[TWC] Anyone in Rochester, NY having latency issues? in Road Runner http://www.dslreports.com/forum/r20755614 en Wed, 11 Nov 2009 06:54:24 EDT Wed, 11 Nov 2009 06:54:24 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20814299 anon :
said by Dampier See Profile :

Look for jcleve's post on the second page of this thread. That seems to be what will do the trick.

I'm glad that's helped people. I haven't been checking this topic as I've had zero speed issues or connection problems since changing my IP in order to take a different "route" through the Rochester network.

I'm also a bit dismayed that Time Warner STILL has not fixed this problem at the .119 router. Why do they waste peoples' valuable time, and spend so much money, sending techs out to people's homes when the problem is clearly an internal network problem?

Why is the communication so unbelievably poor between Level 3 and Level 1 support? ]]> http://www.dslreports.com/forum/remark,20814299 Fri, 18 Jul 2008 21:46:28 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20814211 anon : This is getting off topic, but I didn't realize it was mandatory now to have a router when using a single PC. I have never have used a router for the last eight years I've had a computer and never had any major spyware, virus or trojan issues. Is there some great internet plauge that I have just been lucky enough to miss out on this whole time?]]> http://www.dslreports.com/forum/remark,20814211 Fri, 18 Jul 2008 21:21:25 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20814186 d0nni3q :
said by Killedmybytes :

And what if you don't happen to even be using a router?
Then, (1) I hope you don't get hacked and all blown to pieces with spyware and (2) you can change your MAC address on your NIC via the hardware tab in the My Computer Properties if using Microshaft Windows. If you're using Linux, then you can set the hardware address in the network configuration file /etc/sysconfig/network-scripts/ifcfg-eth0 or similar path if on Debian/Fedora.

Don Q.]]> http://www.dslreports.com/forum/remark,20814186 Fri, 18 Jul 2008 21:11:56 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20813457 anon : And what if you don't happen to even be using a router?]]> http://www.dslreports.com/forum/remark,20813457 Fri, 18 Jul 2008 18:39:18 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20813283 Dampier :
said by Stray Bullet See Profile :

I'm not used to having to wait for hop 2 to finish, though. ;)



Actually for me, the second hop has timed out for a few years now, even with different routers. It has no impact on my speeds however.]]> http://www.dslreports.com/forum/remark,20813283 Fri, 18 Jul 2008 18:04:20 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20813269 Dampier : Folks, I am not sure why people are still suffering with this. The temporary best solution is to force an IP address change. I happened to do that by accident with the installation of a new router here before this issue was making a big splash here, and it promptly sent all of my connections through the earlier report path with no latency issues at all. Changing your MAC address in your router by going to the clone tab and just changing a few digits here and there will do the trick. Just make sure to unplug your cable modem and plug it back in after saving it on your router so that the modem will pull a new IP address and get you back online.

Look for jcleve's post on the second page of this thread. That seems to be what will do the trick.

If it doesn't work the first time, just try again.

This will work far better than suffering while they figure out what is going on.]]> http://www.dslreports.com/forum/remark,20813269 Fri, 18 Jul 2008 18:01:46 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20800993 anon : I've been having this same issue not for the last two weeks, but for the last five or so in the south western PA area. Tomorrow they are going to upgrade my service to Turbo, but as all of you can probably guess that is not going to resolve this issue. Ever since september of 2007 when they did a hardware and software "upgrade" my latency had been spiking 1-3 times per four hour period without fail during prime time. While annoying, it was manageable.

What's been going on for over a month though is completely unacceptable (8:00 PM - 11:30 PM without fail on week nights)and I can't seem to get in touch with anyone that actually knows anything technical. The standard customer support person does the same redundant routine dance every time, and then will send me to the help desk to someone who can barely speak english and thinks I need help accessing my email address. T3 support you say? What is the magical proceedure to contact such mythical creatures?]]> http://www.dslreports.com/forum/remark,20800993 Wed, 16 Jul 2008 15:02:37 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20797144 Racerbob : Latency seems ok tonight, but the internet is slow. Downloading the RR Test file off their local ftp site here and it is coming in at 650 to 700K. Usually can sustain over 1 meg easy on the download. ]]> http://www.dslreports.com/forum/remark,20797144 Tue, 15 Jul 2008 21:15:11 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20796388 NHL94 : Continued great latency this evening. Hope it continues.]]> http://www.dslreports.com/forum/remark,20796388 Tue, 15 Jul 2008 18:59:48 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20794931 rustyneedle : There reason that you get a faster speedtest from TW is the Rochester Speedtest site speedtest.twrochester.com never leaves the Rochester servers.

Do a tracert speedtest.twrochester.com
Only does about 4-5 hops if your located in Rochester.

It's basically like a local LAN and Rochester is the Gateway to the Internets.

That site only helps to debug local problems.
Once you get full advertised speeds there its a problem outside Roc network

-chris]]> http://www.dslreports.com/forum/remark,20794931 Tue, 15 Jul 2008 14:13:55 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20794610 anon : Ahh, I see, thanks.

Two and a half weeks ago I knew pretty much nothing mentioned in this thread. The only thing I understood was basic bandwidth tests and speeds. That's about it.

Thanks for doing some good educating in this thread guys. It really helps.]]> http://www.dslreports.com/forum/remark,20794610 Tue, 15 Jul 2008 13:03:43 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20793899 hobgoblin : "Anyways, what is the reasoning behind the twc help site roadrunner speed tests being higher then the 3rd party ones?"

Maybe it took another route to the site.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/remark,20793899 Tue, 15 Jul 2008 10:30:54 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20793860 anon : That's funny how you mention the speed test on the roadrunner site then a speed test on another site.

When I called last week with this problem I stated how slow the speed was on a 3rd party speed test site. The rep then directed me to a different 3rd party site. Then she said yeah something isn't right. So we did the tracers, she put me on hold a for awhile, and then OK I think it might be fix go to the twc road runner bandwidth site and do a test. So of course it checks in great speeds, she is like so it's fixed. SO I'm like let me try the 3rd party site just to double check the speeds,,,still bad speeds. She is like oh sorry the 3rd party speed tests are never accurate. But she started me at one inthe 1st place.

Anyways, what is the reasoning behind the twc help site roadrunner speed tests being higher then the 3rd party ones?]]> http://www.dslreports.com/forum/remark,20793860 Tue, 15 Jul 2008 10:24:28 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20793362 Batavian : I'm in Batavia and I've been seeing exactly the same problems. Do a speed test to the Rochester Road Runner site and everything looks peachy (Turbo here and getting 13+ Mbs down, 800+ kbs up). Do a speed test anywhere else or try and play an online game and that extra hop crushes me (300+ pings, 1+ Mbs down, up seems un-affected).

What I find most frustrating, and it seems many of you folks do as well, is the canned response you get from tech support. I mean, you have dozens of people complaining all at once, even the front line tech support people must be able to see a pattern here. You don't have to know anything about computers to know that somethings wrong.]]> http://www.dslreports.com/forum/remark,20793362 Tue, 15 Jul 2008 08:09:30 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20792314 anon : the guy that told me was a level3 support rep (local to rochester) who already knew about the issue before i even gave him specifics. idk if he was telling the truth or not, but he just referenced an email that was sent out tonight saying the problem was identified and that they said it would be a day or 2 before it was in place. Guess we'll see. ]]> http://www.dslreports.com/forum/remark,20792314 Mon, 14 Jul 2008 23:18:12 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20792252 hobgoblin : "What is by design? The first hop out of my network timing out? I doubt that, this is the first time this has ever happened... This is from a few days ago... This IP (10.241.0.1) just times out now.."

Believe me it is deliberate.

CMTS do not need to respond to pings....they need to be CMTS's.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/remark,20792252 Mon, 14 Jul 2008 23:02:27 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20792142 NormanS :
said by Stray Bullet See Profile :

What is by design? The first hop out of my network timing out? I doubt that...
It is actually pretty common for some cable operators. I recently spent some time visiting one of my sisters, who happens to have a Comcast connection:
I'm not used to having to wait for hop 2 to finish, though. ;)

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,20792142 Mon, 14 Jul 2008 22:36:19 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20792107 Stray Bullet : What is by design? The first hop out of my network timing out? I doubt that, this is the first time this has ever happened... This is from a few days ago... This IP (10.241.0.1) just times out now..

said by Stray Bullet See Profile :

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Stray>tracert 208.167.245.46

Tracing route to 208.167.245.46.choopa.net [208.167.245.46]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router.critical-damage.com [192.168.1.1]
2 9 ms 9 ms 9 ms 10.241.0.1
3 8 ms 13 ms 9 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 270 ms 277 ms 278 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]

--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!]]> http://www.dslreports.com/forum/remark,20792107 Mon, 14 Jul 2008 22:29:17 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20792069 hobgoblin :
said by Stray Bullet See Profile :

hmmm... weird... All of the sudden I am good too... Well except the first hop out of my network, it still times out.
That is by design and not an issue.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/remark,20792069 Mon, 14 Jul 2008 22:20:48 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20792000 Stray Bullet : hmmm... weird... All of the sudden I am good too... Well except the first hop out of my network, it still times out. this is a tracert from my laptop.

