jsinaiko
Premium
join:2001-04-25
Chicago, IL | reply to S_engineer
Re: AT&T U-Verse in City of Chicago
Same situation I am in - they even sent me an email saying I could get it.
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Illegitimati non carborundum
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S_engineer
join:2007-05-16
Chicago, IL
 ·Comcast
| reply to wiz561
These clowns have a vrad 50' away from my house in Beverly, and yet it's not available 
Leave it to the Deathstar!
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BF69~~~Please stop suffocating gerbils! |
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Chibooey
Just My Two Cents Worth
join:2000-07-05
Chicago, IL
 ·AT&T DSL Service
| reply to Chibooey
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Chibooey
Just My Two Cents Worth
join:2000-07-05
Chicago, IL |  reply to Chibooey
Bridgeport area 617 W. 37th St. The power is in and they are working on the copper side. Looks to be getting closer. |
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jsinaiko
Premium
join:2001-04-25
Chicago, IL | reply to Jon
If the database isn't FUBAR! |
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Jon
Premium
join:2001-01-20
Lisle, IL
| reply to hdtvtechno22
said by hdtvtechno22  :Im hearing that Next Year they are going full force with rollout of U-verse soo be patient  They have peoples addresses. How hard is it for them to bounce of their database and make sure the people they're sending out availability letters or emails too can actually get the service? Not very, in my experience. |
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Jon
Premium
join:2001-01-20
Lisle, IL
| reply to jsinaiko
said by jsinaiko :Thanks Jon! I've dealt with David on a number of issues - once or twice on the phone. He's always been great. But the fact that he needs "a guy" shows how disconnected the whole roll-out is. Well he's not located here. Not sure what his position is exactly so he may not be able to help himself directly. Guess my point was that he knows the right people to get shit done. I think getting to the right people is 90% of the battle.
You'll get nowhere stuck in some customer service queue or on some stupid list. |
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hdtvtechno22
join:2008-08-22
Chicago, IL | reply to wiz561
Im hearing that Next Year
they are going full force with rollout of U-verse
soo be patient |
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jsinaiko
Premium
join:2001-04-25
Chicago, IL
·AT&T Midwest
| reply to Jon
Thanks Jon!
I've dealt with David on a number of issues - once or twice on the phone. He's always been great. But the fact that he needs "a guy" shows how disconnected the whole roll-out is.
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Illegitimati non carborundum
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Jon
Premium
join:2001-01-20
Lisle, IL
1 edit | reply to jsinaiko
IM David or hit the direct forum.
»/useremail/u/637748
He can probably tell you whats really going on. When It came available in my area I contacted him and he followed me through my connection process and it went very smoothly.
I guess he's "got a guy".  |
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jsinaiko
Premium
join:2001-04-25
Chicago, IL
·AT&T Midwest
| reply to Jon
"In your area but you aren't wired up for it yet" whatever the *&%@ that means. It was just the sales folks, who as we all know, don't know squat. Maybe thwat there are VRADs in the area (we already know that) but mine isn't fired up yet? Who knows? AT&T seems to act like the Soviet phone company might have. A mystery wrapped in an enigma.
And hey - as I write this reply I notice I just got ANOTHER email notifying me that yes indeed, Uverse is HERE! 
The sales person said she would "put me on the list" whatever the hell that means.
Maybe I'll post this episode in the Uverse forum and see whst the responses are. What do you think?
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Illegitimati non carborundum
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Jon
Premium
join:2001-01-20
Lisle, IL
| reply to jsinaiko
said by jsinaiko :It's the firggin email they sent me. AND GUESS WHAT? IT'S BS - IT MAY BE "IN MY AREA" BUT CONTRARY TO WHAT THE EMAIL SAYS, I STILL CAN'T GET IT!  AT&T is rolling this out in the worst possible way. No method, no coordination, it's really bad. Is the service that bad too? If it is I'll stay with Comcrap for TV, at least it works most of the time. Why can't you get it? |
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sleuth
Premium
join:2001-08-30
Chicago, IL
·AT&T DSL Service
| reply to Clever_Proxy
said by Clever_Proxy :1) Improve your customer support... a lot! I had a chuckle here a little bit. I think this should be directed to both poorly managed companies. |
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Clever_Proxy
join:2004-05-14
Chicago, IL
 ·AT&T U-Verse
·AT&T Midwest
·Comcast Formerly ..
