Re: MS update KB951748 and ZoneAlarm --- PROBLEM in Security

Re: MS update KB951748 and ZoneAlarm --- PROBLEM in Security http://www.dslreports.com/forum/r20763197 en Thu, 03 Dec 2009 05:45:29 EDT Thu, 03 Dec 2009 05:45:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,21237266 gugarci : Like dadkins

often says I pounded the new version over the old one. Till this day no problems (knocking on wood). ]]> http://www.dslreports.com/forum/remark,21237266 Wed, 08 Oct 2008 20:58:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,21234535 HA Nut : To have a "clean" ZoneAlarm uninstall, you need to uncheck the start with Windows box in ZoneAlarm, reboot and then go to Start, Run and type
C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe /clean
(There is a space between the exe and the forward slash)

This has always worked very well for me... :)]]> http://www.dslreports.com/forum/remark,21234535 Wed, 08 Oct 2008 12:29:49 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,21234480 DrStrange : Since you said you installed and uninstalled ZAF after uninstalling ZAP, this is a long shot, but I'll mention it anyway: If ZAP isn't uninstalled correctly, or something goes wrong with the uninstall, it can leave bits of itself on the hard drive and in the Windows startup entries.

Check your running processes for vsmon [the TrueVector Internet Monitor, part of ZA]. If it's there, disable it using msconfig. ]]> http://www.dslreports.com/forum/remark,21234480 Wed, 08 Oct 2008 12:22:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,21234423 sherryjk : I have a similar problem, but different in the part where I uninstalled zonelab but there were still some entries in register. I tried installing free version and uninstalling but still same problem. Is there something else that needs to be cleaned up?]]> http://www.dslreports.com/forum/remark,21234423 Wed, 08 Oct 2008 12:10:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20820715 FiOS Dan : Upgraded ZAF and installed the M$ update on my test PC and all seems fine. Strange though, after selecting to download the update it appears to have installed on its own without any prompt beforehand. Also did not prompt for a restart. Lastly, I can not see the HotFix in the Add/Remove list but Windows Update no longer shows it as a recommended DL so it should be installed. :hmm:
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20820715 Sun, 20 Jul 2008 14:33:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20818219 gugarci : I can confirm this fact. I used to have ZA Pro 6.5.737 and after the update it would only work on med. Just updated to the latest ZAP and all is working well. Knocking on wood. :)]]> http://www.dslreports.com/forum/remark,20818219 Sat, 19 Jul 2008 21:07:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20813931 htfan808 :

said by HA Nut

:

Not quite. It appears ZoneAlarm from versions 6.5.x and higher are affected. I run 6.1.744.001 and I have not had any problems...

Gotchya, thanks.]]> http://www.dslreports.com/forum/remark,20813931 Fri, 18 Jul 2008 20:15:09 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20810554 whizkid3 : Not sure what the other issues are some of you are facing; but if you've followed the proceedure:

- move internet security slider on ZA to medium.
- download & install the latest version of ZA
- move slider back

OR

- remove the Windows update in control panel (add & remove programs)
- download & install the latest version of ZA
- restore the windows update

the problem will go away. Any other problems are unlikely to be related.

I performed a mix of the above two steps on my XP PCs with ZAF. Worked flawlessly.]]> http://www.dslreports.com/forum/remark,20810554 Fri, 18 Jul 2008 07:45:10 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20810461 HA Nut :

said by htfan808

:

Hi, so it looks like the only way to install MS update KB951748 with Zonealarm is to upgrade to the newest version, 7.0.483.000...unless you're using 4.5.538.001.

Do I have that right?

Thanks!

Not quite. It appears ZoneAlarm from versions 6.5.x and higher are affected. I run 6.1.744.001 and I have not had any problems...]]> http://www.dslreports.com/forum/remark,20810461 Fri, 18 Jul 2008 06:56:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20809528 htfan808 : Hi, so it looks like the only way to install MS update KB951748 with Zonealarm is to upgrade to the newest version, 7.0.483.000...unless you're using 4.5.538.001.

Do I have that right?

Thanks!]]> http://www.dslreports.com/forum/remark,20809528 Thu, 17 Jul 2008 23:16:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20809520 Rogue Wolf : I'm starting to run into some problems now.

I've noticed that for the last couple of days, I've been getting more lag and dropped connections. Now tonight I've been kicked off the Internet entirely (as in can't even get to the router) for up to half an hour at a time. I uninstalled the hotfix again, and that seems to have provided a partial fix, but I'm still seeing traceroutes with random dropped packets and complete disconnections. Also, I cannot at all get to the config page on my router (Linksys WRT45G) and attempting to do so kills my connection. I have to repair my connection from the Network Connections panel to get anything back.

What's going on with this? :(
--
Four gods wait on a windowsill,
Where once eight gods did war and will.
And if the gods themselves may die,
What does that say for you and I?]]> http://www.dslreports.com/forum/remark,20809520 Thu, 17 Jul 2008 23:14:39 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20806714 DrStrange : FWIW I fixed a customer yesterday who had the remnants of ZA free on their machine. They'd uninstalled it, but it left bits of itself behind. Apparently, vsmon was still installed and loading at startup. I had to boot in safe mode and delete the directory WINDOWS\SYSTEM32\ZoneLabs\ . I also took some leftover ZA entries out of msconfig.

This procedure restored the machine's access to the Internet. Before I deleted the directory, it had an IP address, but couldn't ping or trace out [pings returned 'error 65', which means 'access violation']. There wasn't any router installed, but I'll bet I could have pinged it if there were, given how ZA works.

If you don't feel comfortable rooting around in your Windows directories try downloading, installing, then uninstalling the latest ZA free. I haven't tested this solution, but it should fix the problem I described above.]]> http://www.dslreports.com/forum/remark,20806714 Thu, 17 Jul 2008 14:40:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20806551 anon : My WRT54G worked fine two years. After kb951748 it is gone. Even uninstalling the update. I did everything and it did not come back. And it is not dead. Connecting the computer by wire to port 1 on the router is possible to ping and access the router login page. However the computer does not recognize it anymore. This kb951748 and ZA did damages beyond my understanding. Hope you get yours back.
Thanks
Blao]]> http://www.dslreports.com/forum/remark,20806551 Thu, 17 Jul 2008 14:14:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20806436 Libra :

said by CurtesyFlush

:

The installation of KB951748 didn't affect my ZAP 4.5.538.001.

MotherNature, your post was music to my ears. I have ZAFree 4.5.538.001 and have been avoiding this update, but did download the latest ZA version in case I needed it. I just installed KB951748 and my internet access is fine. Thank you so much.

Sincerely, Libra]]> http://www.dslreports.com/forum/remark,20806436 Thu, 17 Jul 2008 13:56:10 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20806047 FiOS Dan :

quote:
I uninstalled the update. Installed the new zonealarm update. No luck. Turned zonealarm off. No luck.

Uh oh.

quote:
Setting ZA firewall to medium or off did not work. Uninstalling ZA and/or the update did not work. Reinstalling the new ZA did not work. Uninstalling everything and reinstalling everything did not work.

I've got a bad feeling about this.

:(
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20806047 Thu, 17 Jul 2008 12:44:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20805933 anon : On XP, I cannot get my computer to work.

When my internet first went down, I installed the update and everthing was cool.

2 days later, it stopped working again.

Setting ZA firewall to medium or off did not work.

Uninstalling ZA and/or the update did not work.

Reistalling the new ZA did not work.

Uninstalling everything and reinstalling everything did not work.

I am out of ideas.]]> http://www.dslreports.com/forum/remark,20805933 Thu, 17 Jul 2008 12:21:19 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20802835 RankDT : I have 3 machines, One connected to the router via CAT5 cable which all I had to do was uninstall the update. A Vista laptop that was not effected. But my wife's computer which connects via a linksys usb wireless adapter will not connect. I uninstalled the update. Installed the new zonealarm update. No luck. Turned zonealarm off. No luck. Any suggestions. I am beginning to believe this is more than a ZoneAlarm problem. Help!]]> http://www.dslreports.com/forum/remark,20802835 Wed, 16 Jul 2008 20:58:20 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20799440 rdhw :

said by Xed :

my Linksys router simply will not work again since the KB951748 patch fiasco. Right now I'm inundated with work and will concentrate on that, working on my desktop computer with the working cable modem.

If you change the device connected to a cable modem (for instance, insert or remove a router), you must re-boot the cable modem. This has nothing to do with Linksys, or ZoneAlarm, or KB951748.]]> http://www.dslreports.com/forum/remark,20799440 Wed, 16 Jul 2008 10:21:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20797733 Its a Secret : I've had no issues with my router, but have had enough with ZAP, and went to Comodo this evening. We'll see how that goes...
--
A triple espresso, please...]]> http://www.dslreports.com/forum/remark,20797733 Tue, 15 Jul 2008 23:07:24 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20797108 La Luna : I have updated ZA with the new version and installed the MS patch on two machines, one wired, one wireless, using a Linksys WRT54GS router. I have had no issues with my Linksys router. ]]> http://www.dslreports.com/forum/remark,20797108 Tue, 15 Jul 2008 21:09:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20797010 anon : Thanks again, Pentacle, for your suggestions, but my Linksys router simply will not work again since the KB951748 patch fiasco.

Right now I'm inundated with work and will concentrate on that, working on my desktop computer with the working cable modem. I will say this though. It is absolutely astonishing to me that Linksys has said NOTHING whatsoever on their Web site concerning the problem. It looks like no one wants to take responsibility for this entire fiasco--not Microsoft, not Zone Alarm, not Linksys. Frustrating.

Thanks again. You've been great. I'll let you know if I (or someone else) ever figures this out. Best to you!]]> http://www.dslreports.com/forum/remark,20797010 Tue, 15 Jul 2008 20:48:16 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20796838 CurtesyFlush : The installation of KB951748 didn't affect my ZAP 4.5.538.001.
--
It's not nice to fool Mother Nature.]]> http://www.dslreports.com/forum/remark,20796838 Tue, 15 Jul 2008 20:15:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20795446 AB :

said by tcse :

. . Will I encounter problems when I install the patch? It appears that some users, from what I've read over the 23 pages, have experienced problems with their routers and the loss of internet.

Unlikely, but there are few guarantees in life.

Make a system restore point or image your system prior to installing it.

