T J M
join:2008-07-01
united state | reply to T J M
Re: AT&T Elite Service Severely Capped? (1.3 M)
No, I'm in St. Louis, MO. So am i just SOL until i switch companies... cause AT&T couldn't seem to help me, and I have no clue what causes this. |
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jimkyle
Btrieve Guy
Premium
join:2002-10-20
Oklahoma City, OK
 ·AT&T Southwest
| Not quite SOL. Post a message in the AT&T Direct forum and reference this thread. Be sure to read the rules for that forum since it's not like most of the others; it's a private area where only you and the AT&T techs can read your thread. Some of them are Tier 2 and those who aren't have ready access to whatever they need.
Be patient once you post there; they do this on their own time and usually have a backlog that ranges from 3 days to a week. Since we have a holiday weekend coming up it's likely to be a bit longer than usual. Don't even read your thread once you have posted; they use the "unread" status to detect new threads so if you read or reply they may never see it. I think you'll find them quite helpful!
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Jim Kyle |
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