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Mr Matt

join:2008-01-29
Eustis, FL
kudos:1
Reviews:
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·Millenicom

When your cable goes down how do you call for service

What I dislike about VoIP is putting all of my eggs in one basket. If I subscribe to VoIP, when my broadband connection fails how do I call the service provider to report the problem? On the other hand if I could only subscribe to VoIP I would prefer the Vonage or Skype type service since my telephone service would not be locked to my Broadband Carrier.


neko
All Hail Canada
Premium
join:2006-08-11
Canada
Reviews:
·TekSavvy DSL

said by Mr Matt:

...On the other hand if I could only subscribe to VoIP I would prefer the Vonage or Skype type service since my telephone service would not be locked to my Broadband Carrier.
That's only if you subscribe to a broadband carrier VOIP service. There are many independent VOIP providers that provide far better rates than broadband carriers, & they can be used with any connection; meaning you are not locked in. Also, many don't even have contracts, further eliminating any lock in.
--
...virtue gives you heraldry.


jester121
Premium
join:2003-08-09
Lake Zurich, IL

reply to Mr Matt
I'm lucky enough to have a cell phone to use as a backup.


nasadude

join:2001-10-05
Rockville, MD

reply to Mr Matt
yep, cell phone.

it also helps to have broadband that doesn't go down.



DownTheShore
Tag, you're it
Premium
join:2003-12-02
Beautiful NJ
kudos:11

reply to Mr Matt
IF my broadband goes down for any extended period of time - which it's only done once while I was home in the past 3 years - the VOIP calls get routed to my cell phone. Which I then use to to call the broadband provider to tell them about the outage.

And before anyone complains about the cost of cell phone service, I have one of those pay-as-you-go plans, so my cell phone service costs me $100/yr.
--
Life is simply one damned thing after another.


said by DownTheShore:

IF my broadband goes down for any extended period of time - which it's only done once while I was home in the past 3 years - the VOIP calls get routed to my cell phone. Which I then use to to call the broadband provider to tell them about the outage.

And before anyone complains about the cost of cell phone service, I have one of those pay-as-you-go plans, so my cell phone service costs me $100/yr.
$100/year is a pretty high price to pay to insure your dysfunctional Voip service. And of course, you assume that the Voip provider actually does route the calls to the cell phone. In my experience, this is not the case. Most of the vendors I've evaluated are hit-and-miss, and there is no consistency to their performance.


kieranmullen
Premium
join:2005-12-12
Portland, OR

Virgin Mobile $15 every 3 months ($60 a year) at .20 a minute (other plans are out there) unused funds roll over to the next month. best deal out there I think. .

Buy a refurbished phone with airtime.
»virginmobileusa.com/

said by KoolAidAnyone :

said by DownTheShore:

IF my broadband goes down for any extended period of time - which it's only done once while I was home in the past 3 years - the VOIP calls get routed to my cell phone. Which I then use to to call the broadband provider to tell them about the outage.

And before anyone complains about the cost of cell phone service, I have one of those pay-as-you-go plans, so my cell phone service costs me $100/yr.
$100/year is a pretty high price to pay to insure your dysfunctional Voip service. And of course, you assume that the Voip provider actually does route the calls to the cell phone. In my experience, this is not the case. Most of the vendors I've evaluated are hit-and-miss, and there is no consistency to their performance.

--
KieranMullen
»360oregon.com

IP/Website Tools
»ip.drlinky.com

Please place your review on viatalks service here
»Company entry - ViaTalk


DownTheShore
Tag, you're it
Premium
join:2003-12-02
Beautiful NJ
kudos:11

reply to KoolAidAnyone

said by KoolAidAnyone :

$100/year is a pretty high price to pay to insure your dysfunctional Voip service. And of course, you assume that the Voip provider actually does route the calls to the cell phone. In my experience, this is not the case. Most of the vendors I've evaluated are hit-and-miss, and there is no consistency to their performance.
But I'm not paying it to insure VOIP service. I need a cell phone for certain things, so the fact that the VOIP will shift over to it is a bonus for me. I haven't had any problem with Vonage doing that. I don't need a full-fledged monthly cell phone plan, so the one I have suits both my needs and my budget.

Kieranmullen - Thanks for that info about Virgin Mobile, but AT&T's coverage is better for my purposes and I've got free mobile-to-mobile minutes with other family members who're also on AT&T.
--
Life is simply one damned thing after another.

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