Netgear Offers Open Source WGR614L > more of

reply to rexbasham

Re: more of

eyekahn

It is attitudes like yours that have lead to customer service being like this. Linksys (Cisco now) sold the $40 router. It should work. If it does not work they should take care of the customer. Since it was obviously a new router that failed, it should be replaced with a new working router, not somebody else's rejects. Having the attitude that it was JUST a $40 router encourages companies to just give everybody the run around. If it is cheaper to give people the run around than to replace the product, and nobody says anything, that is what they will continue to do. If companies get away with it on a $40 item they will slowly move to more expensive items. You go pick up your new car, drive half a block and the engine ceases. The dealer brings out a used car with 20K miles on it and says here is your replacement. Will you accept the second car?

reply to eyekahn
Sprechen zie Deutsch? Ich werde Sie ficken!

It was $114+ (and that was at amazon.com's discount price)

If you don't know what you are talking about then STFU!

reply to eyekahn
Actually, no, I'm not a real prick.

I am a very successful technical support rep (level 1 & 2) and have been for over 25 years on mainframes, Windows, Unix, Linux, etc., etc., etc.,..., ad infinitum.

Rule 1) The customer is ALWAYS right.
Rule 2) Be happy they are having problems and calling.
It keeps you employed.

reply to rexbasham
BTW, that last post of mine was directed to eyekahn (I think, the bozo can't put his name in and goes by an alias) who implied that I am a prick for wanting to be supplied what I paid for.