John McD
@verizon.net
| reply to winchester73
Re: MS update KB951748 and ZoneAlarm --- PROBLEM
Yes. Setting ZA internet security to "medium" works. So does uninstalling KB951748 and leaving the ZA internet setting on "high". But either method creates some vulnerability. Which way is less risky? I really don't know. Another workaround might be to initialize the ZA "database" and let the ZA firewall reconfigure itself from scratch. See La Luna's post for a link to the instructions. Or simply uninstall/reinstall ZA - but this is a real pain. |
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FiOS Dan
Premium
join:2001-07-06
Redondo Beach, CA
 ·Verizon FIOS
| said by John McD :
Or simply uninstall/reinstall ZA - but this is a real pain.
Yes indeed, a genuine first-class PITA. 
--
Courage is being scared to death but saddling up anyway.
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jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
 ·DSL EXTREME
| said by FiOS Dan  :said by John McD :
Or simply uninstall/reinstall ZA - but this is a real pain.
Yes indeed, a genuine first-class PITA. Wonder if it works?
--
This post printed on 100% recycled bytes |
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FiOS Dan
Premium
join:2001-07-06
Redondo Beach, CA
·Verizon FIOS
| said by jadinolf :said by FiOS Dan :said by John McD :
Or simply uninstall/reinstall ZA - but this is a real pain.
Yes indeed, a genuine first-class PITA. Wonder if it works? I think it will because ZA will detect the new network settings as if it was the first-ever install.
--
Courage is being scared to death but saddling up anyway.
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Houston TX
@swbell.net | reply to John McD
I was also hit by installing the update.
I uninstalled it via the Control Panel | Add/Remove Programs, rebooted the computer and I had Internet access again. |
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it08
@gazeta.pl
| reply to John McD
Changing High to medium - it was my first solution. Now I set to high and in "custom" section "allow tcp on ports: 80, 443, 465, 995, 110, 25 - and it works.
Ports are for : http, https, SMTP (ssl), POP (ssl), POP, SMTP
It works.
I don,t know the difference between high and medium level - but now I have high and wait for better solution. |
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it08
@gazeta.pl | By the way - reinstall - even full - doesn't work
I have latest XP version 70_473_00 |
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TimS
@verizon.net | I can confirm re-installing Zone Alarm on Windows XP SP3 does not fix the problem. I am using the medium setting for now.
Tim S |
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ZASS User
@ntlworld.ie | reply to John McD
Uninstalling and re-installing did not fix the issue even with the latest download from the zonealarm site.
The setting internet zone to medium does work however.
Have tested this on two different PCs |
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Xanifred
@bellsouth.net
| reply to it08
Cloned reply (I'm posting this on multiple boards)
---
The problem is with Zone Alarm. They are aware of the issue, and are working on it:
»forum.zonelabs.org/zonelabs/boar···id=52785
For ZA Free, there are two possible fixes: uninstall KB951748, or reset your internet security level to Medium in ZA. Neither is ideal. Uninstalling the update is preferable, but only just.
For those using ZA Pro, here's a suggested solution. IDK if it works, since I'm running ZA Free, but it's worth a try:
»Re: MS update KB951748 and ZoneAlarm --- PROBLEM
For the rest of us, you can always try Comodo Firewall instead:
»www.personalfirewall.comodo.com/···all.html
Comodo is not tweaking over the expanded range of ports this update appears to implement.
For those folks suggesting you drop ZA and all other 3rd-party firewalls and rely on the Windows firewall, I suggest *you* go right ahead. Then call me to fix your computer when you get overrun by malware. Be sure to tell me how proud you are to have ditched those evil 3rd-party firewalls for the Windows Crayola version, so I can charge you extra for stupidity. |
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xorgate
@verizon.net
|  reply to John McD
winchester73,
I tried reinstalling and this did not resolve. The only thing that worked was removing the Windows update in question.
As far as the guy with the router issue, I could be wrong but I doubt the update or ZA had anything to do with it. Try resetting it to factory defaults and reconfiguring. |
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Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
1 edit | reply to it08
said by it08 :
Changing High to medium - it was my first solution. Now I set to high and in "custom" section "allow tcp on ports: 80, 443, 465, 995, 110, 25 - and it works.
Ports are for : http, https, SMTP (ssl), POP (ssl), POP, SMTP
It works.
I don,t know the difference between high and medium level - but now I have high and wait for better solution.
I only allowed in custom section tcp port 80 outgoing and ZA is working with High setting
Cudni
edit: alas it does need more ports allowed
--
"Mercifully, he hit him with the soft end of the pistol."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2008 |
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joseph61
@qwest.net | reply to John McD
i tried the uninstall/reinstall ZAP but to no avail - my connection is still dead. i'm able to reply because i dwn-graded security to "medium." can someone tell me how to initialize the ZAP database? thanks ... joe |
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De Opresso Liber
@comcast.net | reply to John McD
I tried to un-install ZA and then do a fresh install but it didn't work. Still no connection.......did that work for anyone? |
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Ugly
Fishy Cool Bird
join:2001-12-12
The Meadow
 ·Comcast
| reply to John McD
said by John McD :
Yes. Setting ZA internet security to "medium" works. So does uninstalling KB951748 and leaving the ZA internet setting on "high". But either method creates some vulnerability. Which way is less risky? I really don't know. Another workaround might be to initialize the ZA "database" and let the ZA firewall reconfigure itself from scratch. See La Luna's post for a link to the instructions. Or simply uninstall/reinstall ZA - but this is a real pain.
I lowered the slider to "medium."
How will one know that it is good to reset the slider to "high" again, please?
Thanks, Ugly
--
Oh, I love the smell of fish. Guts, rotten, it's all good. |
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kuwislwepasfe
@cox.net |  reply to John McD
I used System Restore and restored my computer to the previous day. Rebooted and all is well. |
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timtot
@nhs.uk
| reply to John McD
I tried setting the zone alarm to medium thinking it would re learn but it still cuts everything of including AVG update - at least it lets me know it is stopping things, but does not give me any options to allow, but the only way of getting on line - including letting Firefox go to the Zone alarm site for help - is to turn it off!
Anybody know what the update does? I am now using the microsoft firewall but not sure it is doing anything! |
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