|reply to Good for Bell |
Re: I Support Bell
said by Good for Bell :Alright Mr. Repair Tech, lets start poking some holes in your story.
I went out to investigate and he's getting 5meg/800 excellent sync on the line. He then calls his ISP support line and hands the phone to me. I said how long has he been your DSL customer. The guy on the phone says 5 years. I ask have you ever sent him a new modem because it's the modem. No its not theres a problem with the line the guy tells me. I said look my friend Its your companys modem. Send him a new one. Well he'll have to pay 80 dollars for a new modem. I say to the tek savvy guy. Buddy, Bell is providing your customer with 5 megs. Right on the modem it says One meg modem. technology from like 7 years ago. At least if he were Bells customers they'd send him a new modem with the upgrade.
First, the 3rd party ISP's don't use the obsolete Nortel 1 meg modems.
Second, how were you getting a solid 5056/800 sync on a line supposedly provisioned for the old Nortel 1meg modem platform? G.DMT and Nortel line cards can't be used simulatenously.
Third, It's Bell Sympatico who still has people on the old Nortel 1Meg Modem platform, and has not informed them of the technolgy change that happened 5 years ago.
Now, go fly a kite, sir.