Bandwidth Usage?? in TekSavvy http://www.dslreports.com/forum/r20762391 en Wed, 03 Dec 2008 03:09:29 EDT Wed, 03 Dec 2008 03:09:29 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20837856 TSI Marc : I have all the data re-syncronizing. Something was messed up for June. It will take a few hours.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20837856 Wed, 23 Jul 2008 17:17:54 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20837835 Sears : I just reconnected and current usage is still not showing, and previous months usage now seems to be toast as well. :D]]> http://www.dslreports.com/forum/remark,20837835 Wed, 23 Jul 2008 17:14:40 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20836782 TSI Marc : June is in there.. can you PM me your username please.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20836782 Wed, 23 Jul 2008 13:48:24 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20836748 wezlie : just checked & it seems to be working for the current month, but june stats are still nowhere to be seen.

not really a big deal since (obviously) june has come & gone, but still rather bizarre! ]]> http://www.dslreports.com/forum/remark,20836748 Wed, 23 Jul 2008 13:43:32 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20835943 HiVolt : Hmm, I just checked my router, for July It has the WAN bandwidth at 80GB, while TekSavvy website has me at 103GB...

I'm on unlimited so it's not really that big a deal, but now I dont know which to believe.
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,,!,,('-'),,!,,]]> http://www.dslreports.com/forum/remark,20835943 Wed, 23 Jul 2008 11:03:41 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20835897 TSI Marc : The automated backup was causing a problem. It should now be up to date. Please check again.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20835897 Wed, 23 Jul 2008 10:53:15 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20834541 Sears :
said by wezlie See Profile :

hi,

the bandwidth checker hasn't been working for me for the past couple of days - there are completely no stats that come up when i plug in my username, whereas before the weekend it seemed to accurately reflect my bandwith usage for this month so far. if i change the month to june, i also have absolutely no stats.

anyone else? hope i'm not the only one... oh, & i'm out east.
Down for myself as well, but I can still view previous months usage. My connection has been up for 29 days so I'm not sure if that has anything to do with it.]]> http://www.dslreports.com/forum/remark,20834541 Wed, 23 Jul 2008 00:36:10 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20825613 wezlie : hi,

the bandwidth checker hasn't been working for me for the past couple of days - there are completely no stats that come up when i plug in my username, whereas before the weekend it seemed to accurately reflect my bandwith usage for this month so far. if i change the month to june, i also have absolutely no stats.

anyone else? hope i'm not the only one... oh, & i'm out east.]]> http://www.dslreports.com/forum/remark,20825613 Mon, 21 Jul 2008 14:25:21 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20820548 darcmage : The numbers look accurate to me.]]> http://www.dslreports.com/forum/remark,20820548 Sun, 20 Jul 2008 13:48:57 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20820261 TSI Marc : ok good. thought you were saying the checker was still not the correct amount.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20820261 Sun, 20 Jul 2008 12:26:36 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20820252 Guspaz : Yeah, that looks normal to me.

My phone line was dead for days a few times over the past few weeks, so my bandwidth usage is lower than it would ordinarily be. It's been a rough month.]]> http://www.dslreports.com/forum/remark,20820252 Sun, 20 Jul 2008 12:23:31 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20820247 TSI Marc : Hum, not sure I follow, I just checked your logs and there's lots of records there... do you have any other bw-check tool running that you can compare against? I see 58.3gig for July.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20820247 Sun, 20 Jul 2008 12:22:00 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20820029 Guspaz : Looks to be about the same as before; really low for this month since my DSL was down for about 50% of the month so far.]]> http://www.dslreports.com/forum/remark,20820029 Sun, 20 Jul 2008 11:14:37 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20819839 TSI Marc : Should be fixed now. Can everybody please verify.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20819839 Sun, 20 Jul 2008 10:15:08 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20778148 TSI Marc : it's not fixed yet but will be before any invoices get sent. no invoices have been sent based on this code.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20778148 Fri, 11 Jul 2008 22:05:21 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20777361 Rastan : Has it been fixed? If it's not calculating the daily totals properly then some people might be incorrectly charged overage fees.]]> http://www.dslreports.com/forum/remark,20777361 Fri, 11 Jul 2008 19:26:15 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20773820 TSI Marc : nah]]> http://www.dslreports.com/forum/remark,20773820 Fri, 11 Jul 2008 07:17:51 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20772637 blackdragon1 : So Marc, should be be worried since the checker is wrong?]]> http://www.dslreports.com/forum/remark,20772637 Thu, 10 Jul 2008 22:00:24 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20771102 TSI Marc : I just confirmed with darcmage, the checker is infact wrong.

The data stored is correct but the equation used to do the calculation is not.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20771102 Thu, 10 Jul 2008 16:42:35 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20770724 TSI Marc : well, it's important because if it's wrong for you. It will be wrong for thousands.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20770724 Thu, 10 Jul 2008 15:29:09 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20770679 darcmage : Hope you're not spending too much time on this. I sent you an image of my router logs for reference.]]> http://www.dslreports.com/forum/remark,20770679 Thu, 10 Jul 2008 15:20:01 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20770651 TSI Marc : Just looking at your logs, there is only one login.

