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Forums » US Telco Support » AT&T » AT&T Midwest » New at&t/Yahoo install. FINALLY got Outlook email to send.
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Upgraded from Pro to Elite, no change in speed »
« Need help in setting up wireless network  
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koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX


2 edits
reply to ttiiggy
Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

Hmm shouldnt they be able to bill to telephone number??

FYI:

AT&T
Customer Relations
175 E Houston St.
San Antonio, TX 78205
210-821-4105
Toll free: 1-800-464-7928
Fax: 210-351-2071
att.sbc.com

found here »www.consumeraction.gov/corpors.shtml

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC


1 edit
AT&T Worldnet Service Internet is not tied to any phone number; no way to bill a phone number. They are not an ILEC provider. They provide dial and DSL service to customers who have ILEC services from another provider, such as Qwest, Verizon, Embarq...or even AT&T, the ILEC service.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


ttiiggy
Premium
join:2001-03-27

reply to koma3504
They said they could NOT bill the Covad Worldnet DSL internet access charges to my at&t phone bill.
They said, "We need a credit card to bill to".
I said, "We don't have one".
They said, "OK, a Debit card will be fine".
I said, "We have none. Not an option".
They said, "Then you might have to cancel service".
I said, "Fine. Cancel this service".

Within 15 seconds, I received an email at my email that I had used for contact to set up the service.
"We have cancelled your Covad Worldnet service".


koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX
I was under the impression that you had a old wordnet account and it would not work with your new covad connection and now your att connection???


ttiiggy
Premium
join:2001-03-27

said by koma3504 See Profile :

I was under the impression that you had a old wordnet account and it would not work with your new covad connection and now your att connection???
Nope. The only Worldnet email account was the one they gave me when I had ordered DSL on the at&t website.
They threw me the curveball and provided me with the service through Covad with the user@worldnet.att.net email address.

The Worldnet email account wouldn't even work unless I was logged in with a PPPoE account on the ONE MACHINE that I was trying to use for email. I didn't try setting up a dedicated machine to do InternetConnectionSharing. It sure wouldn't work with my ES5861 router. Internet surfing was fine with the router, but no email worky.

I do have DSL at home with (now) at&t.

I have these accounts that worked fine before:
Corporate email: user@work.com.
A paid for Yahoo! Plus user@yahoo.com account.
E-Mail account from home DSL: user@ameritech.net.
A free account user@gmail.com.
Forums » US Telco Support » AT&T » AT&T MidwestUpgraded from Pro to Elite, no change in speed »
« Need help in setting up wireless network  


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