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Stray>tracert 208.167.245.46

Tracing route to 208.167.245.46.choopa.net [208.167.245.46]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.2
2 2 ms 2 ms 2 ms 192.168.1.1
3 * * * Request timed out.
4 11 ms 11 ms 9 ms gig4-3.rochnygts-rtr01.nyroc.rr.com [24.93.4.153]
5 12 ms 11 ms 15 ms gig1-0-3.rochnymth-rtr03.nyroc.rr.com [24.93.0.202]
6 18 ms 19 ms 19 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
7 39 ms 53 ms 39 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
8 55 ms 36 ms 45 ms ae-0-0.cr0.chi30.tbone.rr.com [66.109.6.21]
9 58 ms 50 ms 49 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
10 51 ms 51 ms 52 ms ae-0-0.pr0.nyc30.tbone.rr.com [66.109.6.159]
11 47 ms 46 ms 51 ms tge4-2.ar1.ewr1.us.nlayer.net [69.31.94.57]
12 48 ms 48 ms 46 ms as20473.vl103.ar1.ewr1.us.nlayer.net [69.31.95.90]
13 50 ms 50 ms 51 ms p-tge1-4-cr2.ewr2.Choopa.net [64.237.32.46]
14 49 ms 52 ms 48 ms 208.167.245.46.choopa.net [208.167.245.46]

Trace complete.
--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!]]> http://www.dslreports.com/forum/remark,20792000 Mon, 14 Jul 2008 22:09:11 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791964 azume : Hmmm could it be that it's fixed now? steady pings in game woohoo!]]> http://www.dslreports.com/forum/remark,20791964 Mon, 14 Jul 2008 22:01:16 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791795 NHL94 : Well I'll be deeyammed. I'm good all of a sudden

Target Name: u15191591.onlinehome-server.com
IP: 82.165.178.145
Date/Time: 7/14/2008 9:21:59 PM to 7/14/2008 9:22:44 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 19 0 0.0 0 1 0 [192.168.1.1]
2 18 18 100.0 0 0 0 [-]
3 19 0 0.0 6 22 9 gig4-3.rochnygts-rtr01.nyroc.rr.com [24.93.4.153]
4 19 0 0.0 8 166 25 srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 19 2 10.5 15 25 17 ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 8 0 0.0 24 33 25 ge-0-3-0.albynywav-rtr03.nyroc.rr.com [24.24.7.170]
7 9 0 0.0 34 42 36 te-3-1.car1.Boston1.Level3.net [4.79.0.73]
8 19 4 21.1 33 38 35 ae-2-7.bar1.Boston1.Level3.net [4.69.132.242]
9 19 3 15.8 34 74 38 ae-0-11.bar2.Boston1.Level3.net [4.69.140.90]
10 19 0 0.0 34 50 42 ae-8-8.ebr1.NewYork1.Level3.net [4.69.140.98]
11 19 0 0.0 34 49 39 ae-71-71.csw2.NewYork1.Level3.net [4.69.134.70]
12 19 0 0.0 34 39 36 ae-23-79.car3.NewYork1.Level3.net [4.68.16.69]
13 19 0 0.0 44 61 49 level3-up.nyc.schlund.net [4.78.164.2]
14 19 0 0.0 46 54 48 vl-402.gw-core-a.whn.oneandone.net [217.160.229.106]
15 19 0 0.0 45 88 50 ae-1.gw-prtr-a.whn.oneandone.net [217.160.229.38]
16 19 0 0.0 46 63 52 u15191591.onlinehome-server.com [82.165.178.145]]]> http://www.dslreports.com/forum/remark,20791795 Mon, 14 Jul 2008 21:23:24 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791662 NHL94 : Just got off the phone with a TW Help Desk rep (756-5000). He did confirm they're working a known issue that is causing horrible latency.

I couldn't get any specifics from the dude. He was pretty much a first evel type guy. Hopefully TW provides some details on what they're working on.

I'm losing a ton of packets at my first hop which isn't returning a ping. On top of horrible latency downstream.]]> http://www.dslreports.com/forum/remark,20791662 Mon, 14 Jul 2008 21:00:26 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791608 anon : In short its slow it blows. :o]]> http://www.dslreports.com/forum/remark,20791608 Mon, 14 Jul 2008 20:50:12 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791591 anon : Looking bad here, especially for this time.

Usually it doesn't get this bad until well into the 9 o clock hour.]]> http://www.dslreports.com/forum/remark,20791591 Mon, 14 Jul 2008 20:46:04 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791324 anon : mine looks good here now- how is everyone else's looking]]> http://www.dslreports.com/forum/remark,20791324 Mon, 14 Jul 2008 19:55:05 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791292 anon : Who did you talk to that said they found the fix about an hour ago? Just curious? Was it level 3 support or a call center rep?]]> http://www.dslreports.com/forum/remark,20791292 Mon, 14 Jul 2008 19:49:46 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791284 Stray Bullet : Ha... That's what another anonymous poster said on the first or second page of this thread, that it was being fixed...

I will believe it when I see it! :o
--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!]]> http://www.dslreports.com/forum/remark,20791284 Mon, 14 Jul 2008 19:47:34 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791155 NHL94 : So what is this going to fix exactly? Hoping it fixes the horible latency I've been seeing the last 2 weeks.]]> http://www.dslreports.com/forum/remark,20791155 Mon, 14 Jul 2008 19:21:32 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20791063 anon : Good news, turns out they finally found out what the issue about an hour ago and they are working on a fix as we speak. Unfortunately it's gonna take a couple days to fix according support. They said basically up until today at 5pm they had no idea what the problem was lol. You can also stop sending them your tracert's and ping times for those that have been. They said last time it was a bad card that was causing the problem (~8 months ago). Good luck everyone.]]> http://www.dslreports.com/forum/remark,20791063 Mon, 14 Jul 2008 19:00:53 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20789635 noath :
said by liquidred4 :

BTW, is everyone calling tech support and getting a ticket open with Tier 3 support? If not you should be.
How do you open a ticket with tier 3 support so I can do this?]]> http://www.dslreports.com/forum/remark,20789635 Mon, 14 Jul 2008 14:13:47 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20789505 anon : BTW, is everyone calling tech support and getting a ticket open with Tier 3 support? If not you should be. ]]> http://www.dslreports.com/forum/remark,20789505 Mon, 14 Jul 2008 13:47:07 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20789500 anon : I have done a bunch of bandwidth tests to the RR speedtest and to the bandwidthplace speedtest. Internal to the RR network i get 9mbps while through the bandthwidthplace i get about 1mbps, this is of course during the same time i get a 400ms ping from google/yahoo. ]]> http://www.dslreports.com/forum/remark,20789500 Mon, 14 Jul 2008 13:45:48 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786593 NHL94 : Ya i was great last night too. Was a beautiful thing. But today, since noon it has been horrendous. Right now 390+

Hobs, I opened a new thread. Thanks]]> http://www.dslreports.com/forum/remark,20786593 Sun, 13 Jul 2008 22:03:38 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786558 anon : I'm glad that I am not the only one having this problem! This high latency issue has been a pain in the ass! I had a guy come out that didn't even know what he was doing and all he did was give me a new modem. Last night I didn't have a problem but tonight I am getting 350+ms. They need to get this fixed VERY VERY VERY soon!!!!!]]> http://www.dslreports.com/forum/remark,20786558 Sun, 13 Jul 2008 21:58:35 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786467 hobgoblin : Start another thread.

Post your modem signal levels.

»192.168.100.1/

hob]]> http://www.dslreports.com/forum/remark,20786467 Sun, 13 Jul 2008 21:39:27 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786465 NHL94 : Thanks Hob, I'm not very technical. Is this something I can fix?]]> http://www.dslreports.com/forum/remark,20786465 Sun, 13 Jul 2008 21:38:36 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786456 hobgoblin : Thanks

You have another issue to your 2nd hop.

Hob]]> http://www.dslreports.com/forum/remark,20786456 Sun, 13 Jul 2008 21:37:23 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786436 anon : I have never seen it this bad and I have been with RR from the start. Maybe its time to switch to Frontier DSL or just plain old dial up.]]> http://www.dslreports.com/forum/remark,20786436 Sun, 13 Jul 2008 21:32:35 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786417 NHL94 : Can someone run a speed test through this period of High Pings?

Hob
--
Download Speed: 9.43 mbps (1206.5 KB/sec transfer rate)
Upload Speed: 276 kbps (34.5 KB/sec transfer rate)

Target Name: u15191591.onlinehome-server.com
IP: 82.165.178.145
Date/Time: 7/13/2008 9:27:32 PM to 7/13/2008 9:28:17 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 19 0 0.0 0 0 0 [192.168.1.1]
2 19 0 0.0 7 1724 273 [10.241.0.1]
3 19 0 0.0 7 1755 269 gig4-3.rochnygts-rtr01.nyroc.rr.com [24.93.4.153]
4 19 0 0.0 7 1784 266 srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120]
5 19 3 15.8 305 1838 498 ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224.122]
6 5 0 0.0 99 349 208 te-3-2.car1.Boston1.Level3.net [4.79.0.69]
7 19 4 21.1 319 1882 553 ae-2-7.bar1.Boston1.Level3.net [4.69.132.242]
8 19 2 10.5 320 2129 627 ae-0-11.bar2.Boston1.Level3.net [4.69.140.90]
9 19 0 0.0 323 2103 600 ae-8-8.ebr1.NewYork1.Level3.net [4.69.140.98]
10 19 0 0.0 336 2065 594 ae-71-71.csw2.NewYork1.Level3.net [4.69.134.70]
11 19 1 5.3 82 1639 291 ae-23-79.car3.NewYork1.Level3.net [4.68.16.69]
12 19 0 0.0 333 2058 597 level3-up.nyc.schlund.net [4.78.164.2]
13 19 1 5.3 93 1827 306 vl-402.gw-core-a.whn.oneandone.net [217.160.229.106]
14 19 0 0.0 91 1803 377 ae-1.gw-prtr-a.whn.oneandone.net [217.160.229.38]
15 19 1 5.3 334 1966 516 u15191591.onlinehome-server.com [82.165.178.145]]]> http://www.dslreports.com/forum/remark,20786417 Sun, 13 Jul 2008 21:28:35 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786390 hobgoblin :
said by JoeS1 :

Looks like Sat night maybe less traffic?

That's why alot of us got good consistent speeds all night even through 9-11??

Can someone run a speed test through this period of High Pings?

