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I never use SMS but decided not to block the service in case someone wanted to send me a message in an emergency. About Two Weeks ago my wife received a picture message sent by mistake that was close to pornographic. I called Verizon to ask for help. The Verizon's Representative did not help me but cut Verizon's throat. The first thing I asked the representative was; where in the Verizon Organization I could send a copy of the message for investigation? The representative could not tell me how to reach the Verizon Wireless nuisance call bureau. Next I asked for a credit for the message. The representative suggested that I subscribe to an SMS package on each handset. I told them to forget the package I am not interested in paying $30.00 per month plus tax for something that I do not use, I asked them to just give me the credit. The Verizon Representative advised me that they would give me a credit this time, but it would be my first and last credit for an SMS message. The only way I could prevent future charges would be to blocked text messaging on all of my handsets. I told them to go ahead and block SMS. Apparently Verizon is run by parasites. In the good old days of land line voice, if I had a problem with a long distance call I could easily receive a credit for the toll charges. 
Fortunately there was only one PIX message received. It was probably sent to her handset by mistake. It could be considered close to pornographic by someone that was very conservative. I was particularly irritated because the message included the phone number of the sender and the Verizon representative seemed not the least bit interested in taking action against the sender. Verizon's representative did not seem to understand why I felt so strongly about being charged for a message sent in error.