A free imaging program is available here, for anybody that doesn't have one:

»www.macrium.com/ReflectFree.asp]]> http://www.dslreports.com/forum/remark,20795446 Tue, 15 Jul 2008 15:52:33 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20794200 anon : Does this patch only cause problems for users that have Zonealarm installed or does it also affect users without it on their systems? I don't have ZA installed on my system, I just have a modem and hardware firewall combination. Will I encounter problems when I install the patch? It appears that some users, from what I've read over the 23 pages, have experienced problems with their routers and the loss of internet.]]> http://www.dslreports.com/forum/remark,20794200 Tue, 15 Jul 2008 11:37:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20793378 whizkid3 : Just discovered the same problem (been offline). I suspected it was my recent MS Update. I changed ZAF slider to medium, and am able to get to dslreports. Will apply fixes as described.]]> http://www.dslreports.com/forum/remark,20793378 Tue, 15 Jul 2008 08:17:28 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20793114 anon : I tried setting the zone alarm to medium thinking it would re learn but it still cuts everything of including AVG update - at least it lets me know it is stopping things, but does not give me any options to allow, but the only way of getting on line - including letting Firefox go to the Zone alarm site for help - is to turn it off!
Anybody know what the update does? I am now using the microsoft firewall but not sure it is doing anything!]]> http://www.dslreports.com/forum/remark,20793114 Tue, 15 Jul 2008 05:34:04 EDT Excellent advice from fist page of topic--- http://www.dslreports.com/forum/remark,20793030 amysheehan : Please read this updated post on the first page of this topic that has been edited to save you reading all 24 pages for the updated solution:
»Re: MS update KB951748 and ZoneAlarm --- PROBLEM

Kudos for the info FiOS Dan

-amy-
--
Proud Member of ASAP
DSLR Phishtracker]]> http://www.dslreports.com/forum/remark,20793030 Tue, 15 Jul 2008 03:53:20 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20791814 ropeguru : Funny you should mention CA. I had a user out here in Northern California that is doing GIS work on a fire that suddenly couldn't surf the net. He stated that some updates installed and then it quit. Had to uninstall these two updates to get him working again. He was having a coronary because he wastry to get map data for the fire to make maps for the firefighters.]]> http://www.dslreports.com/forum/remark,20791814 Mon, 14 Jul 2008 21:26:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20791433 anon : Oh, and thanks A LOT for the tip on stopping the DNS Client service. I think my computer is running faster now.

Always learning. Fantastic thread!]]> http://www.dslreports.com/forum/remark,20791433 Mon, 14 Jul 2008 20:14:49 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20791422 anon : First, great, GREAT information everyone. Your feedback and enlightened input is sincerely appreciated.

I am running the latest version of Zonealarm, under Win2k and I am running an Linksys Etherfast Cable/DSL Router (802.N flavour).

I installed the Zonealarm update, fooled around with this ting ALL DAY. The only solution that worked (as I can write to this forum) was to remove the KB951748 update. Actually, I didn't regain Internet access immediately and could only connect directly; not through the router. I changed wires, played around and finally, THANKFULLY I am re-connected to the beloved Internet.

A few issues made this harder - my ISP went down for a while today and my router is still acting a bit funny. The Internet light is still blinking, but I believe that this should be solid.

In any event, I think the prudent thing to do is uninstall (via add/remove programs) this KB update. Leave your ZA at high (IMHO) that is the lesser of two evils. Hope everyone is back up and running and hopefully a real "fix/update" will be put out by MS or ZA.

Thanks for reading. A good day to all.

-J]]> http://www.dslreports.com/forum/remark,20791422 Mon, 14 Jul 2008 20:12:24 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20790822 bcastner : Thank you for the fair reading of my comments. I very much appreciate that fact.

I have no intention of quibbling about market share by third-party firewall products; certainly Check Point ZA are important in the freeware consumer space, and I am guessing that this might be under represented in the testing panels used. It is complicated by the fact that issues only occured, it appears from user responses, in only certain versions of the same. The majority of third-party firewall products in use are dominated completely by the major Antivirus product vendors by their Suites, none of which had issues with this Hotfix. I wish I could say more about the matrix of reported issues, and their resolution, but I do not have access to the data nor could or would supply it here. But in the main, this has been a relatively trouble free Hotfix, one absolutely worthy of doing, and it appears any issues have thankfully now been sorted.

But I do feel firmly that at least a process is in place, albeit shown imperfect in this case, to prevent these sorts of issues from ever happening.

And that the unfortunate experience of some, should not lead them to the conclusion that future Security Hotfixes, Service Packs, or the whole notion of Automatic Updates should seriously be called into question as a result.

I appreciate very much your fair reading of my earlier comments.

My best regards,
Bill Castner
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20790822 Mon, 14 Jul 2008 18:10:39 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20790662 FiOS Dan : Fascinating post Bill. Thanks for sharing just enough info without compromising too much. I can only imagine how difficult it is to create the perfect patch that dirsupts no one's system, especialy given the seemingly endless number of software combinations that are running out there. However, in this case it does seem like something fell through the cracks. The nature of this patch as I understand it, namely changing the ports range, could obviously impact FW settings, and the Check Point ZA products are among the most widely distributed FWs in the world. It therefore seems odd that this internet connection loss was never foretold or experienced by any of the MVPs, panels, guinea pigs, etc. This is not some obscure program from a little-known developer, running on a few thousand rigs worldwide. ZA users must number in the millions. Oh well, nothing directed at you Bill or your well-intentioned and informative post. Just a mini-rant I guess.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20790662 Mon, 14 Jul 2008 17:41:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20790505 Libra : Hi LaLuna,
Thank you for your advice. I guess I should remove my current 4.5.538.001 and install the latest ZA, then go to Windows Updates.

In my current ZA I don't have any dns or DHCP servers in the trusted zone. I have adapter subnets in the internet zone. Under "advanced" I have allow outgoing dns and dhcp in the internet zone and trusted zone under high security and Block internet Zone Servers.

I have AOL on this computer and they probably have a lot of dns and dhcp servers and I don't know what they are.

2nd Edit: I get these alerts from ZA: Generic Host Process for Win32 Services could not accept a UDP Port xxxx connection from 192.168.1.1 because internet servers are blocked. And the same alert for 205.188.146.145. BUT in spite of this, I can access the internet and AOL.

Do you know if this will work in this latest free version of ZA?

Thank you.

Sincerely, Libra
]]> http://www.dslreports.com/forum/remark,20790505 Mon, 14 Jul 2008 17:10:39 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20790496 bcastner :

quote:
You know, on the one hand the kind of quick response that the folks at Check Point made yesterday should go a long way towards holding their current customers and perhaps attracting some new ones. But on the other hand, you would think that there could be some sort of "patch preview" service to which developers could subscribe to receive at least 24-hours advance notice of the upcoming changes and issue updates to their programs ahead of time rather than have all hell break loose like it did yesterday.

There is such a program in place, and has been for several years. The time given, I am told reliably, is much greater than 24 hours. While it likely some members of this Forum are members of the SVUP program, they are by Non-Disclosure not permitted to identify themselves, nor discuss any details of the program. The program includes MS-MVPs, large corporation members of special advisory panels, ISV participants, and other formal panel participants that have been put together by Microsoft over the years to act as guinea pigs.

Will all problems be caught? This case shows that they will not be.

This update was likely applied to over a Billon computers. The actual number of problems with it that have been reported are small, and no re-engineering of the Hotfix itself was necessary.

In my opinion: The security problem it addresses is quite real, and the action taken by Microsoft was a responsible one. The potential of the risk addressed in this Hotfix to completely compromise the entire Internet was real, and needed to be addressed immediately and affirmatively.

I feel the pain of anyone who had problems from this update. But do not let it lead you unwisely to turn off Automatic Updates, or not install Service Packs when issued.

The most important thing to discuss when an issue of this sort happens, is how to resolve it. The folks in the trenches involved in the initial efforts to create these Security enhancements never talk when they break something about "who is at fault", they immediately try to work out a solution. This includes immediate, substantial, and significant work between the effected ISV software company and Microsoft.

When a solution is found, as it was in this case by Zone Alarm issuing five new versions of it's software, nobody involved spends any time pointing fingers, or making a rush to judgement about the Future of Hotfixes.

And neither should anyone else.

Bill Castner
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20790496 Mon, 14 Jul 2008 17:09:55 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM -Use Restore http://www.dslreports.com/forum/remark,20790453 anon : Another work around, instead of reinstalling ZA just do a system restore at a point that the internet was knowen to work.

This has worked for my client.]]> http://www.dslreports.com/forum/remark,20790453 Mon, 14 Jul 2008 16:58:48 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20788970 anon : Sorry if this has already been addressed: I have installed recommended Zonealarm update (which took about 3 hours to download via dial up), removed the security update, and set the firewall to medium and still no dice. I've also turned ZA off completely, turned on Windows firewall, and tried to access wireless with no luck. Dial up (Netzero) does work fine at this point. Anything else to try short of removing Zonealarm entirely?]]> http://www.dslreports.com/forum/remark,20788970 Mon, 14 Jul 2008 12:15:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20787080 Owlbet : I have 3 computers that run Zone Alarm Pro. I usually back up my computers a day or two before Crash Tuesday. I also have my computers automatically download and install updates, but I usually beat Microsoft to the punch and perform a manual update. That's just me.

Already aware that there was a problem with KB951748 and fearing the worst for my own machines, I came home last Tuesday to find that only one computer had updated and it was one of my computers with the .470 branch of Version 7 of Zone Alarm Pro. Oh crap! Like the rest of the posters here, that machine had no internet access. I took that machine offline, but left KB951748 installed. On the other two machines, I just temporarily disabled Windows Updates until an update to Zone Alarm was released.

Of those two machines unaffected by KB951748, one had an expired subscription. It's becoming expensive to renew subscriptions every two years and I figured I really didn't need the latest and greatest version of ZAP anymore. But there are features in ZAP that I use that are not found in the free version. But unless I renewed the subscription on that machine, I basically had a useless copy of Zone Alarm Pro.

Needless to say, I forked over the cash for another two year subscription and the process left a very sour taste in my mouth. I just can't shake the feeling that Check Point deliberately neutered ZAP in some way (there have been several releases of ZAP in the past few months) to force the users of expired subscriptions into renewing their licenses.
--
Team Discovery

]]> http://www.dslreports.com/forum/remark,20787080 Sun, 13 Jul 2008 23:52:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20786874 jaykaykay : Those people don't need our testing for them. They need to have a scissors taken to the Net connection or be put in the closet and loceked away forever.

And as to fair... You knew it was coming! :D Who said things had to be kept fair!!!]]> http://www.dslreports.com/forum/remark,20786874 Sun, 13 Jul 2008 23:01:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20785809 noway1 : Maybe if you make sure your ISPs DNS servers have been added to ZAs Trusted Zone...]]> http://www.dslreports.com/forum/remark,20785809 Sun, 13 Jul 2008 19:03:45 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20785336 La Luna :

said by Libra

:

Hi Dan,
I've done nothing but read these boards and ZA's boards. I don't like being insecure, but I don't want to lose the internet either!

Sincerely, Libra

Well, you've got two choices. Either dump ZA for something else, install the patch, and hope it all works, or update ZA to the newer version and install the patch, which seems to be working for the majority of people.
--
11,437 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20785336 Sun, 13 Jul 2008 16:57:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20784611 Libra : Hi Dan,
I've done nothing but read these boards and ZA's boards. I don't like being insecure, but I don't want to lose the internet either!

Sincerely, Libra]]> http://www.dslreports.com/forum/remark,20784611 Sun, 13 Jul 2008 13:57:32 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20784584 Pentangle :

said by Xed :

If this solution doesn't work, do I have your permission to kick and stomp on my Linksys router (and then go out and buy a new one)? Please say yes, especially about the kicking and stomping part.

