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« Problems on Fox HD  
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imrf
Premium
join:2002-06-06
Utica, MI
·WOW Internet and C..

reply to Xee
Re: poor HD reception in madison heights

said by Xee See Profile :

To add insult to injury, he billed me $20 for the amplifier. Yeah, try to figure that one out; I wasn't getting a good signal in the first place so they charged me to correct *their* problem.
No, it's to fix your problem. It's not WOW's problem that you have a big back yard. All cable companies say typical installation is 125 feet from house to their network, if it's over that, then problem can arise. Which is your case.

I'm sorry you have problems, but your situation is not common.

Xee

join:2005-02-22
USA

said by imrf See Profile :

No, it's to fix your problem. It's not WOW's problem that you have a big back yard. All cable companies say typical installation is 125 feet from house to their network, if it's over that, then problem can arise. Which is your case.

I'm sorry you have problems, but your situation is not common.
Interesting. Not once during the installation or the two tech calls did anyone tell me about this. I guess I'm going to have to look into setting up an amplifier of my own.


imrf
Premium
join:2002-06-06
Utica, MI
·WOW Internet and C..

said by Xee See Profile :

I guess I'm going to have to look into setting up an amplifier of my own.
I'll give you a heads up, you won't find an amp as good as the one WOW is going to provide for $20. Most amps that customers can buy are $50+ and they are garbage.

Xee

join:2005-02-22
USA


edit:
June 28th, @06:41PM

said by imrf See Profile :

I'll give you a heads up, you won't find an amp as good as the one WOW is going to provide for $20. Most amps that customers can buy are $50+ and they are garbage.
I know; I did some research and saw that it was top of the line. The thing is, I'm not sure if I moved it before the split it would be adequate for all three TVs. Here's what they gave me:



And here's the splitter:

(The picture is outdated; the cheap cables were replaced)


imrf
Premium
join:2002-06-06
Utica, MI
·WOW Internet and C..

said by Xee See Profile :

The thing is, I'm not sure if I moved it before the split it would be adequate for all three TVs.
All you can do it try and see if it does.

Xee

join:2005-02-22
USA

said by imrf See Profile :

All you can do it try and see if it does.
Well I called WOW to upgrade to Digital Value ($11 cheaper than basic analog) and asked him about the "125 foot" issue. He said that didn't matter and they'd do whatever it took to ensure I got a strong signal. I then told him specifically about the pixelation issues I get on HD channels and he said that's because the tuner in my TV is getting the local HD channels "over the air" and it's not something they guarantee. Now, I'm not sure how I can get anything OTA since I don't have an antenna hooked up to my TV but what do I know. He *did* say though that if I paid $6 a month extra I'd get an HD box with a "true" HD signal. Not sure what the difference is though. If I've got a weak signal now, what would good would a little box do unless it had an amplifier? Guess I'll talk to the tech when he comes out this Thursday.
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