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/remark,20786390 Sun, 13 Jul 2008 21:23:22 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786379 anon : Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\bleh>tracert google.com

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 7 ms 10 ms 10.109.64.1
3 7 ms 7 ms 8 ms gig0-1.rochnyrga-rtr01.nyroc.rr.com [24.93.2.65]

4 9 ms 15 ms 9 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120
]
5 337 ms 326 ms 328 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224
.122]
6 346 ms 345 ms 314 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
7 299 ms 318 ms 316 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
8 319 ms 344 ms 343 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
9 345 ms 357 ms 350 ms 66.109.9.66
10 334 ms 332 ms 336 ms 216.239.48.108
11 365 ms 360 ms 361 ms 209.85.248.221
12 336 ms 331 ms 335 ms 72.14.232.53
13 353 ms 354 ms 354 ms 64.233.175.42
14 337 ms 323 ms 333 ms py-in-f99.google.com [64.233.167.99]

Trace complete.]]> http://www.dslreports.com/forum/remark,20786379 Sun, 13 Jul 2008 21:21:00 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786356 NHL94 : Hey Thanks bro. I know it's one night but would you mind running the trace tomorrow anytime after 7pm? If it's an ISP issue I'll gladly switch to Frontier.]]> http://www.dslreports.com/forum/remark,20786356 Sun, 13 Jul 2008 21:17:27 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786115 anon : Sunday night, bad as ever. 500ms ping to yahoo.com. Same 5th hop seems to be the issue as always. 2 weeks and counting. ]]> http://www.dslreports.com/forum/remark,20786115 Sun, 13 Jul 2008 20:23:10 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786107 anon : UGGHHH!!!!!!!!

C:\Users\Rich>tracert google.com

Tracing route to google.com [72.14.207.99]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 9 ms 20 ms 36 ms 10.241.0.1
3 10 ms 9 ms 9 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 313 ms 273 ms 274 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 281 ms 272 ms 278 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 302 ms 321 ms 315 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 299 ms 307 ms 320 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
8 315 ms 318 ms 325 ms 74.125.48.109
9 329 ms 320 ms 335 ms 216.239.46.246
10 327 ms 325 ms 323 ms 209.85.250.110
11 345 ms 344 ms 366 ms 66.249.94.90
12 331 ms 356 ms 331 ms 66.249.94.50
13 336 ms 322 ms 329 ms eh-in-f99.google.com [72.14.207.99]

Trace complete.

C:\Users\Rich>tracert yahoo.com

Tracing route to yahoo.com [206.190.60.37]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 9 ms 10 ms 10 ms 10.241.0.1
3 8 ms 7 ms 9 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 333 ms 312 ms 317 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 * * * Request timed out.
6 336 ms 347 ms 337 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 342 ms 351 ms 352 ms ae-0-0.cr0.chi30.tbone.rr.com [66.109.6.21]
8 365 ms 357 ms 355 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
9 361 ms 356 ms 352 ms ae-0-0.cr0.nyc30.tbone.rr.com [66.109.6.26]
10 350 ms 343 ms 346 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
11 370 ms 363 ms 369 ms ae-0-0.pr0.dca20.tbone.rr.com [66.109.6.167]
12 364 ms 363 ms 370 ms 66.109.9.161
13 341 ms 362 ms 346 ms ae2-p171.msr2.re1.yahoo.com [216.115.108.71]
14 53 ms 57 ms 53 ms ge-8-3.bas-a1.re4.yahoo.com [216.39.49.1]
15 345 ms 346 ms 351 ms w2.rc.vip.re4.yahoo.com [206.190.60.37]]]> http://www.dslreports.com/forum/remark,20786107 Sun, 13 Jul 2008 20:21:24 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786089 Racerbob : Tracing route to u15191591.onlinehome-server.com [82.165.178.145]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 12 ms 7 ms 7 ms 10.109.48.1
3 17 ms 9 ms 10 ms gig3-0.rochnywbs-rtr01.nyroc.rr.com [24.93.2.117
]
4 8 ms 16 ms 8 ms srp5-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.161
]
5 15 ms 17 ms 17 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
6 30 ms 30 ms 25 ms ge-7-3-0.albynywav-rtr03.nyroc.rr.com [24.24.7.1
74]
7 48 ms 47 ms 53 ms te-3-2.car1.Boston1.Level3.net [4.79.0.69]
8 45 ms 30 ms 33 ms ae-2-7.bar1.Boston1.Level3.net [4.69.132.242]
9 38 ms 32 ms 31 ms ae-0-11.bar2.Boston1.Level3.net [4.69.140.90]
10 45 ms 46 ms 47 ms ae-8-8.ebr1.NewYork1.Level3.net [4.69.140.98]
11 35 ms 34 ms 34 ms ae-71-71.csw2.NewYork1.Level3.net [4.69.134.70]

12 39 ms 35 ms 37 ms ae-23-79.car3.NewYork1.Level3.net [4.68.16.69]
13 48 ms 47 ms 49 ms level3-up.nyc.schlund.net [4.78.164.2]
14 47 ms 46 ms 47 ms vl-401.gw-core-a.whn.oneandone.net [217.160.229.
74]
15 49 ms 50 ms 47 ms ae-1.gw-prtr-a.whn.oneandone.net [217.160.229.38
]
16 47 ms 49 ms 46 ms u15191591.onlinehome-server.com [82.165.178.145]

Pinging u15191591.onlinehome-server.com [82.165.178.145] with 32 bytes of data:
Reply from 82.165.178.145: bytes=32 time=55ms TTL=49
Reply from 82.165.178.145: bytes=32 time=47ms TTL=49
Reply from 82.165.178.145: bytes=32 time=50ms TTL=49
Reply from 82.165.178.145: bytes=32 time=50ms TTL=49

Ping statistics for 82.165.178.145:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 55ms, Average = 50ms]]> http://www.dslreports.com/forum/remark,20786089 Sun, 13 Jul 2008 20:18:03 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786062 anon : Looks like Sat night maybe less traffic?

That's why alot of us got good consistent speeds all night even through 9-11??

Then looks like Sunday night peek time starts earlier, around 8 or so,, because it's bad right now.

I know there are peek times and such, but that's no execuse for poor performance on tw's part. ]]> http://www.dslreports.com/forum/remark,20786062 Sun, 13 Jul 2008 20:11:30 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20786035 K Patterson : Port three in your trace is identified as "sp7 . . . "

That indicates that the circuit between the outgoing port of the router at hop 2 is communicating with 3 via a ring. This means a couple of things. One is that the upstream and downstream share the same bandwidth. The other thing it means is that any expansion of capacity has to involve either an additional ring or circuit or require the upgrading of each router in the ring. It is likely that the ring includes all the neighborhood hubs in Rochester, which might be a dozen.

I wish this were good news. It isn't. If the problem is capacity, a lot of folks and sites are apt to be involved in the fix.]]> http://www.dslreports.com/forum/remark,20786035 Sun, 13 Jul 2008 20:05:36 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20785995 NHL94 : Re: [TWC] Anyone in Rochester, NY having latency issues?

Right there with ya bra:

Target Name: u15191591.onlinehome-server.com
IP: 82.165.178.145
Date/Time: 7/13/2008 7:52:55 PM

4 9 ms 8 ms 8 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120]
5 N/A 253 ms 228 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224.122]
6 60 ms N/A 190 ms te-3-3.car1.Boston1.Level3.net [4.79.244.121]
7 214 ms * 230 ms ae-2-7.bar1.Boston1.Level3.net [4.69.132.242]
8 215 ms 260 ms 227 ms ae-0-11.bar2.Boston1.Level3.net [4.69.140.90]
9 219 ms 255 ms 229 ms ae-8-8.ebr1.NewYork1.Level3.net [4.69.140.98]
10 217 ms 265 ms 223 ms ae-71-71.csw2.NewYork1.Level3.net [4.69.134.70]
11 81 ms 132 ms 119 ms ae-23-79.car3.NewYork1.Level3.net [4.68.16.69]
12 233 ms 264 ms 234 ms level3-up.nyc.schlund.net [4.78.164.2]
13 94 ms 138 ms 123 ms vl-402.gw-core-a.whn.oneandone.net [217.160.229.106]
14 93 ms 136 ms 124 ms ae-1.gw-prtr-a.whn.oneandone.net [217.160.229.38]
15 232 ms 257 ms 239 ms u15191591.onlinehome-server.com [82.165.178.145]

Ping statistics for u15191591.onlinehome-server.com
Packets: Sent = 3, Received = 3, Lost = 0 (0.0%)
Round Trip Times: Minimum = 232ms, Maximum = 257ms, Average = 242ms]]> http://www.dslreports.com/forum/remark,20785995 Sun, 13 Jul 2008 19:54:43 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20785899 azume : Sigh...

1 7 ms 9 ms 13 ms x.x.x.x
2 8 ms 8 ms 7 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149
]
3 194 ms 209 ms 211 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119
]
4 216 ms 207 ms 203 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
5 222 ms 228 ms 228 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
6 224 ms 234 ms 302 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
7 247 ms 254 ms 243 ms 74.125.48.109
8 231 ms 233 ms 241 ms 209.85.251.38
9 240 ms 248 ms 250 ms 72.14.236.26
10 277 ms 279 ms 267 ms 216.239.47.1
11 270 ms 287 ms 287 ms 72.14.236.175
12 275 ms 271 ms 265 ms jc-in-f99.google.com [64.233.187.99]]]> http://www.dslreports.com/forum/remark,20785899 Sun, 13 Jul 2008 19:32:48 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20784720 NHL94 : Well no reason for it to be garbage this afternoon but it is. 200+ mps this afternoon after yesterday being solid 60 all day and night.]]> http://www.dslreports.com/forum/remark,20784720 Sun, 13 Jul 2008 14:27:51 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20782056 NHL94 : maintaining solid latency so far tonight. Went south bigtime last night ~9pm.

