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Forums » Comcast's Use Of Twitter Continues To Fascinate » Every bit helps
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ComcastCares Responds »
« Twitter monitoring is a PR function; not a cust svc function  
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Corydon
Cultivant son jardin
Premium
join:2008-02-18
Denver, CO
clubs:
·Comcast

reply to Dogfather
Re: Every bit helps

I agree...I look at this as yet another avenue for support. You can call Comcast, or use their online chat, or send them an email, and nobody complains that having these different avenues for support is a PR stunt.

I look at anything that provides an additional means of reaching the company as a good thing, especially if these people are solving problems.
--
"Think for yourselves and let others enjoy the privilege to do so too."
to forum · permalink · · 2008-07-07 11:02:22 · Reply to this
Forums » Comcast's Use Of Twitter Continues To FascinateComcastCares Responds »
« Twitter monitoring is a PR function; not a cust svc function  

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