| reply to burner50
Re: [FL] Bad signal levels and constant T3 timeouts ...so I suppose it was purely coincidental that the T3 timeouts in my modem logs corresponded exactly to the times my modem lost sync, and I have not received any such error since I replaced the splitters? Modem logs are often cryptic anyway, so of course I could still see a few T3 timeouts here and there, but they would most likely be unrelated to the problem I had before (i.e., high upstream power levels).
I completely understand the plight of the field techs, but it is sad when the customer is forced to solve a problem with his or her service in lieu of the company actually providing the service. |