24.93.3.120 10ping]]> http://www.dslreports.com/forum/remark,20782056 Sat, 12 Jul 2008 20:13:08 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20778488 anon : Well right now it looks to be about half of what its been, so Im wondering if they made some sort of fix. Still about 3 times what it should be, but a 50% improvement aint too bad I guess. The 24.93.3.119 router shows a vast improvement!

C:\Users\Rich>tracert google.com

Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 10 ms 9 ms 9 ms 10.241.0.1
3 11 ms 9 ms 10 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 9 ms 9 ms 9 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120]
5 92 ms 89 ms 89 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224.122]
6 99 ms 102 ms 91 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
7 97 ms 97 ms 95 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
8 111 ms 112 ms 120 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
9 115 ms 117 ms 120 ms 66.109.9.66
10 164 ms 199 ms 126 ms 216.239.48.112
11 125 ms 134 ms 139 ms 216.239.48.69
12 160 ms 152 ms 162 ms 72.14.236.175
13 125 ms 127 ms 127 ms 216.239.49.222
14 118 ms 117 ms 114 ms jc-in-f99.google.com [64.233.187.99]

Trace complete.

C:\Users\Rich>tracert yahoo.com

Tracing route to yahoo.com [206.190.60.37]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 12 ms 9 ms 9 ms 10.241.0.1
3 9 ms 9 ms 9 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 91 ms 91 ms 96 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 113 ms 119 ms 115 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 121 ms 118 ms 118 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 126 ms 125 ms 125 ms ae-0-0.cr0.chi30.tbone.rr.com [66.109.6.21]
8 131 ms 134 ms 139 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
9 150 ms 156 ms 144 ms ae-0-0.cr0.nyc30.tbone.rr.com [66.109.6.26]
10 163 ms 149 ms 144 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
11 153 ms 143 ms 154 ms ae-0-0.pr0.dca20.tbone.rr.com [66.109.6.167]
12 156 ms 157 ms 157 ms 66.109.9.56
13 146 ms 145 ms 165 ms ae1-p171.msr2.re1.yahoo.com [216.115.108.31]
14 53 ms 53 ms 63 ms ge-9-3.bas-a2.re4.yahoo.com [216.39.49.7]
15 138 ms 144 ms 143 ms w2.rc.vip.re4.yahoo.com [206.190.60.37]

Trace complete.

C:\Users\Rich>tracert 24.92.226.9

Tracing route to dns-cac-lb-0.nyroc.rr.com [24.92.226.9]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 10 ms 9 ms 9 ms 10.241.0.1
3 9 ms 7 ms 9 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 105 ms 105 ms 102 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 123 ms 115 ms 108 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 111 ms 112 ms 108 ms gig9-0-0.syrcnycsr-rtr02.nyroc.rr.com [24.24.7.157]
7 18 ms 18 ms 18 ms tengig9-2.syrcnycsr-swt02.nyroc.rr.com [24.24.7.217]
8 99 ms 101 ms 105 ms dns-cac-lb-0.nyroc.rr.com [24.92.226.9]

Trace complete.]]> http://www.dslreports.com/forum/remark,20778488 Fri, 11 Jul 2008 23:22:35 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20777136 NHL94 : same issues here in Greece. Getting hung up on some servbers down state, Albany then in Boston. Any word on the fix? My latency now is pretty decent 45-50. Spike time has been around 7-8pm where 200+ is a given.]]> http://www.dslreports.com/forum/remark,20777136 Fri, 11 Jul 2008 18:37:42 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20772763 anon : It doesn't matter what numbers I tried, I can;t get passed the 3 and 4 tier being in the 300-400ms range.

This 9-11 time frame is sooo frustrating.]]> http://www.dslreports.com/forum/remark,20772763 Thu, 10 Jul 2008 22:27:21 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20772748 anon : I have also had the same problems for the last 3 days in Rochester NY

C:\Users\James>tracert www.yahoo.com

Tracing route to www.yahoo-ht3.akadns.net [69.147.76.15]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 8 ms 7 ms 7 ms 10.108.224.1
3 14 ms 11 ms 7 ms gig1-0.rochnybpt-rtr01.nyroc.rr.com [24.93.2.41]

4 9 ms 8 ms 8 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120
]
5 316 ms 326 ms 322 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224
.122]
6 319 ms 314 ms 314 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
7 333 ms 331 ms 335 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
8 284 ms 273 ms 272 ms ae-0-0.pr0.dca20.tbone.rr.com [66.109.6.167]
9 297 ms 297 ms 298 ms 66.109.9.161
10 310 ms 307 ms 321 ms ae1-p160.msr1.re1.yahoo.com [216.115.108.25]
11 34 ms 31 ms 35 ms ge-1-43.bas-a2.re3.yahoo.com [66.196.112.205]
12 323 ms 336 ms 306 ms f1.www.vip.re1.yahoo.com [69.147.76.15]

Trace complete.

Tracing route to lb1.www.ms.akadns.net [207.46.192.254]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 7 ms 7 ms 7 ms 10.108.224.1
3 6 ms 9 ms 7 ms gig1-0.rochnybpt-rtr01.nyroc.rr.com [24.93.2.41]

4 290 ms 290 ms 289 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119
]
5 328 ms 325 ms 314 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
6 334 ms 330 ms 315 ms ge-7-3-0.albynywav-rtr03.nyroc.rr.com [24.24.7.1
74]
7 48 ms 47 ms 57 ms te-3-1.car1.Boston1.Level3.net [4.79.0.73]
8 300 ms 310 ms 308 ms ae-2-7.bar1.Boston1.Level3.net [4.69.132.242]
9 359 ms 355 ms 357 ms ae-5-5.ebr1.Chicago1.Level3.net [4.69.140.94]
10 325 ms 337 ms 340 ms ae-68.ebr3.Chicago1.Level3.net [4.69.134.58]
11 368 ms 360 ms 374 ms ae-3.ebr2.Denver1.Level3.net [4.69.132.61]
12 382 ms 409 ms 407 ms ae-2.ebr2.Seattle1.Level3.net [4.69.132.53]
13 178 ms 173 ms 138 ms ae-21-52.car1.Seattle1.Level3.net [4.68.105.34]

14 126 ms 129 ms 140 ms MICROSOFT-C.car1.Seattle1.Level3.net [4.53.144.2
2]
15 417 ms 416 ms 414 ms 207.46.37.252
16 147 ms 154 ms 159 ms ten1-4.tuk-76c-1a.ntwk.msn.net [207.46.36.33]
17 399 ms 410 ms 415 ms po14.tuk-65ns-mcs-1a.ntwk.msn.net [207.46.35.134
]]]> http://www.dslreports.com/forum/remark,20772748 Thu, 10 Jul 2008 22:24:42 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20772734 hobgoblin :
said by liquidred4 :

Yea i tried about 15 different MAC addresses and my modem doesn't even give me an IP address if i change the first set and reboot the modem. How do they not see this as a priority to fix?
What is doing to speeds?
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/remark,20772734 Thu, 10 Jul 2008 22:20:34 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20772563 anon : Yea i tried about 15 different MAC addresses and my modem doesn't even give me an IP address if i change the first set and reboot the modem. How do they not see this as a priority to fix? ]]> http://www.dslreports.com/forum/remark,20772563 Thu, 10 Jul 2008 21:48:01 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20772536 anon : Well it looks like it's the nightly 9 PM - 11 PM slowdown.

Doesn't matter which numbers I try in the router, Line 3 is always in the 200-300 range.

gonna keep trying tho.]]> http://www.dslreports.com/forum/remark,20772536 Thu, 10 Jul 2008 21:41:45 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20771996 azume : Seems ok so far tonight:

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

1 8 ms 7 ms 7 ms x.x.x.x
2 7 ms 6 ms 10 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149
]
3 33 ms 30 ms 32 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119
]
4 42 ms 39 ms 38 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
5 50 ms 49 ms 49 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
6 46 ms 43 ms 39 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
7 51 ms 48 ms 52 ms 74.125.48.109
8 62 ms 64 ms 74 ms 216.239.46.246
9 72 ms 71 ms 70 ms 72.14.232.53
10 79 ms 67 ms 63 ms 64.233.175.26
11 54 ms 52 ms 47 ms py-in-f99.google.com [64.233.167.99]

Trace complete.]]> http://www.dslreports.com/forum/remark,20771996 Thu, 10 Jul 2008 19:45:03 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20771785 Racerbob : I changed the first two numbers in the mac address in my router and it seems to have helped.

Tracing route to www.l.google.com [64.233.169.99]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 6 ms 8 ms 8 ms 10.109.48.1
3 8 ms 6 ms 7 ms gig3-0.rochnywbs-rtr01.nyroc.rr.com [24.93.2.117
]
4 12 ms 9 ms 9 ms srp5-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.161
]
5 16 ms 20 ms 20 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
6 34 ms 35 ms 36 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 39 ms 33 ms 34 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
8 36 ms 34 ms 33 ms 74.125.48.109
9 36 ms 32 ms 34 ms 209.85.251.38
10 46 ms 46 ms 61 ms 209.85.252.164
11 50 ms 52 ms 48 ms 64.233.175.111
12 44 ms 46 ms 45 ms 216.239.49.145
13 40 ms 47 ms 45 ms yo-in-f99.google.com [64.233.169.99]

Trace complete.]]> http://www.dslreports.com/forum/remark,20771785 Thu, 10 Jul 2008 19:02:34 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20771510 anon : Yeah I changed the first two numbers around in the mac router address and it seems to have done something good as of right now.

We aren;t doing anything wrong to are comptuer or anything right just by switching those numbers?
I just didn't/don't want to mess anything up with my computer or ip settings or whatever.