Resetting it to factory defaults will probably do the trick--but sometimes you just gotta let the energy out! :D

BTW, keep in mind that resetting the router will also reset the password to the default. Be sure to change it once you're up and running.

Edit: Added BTW]]> http://www.dslreports.com/forum/remark,20784584 Sun, 13 Jul 2008 13:48:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20784465 FiOS Dan :

said by AB

:

You know, this entire thread is basically one big advertisement for Acronis True Image, or something similar.

I know I sure am glad I use Acronis nowadays. It's saved my butt on more than one occasion.
And with it installed, I can be the first one off the bridge, should I be so inclined. :)

I was just thinking the same thing, AB, namely that with imaging software and System Restore it should not be a leap of courage for any user to try out new software or install updates. That said, old hypocrite Dan here has done nothing except switch my router settings over to OpenDNS. I am still lurking in the high grass on both the ZA and M$ updates.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20784465 Sun, 13 Jul 2008 13:12:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20783730 Gary A : I like ZA, too and will be keeping it. Have you tried over on the ZA forums? There are some knowledgeable and helpful folks on that website. It may help to start a thread.

Here is a link to one of several threads that started this week discussing the MS update problem.

»forum.zonelabs.org/zonelabs/boar···id=18667]]> http://www.dslreports.com/forum/remark,20783730 Sun, 13 Jul 2008 09:06:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20783437 anon : Alright this is starting to get annoying, i installed the new update for zone alarm a few days ago but during these past days firefox, all of the time does not load a web page succesfully and i noticed video streming is quite slow as well. my other comp on the other hand running comodo is running quite well. i can even see the packet difference i recieve because the comodo comp's packets are in the millions, while the za comp is short around 500,000 I figure ill just install comodo on the za comp instead, but does anyone in the same boat as me have a soulution? i really want to keep ZA on this comp, since it is the main comp i use.]]> http://www.dslreports.com/forum/remark,20783437 Sun, 13 Jul 2008 04:30:15 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782819 anon : Tomorrow I'll try to reboot the router (which is now sitting at the bottom of my closet getting dusty). I hope that will do the trick.

Thank you so much for hanging in there with me on this, Pentacle. If this solution doesn't work, do I have your permission to kick and stomp on my Linksys router (and then go out and buy a new one)? Please say yes, especially about the kicking and stomping part.]]> http://www.dslreports.com/forum/remark,20782819 Sat, 12 Jul 2008 23:33:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782579 La Luna :

said by jaykaykay

:

...And, for anyone who cares, no I will not be the guinea pig the next time around! :):):)

Now now, we all have to take our turn to keep things fair. It's not right if the same people get borked repeatedly. :D
--
11,433 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20782579 Sat, 12 Jul 2008 22:37:34 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782388 AB :

said by Gary A

:

I never rush to install MS updates. In fact, I have never had Automatic Windows Update turned on(sorry Microsoft). I let the little yellow shield show up in the System Tray and then I go read about the updates before downloading and installing them, one PC at a time, in a controlled manner. This week, when I found that I didn't have internet access after updating my laptop, I stopped and still had a working desktop system. I uninstalled the 2 MS updates and regained internet access, so I immediately knew it was something to do with the update and not my ISP or router.

When the problem hit this week, I read on another forum about a user who woke up that morning to 5 networked PCs at home that didn't have internet access. He wasted hours troubleshooting a non-existant problem with his ISP/router/cable modem.

I've never trusted Microsoft enough to give them carte-blanche access to my PCs. When IE7 was released it broke a part of my HP photo software called HP Director. It was days or weeks before HP released a patch.

You know, this entire thread is basically one big advertisement for Acronis True Image, or something similar.

I know I sure am glad I use Acronis nowadays. It's saved my butt on more than one occasion.
And with it installed, I can be the first one off the bridge, should I be so inclined. :)]]> http://www.dslreports.com/forum/remark,20782388 Sat, 12 Jul 2008 21:45:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782372 Gary A :

said by AB

:

No doubt the same attitude taken by those ZA users who quickly installed KB951748. ;)

I never rush to install MS updates. In fact, I have never had Automatic Windows Update turned on(sorry Microsoft). I let the little yellow shield show up in the System Tray and then I go read about the updates before downloading and installing them, one PC at a time, in a controlled manner. This week, when I found that I didn't have internet access after updating my laptop, I stopped and still had a working desktop system. I uninstalled the 2 MS updates and regained internet access, so I immediately knew it was something to do with the update and not my ISP or router.

When the problem hit this week, I read on another forum about a user who woke up that morning to 5 networked PCs at home that didn't have internet access. He wasted hours troubleshooting a non-existant problem with his ISP/router/cable modem.

I've never trusted Microsoft enough to give them carte-blanche access to my PCs. When IE7 was released it broke a part of my HP photo software called HP Director. It was days or weeks before HP released a patch.]]> http://www.dslreports.com/forum/remark,20782372 Sat, 12 Jul 2008 21:40:39 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782358 jaykaykay : You're darned right. Especially when I just contacted my son who runs a business and has some version of ZA on all his office computers. I was told that they were all running now with ZA turned off 'cause he had to run his business and couldn't take the time to figure out why ZA was mucking up his connection. I just told him and sent him instructions on what to do. He wanted to make sure I didn't send him the whole thread! :D I've done that before and he remarked he didn't have time to do all the reading. I gave it to him in 3 sentences but never would have been able to had I not come here and gone through all this @#$%. I am now hoping that he doesn't have any problems once my instructions are followed and he's done the deed on all his systems.

Btw., I did a clean install instead of over the top for a change. I figured it wouldn't hurt. I didn't tell my son which one to do. I will let him judge what he's comfortable doing.

And, for anyone who cares, no I will not be the guinea pig the next time around! :):):)
--
JKK:-)

Age is a very high price to pay for my maturity. If I can't stay young, I can at least stay immature!

»www.pbase.com/jaykaykay

]]> http://www.dslreports.com/forum/remark,20782358 Sat, 12 Jul 2008 21:35:34 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782343 AB :

said by La Luna

:

So you know that this means next month it's YOUR turn to be the guinea pig, right? :D

Let me check my calendar. I think I'm maybe on vacation next month . . . . :D]]> http://www.dslreports.com/forum/remark,20782343 Sat, 12 Jul 2008 21:32:20 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782280 La Luna :

said by AB

said by La Luna

:

Well, how would we know there was a problem if no one installed the patches? And imagine the security messes if no patches were ever installed out of fear that something *might* get broken?

So you know that this means next month it's YOUR turn to be the guinea pig, right? :D
--
11,433 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20782280 Sat, 12 Jul 2008 21:17:54 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782235 AB :

said by La Luna

:

Well, how would we know there was a problem if no one installed the patches? And imagine the security messes if no patches were ever installed out of fear that something *might* get broken?

Good point, Luna.

Somebody's always willing to plunge ahead, though. Just like somebody's always willing to be the first to bungee-jump off a bridge.

Good on 'em!

I spectate. ;)

If it's a low enough bridge I might jump first, though . . . . :D]]> http://www.dslreports.com/forum/remark,20782235 Sat, 12 Jul 2008 21:06:23 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782192 La Luna :

said by AB

said by Gary A

:

. . Go for it!

No doubt the same attitude taken by those ZA users who quickly installed KB951748. ;)

Well, how would we know there was a problem if no one installed the patches? And imagine the security messes if no patches were ever installed out of fear that something *might* get broken?

If I recall correctly, this is only the second time in more than 10 years that I've had a patch problem. I don't think that's such a bad record.
--
11,433 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20782192 Sat, 12 Jul 2008 20:54:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782180 La Luna :

said by Gary A

:

I also did the "Update" of ZAISS on 2 PCs, not the "Clean Install" and had no problems. Both came right back up with all my original ZAISS options and preferences.

I installed right over the top of the previous version.

Go for it!

Done! Updated ZA and reinstalled both MS patches on this laptop, and I'm here, so everything is working! :D

Still have to do the PC though, but at least the update seems to work as advertised.
--
11,433 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20782180 Sat, 12 Jul 2008 20:51:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20782139 AB :

said by Gary A

:

. . Go for it!

No doubt the same attitude taken by those ZA users who quickly installed KB951748. ;)]]> http://www.dslreports.com/forum/remark,20782139 Sat, 12 Jul 2008 20:37:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20781894 Gary A : I also did the "Update" of ZAISS on 2 PCs, not the "Clean Install" and had no problems. Both came right back up with all my original ZAISS options and preferences.

I installed right over the top of the previous version.

Go for it!]]> http://www.dslreports.com/forum/remark,20781894 Sat, 12 Jul 2008 19:24:34 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20781701 La Luna : Ok, thanks, I guess I'll give updating a try on the laptop first as I'm on it now. Then I'll tackle the PC, which I haven't even used since this happened, been too busy.

I agree, I think ZA handled this in a timely manner, given the complexity of the situation.
--
11,433 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20781701 Sat, 12 Jul 2008 18:43:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20781689 rockotman : On two machines here I did the ZA update (as opposed to a complete uninstall/clean reinstall) and it worked without incident. On my laptop, I installed a different firewall program (McAfee, free to me from Comcast) just to give it a spin. So far I like it, but I also have to give kudos to the ZA folks for getting a patch out so quick. I came down hard on them earlier in the thread, so I feel it is appropriate to also give them props when props are due.
--
"I was the bad guy once again. I laughed at their sorrows. Ha ha ha ha ha." ]]> http://www.dslreports.com/forum/remark,20781689 Sat, 12 Jul 2008 18:39:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20781678 La Luna : Has everyone who installed the updated ZA done so over the previous version or did you all uninstall the previous version first? Can't see a definitive answer in the thread.]]> http://www.dslreports.com/forum/remark,20781678 Sat, 12 Jul 2008 18:35:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20781666 Pentangle :

said by Xed :

Thanks for the suggestion, but I can't get to 192.168.1.1; the connection repeatedly times out. I've tried all day.

Have you tried doing a hard reset of the router (inserting a pin into the reset button in the front of your Linksys) and then rebooting?]]> http://www.dslreports.com/forum/remark,20781666 Sat, 12 Jul 2008 18:33:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20781644 altermatt :

said by jaykaykay

:

What a fiasco!

Yeah, but c'mon on and admit it...a little geeky piece of us kinda loves it. ;)

Especially when we have a great resource like BBR to help us.
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20781644 Sat, 12 Jul 2008 18:27:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20781615 jaykaykay : I finally got everything straightened out, had no problem downloading and installing the updated ZASS, had no problems that I can note with changed files etc., even after the MS update. What a fiasco!]]> http://www.dslreports.com/forum/remark,20781615 Sat, 12 Jul 2008 18:18:57 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20780658 altermatt :

said by BobJam

:

I normally have the "Use Windows classic folders" ticked in the General Tab of Folder Options. But for reasons I can only assume was that DLL replacement with the update, the "Show common tasks in folders" item was ticked. I noticed this when I opened up Control Panel and clearly it didn't look like I was accustomed to seeing.