I'll do the calculation by hand see what it works out to.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20770651 Thu, 10 Jul 2008 15:15:29 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20770287 darcmage : PM sent. I've never had more than one TS login.]]> http://www.dslreports.com/forum/remark,20770287 Thu, 10 Jul 2008 14:12:50 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20770242 TSI Marc : I still don't see why there would be a problem. Can you PM your info so I can have a look at your logs. Is it possible there are more then one login?
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20770242 Thu, 10 Jul 2008 14:03:56 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20770191 darcmage :
said by TSI Marc See Profile :

The usage currently being displayed on our website is up to date and accurate. The issues were largely resolved a couple weeks ago.
Maybe so, but there are still a few stragglers like the OP and myself that have yet to see these fixes.]]> http://www.dslreports.com/forum/remark,20770191 Thu, 10 Jul 2008 13:53:53 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20770162 TSI Marc : The usage currently being displayed on our website is up to date and accurate. The issues were largely resolved a couple weeks ago.
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TSI Marc - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,20770162 Thu, 10 Jul 2008 13:48:07 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20770128 darcmage : I had a similar experience this month. The tracker showed usage 12GB over what was on my router on July 1st. I took up the issue with support and eventually received this answer.

said by "TS Support" :
As for the bandwidth tracker we've known about a couple issues for the past
few months, and as the actual tracker does not always reflect what we have in
our records on the backend(which is how it was explained to me) sometimes
there are discrepancies. What happens is that the server which records the
bandwidth has occasional hiccups and when that happens entire timeframes are
recorded at the same time instead of when they're actually downloaded. This
doesn't always happens and its not with every user so tracking every user down
and fixing each one isn't completed at this point.

Hope this helps.

I'm glad they're aware of the issue and have different records than what is shown on the tracker. I'm sure TS will be able to resolve any situation involving additional bandwidth charges in a fair manner.]]> http://www.dslreports.com/forum/remark,20770128 Thu, 10 Jul 2008 13:41:40 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20764842 blackdragon1 : We have a 2Wire modem, and the wireless is DISABLED.]]> http://www.dslreports.com/forum/remark,20764842 Wed, 09 Jul 2008 14:38:42 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20764538 bryanviper : do you have a wireless router? do you have other computers on the network?]]> http://www.dslreports.com/forum/remark,20764538 Wed, 09 Jul 2008 13:43:14 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20763917 blackdragon1 : Yeah, I know its for both UP and DOWN.

Also, is it really likely that ive used 13GB in overhead? The computer doesnt download/upload overnight, so whatever is done is only during daytime...]]> http://www.dslreports.com/forum/remark,20763917 Wed, 09 Jul 2008 11:53:15 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20762627 Guspaz : TekSavvy measures bandwidth with 1000-base (typically used in networking), while your bandwidth monitor probably measures bandwidth with 1024-base.

Right off the bat, that accounts for something like 7.4%. Also consider that a certain amount of overhead is likely included in the calculations. The ATM overhead probably isn't, but TCP overhead would be counted, and PPPoE overhead might be too.

TCP, IP, and PPPoE overhead are PPPoE overhead are 1.65%, 1.3%, and 0.53% respectively. If I'm adding that up correctly, that would be roughly 11% difference between what TekSavvy reports and what you see.

If ATM overhead were to be included, that would probably roughly double that 11%. ATM itself has a huge amount of overhead, nearly 10%.]]> http://www.dslreports.com/forum/remark,20762627 Wed, 09 Jul 2008 05:02:31 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20762433 Angelo_ : what was your past bandwidth habbits like?

perhaps you may want to consider unlimited if your worried about going over for 40/mo

also over usage is

Additional Bandwidth - $0.25/GB/mo.
Pre-Purchased Blocks - $10/100GB/mo. (paid a month in advance)]]> http://www.dslreports.com/forum/remark,20762433 Wed, 09 Jul 2008 02:35:36 EDT Re: Bandwidth Usage?? http://www.dslreports.com/forum/remark,20762427 Angelo_ : it's so far for the month up and down...]]> http://www.dslreports.com/forum/remark,20762427 Wed, 09 Jul 2008 02:31:22 EDT Bandwidth Usage?? http://www.dslreports.com/forum/remark,20762391 blackdragon1 : Heya,

Just a quick question. When I check my bandwidth usage, TekSavvy's website shows is at something like 54GB for this month so far. But, I have a bandwidth monitor, and it reports 41GB this month so far. That's a difference of 13GB! Every month the usages are at a max of ~5GB different (from TekSavvy and my BW monitor), and that's at the END of the month. This month its 13GB already and we're not even half way through?

Any idea whats the problem? I know there's overhead and stuff... but there's no way it can account for 13GB, especially since the computer isn't on 24/7 and we are not even half way through July. Anything I can do about this? I don't wanna go over the 200GB cap and get charged...

thx! ;)]]> http://www.dslreports.com/forum/remark,20762391 Wed, 09 Jul 2008 02:12:59 EDT