Thanks again for the tips guys.]]> http://www.dslreports.com/forum/remark,20771510 Thu, 10 Jul 2008 18:04:44 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20771415 anon : Joe, I think the explanation is covered - if you still need help let me know.

I just happened to discover this last night - I was about to call tech support, and i had unplugged my router, and plugged the computer directly into the TWC modem. My intent was to avoid "the dance" with tech support - I cleared private data and took my Linksys router out of the loop.

Imagine my surprise when I discovered that the 330 Ms latency had completely and instantly disappeared, and my internet connection was working smoothly and speedily again? I couldn't figure out HOW it made a difference, until I saw that the router IP had changed downstream.

So I played around with the Mac address settings on my Linksys until I could force my modem into a new IP, and the new routing to the .120 IP instead of .119. Actually, all I did was clone the MAC address of my PC, since that one had already given me the result, albeit inadvertently, that I desired. ]]> http://www.dslreports.com/forum/remark,20771415 Thu, 10 Jul 2008 17:39:58 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20771193 Stray Bullet : If you have an RVS4000 Router, cloning your MAC address may compromise your ability to use FTP.

I had this problem so take this warning seriously!

Or just read for yourself!
»www.google.com/search?q=rvs4000+···+problem
--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!]]> http://www.dslreports.com/forum/remark,20771193 Thu, 10 Jul 2008 16:58:42 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20771025 K Patterson : Just change the first two numbers to 55, or 34 or . . .]]> http://www.dslreports.com/forum/remark,20771025 Thu, 10 Jul 2008 16:28:17 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20771007 anon : Well in going in and looking at, it looks like my MAC address for my the WAN of my router already had 00 in the first column. The rest are just a bunch of numbers and letters. Should I clone it first then try swithcing the numbers and seeing what works?]]> http://www.dslreports.com/forum/remark,20771007 Thu, 10 Jul 2008 16:24:25 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20770818 anon : Ok, cool, thanks for the help.

I know how to do the tracert stuff, and look for the bad route. Had a service rep walk me through it the other night even though they said nothing was wrong despite my numbers in the 300ms.

Yeah its really bad today for some reason too, during the day no less. Only getting around 2mb download, 600 upload on the turbo product. I just want to play some lag free XBOX360 games! Why does roadrunner turbo half to mess with me!!!]]> http://www.dslreports.com/forum/remark,20770818 Thu, 10 Jul 2008 15:48:33 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20770802 K Patterson : Yep - again, you may have to try several times, and it may also be that there is no alternative route from your location.

I sure hope the problem is that something is broken. If it is lack of capacity, then somebody has to agree to increase the capacity. Often at this point the accountants show up on the battlefield and bayonet all the survivors.]]> http://www.dslreports.com/forum/remark,20770802 Thu, 10 Jul 2008 15:45:36 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20770781 anon : Great thanks for the help!

So I just make up any old numbers in the wan mac address router setting? As long as those first 2 numbers are Not 00?

Thanks for the help guys, sorry for sounding dumb. But these connection speeds are really frustrating.]]> http://www.dslreports.com/forum/remark,20770781 Thu, 10 Jul 2008 15:41:16 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20770758 K Patterson : So you don't have to wait for jcleve:

In the setupscreen of you router there should be the ability to change its MAC address. Change it, assigning a new address where the first two digits are NOT 00. Save, shut everything down, then restart - modem, router computer, in that order.

The router will have a new IP. Run some tracerutes. If they don't avoid the obnoxious router, repeat using another mAC address.

For the curious, there are no allocated MAC addresses with the first two bytes other than 00. This makes sure you don't duplicate another MAC. Just grabbing any old MAC you have maybe one chance in 500 million of duplicating an address already in use on your CMTS.]]> http://www.dslreports.com/forum/remark,20770758 Thu, 10 Jul 2008 15:36:14 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20770668 anon : I've been having the same slowdown issues as everyone else from around 8-11 PM the last 2 weeks.

I'm kind of a novice at this, so JCLEVE would you mind going a little more into detail about the workaround for the MAC address clone setting change and how to do it?

I'd like to try it :D Thanks.]]> http://www.dslreports.com/forum/remark,20770668 Thu, 10 Jul 2008 15:18:08 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20769925 anon : I have the same thing here in Greece. Pinging google brings up a bottle neck at srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119] and pinging yahoo shows a bottleneck at ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224.122], so it looks like there are at least 2 routers/servers on the network that are giving everyone problems. Although the solution that jcleve posted shows the same Albany router without latency issues. Very odd indeed, I just hope they fix it soon. I upgraded to Turbo at the same exact time things slowed down, how lame is that!!]]> http://www.dslreports.com/forum/remark,20769925 Thu, 10 Jul 2008 13:06:41 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20768830 unknvoip : I'll save the space by not posting my tracert results, but I have seen the same behaviour comparing evening to morning tests.]]> http://www.dslreports.com/forum/remark,20768830 Thu, 10 Jul 2008 09:19:17 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20768747 anon : I spoke with level 3, and they said they have an open ticket for this issue, and they added me to the ticket.

I am seeing poor performance every evening too. Here's the first few lines from a good tracert to Yahoo - roughly 7:30 am:

Tracing route to www.yahoo-ht3.akadns.net [69.147.76.15]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 11 ms 9 ms 10.242.192.1
3 9 ms 9 ms 9 ms gig3-2.rochnygts-rtr01.nyroc.rr.com [24.93.2.73]
4 8 ms 19 ms 9 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120]
5 24 ms 25 ms 25 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224.122]
6 28 ms 31 ms 29 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]

Here's an evening (bad) tracert - about 10:00 pm:

Tracing route to www.yahoo-ht3.akadns.net [69.147.76.15]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 9 ms 10 ms 10.242.192.1
3 9 ms 17 ms 14 ms gig3-2.rochnygts-rtr01.nyroc.rr.com [24.93.2.73]

4 13 ms 9 ms 9 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120]

5 333 ms 328 ms 339 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224.122]

6 364 ms 368 ms 368 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]

7 330 ms 324 ms 326 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]

8 347 ms 382 ms 358 ms ae-0-0.pr0.dca20.tbone.rr.com [66.109.6.167]

9 363 ms 372 ms 347 ms 66.109.9.58

10 379 ms 318 ms 324 ms ae1-p170.msr2.re1.yahoo.com [216.115.108.29]

11 82 ms 97 ms 94 ms ge-1-41.bas-a2.re3.yahoo.com [66.196.112.201]

12 360 ms 360 ms 362 ms f1.www.vip.re1.yahoo.com [69.147.76.15]

Trace complete.]]> http://www.dslreports.com/forum/remark,20768747 Thu, 10 Jul 2008 08:52:03 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20767407 anon : It's a conspiracy, the F.B.I. might have finally begun stealing our internets at the listed I.P. in a previous post. They scans our data, to find treasure. Treasure that puts us in jail. Hide your kids.]]> http://www.dslreports.com/forum/remark,20767407 Wed, 09 Jul 2008 22:47:42 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20767397 anon : Guys, I found a solution! Or at least a workaround.

If you have a computer that's connected to a router (I've a Linksys wireless), try changing your MAC Address clone setting in the Router setup interface.

I played with mine, until I got a different IP number that completely bypasses the 24.93.3.119 node/router in the Roadrunner system. You have to power on and off both router and modem to get it to work properly.

I'm now running through 24.93.3.120 - 11 ms of latency at that hop.

Here's a tracert at 10:40 PM. As you can see, beautiful!

C:\Documents and Settings\Owner>tracert www.yahoo.com

Tracing route to www.yahoo-ht3.akadns.net [69.147.76.15]
over a maximum of 30 hops:

1 9 ms 16 ms 25 ms 10.108.64.1
2 12 ms 11 ms 11 ms pos0-2.rochnystf-rtr01.nyroc.rr.com [24.93.2.85]

3 13 ms 11 ms 12 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120
]
4 25 ms 18 ms 19 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224
.122]
5 23 ms 23 ms 23 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
6 32 ms 28 ms 27 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
7 28 ms 28 ms 28 ms ae-0-0.pr0.dca20.tbone.rr.com [66.109.6.167]
8 29 ms 28 ms 29 ms 66.109.9.165
9 27 ms 29 ms 30 ms ae2-p161.msr1.re1.yahoo.com [216.115.108.67]
10 30 ms 30 ms 30 ms ge-1-41.bas-a2.re3.yahoo.com [66.196.112.201]
11 30 ms 39 ms 30 ms f1.www.vip.re1.yahoo.com [69.147.76.15]

Trace complete. ]]> http://www.dslreports.com/forum/remark,20767397 Wed, 09 Jul 2008 22:45:21 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20767386 Stray Bullet : yeah I made my WAN IP pingable & used dnsstuff.com & did an inbound trace. It has nothing to do with anything even close to me. :)]]> http://www.dslreports.com/forum/remark,20767386 Wed, 09 Jul 2008 22:43:38 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20767111 anon : Well another night, another 400-500 ping to yahoo/google. Any game i play online = 1000ms ping. Yea that will work, going on 1+week now, TWC T3 isn't really helpful.

1 1 ms 1 ms 1 ms 10.1.1.1
2 10 ms 9 ms 10 ms 10.122.208.1
3 8 ms 6 ms 19 ms gig1-1.rochnyrga-rtr01.nyroc.rr.com [24.93.4.69]
4 362 ms 353 ms 351 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 343 ms 348 ms 340 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 383 ms 351 ms 354 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 339 ms 328 ms 344 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
8 367 ms 361 ms 343 ms 74.125.48.109
9 334 ms 324 ms 337 ms 216.239.46.246
10 389 ms 369 ms 363 ms 72.14.236.26
11 374 ms 373 ms 389 ms 72.14.236.175
12 396 ms 372 ms 357 ms 216.239.47.1
13 388 ms 402 ms 384 ms jc-in-f99.google.com [64.233.187.99]]]> http://www.dslreports.com/forum/remark,20767111 Wed, 09 Jul 2008 21:52:11 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20766801 d0nni3q : I was thinking that it'd help pin point the actuall bottleneck to further and precisely re-escalate the issue to TWC; however, I think it's clear in all the traces where it is.