DANG!!! Just noticed the same thing! I REALLY hate when an MS update doesn't just replace files, but resets preferences like this one. I suspect we'll be finding stuff like this for weeks to come...
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20780658 Sat, 12 Jul 2008 14:12:40 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20780512 Gary A :

said by Pixie656

:

Thanks Fios Dan, you're quite right it will download but not install. I'm the only user for this computer and have never had this message before. I even tried re-installing ZA but got the same version back! Any ideas on how I can sort this out?

Please tell me which ZA product you are having the problem with - Internet Security Suite, Pro, Free, etc., and which OS you have on your PC - Vista, XP Home, XP pro, 2000, etc.

Also, the error message you are getting that you put in your earlier post, is that the exact wording of the error? Is there a previous ZA version still installed, or did you uninstall it? Did you previously have another product installed like Norton or McAfee?

As BobJam said, however, access denied messages usually indicate that you are not logged on with administrator privledges.]]> http://www.dslreports.com/forum/remark,20780512 Sat, 12 Jul 2008 13:27:42 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20780307 BobJam :

said by Pixie656

:

I have tried to download the newest version of ZA 70.483.000 but always get an error message:

The file C:\WINDOWS\InternetLog\\installer_07120885333.log could not be opened. Access is denied.

Can anyone help me? And please let me know if I've given out private info with the above number. Thanks.

It could be a remnant of a previous ZA. Did you have one, and did you uninstall ZA completely?? Revouninstaller does a good job of removing everything.

And it could be a microsoft installer issue.

But the "access denied" message is typically associated with administrator stuff in XP Pro.
--
BJ]]> http://www.dslreports.com/forum/remark,20780307 Sat, 12 Jul 2008 12:33:47 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20780274 BobJam :

said by jade vista :

yes microsft update really changes some of the DLL files in system32 folders..

Interesting note. I also had a strange thing happen with this update besides the dramatic conflict with ZA.

I normally have the "Use Windows classic folders" ticked in the General Tab of Folder Options.

But for reasons I can only assume was that DLL replacement with the update, the "Show common tasks in folders" item was ticked. I noticed this when I opened up Control Panel and clearly it didn't look like I was accustomed to seeing.

That was my first tip-off. Shortly after that I tried to get on line and the failure happened . . . and the rest is history.

Still . . . I'm curious. Did anybody else notice some strange things besides the failure in getting web pages to appear??
--
BJ]]> http://www.dslreports.com/forum/remark,20780274 Sat, 12 Jul 2008 12:23:31 EDT Re: MS update KB951748 and ZoneAlarm --- and TrendMicro http://www.dslreports.com/forum/remark,20780198 DTinAZ : We had the same problem at my church's office with KB951748 and Trend Micro...Outlook 2003 stopped being able to send or receive via POP protocol. Our provider's tech support (Cox) told me to uninstall the MS update for now and that solved the problem, but what I want to know is whether or not Micro$loth will release another update that supercedes KB951748 and doesn't cause all the problems.

KB951748 seems to have had other negative effects not involving ZoneAlarm. For example, at my day job, where we have a Novell Netware network fed by a DSL line from Qwest, our DNS got all hosed this week, only after the KB951748 went out. I'm pretty sure that Qwest did some stupid stuff to their DNS servers related to this whole vulnerability issue...the Qwest tech I spoke with said that he has spent up to two hours per customer trying to get their DNS working again.

BOO, Micro$loth! Evil monopolistic empire.

DT in AZ]]> http://www.dslreports.com/forum/remark,20780198 Sat, 12 Jul 2008 12:05:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20780179 Pixie656 : Thanks Fios Dan, you're quite right it will download but not install. I'm the only user for this computer and have never had this message before. I even tried re-installing ZA but got the same version back! Any ideas on how I can sort this out? ]]> http://www.dslreports.com/forum/remark,20780179 Sat, 12 Jul 2008 12:00:58 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20780034 HA Nut : FWIW, I updated my second ZAF version 6.1.744.001 PC last night and it came through fine.]]> http://www.dslreports.com/forum/remark,20780034 Sat, 12 Jul 2008 11:21:31 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779827 FiOS Dan :

said by Pixie656

I assume the download went okay and you mean that you have tried to install but get the error message, right? Are you doing the install as an administrator or under a limited user account? BTW the number in that error message discloses nothing of a personal nature.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20779827 Sat, 12 Jul 2008 10:22:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779737 FiOS Dan : Thank you Gary A and BobJam for the reassuring posts.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20779737 Sat, 12 Jul 2008 09:59:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779466 rdhw :

said by Xed :

I can't use my cable modem with the Linksys router connected. If I connect the modem directly to my desktop computer, I can get to the Internet. The moment I try to reconnect the router to the cable modem, it dies.

If you change the device connected to a cable modem (such as inserting or removing a router), you must then re-boot the cable modem - for instance by removing the power cord, waiting for a moment, then reconnecting the power cord.]]> http://www.dslreports.com/forum/remark,20779466 Sat, 12 Jul 2008 08:01:23 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779335 bcool :

said by rdhw

said by bcool

:

I can't help wondering why three machines running WINXP SP2/SP3 & ZA Free 6.1.744.001 received security patch KB951748 and did not have one single problem whatsoever with connectivity.

Because they are not ZoneAlarm 7.x

unfortunately the blanket rule does not work. There are some running less than 7.x that suffered loss of connectivity.
--
"in flagrante delicto"]]> http://www.dslreports.com/forum/remark,20779335 Sat, 12 Jul 2008 06:28:18 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779334 bcool : see below :)]]> http://www.dslreports.com/forum/remark,20779334 Sat, 12 Jul 2008 06:26:32 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779218 Pixie656 : I have tried to download the newest version of ZA 70.483.000 but always get an error message:

The file C:\WINDOWS\InternetLog\\installer_07120885333.log could not be opened. Access is denied.

Can anyone help me? And please let me know if I've given out private info with the above number. Thanks.]]> http://www.dslreports.com/forum/remark,20779218 Sat, 12 Jul 2008 04:08:44 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779108 anon : attention..

yes microsft update really changes some of the DLL files in system32 folders..

a DIRECT way to remove that is to go to CONTROL PANEL > ADD/REMOVE prog > windows updates > look for that windows UPDATE then uninstall it

after you had removed it > reboot pc as prompted > go to microsoft updates and do a windows update BUT do not include KB951748

after that do RUN > CMD
on command prompt to this command
NETSH INT IP RESETLOG.txt > press enter
then reboot pc

open Internet Explorer > tools > internet options > ADVANCED > RESET or RESTORE DEFAULTS > click apply then OK
close internet explorer

reopen Internet Explorer and KAWABONGA!!!]]> http://www.dslreports.com/forum/remark,20779108 Sat, 12 Jul 2008 02:26:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779103 anon : attention..

yes microsft update really changes some of the DLL files in system32 folders..

a DIRECT way to remove that is to go to CONTROL PANEL > ADD/REMOVE prog > windows updates > look for that windows UPDATE then uninstall it

after you had removed it > reboot pc as prompted > go to microsoft updates and do a windows update BUT do not include KB951748

after that do RUN > CMD
on command prompt to this command
NETSH INT IP RESETLOG.txt > press enter
then reboot pc

open Internet Explorer > tools > internet options > ADVANCED > RESET or RESTORE DEFAULTS > click apply then OK
close internet explorer

reopen Internet Explorer and KAWABONGA!!]]> http://www.dslreports.com/forum/remark,20779103 Sat, 12 Jul 2008 02:23:39 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20779057 anon : WOW... I experienced the same situation. I REFORMATTED 2 OF MY COMPUTERS because I thought my Network card was defective.. Geez. I wish I found this website sooner. Oh well So I'm guessing SP3 Works now? Perhaps this was the same problem I had with SP3 earlier!!!]]> http://www.dslreports.com/forum/remark,20779057 Sat, 12 Jul 2008 02:02:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778671 BobJam : And it (ZAF) works with KB951748
--
BJ

ZA 7.0.483.000

]]> http://www.dslreports.com/forum/remark,20778671 Sat, 12 Jul 2008 00:01:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778620 anon : Just to clarify, all of this is related to the KB951748 patch nightmare. Before that, the modem, the router, and everything else worked perfectly.]]> http://www.dslreports.com/forum/remark,20778620 Fri, 11 Jul 2008 23:51:15 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778605 anon : Thanks for the suggestion, but I can't get to 192.168.1.1; the connection repeatedly times out. I've tried all day.

Can't someone here help?

I can't use my cable modem with the Linksys router connected. If I connect the modem directly to my desktop computer, I can get to the Internet. The moment I try to reconnect the router to the cable modem, it dies. Drops dead. Refuses to visit the Internet. Sigh. Sometimes I hate computers.

My laptop does not recognize the Linksys router at all and I cannot connect to the Internet.

I'm losing my mind over this. Please everyone, try to keep me sane--anyone have a solution?? Anyone? Please!? :( (And if you do, please break it down to simple English. Router language is foreign to me.)

I'd love to get access to my Linksys router again and use the laptop. Tell me, if you know, would it just be easier to go out and buy a new router? I don't mind spending the $$$ if it will help make this problem go away.]]> http://www.dslreports.com/forum/remark,20778605 Fri, 11 Jul 2008 23:47:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778472 BobJam :

said by FiOS Dan

:

So where are we on this colleagues? Did the update only allow the "Medium" setting or not? There may be a lot of people planning to address this situation over the weekend and your experiences will be helpful for them. In the absence of any replies, I will upgrade on my test rig and post ASAP tomorrow. As for tonight, my wife has other plans that involve me. ;)

I installed ZAF and it's fine . . . WITH the same Internet Zone HIGH setting as before!!

So I agree with Winchester, there is some bad info going around.

By the way, I did a CLEAN install, having installed COMODO for the day that this thing was being worked on by ZA, and then uninstalling COMODO (with Revouninstaller btw) and CLEAN installing the ZA fix. So maybe the person that had mysterious problems with the fix did an overlay and that at first retained the previous medium setting . . . just guessing.

In any case, FiOS Dan, mine (the ZA fix) works fine.
--
BJ]]> http://www.dslreports.com/forum/remark,20778472 Fri, 11 Jul 2008 23:19:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778383 Gary A : Sounds like some bad information is going around. I am running ZoneAlarm Internet Security Suite and I downloaded and installed the "patched" version Wednesday night, a little after 9PM with no problem!!!

I installed it using the "Upgrade" option rather than "Clean Install" and it installed with no problem, keeping all my original options, settings & preferences.

I immediately checked the firewall settings and the Internet Zone is set to High, and the Trusted Zone is set to Med, just as all the previous versions were set.

I have been back up and running since Thursday night without any problems, using the same settings I always have used.

