said by AbBaZaBbA:
If it's insured for $100, then you can probably sign the paper and have it delivered when you're not home. But if they require someone to sign for it in person then they cannot leave it. If your postman is nice you may also get them to redeliver.
Well, here's what happened:
Saturday, I got a "sorry we missed you" notice, notifying me that I had a package that needed to be signed for. I looked on the card and saw the phone number listed for the local post office, along with the hours of "6am to 4pm."
Monday morning, I called around 6AM (in a burst of optimism that I'd get something useful done that early) and asked to speak to my carrier, only to be told that the carriers do not roll in until 7:30. Fair enough, so I called back again at 7:30 and asked for my carrier. I hear his voice coming from far away, I say "hello" about five times, five seconds apart, and next thing I know....he's hung up on me.
So after calling back and being told by the same lady who picked up the phone the first time that "he pressed the wrong button" I was bounced over to him once more. I explained about the notice and asked if he could, please, bring the package by today. and that I would make sure to be on hand to sign for it.
At that point, I encountered substantial resistance. He basically said that he was not obliged to bring the package by again. I maintained that he was, in fact, obliged to do so, only to get the same line thrown back at me. Well, I don't call people up at 7:30am (and after two previous attempts) to have them tell me how useless they are, so at that point I made it clear to him that he'd need to redeliver the package and that I would be home to sign for it.
After I hung up, I called the folks at 800-ASK-USPS to get the lowdown on just how many redelivery attempts a carrier is obliged to make. The answer I got was this: the post office holds a package for X number of days, the number of days depending on the type of delivery service, with 5 days being the minimum hold time (for an Express Mail package). I can schedule redelivery attempts for as long as they hold the package for, though typically the redelivery attempts are going to be spaced 48 hours apart.
Typically, a mail customer is going to get three notices: a "there's a package for you" notice, a second, "hey, there's *still* a package for you" notice if you don't schedule a redelivery or pick it up at the post office, and finally, a "we're mailing this package back if you don't claim it by date X" notice. With each of those notices, I have an opportunity to fill in a redelivery date 48 hours from the time of the notice and leave it for the carrier.
When my mailman showed up and I signed for the package, we had a minor argument over just what circumstances he is obliged to redeliver a package under. The stance he took was that if a package required a signature
that he was only obliged to attempt to deliver the package one
time, and that after one delivery attempt, I was obliged to pick it up at the local post office myself. I told him of the chat I had with his pals at the 1-800 number that contradicted what he said, but he remained adamant.
Personally, I think I'm cursed with a lazy carrier. I say this because we've gone through this exact same process before: I get a notice, then I call him early in the AM the next day to let him know that, yes, I will be in that day to sign for the package and could he please deliver it. I've never once faked out on him and not been in when I said I would be. So why this is suddenly a problem
is a mystery to me.
Are these any ex-carriers out there that could furnish a definitve answer to this question?
Believe it or don't, I don't mind being wrong on this at all. I do
mind being told by my carrier that he is not obliged to redeliver a package, only for him to be incapable of producing a reason
for this alleged policy when I ask him why, exactly, he can't make at least one
redelivery attempt upon my calling him and telling him I'll be on hand to sign for it. Again, it's not like I'm not there when I call to tell him that I will be on hand to sign for the package.