Btw, it's not a big deal giving out your WAN IP, which I already have, and making it pingable for a trace inbound.]]> http://www.dslreports.com/forum/remark,20766801 Wed, 09 Jul 2008 20:45:39 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20766702 azume : Forgive me if I don't understand what you mean, but how can I help you by showing my info for this?]]> http://www.dslreports.com/forum/remark,20766702 Wed, 09 Jul 2008 20:25:16 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20766691 azume : 8:30pm EST

Tracing route to google.com [72.14.207.99]
over a maximum of 30 hops:

1 8 ms 7 ms 8 ms x.x.x.x
2 6 ms 7 ms 8 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149
]
3 221 ms 218 ms 226 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119
]
4 228 ms 239 ms 225 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
5 262 ms 262 ms 267 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
6 239 ms 245 ms 245 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
7 258 ms 256 ms 254 ms 74.125.48.109
8 240 ms 234 ms 235 ms 216.239.46.246
9 270 ms 277 ms 275 ms 72.14.236.20
10 262 ms 285 ms 285 ms 66.249.94.92
11 275 ms 282 ms 294 ms 72.14.236.130
12 291 ms 282 ms 282 ms 72.14.236.130
13 275 ms 296 ms 282 ms eh-in-f99.google.com [72.14.207.99]

Trace complete.]]> http://www.dslreports.com/forum/remark,20766691 Wed, 09 Jul 2008 20:23:02 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20766236 d0nni3q : The inbound path appears to be okay at this time. If anyone has a WAN IP on their cpe to trace to, that'd be great.

4 130.81.55.188 P10-0.LCR-03.PITBPA.verizon-gni.net 3 ms
5 130.81.28.212 10 ms
6 152.63.36.233 0.so-6-1-0.XL3.IAD8.ALTER.NET 11 ms
7 152.63.41.49 0.ge-3-2-0.BR2.IAD8.ALTER.NET 11 ms
8 4.68.63.245 10 ms
9 4.68.17.209 ae-4-99.edge2.Washington1.Level3.net 11 ms
10 4.79.22.6 ROADRUNNER.edge2.Washington1.Level3.net
11 66.109.6.166 ae-1-0.cr0.dca20.tbone.rr.com 15 ms
12 66.109.6.29 ae-3-0.cr0.nyc30.tbone.rr.com 17 ms
13 66.109.6.27 ae-0-0.cr0.nyc20.tbone.rr.com 19 ms
14 66.109.6.159 ae-0-0.pr0.nyc30.tbone.rr.com 24 ms

4 130.81.55.188 P10-0.LCR-03.PITBPA.verizon-gni.net 4 ms
5 130.81.17.197 14 ms
6 66.109.9.37 ge-6-1-5.pr0.dca10.tbone.rr.com 13 ms
7 66.109.6.164 ae-2-0.cr0.dca20.tbone.rr.com 15 ms
8 66.109.6.29 ae-3-0.cr0.nyc30.tbone.rr.com 17 ms
9 66.109.6.75 21 ms
10 24.92.224.121 gig12-0-0.rochnybtn-rtr01.nyroc.rr.com 29 ms
11 24.93.4.149 gig4-2.rochnygts-rtr01.nyroc.rr.com 30 ms]]> http://www.dslreports.com/forum/remark,20766236 Wed, 09 Jul 2008 18:50:32 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20766219 Stray Bullet : Yup, this upgrade must not have happened... What's new... Should be like 30 40 ms for me... This is at 6:45pm! :mad:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Stray>tracert 208.167.245.46

Tracing route to 208.167.245.46.choopa.net [208.167.245.46]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms router.critical-damage.com [192.168.1.1]
2 13 ms 10 ms 13 ms 10.241.0.1
3 7 ms 9 ms 9 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 71 ms 65 ms 84 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 95 ms 96 ms 100 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 106 ms 104 ms 110 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 105 ms 127 ms 98 ms ae-0-0.cr0.chi30.tbone.rr.com [66.109.6.21]
8 107 ms 111 ms 111 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
9 125 ms 121 ms 125 ms ae-0-0.pr0.nyc30.tbone.rr.com [66.109.6.159]
10 48 ms 52 ms 47 ms tge4-2.ar1.ewr1.us.nlayer.net [69.31.94.57]
11 128 ms 137 ms 128 ms as20473.vl103.ar1.ewr1.us.nlayer.net [69.31.95.90]
12 109 ms 105 ms 105 ms p-tge1-4-cr2.ewr2.Choopa.net [64.237.32.46]
13 108 ms 117 ms 117 ms 208.167.245.46.choopa.net [208.167.245.46]

Trace complete.
--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!]]> http://www.dslreports.com/forum/remark,20766219 Wed, 09 Jul 2008 18:45:56 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20766058 d0nni3q : I'm not seeing this on the inbound side. 41ms - 48ms over the last 10 minutes. Is you WAN IP pingable? I can run a ping for you to see what the latency is. Measuring latency to a router isn't always the best thing, especially if it's doing BGP. That is, the minor 5 or 10ms spikes you see are due to the ICMP packets being given a lower priority, since routing and route calculations are more important.

DQ]]> http://www.dslreports.com/forum/remark,20766058 Wed, 09 Jul 2008 18:11:56 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20765927 anon :
said by jcleve :

said by d0nni3q See Profile :

The truth to the matter is that the equipment from TWC in Newburg, NY is at capacity and upgrades are needed. TWC will be upgrading today and tomorrow. By EOD Wednesday, July 9, 2008 the issues everyone here is seeing should be resolved.

This information is directly from the TWC Business NOC.

Thanks,

Don Q.
We can only hope so - last night was terrible - 440 Ms ping at servers where I typically ping 60-70 ms.
Either the upgrades didn't happen, or it didn't solve the problem. Latency on the Rochester RR network is already on the rise - the 24.93.3.119 router is already acting erratic. Ping times via tracert at that node is ranging from 60 Ms to 120 ms which is excessive. ]]> http://www.dslreports.com/forum/remark,20765927 Wed, 09 Jul 2008 17:44:12 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20763391 anon :
said by d0nni3q See Profile :

The truth to the matter is that the equipment from TWC in Newburg, NY is at capacity and upgrades are needed. TWC will be upgrading today and tomorrow. By EOD Wednesday, July 9, 2008 the issues everyone here is seeing should be resolved.

This information is directly from the TWC Business NOC.

Thanks,

Don Q.
We can only hope so - last night was terrible - 440 Ms ping at servers where I typically ping 60-70 ms. ]]> http://www.dslreports.com/forum/remark,20763391 Wed, 09 Jul 2008 10:20:59 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20761844 azume : Not as bad, but it's 11:14pm. 350ms in World of warcraft when usually at 100 or so.

Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

1 6 ms 7 ms 6 ms x.x.x.x
2 8 ms 9 ms 7 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149
]
3 169 ms 158 ms 150 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119
]
4 162 ms 172 ms 172 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
5 198 ms 185 ms 181 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
6 181 ms 188 ms 180 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
7 197 ms 187 ms 185 ms 74.125.48.109
8 191 ms 192 ms 192 ms 216.239.46.246
9 210 ms 204 ms 203 ms 209.85.248.222
10 235 ms 231 ms 225 ms 72.14.239.21
11 240 ms 224 ms 213 ms 216.239.47.1
12 231 ms 236 ms 237 ms 216.239.43.189
13 225 ms 227 ms 250 ms jc-in-f99.google.com [64.233.187.99]]]> http://www.dslreports.com/forum/remark,20761844 Tue, 08 Jul 2008 23:14:30 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20761767 anon : Updated with the same route everyone else is having problems with

1 1 ms 1 ms 1 ms 10.1.1.1
2 9 ms 6 ms 13 ms 10.122.208.1
3 20 ms 17 ms 8 ms gig1-1.rochnyrga-rtr01.nyroc.rr.com [24.93.4.69]
4 232 ms 246 ms 245 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 260 ms 252 ms 245 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 278 ms 290 ms 288 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 278 ms 263 ms 267 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
8 262 ms 255 ms 254 ms 74.125.48.109
9 268 ms 265 ms 258 ms 216.239.46.246
10 278 ms 271 ms 262 ms 72.14.236.26
11 290 ms 292 ms 274 ms 216.239.47.1
12 288 ms 294 ms 295 ms 216.239.49.226
13 312 ms 295 ms 273 ms jc-in-f99.google.com [64.233.187.99]]]> http://www.dslreports.com/forum/remark,20761767 Tue, 08 Jul 2008 22:53:45 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20761766 d0nni3q : The truth to the matter is that the equipment from TWC in Newburg, NY is at capacity and upgrades are needed. TWC will be upgrading today and tomorrow. By EOD Wednesday, July 9, 2008 the issues everyone here is seeing should be resolved.

This information is directly from the TWC Business NOC.

