Re: New Slogan in http://www.dslreports.com/forum/r20732087 en Wed, 11 Nov 2009 13:57:22 EDT Wed, 11 Nov 2009 13:57:22 EDT Re: New Slogan http://www.dslreports.com/forum/remark,20732087 openbox9 : I'm not sure why you aren't grasping this. There are no penalties. If you choose not to send/receive SMS, you pay nothing above your current cost of service. If you choose to send/receive SMS, you'll be charged a fee per SMS. If you don't like that fee, you can purchase a different level of service that includes SMS for a nominal charge. If a person wants to send/receive numerous SMS/mth, the incentive of paying a lower fee to purchase that additional SMS package vice paying $0.20/SMS seem real to me.]]> http://www.dslreports.com/forum/remark,20732087 Wed, 02 Jul 2008 14:32:22 EDT Re: New Slogan http://www.dslreports.com/forum/remark,20732002 KrK : It's not an incentive! They aren't offering you something for upgrading. They're penalizing you to force you to upgrade in order to save money FROM the new penalties.]]> http://www.dslreports.com/forum/remark,20732002 Wed, 02 Jul 2008 14:16:53 EDT Re: New Slogan http://www.dslreports.com/forum/remark,20730314 openbox9 : Customers have a choice. Actually, customers have several choices. Bottom line is, companies are using this as an incentive to upsell products/ services. This is common practice and happens in just about every industry that I can think of.]]> http://www.dslreports.com/forum/remark,20730314 Wed, 02 Jul 2008 08:31:13 EDT Re: New Slogan http://www.dslreports.com/forum/remark,20729604 KrK : Obviously you don't fit the example then, or the targeted customer demographic. This isn't an enticement or incentive program. It's a penalty program. The old motivational principle of "The Carrot or the Stick" applies here.... this clearly isn't the carrot--- it's the stick.
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"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!)]]> http://www.dslreports.com/forum/remark,20729604 Wed, 02 Jul 2008 00:41:18 EDT Re: New Slogan http://www.dslreports.com/forum/remark,20728960 openbox9 : Forced? I'm not forced into paying more. VZW had no problem honoring my request to block sending/receiving SMS to all of the handhelds on my account.]]> http://www.dslreports.com/forum/remark,20728960 Tue, 01 Jul 2008 22:18:58 EDT Re: New Slogan http://www.dslreports.com/forum/remark,20725772 KrK :
said by openbox9 See Profile :

It's meant to entice customers to subscribe to higher tiers of service.
It's meant to FORCE users to pay more money then they want to. Maybe they hardly ever SMS etc and aren't really interested in it, but occasionally have to use it a bit or have someone they know who insists on using it (sibling, child, etc).... now they will be *forced* into buying a plan and pay more more per month for service.
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"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!)]]> http://www.dslreports.com/forum/remark,20725772 Tue, 01 Jul 2008 11:54:59 EDT Re: New Slogan http://www.dslreports.com/forum/remark,20725015 n2jtx : I do not use SMS but I do receive free Amber alerts via SMS. If I can disable SMS but keep the Amber alerts then I will do it.
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I support the right to keep and arm bears.]]> http://www.dslreports.com/forum/remark,20725015 Tue, 01 Jul 2008 09:21:20 EDT Re: New Slogan http://www.dslreports.com/forum/remark,20724881 openbox9 : If customers really care about SMS, they need to subscribe to one of their provider's plans. If customers don't care about SMS and don't want to be billed for receiving them, they can have their provider block SMS...like I did with VZW. I honestly don't see this as a big deal. It's meant to entice customers to subscribe to higher tiers of service.]]> http://www.dslreports.com/forum/remark,20724881 Tue, 01 Jul 2008 08:31:03 EDT New Slogan http://www.dslreports.com/forum/remark,20724858 n2jtx : T-Mobile needs to drop their "Stick Together" slogan and change it to "Me Too!". When Verizon, AT&T and Sprint raise the SMS/MMS rate to twenty five cents next March, T-Mobile will wait a few months and say "Me Too". I am a T-Mobile subscriber because their plans are/were cheap but this game of follow the leaders is becoming tiresome. Maybe they should make a preemptive strike and raise their rates to thirty cents.
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I support the right to keep and arm bears.]]> http://www.dslreports.com/forum/remark,20724858 Tue, 01 Jul 2008 08:21:06 EDT