| reply to prestonlewis
Re: TMobile@Home Review said by prestonlewis:said by tlpintpe:Is there any indication if calls from T-Mobile cell phones to this number is considered Mobile-to-Mobile? Or will it count against my cell plan minutes if I call the @Home number from my cell? Since most cell companies want money, and your call wouldn't truly be mobile to mobile since the @Home product is stationary, not mobile, I'd suspect your cell minutes will be charged but that's just my guess. I have not firm info on that. From here:
»www.t-mobileathome.com/#/about-a···aqs.aspx
Question Category:
What services are available?
quote:
Q: What about T-Mobile's mobile-to-mobile calling?
A: If your mobile phone has this feature, calls made to your T-Mobile @Home phone are already unlimited. You can also call any T-Mobile customer who has mobile-to-mobile minutes and they will not get charged.
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| reply to prestonlewis
What kind of taxes are on this? Will it have the full slew that a regular cell phone will have? Here in NY it's like 20%. |
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| reply to prestonlewis
Any idea on international calling rates?
Also I have Comcast broadband. How do you exactly connect into T-mobileathome?
many thanks |
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Axekick
join:2005-05-01
Saint Louis, MO Reviews:
 ·Charter
| T-Mobile@Home requires you to have or purchase a cellular contract with T-Mobile at $39.99 or more per month for a single line, $49.99 or more per month with a family plan.
You purchase the Linksys router specially designed for T-Mobile from T-Mobile for $50 and a 2 year contract is required as well as a $35 activation fee.
After that you connect your cable to the router you have purchased from T-Mobile. Your corded or cordless landline phone will then plug into this router becoming a VoIP connection. You should really read the webpage because there are many details and they have video explanations of the configuration.
Your cable company is irrelevant to the best of my knowledge, it only requires that you have the broadband connection. |
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Reviews:
 ·Future Nine Corp..
| reply to zemaitis8
said by zemaitis8:Any idea on international calling rates? Exorbitant. I would think you would need to figure out an alternative for international calling..
I have Comcast broadband. How do you exactly connect into T-mobileathome? You buy the T-Mobile router and attach it to your Comcast broadband modem. |
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Reviews:
 ·AT&T DSL Service
 ·Virgin Mobile Br..
| reply to prestonlewis
Some of you guys are not reading previous posts where your questions have already been answered:
1. The activation fee seems spotty. I wasn't charged one while others claim they were.
2. International calling: Donald Trump could afford it, not me. Rates are the same as any TMobile cell phone = expensive.
3. Taxes in NY: I'm in California. Haven't a clue on your taxes. Our taxes are not outrageous here. After all, you're only talking about $10/month for the @Home service. If you're going to worry about a fee, worry about some E911 fee or something. Tax on $10 . . .
4. Router: works perfectly fine without TMobile service. They'll sell you the router for $50 without the SIM cards and it's worth it. Very nice Linksys router. It gets no programming from TMobile. Only the SIM card gets programming if it is inserted.
5. Connection: NO CELLULAR CONNECTION (for about the 10th time). All @Home calls go through your broadband connection to a @Home server somewhere. The router has no ability to connect to any cell tower. You need broadband to use the service. |
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 jonazenBe Like Water My FriendPremium
join:2004-02-18
Princeton Junction, NJ | reply to Axekick
said by Axekick:Is the telephone number issued to this router SIM the same as your cellular number or do they provide a second telephone number for the T-Mobile@Home setup? No connection to your mobile service. T-Mobile@Home is their VoIP offering. The SIM is used for provisioning your VoIP landline. The number is independent of your cellular number. You can, optionally, pay another $10/month for a second VoIP landline, for which they'd give you a second SIM to place in the router (it holds two).
- Jon |
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Reviews:
·Comcast
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| reply to prestonlewis
Thanks for taking the time to answer our inquiries regarding the service. It is much appreciated.
My question: When you pick up your phone that is connected to the service, do you get a traditional dial tone or is it like cell phones where you just dial? I ask mainly for fax purposes.
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The only place where Success comes before Work is in the dictionary. |
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| reply to prestonlewis
I just set my new T-Mobile @ home up today. Set up was easy, just used their CD, no problems. Several times it mentions to NOT use 2.4 Ghz phones, which is what we have and we love them. We have Uniden DCT-648-2 with 4 handsets. We set it up w/o a problem with these phones. I assume they suggest to not use a 2.4 Ghz for interference, but that is going to be on a case by case basis. The quality seems to be good and we don't have any interference. I wanted to try it before buying new phones. For now, we'll stick with these ones.
When we have a voicemail, when we turn on the phone, it kind of beeps before giving us a dial tone, that tells us we have a voicemail. So we don't have to go downstairs to check the router all the time. But still, a voicemail light would be nice.
The caller ID isn't working properly. When we get a call it shows the name/number of the person but the date shows 0/0 and the time shows 12:00 am every time. Not sure if this is a setting that I can set up or because my phones are old or what.
Overall, pleased so far. Anyone else have the caller ID problems? |
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Test99Premium
join:2003-04-24
San Jose, CA
kudos:1 | said by ryneeten :
the date shows 0/0 and the time shows 12:00 am every time. I'm not familiar with your router, but it probably supplies the date and time. You might check whether you can specify a time server for the router to use.
