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Cable modem question »
« Packet Loss With SB5120 Modem and Comcast.  
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AuthorAll Replies


anony101

@comcast.net


thumbs down from:
Cabal See Profile

Comcast rate hikes across all services

“Due to increased investments we’re making in technology, programming and customer care, we are adjusting some of our service and equipment prices beginning July 1st, 2008”

They have the audacity to send me a higher bill and notice of rate increases in the same envelope.


Cabal
Premium
join:2007-01-21
Boston, MA
No increases here. Were you migrated from another provider?


ykronic
Premium
join:2006-01-31
Canada
reply to anony101
where does it say all services? there hasn't been an hsi price increase in years and I doubt they'd start now.
--
Passive Aggressive Predator Posing As A Potted Plant


trent25

join:2005-11-28
Philadelphia, PA

reply to anony101
No increase here either.

The only billing related notice I got on my bill for the month of July (services billed from July 7 - Aug 6), was a new FCC regulatory fee rate, which amounted to the grand back breaking total of $0.01 increase on my bill total compared to the previous month . They first put the notice on last month's bill and said it will be affective July 1st. So now the FCC regulatory fee $0.07 instead of $0.06

I believe that was the only change since January 1st of this year when TV rates were bumped up.

Time Fire

join:2008-06-05
Philadelphia, PA
·Comcast

reply to anony101
Well, what are the prices going to be for CHSI and CDV for you now? I've heard nothing of rate hikes for those two prices in my area, and like another poster said, there hasn't been a price hike in CHSI for years (I've had it for 7 years now).

If this is another hike in their TV services and equipment...well, I've come to expect that from Comcast at this point.


mahermusic

join:2001-07-06
Chesterfield, NJ
reply to anony101
Just re-checked my own bill. No increases here either.


Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
reply to anony101
It would be suicide for Comcast to raise the cost of the Internet service.


K3

join:2008-05-06
Kankakee, IL
reply to anony101
no increase here either in services, some minor increases in dvr box, modem rental, and cableguard for me though, only adds up to 7 cents though


anony101

@comcast.net

reply to anony101
Depending on which services you have you could be paying up to an additional $6 to $10 per month. In my case I only have 6Mbps HSI so it's an additional $3 per month. This pissed me off enough to go looking elsewhere. In my case ATT southeast witch charges $42 per month for 6Mbps service. I've already place an order for new service which I'll keep along side Comcast for 1 week and if things go well I'll cancel Comcast HSI.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

said by anony101 :

Depending on which services you have you could be paying up to an additional $6 to $10 per month. In my case I only have 6Mbps HSI so it's an additional $3 per month. This pissed me off enough to go looking elsewhere. In my case ATT southeast witch charges $42 per month for 6Mbps service. I've already place an order for new service which I'll keep along side Comcast for 1 week and if things go well I'll cancel Comcast HSI.
yeah an increase of 10 cents a day will do that!

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


anony101

@comcast.net
reply to anony101
One more thing. The Comcast rep I spoke to quickly OFFERED to cancel my service since I didn't like my new bill. I sometimes get the impression that some Comcast employees deliberately want to harm the company by driving customers away.


anony101

@comcast.net

reply to hobgoblin
said by hobgoblin See Profile :

said by anony101 :

Depending on which services you have you could be paying up to an additional $6 to $10 per month. In my case I only have 6Mbps HSI so it's an additional $3 per month. This pissed me off enough to go looking elsewhere. In my case ATT southeast witch charges $42 per month for 6Mbps service. I've already place an order for new service which I'll keep along side Comcast for 1 week and if things go well I'll cancel Comcast HSI.
yeah an increase of 10 cents a day will do that!

Hob
You should mention that to people who can't afford to buy gas to go to work or better those who are on the verge of losing their homes. 10 cents a day here, 10 cents a day there can add up to several hundred dollars a year.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

"You should mention that to people who can't afford to buy gas to go to work or better those who are on the verge of losing their homes. 10 cents a day here, 10 cents a day there can add up to several hundred dollars a year."

Maybe you should not keep both services for a week and donate the 10 bucks you would save to those people.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

reply to anony101
said by anony101 :

One more thing. The Comcast rep I spoke to quickly OFFERED to cancel my service since I didn't like my new bill. I sometimes get the impression that some Comcast employees deliberately want to harm the company by driving customers away.
Quite the opposite. They're not going to spend 30 minutes on the phone with you trying to give you offers so you can just be pissy about it and whine on the phone.

Rather, if you like the service, here it is. If you don't, then cancel. Folks often call to complain about the price, well, that's what the price is, take it or leave it.


fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN

reply to anony101
said by anony101 :

said by hobgoblin See Profile :

said by anony101 :

Depending on which services you have you could be paying up to an additional $6 to $10 per month. In my case I only have 6Mbps HSI so it's an additional $3 per month. This pissed me off enough to go looking elsewhere. In my case ATT southeast witch charges $42 per month for 6Mbps service. I've already place an order for new service which I'll keep along side Comcast for 1 week and if things go well I'll cancel Comcast HSI.
yeah an increase of 10 cents a day will do that!

Hob
You should mention that to people who can't afford to buy gas to go to work or better those who are on the verge of losing their homes. 10 cents a day here, 10 cents a day there can add up to several hundred dollars a year.
Hundreds a year? You said they're increasing your HSI by $3/month. That's only $36/year.
--
»Celestia-this is a REALLY COOL program!!!


anony101

@comcast.net

reply to hobgoblin
said by hobgoblin See Profile :

"You should mention that to people who can't afford to buy gas to go to work or better those who are on the verge of losing their homes. 10 cents a day here, 10 cents a day there can add up to several hundred dollars a year."

Maybe you should not keep both services for a week and donate the 10 bucks you would save to those people.

Hob
Let's do the math.
Comcast HSI 6Mbps service at $64 a month or $768 a year
ATT DSL extreem 6Mbps service at $42 a month or $504 a year
I get to save $22 a month or $264 a year

I think those savings make it worth while to try DSL for a week to see if it works for me.


anony101

@comcast.net

reply to fonzbear2000
Re: Comcast rate hikes across all services

said by fonzbear2000 See Profile :

Hundreds a year? You said they're increasing your HSI by $3/month. That's only $36/year.
HSI alone is $3 but if you have other services the increase adds up.
A friend who lives about 5 miles away got an increase of $14 per month. That's $168 per year.

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to anony101
Re: Comcast rate hikes across all services

You called to cancel your service, right? Or, were you being dishonest and playing the "I'm going to cancel game, so give me a special" game...?

Let's see where things are:

1) Some people will bitch because they call to cancel and weren't "saved"

2) Some people get upset when they call to cancel and the rep attempts to "save" them...

3) Some people call up to play the game and try to work the company for a special by lying to them while they are claiming that the company isn't being fair to them int he first place for charging a price for their service that isn't well received.

I'm sure there is more.. but really.. I guess this proves that you will NEVER please everyone - haven't we learned this yet?
-
Forums » US Cable Support » Comcast » Comcast HSICable modem question »
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