I think ZA did a great job in responding to this MS induced problem so quickly! I even got an email from ZA apologizing for the inconvenience and providing a link to the download page, which we all here knew about. :)

ZoneAlarm Security Suite version:7.0.483.000
TrueVector version:7.0.483.000
Driver version:7.0.483.000
Anti-virus engine version:3
Anti-virus SDK version:5.0.1.85
Anti-virus signature DAT file version:954971876
Anti-spyware engine version:5.0.189.0
Anti-spyware signature DAT file version:01.200807.4235
AntiSpam version:5.0.6.8903

Current ZoneAlarm Settings

]]> http://www.dslreports.com/forum/remark,20778383 Fri, 11 Jul 2008 23:02:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778321 FiOS Dan :

said by FiOS Dan

said by bobjtx :

Guess what? Their fix removes high security (makes this a ZA Pro option only) and sets your internet zone security to medium.

So where are we on this colleagues? Did the update only allow the "Medium" setting or not? There may be a lot of people planning to address this situation over the weekend and your experiences will be helpful for them. In the absence of any replies, I will upgrade on my test rig and post ASAP tomorrow. As for tonight, my wife has other plans that involve me. ;)
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20778321 Fri, 11 Jul 2008 22:46:51 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778257 FiOS Dan : I have taken a look at OA and I am seriously considering it Pentangle. It does seem to have a lot of bells and whistles, however, and I just hope that it will play nicely with Avira, Spyware Terminator, and Startup Control Monitor, which right now are my layered defense system. Regardless, thanks for sharing your favorable review of OA.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20778257 Fri, 11 Jul 2008 22:29:58 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778226 dibbb :

said by jmorlan

said by JPro_777 :

Just change your firewall security level to MEDIUM as was said in the subj post, download and install the fix, restart and change the level back to high. What's the problem?

Good point actually. And I have the perfect case where this just happened.

We went to dinner tonight with some friends, and one of them asks me how much a network card is. I tell him it's about $30 or whatever. I ask him why he needs a NIC, and he says that his quit working a few days ago...

Now my friend is no idiot, he's just not a tech geek who knew or heard about this flaw.

If he hadn't asked me about this, chances are he would have bought a new NIC, still had the problem, maybe taken it to the local Geek Squad or whatever.

So yeah, good point.]]> http://www.dslreports.com/forum/remark,20778226 Fri, 11 Jul 2008 22:22:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20778041 BarneyBadAss : interesting...

I just had to remove KB95178 from my Dad's system..

He's using ESET's ESS which is a suite of firewall & NOD 32..

So this might affect more than just ZA
--
---Barney]]> http://www.dslreports.com/forum/remark,20778041 Fri, 11 Jul 2008 21:46:40 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777946 Pentangle :

said by FiOS Dan :
You have got to be kidding me! Please, other recent ZAF updaters, say it isn't so. If it is, it might qualify as the lamest thing I have ever seen a developer do, and I will be off to find an alternative FW for my three rigs.

You know, after months of dithering I finally bit the bullet and got rid of ZA. Followed the very specific uninstall instructions found at the ZA forums--worked like a charm.
»forum.zonelabs.org/zonelabs/boar···e.id=103

I'm now behind Online Armour (and my router) and am very, very happy with OA V2.1.0.131.Free

It's an impressive application. Take a look.
»www.tallemu.com/

Edit: Added URL

--
Life is like stepping onto a boat which is about to sail out to sea and sink. - Shunryu Suzuki-roshi
]]> http://www.dslreports.com/forum/remark,20777946 Fri, 11 Jul 2008 21:31:45 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777905 anon : I haven´t been able to resolve this issue...

I unistalled the MSupdate, I reinstalled zone alarm, but still the same problem.

I have Network Magic with a wireless router, and it seems the internet connection is ok, but I cannot browse the internet, and worse I cannot even update the zone alarm antivirus-spyware or check for a new version.

I can only browse the internet if I type the ip address in the browser, but nothing else.

I tried uninstalling firefox and microsoft explorer and installing them again without results.

Can anyone help?]]> http://www.dslreports.com/forum/remark,20777905 Fri, 11 Jul 2008 21:21:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777553 Oregonian : Sorry if this has been posted already but didn't see it in the most recent pages...

********************************************************************
Title: Microsoft Security Bulletin Major Revisions
Issued: July 10, 2008
********************************************************************

Summary
=======
The following bulletins have undergone a major revision increment.
Please see the appropriate bulletin for more details.

* MS08-037 - Important

Bulletin Information:
=====================

* MS08-037 - Important

- »www.microsoft.com/technet/securi···037.mspx
- Reason for Revision: V2.0 (July 10, 2008): Bulletin revised to
inform users of ZoneAlarm and Check Point Endpoint Security
of an Internet connectivity issue detailed in the section,
Frequently Asked Questions (FAQ) Related to this Security
Update. The revision did not change the security update files
in this bulletin, but users of ZoneAlarm and Check Point
Endpoint Security should read the FAQ entries for guidance.
- Originally posted: July 8, 2008
- Updated: July 10, 2008
- Bulletin Severity Rating: Important
- Version: 2.0
]]> http://www.dslreports.com/forum/remark,20777553 Fri, 11 Jul 2008 20:09:17 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777307 FiOS Dan : Are you running the free version and, if so, can you put your Internet setting on "High"?
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20777307 Fri, 11 Jul 2008 19:14:39 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777280 anon : Just happened to me today. Called my RR service rep and within about five minutes she said "do you have Zone Alarm?" She said to shut it down and see if I could connect, bingo. When I got back on, found this thread, downloaded ZA update and all is netly once again, so at least Road Runner customers should get some help if they call support.]]> http://www.dslreports.com/forum/remark,20777280 Fri, 11 Jul 2008 19:08:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777237 Nanoprobe : I had another problem with this update. I started another thread about it here a few days ago. Without going into a long story I know this update was the issue even though I don't have ZA installed. Evidently there is something else on this box that doesn't play nice with KB951748
--
Two things are infinite: the universe and human stupidity; and I'm not sure about the universe. Albert Einstein]]> http://www.dslreports.com/forum/remark,20777237 Fri, 11 Jul 2008 18:58:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777178 anon : I continued playing with this and wanted to update folks based on this. I downloaded revo uninstaller to help me remove ZA. As I was playing with ZA, I noticed that I now had high security set in ZA! What?!! Where before it would not let me change the setting from medium to high (it displayed a message saying this was only available in ZA Pro) now it was automatically set to High! I looked at the version info to be sure ZA did not somehow give me a PRO version. Still shows free version, but now I can set it to HIGH security. I don't know what changed, except perhaps the "registration" took place between these two settings. I agreed to register this free version, and all I can think of is sometime after I installed/rebooted/ran it, the registration completed and ZA now allows me to set the security to high. This is really odd behavior. Right now i am running ver. 7.0.483.00 and it is now letting me run stealth mode (I think!). I am going to do some tests to see that stealth mode is actually enabled. Will post an update if I find that is not the case. Sorry if I caused a ruckus, but I have never seen any FW do something like this. Has anyone else see this particular issue?

bobj.]]> http://www.dslreports.com/forum/remark,20777178 Fri, 11 Jul 2008 18:44:23 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777126 altermatt :

said by jaykaykay

:

If so, I bet that after talking with MS and being told to get lost, that's all they could think of to do to "fix" the connection problem in the short run.

Nope, because the ZAPro update still has the high security setting just as it always did. So IF it is true that the ZAF update doesn't, that's a totally stupid move on Zone Labs'/Checkpoint's part. Can anyone who has ZAF in the new version verify that?
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20777126 Fri, 11 Jul 2008 18:35:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777096 jaykaykay : Can anyone prove this is what they did? If so, I bet that after talking with MS and being told to get lost, that's all they could think of to do to "fix" the connection problem in the short run. If true, I am totally annoyed, having used ZA in some form since it was version 2.0 something. This would be one, back assed so called fix and totally unethical, IMHO. ]]> http://www.dslreports.com/forum/remark,20777096 Fri, 11 Jul 2008 18:26:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777031 Cudni :

said by FiOS Dan

:

If it is, it might qualify as the lamest thing I have ever seen a developer do

Agreed, and it might be true. In which case explaining the lame workarounds offered :(
»download.zonealarm.com/bin/free/···sue.html

edit: better :)
»forum.zonelabs.org/zonelabs/boar···id=53132
"...
ZA 7.0.483.000 has been modified to work ok with the New Microsoft Update..with ZA firewall Internet Zone Security set to HIGH.."

--
"Mercifully, he hit him with the soft end of the pistol."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2008]]> http://www.dslreports.com/forum/remark,20777031 Fri, 11 Jul 2008 18:11:34 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20777003 FiOS Dan :

said by bobjtx :

Guess what? Their fix removes high security (makes this a ZA Pro option only) and sets your internet zone security to medium.

You have got to be kidding me! Please, other recent ZAF updaters, say it isn't so. If it is, it might qualify as the lamest thing I have ever seen a developer do, and I will be off to find an alternative FW for my three rigs. :mad:
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20777003 Fri, 11 Jul 2008 18:06:12 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20776981 anon : I am running ZAF (ZA Free version) 6.5.737 and lost internet access after installing the Microsoft patch. I set the security to medium and ZAF allowed internet connection. After reading these forums, I downloaded the fix from ZA for the free version. Guess what? Their fix removes high security (makes this a ZA Pro option only) and sets your internet zone security to medium. What a joke. Might as well have stayed with the free version and set the security to medium! Now I am trying to uninstall the new ZA version, so I can reload my older version and uninstall the MS update. What a crappy way to handle this problem by a vendor. There was no mention of losing the ability to run in stealth mode with the new version. In fact their advertisements next to the free version indicate you can run in stealth mode. Just wanted to update others who were thinking of upgrading to a "fixed" version of ZA to address this issue. Don't do it!]]> http://www.dslreports.com/forum/remark,20776981 Fri, 11 Jul 2008 17:59:39 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20776862 anon : First, I doubt that "grandma, who has no clue" will have Zone Alarm installed on her machine, will tune it and will always answer its questions like "Allow/Deny" ;)

Second, I doubt that users without internet connection will install ZA, because it's main aim is firewall.

Third, user without internet connection will NOT be able to get windows update(at least so soon).

Fourth, people who has no internet connection, will have NO problems with their internet connection because of this MS update :)

And finally fifth, I doubt that there still are people who have no internet connection(even with no diap-up) in the world.

BUT if to be serious and simply to answer your question, user, who has no internet connection, who has ZA installed and somehow installed this MS update, can use any of internet cafes to read this forum, find my link with a fix, save it to flash and install it at home later.

I hope I've answered to your question ;)]]> http://www.dslreports.com/forum/remark,20776862 Fri, 11 Jul 2008 17:27:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20776613 jmorlan :

said by JPro_777 :

Just change your firewall security level to MEDIUM as was said in the subj post, download and install the fix, restart and change the level back to high. What's the problem?

It was intended to be a joke. I forgot the smiley.

But seriously, for users afflicted with no internet access, how are they supposed to get online to find out what the fix or workaround is?

