how-to block ads
|
|
Share Topic
 |
 |
|
|
|
| reply to nnaarrnn
Re: Giving Up on Suddenlink Sad, Very Sad....
Same Here
I feel your pain, The Bad thing is....
If anyone here had a Motorola SB5100 (black modem) back, lets say, within the last 18 months, You will remember that every so often, the modem would drop out and not lock down. Tech comes out and goes to the Diagnostic. 192. IP and Hits the Reset Button... This went on forever, hit and miss as to when it happened and no rhyme or reason, levels good, no splits, heck, you could even have is on a drop from the node. This Had everyone here locally scratching their heads... Multiple Repeats and cost's in the 10's of thousands if you would total all cost associated with a techs going out to all these jobs, and it ONLY done this to the SB5100 series modems.
Someone says, " This needs to be fixed, we have asked from the MTC to the Local Network Analysts, noone can find a solution, someone please find a commonality to this issue and let us know how to fix it."
A simple man of sorts finds the problem, presents the answer, and is told that he is basically a retard. After that day, strangely, noone ever had problems again. That retard months later realizing that he has not seen these issue's again, then ask's someone what the problem was that they had found and fixed. And I'll be darned if it wasn't what that Retard told them it was month's ago. BUT he never got a cookie or a coloring book for his effort's. Guess someone liked the sound of there own thunder?
Now I ask you this------- How many people has the 6 meg service? Yea I know it sucks with the 256 up... BUT, I will challenge ANYONE here to run SL speedtest's with the 6 meg, and Report them. How Many times do you see the Down Drop out to 1/2 or less of what your paying for?
I Bet you NONE.... Unless you wiring sucks or you put that nice gold splitter in for you HTPC...
My point is... That your 6meg down and 256 up with be there almost everytime.. Ever if you would have a 12meg and 6meg modem setting side-by-side on a 2-way/ and same drop, amp,node cmts ip, whatever. Why Is This????
Like I said before, Us Simpleton's dont need to concern ourselves with these issue's so I really dont care to share what I find is the same across the board and more than likley the issue....
Maybe one day once I leave Mc'ds and finish my online PC repair tech degree will I be able to get someones attention.
Until then...
*********SOLUTION************
Get a 12 meg for your UP and a 6 meg for your Down, It will be steady then. | |
Reviews:
 ·Sprint Mobile Br..
| I'm betting that the problem is that they're doing some sort of MAC-rate limiting, instead of letting the modem take care of it. The provisioning is not on the modem anymore, and the modem has "Improper Configuration File CVC Format" about every 20 minutes in the log. My company is primarily network engineers, and if any of our networks had these kind of problems for this extended period of time, we'd be fired, and our customer would not recieve a bill. Pretty much everyone I know in the area (Nitro/Cross Lanes) has complaints about Suddenlink, and I'm in the process of writing a letter to the BBB and the Charleston Daily Mail editor. | |
| nnaarrnn, I'm trying to get in touch with the lead tech there in your area to see if we can get this issue resolved with your slow speeds. | |
| Here's some advice on how to fix ALL our speed issues:
Fire BBS as your network management provider, throw some decent proxies up to cache http, youtube, and popular bit torrent downloads, and get some real Network Engineers. Once you have these things in place, get some *actual* network management going, setting priorities on specific protocols (i.e. web traffic is bulk, VoIP traffic is premium, and various p2p traffic routed to look *WITHIN* your network for on-net peers), and start beta testing smaller markets.
10:1 says you'll see a decrease in your internet links, and most of your customers using BitTorrent will be feeding off each other from *within* their local network. Caching popular web content should cause the biggest decrease in your internet links, as if 50% of your customers see a viral video on CNN, another 50% of them are likely to try viewing it themselves.
And finally, work smarter, not harder. | |
|