Thanks,

Don Q.]]> http://www.dslreports.com/forum/remark,20761766 Tue, 08 Jul 2008 22:53:44 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20761681 anon : So it turns out, during the day, my tracert goes through a syracuse router, which usually ends up being around a 120ms ping to yahoo or google. Around 8pm, my route changes to go through an albany router, which destroys my connection. Again tonight:

1 1 ms 1 ms 1 ms 10.1.1.1
2 13 ms 16 ms 16 ms 10.122.208.1
3 29 ms 29 ms 28 ms gig1-1.rochnyrga-rtr01.nyroc.rr.com [24.93.4.69]
4 13 ms 13 ms 10 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120]
5 337 ms 324 ms 332 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224.122]
6 334 ms 338 ms 350 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
7 366 ms 341 ms 337 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
8 333 ms 326 ms 349 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
9 354 ms 330 ms 340 ms 66.109.9.66
10 374 ms 354 ms 347 ms 216.239.48.110
11 350 ms 360 ms 335 ms 66.249.95.126
12 451 ms 375 ms 360 ms 209.85.252.165
13 336 ms 339 ms 352 ms 66.249.94.133
14 388 ms 348 ms 359 ms 72.14.232.70
15 353 ms 357 ms 357 ms py-in-f99.google.com [64.233.167.99]]]> http://www.dslreports.com/forum/remark,20761681 Tue, 08 Jul 2008 22:33:04 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20761334 azume : If anyone gets more info, please post so we can keep a good log on how this will turn out. I'm considering switching to frontier already, this really hurts my night time activities :(]]> http://www.dslreports.com/forum/remark,20761334 Tue, 08 Jul 2008 21:25:14 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20760934 anon : Same here as it has been for about days five days.I really dont know who to ask to get a straight answer.TWC just doesnt know or they will not say. It starts out great in the AM about five o'clock it starts to take a dive and goes steadily down hill]]> http://www.dslreports.com/forum/remark,20760934 Tue, 08 Jul 2008 20:04:58 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20760862 azume : Still crappy at this hour. 7pm EST or so things just started to rise in the latency dept. :(]]> http://www.dslreports.com/forum/remark,20760862 Tue, 08 Jul 2008 19:52:14 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20760553 Racerbob : Just to compare...

Tracing route to 208.167.245.46.choopa.net [208.167.245.46]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.x.x
2 9 ms 8 ms 8 ms 10.109.48.1
3 8 ms 14 ms 7 ms gig3-0.rochnywbs-rtr01.nyroc.rr.com [24.93.2.117
]
4 9 ms 9 ms 9 ms srp5-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.161
]
5 18 ms 17 ms 17 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
6 37 ms 34 ms 35 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 36 ms 39 ms 38 ms ae-0-0.cr0.chi30.tbone.rr.com [66.109.6.21]
8 46 ms 46 ms 47 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
9 48 ms 50 ms 48 ms ae-0-0.pr0.nyc30.tbone.rr.com [66.109.6.159]
10 102 ms 130 ms 50 ms tge4-2.ar1.ewr1.us.nlayer.net [69.31.94.57]
11 48 ms 44 ms 54 ms as20473.vl103.ar1.ewr1.us.nlayer.net [69.31.95.9
0]
12 46 ms 47 ms 50 ms p-tge1-4-cr2.ewr2.Choopa.net [64.237.32.46]
13 47 ms 47 ms 48 ms 208.167.245.46.choopa.net [208.167.245.46]

Trace complete.]]> http://www.dslreports.com/forum/remark,20760553 Tue, 08 Jul 2008 18:43:24 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20760529 Stray Bullet : yeah it is not as bad now but my ping is still going crazy jumping around from 30 to 120 ping in game...

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Stray>tracert 208.167.245.46

Tracing route to 208.167.245.46.choopa.net [208.167.245.46]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router.critical-damage.com [192.168.1.1]
2 12 ms 9 ms 9 ms 10.241.0.1
3 9 ms 11 ms 13 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 38 ms 42 ms 48 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 54 ms 53 ms 54 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 60 ms 62 ms 64 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 68 ms 69 ms 67 ms ae-0-0.cr0.chi30.tbone.rr.com [66.109.6.21]
8 67 ms 78 ms 62 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
9 87 ms 89 ms 94 ms ae-0-0.pr0.nyc30.tbone.rr.com [66.109.6.159]
10 57 ms 47 ms 66 ms tge4-2.ar1.ewr1.us.nlayer.net [69.31.94.57]
11 70 ms 68 ms 69 ms as20473.vl103.ar1.ewr1.us.nlayer.net [69.31.95.90]
12 67 ms 72 ms 73 ms p-tge1-4-cr2.ewr2.Choopa.net [64.237.32.46]
13 82 ms 90 ms 87 ms 208.167.245.46.choopa.net [208.167.245.46]

Trace complete.

C:\Documents and Settings\Stray>
--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!]]> http://www.dslreports.com/forum/remark,20760529 Tue, 08 Jul 2008 18:37:20 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20760070 Racerbob : Just did this tracert from here in West Webster...

Tracing route to www.yahoo-ht3.akadns.net [69.147.76.15]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.x.x
2 9 ms 8 ms 7 ms 10.109.48.1
3 14 ms 7 ms 8 ms gig3-0.rochnywbs-rtr01.nyroc.rr.com [24.93.2.117
]
4 9 ms 9 ms 9 ms srp5-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.161
]
5 18 ms 16 ms 18 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]
6 34 ms 36 ms 38 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 34 ms 33 ms 39 ms ae-0-0.cr0.chi30.tbone.rr.com [66.109.6.21]
8 45 ms 45 ms 48 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
9 46 ms 43 ms 43 ms ae-0-0.cr0.nyc30.tbone.rr.com [66.109.6.26]
10 50 ms 53 ms 51 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
11 51 ms 52 ms 51 ms ae-0-0.pr0.dca20.tbone.rr.com [66.109.6.167]
12 53 ms 67 ms 53 ms 66.109.9.163
13 54 ms 108 ms 57 ms ae1-p170.msr2.re1.yahoo.com [216.115.108.29]
14 52 ms 57 ms 55 ms ge-1-44.bas-a2.re3.yahoo.com [66.196.112.207]
15 52 ms 49 ms 57 ms f1.www.vip.re1.yahoo.com [69.147.76.15]

Trace complete.]]> http://www.dslreports.com/forum/remark,20760070 Tue, 08 Jul 2008 17:04:15 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20759798 anon : The high latency is starting already - 4:11 PM.

1 * * 10 ms 10.108.64.1
2 10 ms 10 ms 9 ms pos0-2.rochnystf-rtr01.nyroc.rr.com [24.93.2.85]

3 103 ms 102 ms 100 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119

4 121 ms 116 ms 130 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
10]

TW's "tech support" is laughable. The issue is clearly NOT with the individual subscribers computers, and directly related to their own network.

This problem began a couple weeks ago - there was a service outage of everything - digital phone, digital cable, Roadrunner, for 2 or 3 hours during the day. Ever since then, this latency problem has started cropping up. It might have something to do with their repairs.

I will call them tonight, though, when it's worse. They've been informed by numerous Rochester area users of this problem and done squat. So it's time they got taken to task, and a formal complaint filed.

There used to be a Rochester.Roadrunner.Feedback news group - and one of the level 3 techs would read the page. But now of course TW has discontinued News Group service, so even that avenue is non-existent. Now we're forced to call people that read from scripts, and can't think outside the box.

]]> http://www.dslreports.com/forum/remark,20759798 Tue, 08 Jul 2008 16:20:49 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20758496 Stray Bullet :
said by jcleve :

Now, how could someone with even the slightest knowledge of the internet think this problem is in any way "local" to my machine? The logjam is CLEARLY at this ip - 24.93.3.119
Yeah every time this happens & I call.... It has something to do with my machine behind a router... Even though I sent them a tracert & it obviously shows it is one of the routers in their network.

I think it is funny the responses I receive when they ask me to connect my computer directly into the cable modem & I tell them I will not do so as it may compromise security.

Anyways It cleared up about 1:30 am. :uhh:
--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!]]> http://www.dslreports.com/forum/remark,20758496 Tue, 08 Jul 2008 12:39:13 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20758141 themmeri : I Know they are having alot of issues down by the lake right now.Power outages ect. But that was since last night. Air conditioners sucking power from servers? LOL]]> http://www.dslreports.com/forum/remark,20758141 Tue, 08 Jul 2008 11:28:44 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20758046 anon : haha, I e-mailed RR's alleged tech support a second tracert last night. Their response?

"Dear Jim,

Thank you for contacting Time Warner Cable Road Runner E-mail Support.

As per your response, I understand that you are experiencing slow
connectivity issue from last 2 weeks and the tracert result shows that
it has more than 300ms in Road Runner network.

Jim, I would suggest that reset the modem and then check if you have any
issue with the connection and perform the tracert again and if you still
have the issue. In this regard, you will need to contact our concerned
department, since they are specifically trained to resolve such issues.
I will provide you the contacts details.

RESET CABLE MODEM

To ensure the information the modem is providing to your computer is
accurate, its memory must be reset. If you have a router connected to
your cable modem, you must disconnect the router to verify it is not the
cause of or a contributor to the problem. After disconnecting the router
and unplugging its power the modem must be reset. Do this by unplugging
the modem's power cable from the wall socket for two minutes; when the
power is plugged back in and the "Cable" or "Online" light stops lashing
and remains on, turn on or restart the computer. This process
synchronizes the information between our network, the cable modem, and
your computer."

Yeah, resetting MY modem will do a lot of good when the problem is CLEARLY a node 30-40 miles from my home.

Why is TW's tech support so inept? You would think if multiple subscribers are complaining about the SAME problem, someone would be able to connect the dots.

And why is the national help desk unable to communicate effectively with local tech support? If the national help desk simply forwarded all the submitted tracerts to Level 3 support in Rochester, they could quickly identify and begin to resolve the issue.

Undoubtedly, if I call them, I'll have to go thru all that canned and totally ineffective horseshit of clearing the browser cache, resetting the modem, blah blah blah

I've seen these latency issues occur numerous times in the nearly 10 years I've had Roadrunner. Every time, the subscriber has to go through this silly dance with tech support to get the issue resolved. ]]> http://www.dslreports.com/forum/remark,20758046 Tue, 08 Jul 2008 11:10:57 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20757068 azume : This is getting ridiculous how it's from 6pm EST to 1am EST or so. all day long it's fine until then :\]]> http://www.dslreports.com/forum/remark,20757068 Tue, 08 Jul 2008 03:06:24 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20756547 pepsiaddict : Here are my results ... things have been off and on a little on the slow side tonight where I am (border of Brighton/Henrietta).

Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 13 ms 14 ms 11 ms 10.109.192.1
3 17 ms 13 ms 15 ms gig8-0-2.rochnybtn-rtr01.nyroc.rr.com [24.93.0.2
17]
4 57 ms 27 ms 23 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224
.122]
5 28 ms 25 ms 20 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
6 46 ms 50 ms 52 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
7 36 ms 36 ms 31 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
8 33 ms 29 ms 28 ms 66.109.9.66
9 37 ms 42 ms 31 ms 216.239.48.110
10 63 ms 46 ms 43 ms 72.14.238.136
11 43 ms 47 ms 54 ms 72.14.236.15
12 68 ms 49 ms 56 ms 216.239.49.226
13 59 ms 64 ms 55 ms jc-in-f99.google.com [64.233.187.99]

Trace complete.]]> http://www.dslreports.com/forum/remark,20756547 Mon, 07 Jul 2008 23:48:23 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20756542 hobgoblin : Sending an email is not the best way to do this. Call locally and try to get to the Tier 3 group.

They should know.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/remark,20756542 Mon, 07 Jul 2008 23:47:54 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20756529 anon : Yeah, lots of latency issues, at the same router you guys are seeing problems at - 24.93.3.119

And of course, dunderhead TW tech support. After putting up with this peak usage time problem for the last week, I finally sent this message yesterday to ....

In the past week or two, internet access has been very slow in
evenings. I assumed it would clear up, but it hasn't. Below is a copy
of a Tracert I ran to Yahoo.com. As you can see, latency is VERY high
at the third hop - it jumps to 300 Ms while still within the local RR
network. If your techs could look into this, it would be appreciated.

Tracing route to www.yahoo-ht3.akadns.net [69.147.76.15]
over a maximum of 30 hops:

1 9 ms 9 ms 18 ms 10.108.64.1
2 10 ms 11 ms 11 ms pos0-2.rochnystf-rtr01.nyroc.rr.com
[24.93.2.85]

3 294 ms 292 ms 306 ms srp7-0.rochnymth-rtr03.nyroc.rr.com
[24.93.3.119
]
4 301 ms 294 ms 302 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com
[24.92.224
.10]
5 325 ms 330 ms 329 ms ae-3-0.cr0.chi10.tbone.rr.com
[66.109.6.72]
6 336 ms 328 ms 321 ms ae-0-0.cr0.chi30.tbone.rr.com
[66.109.6.21]
7 330 ms 331 ms 333 ms ae-4-0.cr0.nyc20.tbone.rr.com
[66.109.6.24]
8 348 ms 347 ms 358 ms ae-0-0.cr0.nyc30.tbone.rr.com
[66.109.6.26]
9 356 ms 347 ms 357 ms ae-4-0.cr0.dca20.tbone.rr.com
[66.109.6.28]
10 357 ms 343 ms 351 ms ae-0-0.pr0.dca20.tbone.rr.com
[66.109.6.167]
11 355 ms 338 ms 376 ms 66.109.9.165
12 360 ms 345 ms 347 ms ae1-p161.msr1.re1.yahoo.com
[216.115.108.27]
13 83 ms 92 ms 104 ms ge-1-43.bas-a2.re3.yahoo.com
[66.196.112.205]
14 343 ms 339 ms 336 ms f1.www.vip.re1.yahoo.com [69.147.76.1,
[/]
Now, how could someone with even the slightest knowledge of the internet think this problem is in any way "local" to my machine? The logjam is CLEARLY at this ip - 24.93.3.119

Answer - Time Warner's robotic tech support - They sent me the standard "clear your browser's cache" response. Jeebus - don't they know that Tracert is a DOS function - it's totally independent of Firefox, or IE, or any browser?!

So I sent them ANOTHER e-mail tonight - rather than fight city hall, I told them "their suggestions didn't solve the problem" and another Tracert. The problem is still the same tonight

These steps did not help the problem. Here is a tracert I ran tonight at 9:41 PM Eastern time, to Yahoo.com. As you can see, the problem begins at IP 24.93.3.119, 3 srp7-0.rochnymth-rtr03.nyroc.rr.com. This evidently is one of the Rochester Road Runner network's servers. It's definitely NOT at my house, or at the first local node, as the first two hops, from my modem to the first node, only have a combined latency of 10 ms.
Again, this problem only has been occurring during peak usage times. The network and my connection speed is fine during the daytime. It appears to be demand-related.

Thanks for your help.

Jim

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>tracert www.yahoo.com

Tracing route to www.yahoo-ht3.akadns.net [69.147.76.15]
over a maximum of 30 hops:

1 9 ms 9 ms 9 ms 10.108.64.1
2 9 ms 9 ms 10 ms pos0-2.rochnystf-rtr01.nyroc.rr.com [24.93.2.85]

3 341 ms 334 ms 340 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [
]
4 347 ms 315 ms 310 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224
.10]


Maybe they'll finally start to fix the problem, considering I'm not the only one reporting it. ]]> http://www.dslreports.com/forum/remark,20756529 Mon, 07 Jul 2008 23:44:45 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20756318 anon : Having major latency in Rochester as well, although it seems like the albany hop is what is killing my connection. Already got a ticket open with T3 support, but they close at 8pm so i gotta call tomorrow

2 9 ms 9 ms 10 ms 10.122.208.1
3 12 ms 9 ms 7 ms gig1-1.rochnyrga-rtr01.nyroc.rr.com [24.93.4.69]
4 13 ms 16 ms 10 ms srp2-0.rochnybtn-rtr01.nyroc.rr.com [24.93.3.120]
5 352 ms 361 ms 333 ms ge-6-0-0.albynywav-rtr03.nyroc.rr.com [24.92.224.122]
6 367 ms 341 ms 329 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
7 338 ms 330 ms 331 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
8 356 ms 362 ms 354 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
9 292 ms 294 ms 264 ms 66.109.9.66
10 279 ms 302 ms 301 ms 216.239.48.108
11 326 ms 386 ms 360 ms 209.85.248.221
12 344 ms 371 ms 360 ms 72.14.238.89
13 388 ms 385 ms 381 ms 64.233.175.26
14 389 ms 394 ms 383 ms py-in-f99.google.com [64.233.167.99]]]> http://www.dslreports.com/forum/remark,20756318 Mon, 07 Jul 2008 22:50:07 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20756023 thevorpal : From Binghamton I'm not seeing any latency issues, though videos streamed from youtube and similar services have taken a DRASTIC hit in the last 3 days for me.

Not sure if this will help for your comparisons, but here it is anyway.

]]> http://www.dslreports.com/forum/remark,20756023 Mon, 07 Jul 2008 21:37:53 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20755978 Stray Bullet : Just getting worse too...

C:\Documents and Settings\Stray>tracert 208.167.245.46

Tracing route to 208.167.245.46.choopa.net [208.167.245.46]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms router.critical-damage.com [192.168.1.1]
2 11 ms 8 ms 9 ms 10.241.0.1
3 8 ms 10 ms 9 ms gig4-2.rochnygts-rtr01.nyroc.rr.com [24.93.4.149]
4 324 ms 316 ms 333 ms srp7-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.119]
5 359 ms 340 ms 335 ms ge-7-3-0.syrcnycsr-rtr03.nyroc.rr.com [24.92.224.10]
6 331 ms 329 ms 354 ms ae-3-0.cr0.chi10.tbone.rr.com [66.109.6.72]
7 362 ms 336 ms 330 ms ae-0-0.cr0.chi30.tbone.rr.com [66.109.6.21]
8 347 ms 330 ms 350 ms ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
9 356 ms 358 ms 367 ms ae-0-0.pr0.nyc30.tbone.rr.com [66.109.6.159]
10 360 ms 187 ms 160 ms t4-2.ar1.ewr1.us.nlayer.net [69.31.94.57]
11 372 ms 377 ms 379 ms choopa.tge1-2.ar1.ewr1.us.nlayer.net [69.31.95.90]
12 368 ms 381 ms 377 ms p-tge1-4-cr2.ewr2.Choopa.net [64.237.32.46]
13 356 ms 369 ms 360 ms 208.167.245.46.choopa.net [208.167.245.46]

Trace complete.
--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!]]> http://www.dslreports.com/forum/remark,20755978 Mon, 07 Jul 2008 21:25:53 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20755931 hobgoblin : Looking at that trace I doubt there is ANYTHING he can do.

hob]]> http://www.dslreports.com/forum/remark,20755931 Mon, 07 Jul 2008 21:15:24 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20755731 azume : Seems to have been happening since about Wednesday. I have guy coming out to take a look at it tomorrow but between 12-4pm, so i don't think it will do any good.

Can't raid tonight (WoW) with 600ms+ :(]]> http://www.dslreports.com/forum/remark,20755731 Mon, 07 Jul 2008 20:37:55 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20755692 hobgoblin : Give em a call....Try to get to tier 3.

Hob]]> http://www.dslreports.com/forum/remark,20755692 Mon, 07 Jul 2008 20:30:19 EDT Re: [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20755683 Stray Bullet : Not you man, I just made a post the same time you did...

»[TWC] [Rochester] Oh my ping!!!]]> http://www.dslreports.com/forum/remark,20755683 Mon, 07 Jul 2008 20:28:31 EDT [TWC] Anyone in Rochester, NY having latency issues? http://www.dslreports.com/forum/remark,20755614 azume : »/linequality/nil/2404310

line quality test shows just high latency but little/no packet loss?

Any ideas what could be causing this? It's fine during the day but once 6pm EST hits it gets terrible until about 1am EST. No router - it's directly connected modem to pc.]]> http://www.dslreports.com/forum/remark,20755614 Mon, 07 Jul 2008 20:13:55 EDT