Easy to say, set your firewall to medium, but not so easy for grandma who has no clue why her internet is down and will probably have to pay the Geek Squad to fix her computer.
--
Weather forecast for tonight: dark. Continued dark overnight, with widely scattered light by morning. (George Carlin)]]> http://www.dslreports.com/forum/remark,20776613 Fri, 11 Jul 2008 16:32:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20776578 anon : Just change your firewall security level to MEDIUM as was said in the subj post, download and install the fix, restart and change the level back to high. What's the problem?]]> http://www.dslreports.com/forum/remark,20776578 Fri, 11 Jul 2008 16:26:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20776010 dibbb :

said by rdhw

said by jmorlan

said by JPro_777 :

Here is the official link to the fix: »download.zonealarm.com/bin/free/···sue.html

If you have no internet access, how are you supposed to download this fix?

By setting the ZoneAlarm Internet slider to "Medium"

Or just shutdown ZA for the 5 minutes it takes you to downlaod and install it. You'll be fine especially if you're behind a hardware router.

Or do you have a friend with the Internet? Use another computer to get it.

No biggie.]]> http://www.dslreports.com/forum/remark,20776010 Fri, 11 Jul 2008 14:37:32 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20775513 BobJam :

said by Libra

:

I looked into TI once . . . and read about too many problems.

For a user-to-user forum on TI, go to »www.wilderssecurity.com/forumdis···ne=&f=65. While you may see problems discussed there (and that's what forums are for), you may also see some solutions that may make you take a second look at TI. I am not a shill for TI, and indeed I had my own problems with TI (and that forum solved some of them for me).
--
BJ]]> http://www.dslreports.com/forum/remark,20775513 Fri, 11 Jul 2008 13:10:28 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20775447 BobJam :

said by pbarrow

:

I probably would have uninstalled ZA free if it was easy to uninstall - but everything I've read says you can't just "uninstall" Zone Alarm - you have to go though this manual rig-a-maroll to delete stuff that the "uninstall" doesn't remove (like some files and registry entries).

You can uninstall ZA COMPLETELY by using Revoinstaller. It's Free and can be downloaded at »www.revouninstaller.com/revo_uni···oad.html

This software removes remnants of the program, like the "files and registry entries" you referred to, in addition to what the built in uninstaller of ZA removes.

I have successfully used it to remove ZA.
--
BJ]]> http://www.dslreports.com/forum/remark,20775447 Fri, 11 Jul 2008 12:57:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20775204 rdhw :

said by bcool

:

I can't help wondering why three machines running WINXP SP2/SP3 & ZA Free 6.1.744.001 received security patch KB951748 and did not have one single problem whatsoever with connectivity.

Because they are not ZoneAlarm 7.x]]> http://www.dslreports.com/forum/remark,20775204 Fri, 11 Jul 2008 12:14:55 EDT Re: MS update KB951748 and ZoneAlarm --- and TrendMicro http://www.dslreports.com/forum/remark,20775202 bcastner : I agree with you that there appears to be a similar issue with some Trend Micro firewall products. (Notably, some versions of PC-Cillan).

If you hear anything from Trend Micro, please stop back and share it with all.

Best regards,
Bill Castner
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20775202 Fri, 11 Jul 2008 12:14:44 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20775197 rdhw :

said by jmorlan

said by JPro_777 :

Here is the official link to the fix: »download.zonealarm.com/bin/free/···sue.html

If you have no internet access, how are you supposed to download this fix?

By setting the ZoneAlarm Internet slider to "Medium"]]> http://www.dslreports.com/forum/remark,20775197 Fri, 11 Jul 2008 12:13:32 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20775183 HA Nut :

said by bcool

:

Wait a minute! :mad:
-
This isn't a priority just now, I know. But I can't help wondering why three machines running WINXP SP2/SP3 & ZA Free 6.1.744.001 received security patch KB951748 and did not have one single problem whatsoever with connectivity. All machines (2 in one room, 1 across town) are on telco DSL via Westell 327W modem. I'm scratching my head wondering if this is completely a ZoneAlarm issue?

From posts I've seen, most(if not all) users of older versions of ZA came through this Windows Update "issue" just fine. I know I did... As to exactly why, I don't know. Apparently ZA changed the way they deal with DNS in the more recent builds.]]> http://www.dslreports.com/forum/remark,20775183 Fri, 11 Jul 2008 12:10:19 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20775114 BobJam : Wringer,

I agree with the other posters that have said you are probably checking the hotel's IP on Shields Up.

There's an easy way to find out. Since Shields Up gives the IP that it is checking, you can certainly see if it's different from your IP at home. If you don't know what your IP is at home, you can get it at whatsmyip.org.

To see if ZA is working at the hotel on your laptop, you might try blocking a site with ZA that you know the hotel does not block (you would have to ask them). If the site comes through, then you would know that ZA is not working. I'm not sure if this is what you're asking though.

You might also ask Steve Gibson about this.
--
BJ]]> http://www.dslreports.com/forum/remark,20775114 Fri, 11 Jul 2008 11:58:24 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20774995 jmorlan :

said by JPro_777 :

Here is the official link to the fix: »download.zonealarm.com/bin/free/···sue.html

If you have no internet access, how are you supposed to download this fix?
--
Weather forecast for tonight: dark. Continued dark overnight, with widely scattered light by morning. (George Carlin)]]> http://www.dslreports.com/forum/remark,20774995 Fri, 11 Jul 2008 11:43:24 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20774524 anon : Here is the official link to the fix: »download.zonealarm.com/bin/free/···sue.html]]> http://www.dslreports.com/forum/remark,20774524 Fri, 11 Jul 2008 10:31:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20774364 bcool : Wait a minute! :mad:
-
This isn't a priority just now, I know. But I can't help wondering why three machines running WINXP SP2/SP3 & ZA Free 6.1.744.001 received security patch KB951748 and did not have one single problem whatsoever with connectivity. All machines (2 in one room, 1 across town) are on telco DSL via Westell 327W modem. I'm scratching my head wondering if this is completely a ZoneAlarm issue?
--
"in flagrante delicto"]]> http://www.dslreports.com/forum/remark,20774364 Fri, 11 Jul 2008 10:05:20 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20774231 anon : ZoneAlarm released a fix which solves the problem, described in the subject post. Please use Update from the menu of your ZoneAlarm soft. I've just updated. The new version is 70.483.000]]> http://www.dslreports.com/forum/remark,20774231 Fri, 11 Jul 2008 09:39:41 EDT Re: Also got affected! http://www.dslreports.com/forum/remark,20774019 anon : What version of Zone Alarm did the update get you to?
This is what we are at
ZoneAlarm version:7.0.470.000
TrueVector version:7.0.470.000
Driver version:7.0.470.000

We spent 3 hours yesterday removing the update from all machines and then set the update to "declinded" but today our WSUS pushed the MS update out again!

It would be great if we could just update Zone Alarm and be done with this problem.]]> http://www.dslreports.com/forum/remark,20774019 Fri, 11 Jul 2008 08:50:28 EDT Also got affected! http://www.dslreports.com/forum/remark,20773738 anon : I was updating Olympus Studio software until the MS auto-update indicated that a security update is up, for which I also installed... turned off my PC (XP Pro SP2) and hit the bed, LOL!

The day after, I was surprised to see that Firefox is not connecting to the internet! Tried IE, to no avail as well. Argh! I restarted my DSL modem & Linksys router several times, it didn't work! My ISP could be the culprit! So I waited a few hours, but no connection still. However, when the lazy me grabbed my laptop bag and tried connecting using my MacBookPro, HEY, IT WORKED! My connection is not dead! Woohoo!

Then last night, I retried connecting using my PC again, still cannot connect. I surmised that it could be the installation of the Olympus Studio update that affected the connection (I totally forgot about the MS update since it just ran on the background). Then, something hit my thoughts... could it be Zone Alarm's firewall? I tried several settings and lowering the settings to medium protection did the trick! I had to start Windows firewall for added protection.

Then, just a few minutes ago, ZA's auto-update popped and indicated about the recent MS update's problem. SO THAT'S THE CULPRIT! Installed the latest ZA update, maximized my security setting and internet connection is now stable.

And only now did I search about the problem that occurred and found this forum. I wrote just to be able to share this experience. I hope this is ok with everyone. Thanks! :D]]> http://www.dslreports.com/forum/remark,20773738 Fri, 11 Jul 2008 06:01:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20773724 anon : Interestingly, that story mentions reports of some users having problems with the update, M$ say they have no reports of problems. This later story »news.bbc.co.uk/1/hi/technology/7499260.stm tells the story we all know, but M$ still deny having any reported problems!

said by Paddy :

This flaw was found, I would think more than 6 months ago.
»news.bbc.co.uk/1/hi/technology/7496735.stm

quote:
Internet giants such as Microsoft are now distributing the security patch.
Security expert Dan Kaminsky said that the case was unprecedented, but added: "People should be concerned but they should not be panicking."
"We have bought you as much time as possible to test and apply the patch," he said. "Something of this scale has not happened before."
Mr Kaminsky discovered the error in the workings of the Domain Name System (DNS) about six months ago.
DNS is used to convert web addresses written in words - such as www.bbc.com - into the numerical sequences used by computers to route internet traffic around the world.
The flaw revolves around the way that the servers that translate words into numbers handle the requests they get.

Looks like ZA fell behind in implementing there software Patch..

]]> http://www.dslreports.com/forum/remark,20773724 Fri, 11 Jul 2008 05:49:45 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20773710 anon :

said by Wringer :

I can't remember the last time I used Shields Up with this computer while 'on the road' so perhaps my results are suspect.

-----------
I checked the ZA logs and found no reports of incoming 'stuff' from the Shields Up range of IP addresses.

So you are saying that Shields Up is reporting the Hotel's system results and not those of my laptop? I wonder how I can check my laptop if this is the case.

You'd need to be connecting without any router or firewall between you and the internet. Modem and dial-up perhaps? Or maybe if your ISP provided a plain ADSL modem, not a router you could connect using this directly connected to the laptop and phone line. If Sheilds Up reports that it's testing a different IP address to the one your laptops networking software shows it to be using, then you most likely are testing the hotel network.]]> http://www.dslreports.com/forum/remark,20773710 Fri, 11 Jul 2008 05:32:34 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20773704 anon : Grrrrrr. What about all the poor souls who can't connect and don't have somewhere else to get online to find out what's going on.

Not sure what to do, so will start reading.....

I'd guess there will be something in the printed news about this pretty soon, all ISP's tech support lines should be clued up by now as well.]]> http://www.dslreports.com/forum/remark,20773704 Fri, 11 Jul 2008 05:22:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20773266 Libra : Hi HA Nut,
That is good advice but, unfortunately, I don't have an imaging program - I looked into TI once, but I have a Dell with AHCI and read about too many problems.

Hi Jadinolf,
How complicated is this new ZA? Are there any screenshots (tutorial) for it? I downloaded it, but would rather stay with what I have. I read at the ZA forum that if you install the MS update and then uninstall ZA and reinstall it, it might work.

Thank you both for your replies.