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50775@fwd.pulver.com |
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sam9194
join:2005-08-16
Lake Zurich, IL | reply to ryneeten
Could you tell me what *outbound* caller ID name shows up on the other end when you call a landline? Do the call recipients see "T-Mobile" or "Wireless Caller" or something like that, or do they see your name?
Thanks in advance |
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| reply to Test99
said by Test99:said by ryneeten :
the date shows 0/0 and the time shows 12:00 am every time. I'm not familiar with your router, but it probably supplies the date and time. You might check whether you can specify a time server for the router to use. Thank you, this worked, I went into the router IP address and it had the wrong time zone for me, switched that, rebooted the router and it has been working now. |
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Test99Premium
join:2003-04-24
San Jose, CA
kudos:1 | Good news! Thanks for the feedback.
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50775@fwd.pulver.com |
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| If I wanted four phone lines via @Home- I would need to get two of the T-Mobile routers and four sims, correct? Any possible conflicts between the two routers and four sims being on one broadband line? I wouldn't think so but I want to make sure. |
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Test99Premium
join:2003-04-24
San Jose, CA
kudos:1 | said by Dustball :
Any possible conflicts between the two routers and four sims being on one broadband line? If you were planning to put four VOIP adapters behind one router there shouldn't be a problem. But these T-Mobile devices are not just adapters, they are also routers. We need to think through how to configure this system before you place an order.
Would someone familiar with T-Mobile routers like to volunteer for this assignment?
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50775@fwd.pulver.com |
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jonazenBe Like Water My FriendPremium
join:2004-02-18
Princeton Junction, NJ | reply to prestonlewis
Re: TMobile@Home Review - problem! I've had the service since this past Saturday evening, 7/19. First impression was excellent, and so I wrote and posted a glowing review here.
Unfortunately, something isn't 100% right just yet. The "blue light" on the router has gone out twice now, and when THAT goes out, my phone service disappears.
Both times, the router was still functioning, and all the PC's in the house still had Internet connectivity. But the VoIP portion of the router was not working.
The first time, I took it on myself to power cycle the router - and that worked. The blue light came back on and phone service was restored.
The second time was just about 20 mins ago, on my 4th day with the router. Again, the blue light went out, and my phone service disappeared as well.
This time I called Customer Care. The very pleasant person I spoke with noted that she's had a couple of calls like this today, and in both cases, power cycling the the router fixed the problem for the moment. She apologized for not having a detailed explanation, but noted that wait times for Tech Support had become a bit long since this product was just released, and that she's not allowed to sit on hold with a customer for the 20 minutes it might take to get to speak with somebody in tech support.
It may be a router firmware issue. I hope they DO figure it out soon, because I really do like the service. The rep I spoke with extended my "buyer's remorse" period to 30 days so I wouldn't risk getting stuck with the router and phone if this doesn't get fixed quickly.
Fingers crossed, however -- I really want this to work!
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Jon
Jonathan Strong
The Strong Group
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| reply to prestonlewis
Re: TMobile@Home Review - When Internet connection is lost...? One thing that nobody at T-Mobile has been able to answer is what happens to phone calls when your Internet connection is lost.
I would assume that since the service requires a T-Mobile Cell Service account, it would automatically route phone calls to that cell phone. Of course, that's just my assumption.
From the one person who tried to find an answer for me, he stated that I would have to contact Tech Support to set up Call Forwarding. Unfortunately, this guy decided to explain all of this at a million miles per hour, thus I'm even more confused than before. Are the calls still forwarded even once the Internet Connection comes back up? Do I have to call Tech Support every time I need to activate or deactivate Call Forwarding? Is it all automatic from that point forward?
I shot an email over to T-Mobile Tech Support instead. Nearly a week later, still no response. A little longer than their 48 hours they state on their site.
So, any details on this would be great. The answer to this question is what will make or break the deal. |
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| reply to prestonlewis
Re: TMobile@Home Review I have spoken to my Tmobile dealer and am starting the service on tuesday. I have been out of contract with them for two years. One minor issue was that I have 5 phones on the family plan. Tmobile does not have a way to bill for 6 numbers (@Home being the 6th). I moved the cell phone in my Family Plan using the least amount of minutes to a prepaid plan. This will cost me approx. $80 more per year, however I will save $60 a month by dropping AT&T so it is worth it.
I keep my current AT&T home phone number that I've had for 25 years. It takes 2-3 days to switch over.
As someone stated earlier it is unlimited local and nationwide calling for $10 a month. Faxing does not work on the system.
The router has a separate band range for the voice side. This way the computer side does not get encroached on.
You have to sign a two year contract with a $35 activation fee. The activation fee is the same as adding a new cell number to a contract so I don't think that is unusual.
Because I have to lock in for two years I am also upgrading the four remaining phones on the Family Plan and extending that service for two years.
I have had Tmobile service for approx 10 years and have been happy with the service in my area and on cross country trips. |
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| Really looking forward to a few more reviews of the new service. I checked it out at my local T-Moible store over the weekend and was impressed. We have been with T-Mobile (and Voice Stream before that) for over 12 years. As such, I was hoping to talk the guys at the store into throwing me a bone for being with them so long by comping the router and activation fees, but no dice.  Will keep working that angle if all sounds well! |
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| reply to prestonlewis
I have had the blue light go off when the SIM card unseats. Turn off the router. Swap the SIM from line 1 to line 2 and re-seat the SIM. Turn the router back on. |
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