traprh
join:2002-10-20
Aztec, NM
edit:
July 6th, @10:41AM
| Success story--finally. Just hope it lasts
I've been having a problem with my DSL for the past several months after almost a year of good service. I'm in a rural area connected at 640/256 and that's the best we can get out here.
For a couple of months now, my DSL has been very unstable, mostly low speeds in the 128 to 224 range and off line intermittently almost 50% of the time. Noise margins were varying between 0 and 12 most of the time. I've had 3 technicians out to the house in the last month and each time they told me there was a problem with their lines but they never did anything about it.
I finally got the phone number of the local Qwest network supervisor in our area (the DSL techs work for him) and called him and told him of my problems and frustration with Qwest services.
He followed through with what he promised and he and another tech came out to my area last Tuesday (I wasn't home at the time) to investigate the problem. Although they didn't leave word about what they did, since Tuesday morning, my system has went from off line or very low speeds to solid at 640/256 with no down time and a noise margin stable at around 14 since then. It's been solid now for almost 4 days. I guess I'm lucky I was able to get a supervisor involved otherwise I'd still be up a creek.
I was later told that there is fiber cable laid along the highway where my rural road outlets and they may install "fiber to the node" at our road in 6 months or so. With that, it would eliminate almost 80% of the copper wire between the central office and my home. That should at least allow me to get the advertised speed of 1.5.
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Phil--Direcway SRS by Directv. G4R, 1370 H, Normal signal 71, DW Ver 4.2.1.10, Win2K Service Pack 4, Pent 4, 2.4GHz, 512 Ram---Single computer, no network. Browsers Mozilla and Opera---Hate Internet Explorer |