Sincerely, Libra]]> http://www.dslreports.com/forum/remark,20773266 Fri, 11 Jul 2008 00:24:08 EDT Re: MS update KB951748 and ZoneAlarm ( and TrendMicro?) http://www.dslreports.com/forum/remark,20772976 anon : My firewall and security suite are TrendMicro, not ZA. But after receiving MS update KB951748 on July 8, I lost my Outlook 2003 full emailing capability. Happily my internet connection is not affected. Disabling my firewall sometimes -not always- allows me to send or receive, but not both. I notified TrendMicro, and I thank you all for the feedback and useful tips. I've modifed my Automatic Updates and will now remove KB951748 until there's a better fix :(]]> http://www.dslreports.com/forum/remark,20772976 Thu, 10 Jul 2008 23:14:21 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20772902 Bsod : Upgraded to ZAF 7.0.483.000. With KB951748 installed I now have full internet access at High security. Life is good.
--
I approved this message.]]> http://www.dslreports.com/forum/remark,20772902 Thu, 10 Jul 2008 22:59:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20772878 anon : I used System Restore and restored my computer to the previous day. Rebooted and all is well.]]> http://www.dslreports.com/forum/remark,20772878 Thu, 10 Jul 2008 22:52:33 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20772813 TheWiseGuy :

said by Wringer :

I checked the ZA logs and found no reports of incoming 'stuff' from the Shields Up range of IP addresses.

So you are saying that Shields Up is reporting the Hotel's system results and not those of my laptop? I wonder how I can check my laptop if this is the case.

Very likely it tested the security of the Hotel's device, which has the IP it reported testing, and not your system, just as it tests your router at home.

If the Hotel is assigning you a private IP address I do not know of a way to test your system, unless you have access to a second system on the same sub-net.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20772813 Thu, 10 Jul 2008 22:38:43 EDT Re: MS update KB951748 and ZoneAlarm --- and TrendMicro http://www.dslreports.com/forum/remark,20772753 anon : After receiving the MS update KB951748 on July 8, I lost my emailing send/receive capability in Outlook 2003. My firewall and security suite is TrendMicro 2008, not ZA. When disabling my firewall, I was once able to send and once to receive, but not both at the same time. I've notified TrendMicro, and I thank you all for the feedback and useful tips. I've found similar complaints about this July 8 Update on other forums too. I've switched off Automatic Updates and will now remove KB951748 until there's a better fix :(]]> http://www.dslreports.com/forum/remark,20772753 Thu, 10 Jul 2008 22:26:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20772608 FiOS Dan :

said by Paddy :

Looks like ZA fell behind in implementing there software Patch..

My guess is they can not issue their updated versions until they know what is contained in the patch. Hence my prior post proposing a 24-hours lead time in which the OS companies show the patch to the software developers before it is made available to the general public.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20772608 Thu, 10 Jul 2008 21:54:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20772294 anon : This flaw was found, I would think more than 6 months ago.
»news.bbc.co.uk/1/hi/technology/7496735.stm

quote:
Internet giants such as Microsoft are now distributing the security patch.
Security expert Dan Kaminsky said that the case was unprecedented, but added: "People should be concerned but they should not be panicking."
"We have bought you as much time as possible to test and apply the patch," he said. "Something of this scale has not happened before."
Mr Kaminsky discovered the error in the workings of the Domain Name System (DNS) about six months ago.
DNS is used to convert web addresses written in words - such as www.bbc.com - into the numerical sequences used by computers to route internet traffic around the world.
The flaw revolves around the way that the servers that translate words into numbers handle the requests they get.

Looks like ZA fell behind in implementing there software Patch..]]> http://www.dslreports.com/forum/remark,20772294 Thu, 10 Jul 2008 20:48:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771960 anon : Finally! My XP machine is back to talking to the 'net. Perhaps I should have recorded every step on the journey to making it work but there were so many reboots, installs and software removals that I couldn't keep track. I can't say with certainty what combination of steps achieved the goal.
What I WILL say is that, instead of souring people on Zone Alarm, Microsoft's "security" patch and the rapid response from Check Point, namely a new release, has cemented my faith in Zone Alarm. I'm certainly not going to rely on the Microsoft firewall when Redmond releases patches which break (intentionally?) software from third-party providers.
I was without connectivity for approximately 24 hours. I consider myself fortunate when I contemplate how many thousands of hours, worldwide, were wasted on this debacle!]]> http://www.dslreports.com/forum/remark,20771960 Thu, 10 Jul 2008 19:37:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771928 altermatt : I know some issues are getting lost in the multitude of posts here, but just a few loose ends that might be helpful to some:

1. We've heard from TallEmu that Online Armor is unaffected by the update. I may be installing it as an alternative, though I'm a bit reluctant to go from a Pro version of ZA to a free version of OA. So to those who'd been thinking of trying OA, we've been assured it's safe to try as far as the update goes.
2. Those of us who have an expired license to ZAPro cannot update to the latest, fixed version (and some of us were a bit leery of doing so anyway, hearing some tales about 7x versions and having 6.5.757 working so well). So ZAPro is no longer an option if you can't upgrade to the newest.
3. I still haven't seen responses that definitively answer if those using Open DNS and with a read-only locked hosts file are affected by the vulnerability and therefore still need the patch.
4. In answer to those saying that this patch isn't needed because the vulnerability hasn't been exploited before, that's a tad silly as it's possible that it was not recognized by the bad guys before, just like many other vulnerabilities which are only discovered when there's an exploit found.
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20771928 Thu, 10 Jul 2008 19:31:27 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771878 Sc0tt :

said by kelkay

:

Does anyone know of a place you can go to, to test your firewall, and see if it is really working correctly? Like a leak test site or something? (a safe site please...lol)

»www.grc.com

click on shields up.]]> http://www.dslreports.com/forum/remark,20771878 Thu, 10 Jul 2008 19:22:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771675 anon : Install the "New" updates from ZA...They fix all connect probs ;-)

»download.zonealarm.com/bin/free/···sue.html]]> http://www.dslreports.com/forum/remark,20771675 Thu, 10 Jul 2008 18:45:17 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771562 kelkay : Does anyone know of a place you can go to, to test your firewall, and see if it is really working correctly? Like a leak test site or something? (a safe site please...lol)]]> http://www.dslreports.com/forum/remark,20771562 Thu, 10 Jul 2008 18:18:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771556 jaykaykay : Well, I have updated to SASS 7.0.483.000 and still have the little shield sitting down there to remind me that I have yet to do anything about KB951748. I am now such a Doubting Thomas, I am going to wait a bit before allowing myself to do anything. Not long of course, as I believe that this one patch is a necessary one for sure.

Thank you Check Point for your remaining on top of this and getting us all the answer (I hope) and do wish that there was some way to work these things out with MS before this kind of thing happens again.
--
JKK:-)

Age is a very high price to pay for my maturity. If I can't stay young, I can at least stay immature!

»www.pbase.com/jaykaykay

]]> http://www.dslreports.com/forum/remark,20771556 Thu, 10 Jul 2008 18:16:51 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771511 pbarrow : Ask yourself this. How long have you ben using your PC as it is? Have you had any problems before this (from hackers and the redirecting DNS this patch is supposed to fix)?
If the answer is no then youi probably don't need the patch.

I've been using this PC for 8 years, 1st with XA free (which I stopped updating at version 4.5) and then with a router back around 2002 or so.
I've not had any problems before the MS patch.
I installed the patch and haven't had any problem either.

Sometimes I worry a little about the MS patches that come out and I'm almost tempted to stop installing them.
Not had any problems so far but I kinda figure it's just a matter of time before MS breaks something. LOL

Anyway a router will give you most of the protection you need via NAT as long as you don't do something dumb like put it in the DMZ.

I probably would have uninstalled ZA free if it was easy to uninstall - but everything I've read says you can't just "uninstall" Zone Alarm - you have to go though this manual rig-a-maroll to delete stuff that the "uninstall" doesn't remove (like some files and registry entries).

But I have also heard that a S/W firewall can still possibly be helpful in certain cases even if you do have a router - depending on the fratures of the firewall.]]> http://www.dslreports.com/forum/remark,20771511 Thu, 10 Jul 2008 18:05:02 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771312 HA Nut :

said by Libra

:

I haven't updated anything yet.

Does anyone know if ZA free version 4.5.538.001 is affected by KB951748?

I've read 14 pages of this thread so far, and although most say they can remove the update or put ZA slider to medium, some still aren't able to access the internet. Based on that I'm reluctant to install this update (even though it seems important). I don't want a newer version of ZA either.

I did check both my computers (XPsp2 and 98se) with the DNS checker and that says the dns is safe.

Thanks for any advice.

Sincerely, Libra

Do you have an imaging program like True Image? If so, make an image and then go for it. It's what I did with mine (I use ShadowProtect instead of TI though.)]]> http://www.dslreports.com/forum/remark,20771312 Thu, 10 Jul 2008 17:20:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771306 Pentangle :

said by Xed :

I have the same problem. My Linksys router doesn't work, despite removal of KB951748, setting the ZA slider to medium, and rebooting. I'm absolutely, positively turning off automatic updates this time. Grrrr...

I got lucky--hit the reset button on the router, logged on to 192.168.1.1 and reset to factory defaults and all is well now. If you try this, don't forget that your password will also be reset to the Linksys default and you'll need to reset it. Hope this helps.
--
Life is like stepping onto a boat which is about to sail out to sea and sink. - Shunryu Suzuki-roshi
]]> http://www.dslreports.com/forum/remark,20771306 Thu, 10 Jul 2008 17:20:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771269 jadinolf :

said by Libra

Hard to believe. I installed 7.0.483.000 on my 4 XP computers and can get on with no difficulty.
--
This post printed on 100% recycled bytes
edit: Oh and give this version a try.]]> http://www.dslreports.com/forum/remark,20771269 Thu, 10 Jul 2008 17:12:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771173 Libra : I haven't updated anything yet.

Does anyone know if ZA free version 4.5.538.001 is affected by KB951748?

I've read 14 pages of this thread so far, and although most say they can remove the update or put ZA slider to medium, some still aren't able to access the internet. Based on that I'm reluctant to install this update (even though it seems important). I don't want a newer version of ZA either.

I did check both my computers (XPsp2 and 98se) with the DNS checker and that says the dns is safe.

Thanks for any advice.

Sincerely, Libra]]> http://www.dslreports.com/forum/remark,20771173 Thu, 10 Jul 2008 16:56:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20771157 anon : Don't have Zone Alarm and it happened to me. Removed the culprit MS update and I still could not connect. Finally got things to work by removing the linksys router and plugging the modem directly into the computor.

Also had to reset the IP designators to from "manual" "automatic", if that helps. Apparently my router set-up had set them to the router IP, which my computer didn't like any more. So this problem affects routers too, or at least how some computors address them. ]]> http://www.dslreports.com/forum/remark,20771157 Thu, 10 Jul 2008 16:53:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770993 anon : I have the same problem. My Linksys router doesn't work, despite removal of KB951748, setting the ZA slider to medium, and rebooting. I'm absolutely, positively turning off automatic updates this time. Grrrr...]]> http://www.dslreports.com/forum/remark,20770993 Thu, 10 Jul 2008 16:21:40 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770938 anon : I can't remember the last time I used Shields Up with this computer while 'on the road' so perhaps my results are suspect.

