FiOS Dan
Premium
join:2001-07-06
Redondo Beach, CA
 ·Verizon FIOS
1 edit | Re: MS update KB951748 and ZoneAlarm --- PROBLEM Thanks for the heads up winchester73. This is very troubling as I run ZAF on all three of my rigs. Can anyone else confirm this experience and, if so, have you discovered any other workarounds?
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Courage is being scared to death but saddling up anyway.
Edit: It was suggested that I edit my post so that people just getting to this thread do not have to wade through 17 pages looking for the fix.
New versions of all Zone Alarm products, which fix the problem of lost Internet access, are available for download at »download.zonealarm.com/bin/free/···sue.html so upgrade to these before installing hotfix KB951748. If you have already installed the hotfix, proceed as follows:
1) Uninstall hotfix KB951748 via Start>Settings>Control Panel>Add/Remove Programs (be sure to choose the setting to show Windows Updates).
2) Restart your PC. You should now have Internet access restored.
3) Download and install the new version of your ZA product at the above link.
3) Visit Windows Update and run the scan there, which will show that you still need KB951748. Download and install it.
HTH | |
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FingersFlying
@bellsouth.net | Re: MS update KB951748 and ZoneAlarm --- PROBLEM Yes, I too discovered the same problem and solution with KB951748 and Zone Alarm.
Warren | |
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updatetrouble
@yorku.ca | hi same problem. Lowering the zone alarm security setting allows access | |
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DG HOTFIX Funny
@cox.net
| YES, I can confirm the problem with the Security update. It has affected 3 of my machines so far. 2 Win2k and 1 XP pro machine. I have confirmed the conflict with ZA and changed the settings as described above, but I prefer to remove the Hotfix/Security update KB951748. Both fixes work though. Not sure which is the more secure. | |
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Welsh Chris
@in-addr.arpa
| said by FiOS Dan  :Thanks for the heads up winchester73. This is very troubling as I run ZAF on all three of my rigs. Can anyone else confirm this experience and, if so, have you discovered any other workarounds? It's happened to me, today my computer has twice installed this update and broken my internet connection both times. I'll go and look for a zone alarm update now. If ZA hasn't been updated to correct this yet, I guess it soon will be, then I can let Windows update install KB951748.
Chris | |
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FiOS Dan
Premium
join:2001-07-06
Redondo Beach, CA
·Verizon FIOS
| Re: MS update KB951748 and ZoneAlarm --- PROBLEM said by Welsh Chris :
I'll go and look for a zone alarm update now. If ZA hasn't been updated to correct this yet, I guess it soon will be, then I can let Windows update install KB951748.
Chris
I have a tab open at the ZA Forum and I will monitor it all day for the update notification in the promised "General Announcements" section. Stay tuned.
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Courage is being scared to death but saddling up anyway.
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Welsh Chris
@in-addr.arpa
| Re: MS update KB951748 and ZoneAlarm --- PROBLEM said by FiOS Dan :said by Welsh Chris :
I'll go and look for a zone alarm update now. If ZA hasn't been updated to correct this yet, I guess it soon will be, then I can let Windows update install KB951748.
Chris
I have a tab open at the ZA Forum and I will monitor it all day for the update notification in the promised "General Announcements" section. Stay tuned. Having read more posts on this I guess I'll be safe enough behind my router's firewall if I set ZA to medium. "Shields Up" has always shown my network as invisible to probes. | |
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FiOS Dan
Premium
join:2001-07-06
Redondo Beach, CA
·Verizon FIOS
| Re: MS update KB951748 and ZoneAlarm --- PROBLEM said by Welsh Chris :
"Shields Up" has always shown my network as invisible to probes.
That may change with ZA set to medium. Give it a try and see if you are still invisible.
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Courage is being scared to death but saddling up anyway.
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| | | | TheWiseGuy
Dog And Butterfly
Premium,MVM
join:2002-07-04
Yonkers, NY | Re: MS update KB951748 and ZoneAlarm --- PROBLEM Unless someone is forwarding ports(etc), the router will still block unsolicited inbound packets. | |
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| | | | winchester73
join:2003-08-08
Chapel Hill, NC
| said by FiOS Dan :said by Welsh Chris :
"Shields Up" has always shown my network as invisible to probes.
That may change with ZA set to medium. Give it a try and see if you are still invisible. Just ran it, still "Stealth" with the slider at Medium. | |
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FiOS Dan
Premium
join:2001-07-06
Redondo Beach, CA
·Verizon FIOS
1 edit | Re: MS update KB951748 and ZoneAlarm --- PROBLEM said by winchester73 :Just ran it, still "Stealth" with the slider at Medium. Interesting and good to know. Thanks.
Edit: By the way, are you behind a router?
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Courage is being scared to death but saddling up anyway.
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Welsh Chris
@opaltelecom.net
| said by FiOS Dan :said by Welsh Chris :
"Shields Up" has always shown my network as invisible to probes.
That may change with ZA set to medium. Give it a try and see if you are still invisible. The firewall in my router blocks "Shields Up" probes even if no firewall is running on the computer. | |
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FiOS Dan
Premium
join:2001-07-06
Redondo Beach, CA
·Verizon FIOS
| Re: MS update KB951748 and ZoneAlarm --- PROBLEM said by Welsh Chris :
The firewall in my router blocks "Shields Up" probes even if no firewall is running on the computer.
Thanks. That finally occurred to me hence the additional question in my edited post.
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Courage is being scared to death but saddling up anyway.
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Rick5555555
@rr.com | Yes...I feel the same way, I uninstalled KB951748 and will keep my current ZA installed until I find out what happens here later with updates, new versions, etc...  | |
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Gary A
join:2008-03-02
Odessa, FL | Re: MS update KB951748 and ZoneAlarm --- PROBLEM I was hit with this problem this morning after I applied the 2 MS updates. Glad I found this thread. I've uninstalled both MS updates until they (MS or ZA) come up with a fix. | |
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whizkid3
Premium,MVM
join:2002-02-21
Queens, NY | Just discovered the same problem (been offline). I suspected it was my recent MS Update. I changed ZAF slider to medium, and am able to get to dslreports. Will apply fixes as described. | |
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tcse
@comcast.net
| Re: MS update KB951748 and ZoneAlarm --- PROBLEM Does this patch only cause problems for users that have Zonealarm installed or does it also affect users without it on their systems? I don't have ZA installed on my system, I just have a modem and hardware firewall combination. Will I encounter problems when I install the patch? It appears that some users, from what I've read over the 23 pages, have experienced problems with their routers and the loss of internet. | |
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AB
Premium
join:2006-04-04
Leesburg, VA
| Re: MS update KB951748 and ZoneAlarm --- PROBLEM said by tcse :
. . Will I encounter problems when I install the patch? It appears that some users, from what I've read over the 23 pages, have experienced problems with their routers and the loss of internet. Unlikely, but there are few guarantees in life.
Make a system restore point or image your system prior to installing it.
A free imaging program is available here, for anybody that doesn't have one:
»www.macrium.com/ReflectFree.asp | |
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