blackcrx
join:2003-05-31
Bridgeview, IL
| Cable modem issues ?
So every now and then I loose service, no connection. I look at my modem, every light looks fine except for the cable light, it flashes on.........off.......on....off. Any ideas ? Bad modem ? Can I just go buy one and plug it up, or does comcast have to come out ? |
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Rob
In Deo speramus
Premium
join:2001-08-25
Kendall, FL
 ·Comcast
 ·AT&T Southeast
| You can purchase and use your own cable modem - just call Comcast and give them the MAC ID # and Serial # and then return the rental modem.
These are popular modems:
»www.amazon.com/Motorola-Surfboar···2&sr=8-1
»www.amazon.com/Motorola-Surfboar···2&sr=8-1
»www.amazon.com/Linksys-CM100-Cab···0&sr=1-2
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www.rr.cx | YourIP.US |
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defiant
the fly on the wall
MVM
join:2000-09-04
Whitmore Lake, MI | reply to blackcrx
You may want to head over to the Comcast HSI forum and do some troubleshooting before dropping some $$$ on new equipment that you're not sure needs replacement.
What modem do you have currently, out of curiosity? |
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blackcrx
join:2003-05-31
Bridgeview, IL | terayon tj715x |
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kingifnot
join:2008-07-20
Knoxville, TN | reply to blackcrx
How long have you had the Terayon modem?
And are there ever times that the test light on it ever stay on for extended periods?
If you're seeing the test light when the modem wasn't recently restarted that's an indication of hardware failure. |
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MadMANN
Premium
join:2005-08-19 | reply to blackcrx
»Comcast High Speed Internet »How To Get Help! |
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