openbox9
join:2004-01-26
Alexandria, VA
kudos:2 | reply to KrK
Re: New Slogan Customers have a choice. Actually, customers have several choices. Bottom line is, companies are using this as an incentive to upsell products/ services. This is common practice and happens in just about every industry that I can think of. |
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 KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK | It's not an incentive! They aren't offering you something for upgrading. They're penalizing you to force you to upgrade in order to save money FROM the new penalties. |
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openbox9
join:2004-01-26
Alexandria, VA
kudos:2 | I'm not sure why you aren't grasping this. There are no penalties. If you choose not to send/receive SMS, you pay nothing above your current cost of service. If you choose to send/receive SMS, you'll be charged a fee per SMS. If you don't like that fee, you can purchase a different level of service that includes SMS for a nominal charge. If a person wants to send/receive numerous SMS/mth, the incentive of paying a lower fee to purchase that additional SMS package vice paying $0.20/SMS seem real to me. |
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