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RoadRunner upload/download speed issues »
« [TWC] How to improve signal levels  
AuthorAll Replies


Ghuff

@rr.com

reply to MQMan
Re: Intermittent loss of connection

Im having the same problems, so its not just you. I live in Riverside CA, and for some reason, the last past week my i'll lose connection for a few seconds, and this happens pretty much every 10-20 minutes, sometimes even sooner. How I know its not our hardware is that several people that live near me with TW/RR have been having the same spikes/loses of connection, and get this, its at the same exact time. We use ventrilo and we all spike at the same time, along with World of Warcraft, and all of out online steam games. Its so bad that we can be on the phone with each other and both point out the spikes at the same time. I've called TW and they tried to give me the runaround that it was my hardware, when I told them about the other people, with different hardware experiencing the same problem, they told me they would be sending out a tech to see what the problem is. I don't need someone to come to my house to tell me theres a problem, theres absolutely nothing they can do from my side to fix this problem, its obviously on their side, and they are reluctant to say it. People I know in my area with the same ISP and problems are getting the same responses from TW/RR and to be honest is damn annoying.

Stickynugs

join:2008-06-28
Lewiston, ME


2 edits
I live in Maine and i'm having the EXACT same thing going on, and yes i called and they do and say the same thing. Everytime they just tell me to reset the router,modem yadda yadda over and over then say "well its not a problem on our end.."

I too play games like you said and does the same thing.

Im seriously just thinking about finding something else at this point.There support alone makes me want to punch a hole in the wall,far from helpful.
Forums » US Cable Support » Road RunnerRoadRunner upload/download speed issues »
« [TWC] How to improve signal levels  


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