| reply to jsinaiko
You know, honestly, ever since I've gotten my line issues fixed, Comcast has been rock solid. My U-Verse service was really good when I had it, but now Comcast has really upped the ante with the D3 upgrades. My speed and connection quality is even better than my U-Verse ever was. Even though U-Verse is starting to get rolled out, they are too late for me. I think I shall stick with Comcast until AT&T can work out a few kinks.
1) Improve your customer support... a lot!
2) Let us connect in some sort of bridged mode. No, DMZplus does not count.
3) Fix the interleaving annoyance. 23ms on your first hop just doesn't sit well with me.
4) Offer more competitive speeds on Comcast's level, ergo, pipe fiber right into our homes.
That is all. |
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jsinaiko
Premium
join:2001-04-25
Chicago, IL
·AT&T Midwest
| reply to hdtvtechno22
It's the firggin email they sent me. AND GUESS WHAT? IT'S BS - IT MAY BE "IN MY AREA" BUT CONTRARY TO WHAT THE EMAIL SAYS, I STILL CAN'T GET IT!
AT&T is rolling this out in the worst possible way. No method, no coordination, it's really bad. Is the service that bad too? If it is I'll stay with Comcrap for TV, at least it works most of the time.
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hdtvtechno22
join:2008-08-22
Chicago, IL | reply to jsinaiko
this last post sounded like a freaking sales ad..lmao  |
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jsinaiko
Premium
join:2001-04-25
Chicago, IL
·AT&T Midwest
| reply to wiz561
WOO HOO!!! Seems I can now get it!
You asked for it, so here it is - Say hello to AT&T U-verse TV and turn cable "blahs" into AT&T U-verse "AHHHs".
XXXX (Street masked for privacy) E CHGO IL 60615
INCLUDED! Take a look at everything you get with AT&T U-verse:
Professional standard installation included with most packages
HD-ready receiver with our exclusive Total Home DVR capability included with most packages1
Record up to four shows at once
Play back from any receiver in your home using a single DVR. Cable doesn't do that.
High-speed Internet router
Wireless home networking2
Unlimited on-the-go access to the nation's largest Wi-Fi network, including Starbucks3
Want more reasons to send cable packing? How about:
No term commitment
A 30-day money-back guarantee - bring it all home with no risk and all reward
TV packages that start as low as $49 per month
Access to 110 HD channels and growing4
Go mobile! Schedule a DVR recording from almost anywhere. With AT&T U-verse TV and Internet, you can program your DVR remotely from any wireless phone or computer5
Integrated Home Phone service with unlimited calling for $30 per month
Retire cable. The future is here. Advance your TV with AT&T U-verse - it's the best game in town!
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Illegitimati non carborundum
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waiting4
@sbcglobal.net | reply to hdtvtechno22
Re: Lincoln Square VRAD
on the ground, where dumpsters used to be. It's right under the ATT wire closet, which is on the pole. |
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hdtvtechno22
join:2008-08-22
Chicago, IL
| reply to waiting4
said by waiting4 :
It looks like a vrad is going in at the other end of my alley in Lincoln Square, by Lawrence and Western. An unmarked van was working on it this morning, and it was first installed 1-2 weeks ago. Still no power. No labels identifying it as AT&T owned. Funny they are being so convert about it.
is it on the light pole..or on the ground ?
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Looking for Updated Hi-Def News? Check out the most popular site at http;//hdtvtechno.worldispnetwork.com |
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Clever_Proxy
join:2004-05-14
Chicago, IL | reply to wiz561
Re: AT&T U-Verse in City of Chicago
I spy with my little eye...
A Vrad in the South alley of 31st and Wallace |
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