-----------
I checked the ZA logs and found no reports of incoming 'stuff' from the Shields Up range of IP addresses.

So you are saying that Shields Up is reporting the Hotel's system results and not those of my laptop? I wonder how I can check my laptop if this is the case.]]> http://www.dslreports.com/forum/remark,20770938 Thu, 10 Jul 2008 16:12:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770923 gugarci :

said by HA Nut

:

Old versions appear to be ok. I know my 6.1.x came through fine.

ChrisB56: If you are using ZoneAlarm version 7.x, ZoneAlarm has released updates for all of their products. You need to update your particular program to the latest version before allowing KB951748 to re-install. (You can temporarily turn off Windows Updates until you have ZoneAlarm fixed.)

I'm going to try it over the weekend. I have an old version of ZA also. ]]> http://www.dslreports.com/forum/remark,20770923 Thu, 10 Jul 2008 16:10:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770874 anon : Kerio firewall engine version 2.1.5

Tempo]]> http://www.dslreports.com/forum/remark,20770874 Thu, 10 Jul 2008 16:00:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770721 TheWiseGuy : Check in ipconfig and see if you have a public or private IP, since you may be testing the hotels public IP. Check the ZA logs and see if you received any packets from shields up, when you were doing the test.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20770721 Thu, 10 Jul 2008 15:28:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770696 FiOS Dan : Your post is intriguing Wringer because I can not recall if I have ever run the "Shields Up" test except from behind my NAT router. Were your laptop ports all stealthed when you were on the road and before this update?
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20770696 Thu, 10 Jul 2008 15:23:15 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770656 anon : :huh:
I have ZA ISS installed and after all the problems I read about here I downloaded the latest version 7.0.483.000 -

I can now access the Internet with the Firewall set to HIGH on the Internet Zone.

However, I get poor results at the 'Shields Up!' site at Gibson Research:
4 OPEN Ports
1051 CLOSED Ports
1 (ONE!) STEALTH Port

I used to get all STEALTH ports.

Not great as I am connecting through hotel facilities with this laptop - not able to hide behind my router/hardware firewall like at home.

I hope there is another update coming as I rely on this PAID product for anti-virus, anti-spyware, firewall etc. etc.]]> http://www.dslreports.com/forum/remark,20770656 Thu, 10 Jul 2008 15:16:14 EDT Win2K SP2/KB951748/ ZAF 4.5.594: Any Other Ludites Tried Yet http://www.dslreports.com/forum/remark,20770642 Bobby_Peru : Any Other Ludites tried this on Win2000 with ZAF 4.5.594?]]> http://www.dslreports.com/forum/remark,20770642 Thu, 10 Jul 2008 15:13:34 EDT KB951748 this is not a Zone Alarm problem as far as I am concern http://www.dslreports.com/forum/remark,20770622 anon : I can attest that I removed Zone Alarm Free on a machine and that I still don't have internet access on that machine, when I remove KB951748 then I get internet access. On that machine I have tried everything... and the only thing that works is removing KB951748 ... this is not a Zone Alarm problem as far as I am concerned, since on other machines I have Zone Alarm Pro and KB951748 installed and I have Internet access.]]> http://www.dslreports.com/forum/remark,20770622 Thu, 10 Jul 2008 15:10:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770434 bcool :

said by klambert

quote:
What's the word on older ZA versions? Do they conflict with this MS patch as well? I know folks still running ZA 5.5.094, since it has worked mostly fine thus far. Will they lose their connectivity if they update the KB951748? Should I warn them about it? Anyone know?

I have been using that version myself and lost connectivity on my computer after the MS update. When I get home, I'll fix it now that I know the solution.

That's strange! I'm using 6.1.744.001 and did not encounter any problems at all with the update. Incidentally I'm on WINXP SP3. :hmm:
--
"in flagrante delicto"]]> http://www.dslreports.com/forum/remark,20770434 Thu, 10 Jul 2008 14:37:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770154 anon : :)Check out the zone alarm site, they have a fix now, download your usual (newer version) of zone alarm and the internet works again with zone alarm on high.]]> http://www.dslreports.com/forum/remark,20770154 Thu, 10 Jul 2008 13:47:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770036 anon : I uninstalled KB951748 yesterday. I upgraded my ZoneAlarm to most recent version. Everything's good.

So, I've been trying to figure out how to reinstall KB951748 with no luck.

Just a moment ago I found that it is, after all, installed. Found it in control panel/add or remove programs.

How did that happen?]]> http://www.dslreports.com/forum/remark,20770036 Thu, 10 Jul 2008 13:24:42 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770029 pbarrow : I run Windows 2000 and an old version of ZA free - 4.5 and the update didn't affect me.
I'm not sure I woujld blame it on MS or not.
I stopped updateing ZA years ago because I kept reading how people had problems witht he new version and had to go back to a prior version - I think I had to do that and that's when I stopped updating and turned off the new update notification.
Since I'm using a router now - that plus the old ZA version is fine for me.]]> http://www.dslreports.com/forum/remark,20770029 Thu, 10 Jul 2008 13:23:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20770005 FiOS Dan :

said by BobJam

:

Do you know of any software producers that do that??

I guess it would have to be coordinated by the Operating System providers but I am not aware of any that presently do it.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20770005 Thu, 10 Jul 2008 13:20:18 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769959 BobJam :

said by FiOS Dan

:

you would think that there could be some sort of "patch preview" service to which developers could subscribe to receive at least 24-hours advance notice of the upcoming changes and issue updates to their programs ahead of time

Yes, that's a good idea. Do you know of any software producers that do that??
--
BJ]]> http://www.dslreports.com/forum/remark,20769959 Thu, 10 Jul 2008 13:12:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769918 jadinolf : Excellent idea.]]> http://www.dslreports.com/forum/remark,20769918 Thu, 10 Jul 2008 13:04:28 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769826 FiOS Dan :

said by BobJam

:

Thanks ZA (and no thanks to M$).

You know, on the one hand the kind of quick response that the folks at Check Point made yesterday should go a long way towards holding their current customers and perhaps attracting some new ones. But on the other hand, you would think that there could be some sort of "patch preview" service to which developers could subscribe to receive at least 24-hours advance notice of the upcoming changes and issue updates to their programs ahead of time rather than have all hell break loose like it did yesterday.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20769826 Thu, 10 Jul 2008 12:48:23 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769737 BobJam : OK . . . I downloaded the ZAF fix version . . . 7.0.483.000 today, UNINSTALLED Comodo, and then installed the new ZA, and now everything is back working fine with being on line and also having KB951748 installed.

Comodo worked fine, but as I said in an earlier post, I'm a ZA kinda' guy.

Fortunately for ZA, the time a lot of us users had with other firewalls wasn't enough to make us "defect". Comodo was OK, but I much prefer ZA. Now the sun once again rises in the east and sets in the west. Thanks ZA (and no thanks to M$).]]> http://www.dslreports.com/forum/remark,20769737 Thu, 10 Jul 2008 12:31:46 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769734 FiOS Dan :

said by kljflower

:

What about all the poor souls who can't connect and don't have somewhere else to get online to find out what's going on.

Not sure what to do, so will start reading.....

As far as what to do kljflower you should proceed as follows when you get home:

1) Uninstall hotfix KB951748 via Start>Settings>Control Panel>Add/Remove Programs (be sure to choose the setting to show Windows Updates).

2) Download the new version of your ZA product at »download.zonealarm.com/bin/free/···sue.html.

3) Visit the Windows Update and run the scan there, which will show that you still need KB951748. Download and install it.

HTH

As for the "poor souls" I can only imagine their angst, especially if they do not have an "at work" option like you and I.

:(
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20769734 Thu, 10 Jul 2008 12:31:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769678 MarkAW :

said by Gatorfan46 :

Are you using Vista ? This problem doesn't affect Vista users per ZA.

No 2 Windows XP Pro SP3 and 1 XP Home SP3 systems all with Zone Alarm 5.5 on them.
--
Advertising is legalized lying. - H.G. Wells
Pleasure in the job puts perfection in the work. - Aristotle]]> http://www.dslreports.com/forum/remark,20769678 Thu, 10 Jul 2008 12:23:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769636 kljflower : I haven't had time to read all this yet - last night both my brother's computer and mine (different physical addresses) were experiencing connectivity issues - we both have Roadrunner. First couple of calls to Roadrunner tech support were not helpful and I didn't feel like making more calls - wanted to check here for answers at work. I was suspecting something with the update or AVG antivirus - since it was a fairly new version. Surprised to find it is conflict with Zone Alarm.

We both have the automatic updates so that is how this happened I guess I had developed some confidence that getting the updates automatically was better than me forgetting to update. Grrrrrr. What about all the poor souls who can't connect and don't have somewhere else to get online to find out what's going on.

Not sure what to do, so will start reading.....]]> http://www.dslreports.com/forum/remark,20769636 Thu, 10 Jul 2008 12:14:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769582 coldmoon : MS released a performance update today (or I just finally saw it) for Vista that lists improvements to address the Zonealarm and Webroot compatibility issues:

»support.microsoft.com/kb/952709

quote:
This update improves the stability of Windows Vista SP1-based computers by addressing some crashes that may occur when you try to check e-mail by using a POP3 e-mail client such as Windows Mail or Mozilla Thunderbird. The crashes may occur on a Windows Vista SP1-based computer in the following scenario:
• Incoming POP3 and outgoing SMTP traffic monitoring is enabled.
• Both a third-party antivirus application and an antispyware application are installed, such as the following applications:
• ZoneAlarm Internet Security Suite by Check Point Software Technologies Ltd.
• SpySweeper by Webroot Software, Inc.

]]> http://www.dslreports.com/forum/remark,20769582 Thu, 10 Jul 2008 12:01:27 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769580 HA Nut :

said by klambert

:

I have been using that version myself and lost connectivity on my computer after the MS update. When I get home, I'll fix it now that I know the solution.

Interesting! Yours is the first old version I've read about that plugged up...]]> http://www.dslreports.com/forum/remark,20769580 Thu, 10 Jul 2008 12:01:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769565 anon : Are you using Vista ? This problem doesn't affect Vista users per ZA.]]> http://www.dslreports.com/forum/remark,20769565 Thu, 10 Jul 2008 11:57:39 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769561 anon : I also had the same problem with the MS Update on win2000 and XP sp3. I recently got a new modem (Motorola) for my DSL sevice and it requires you to log into the modem directly where the old one (westell wirespeed) didn't. After spending 2 hours with my dsl provider and getting the modem to work then the router (linksys wrt54gs) wouldn't connect. found out I had to configure the modem to use the router as a bridge to the dsl service. Hope this helps.. ]]> http://www.dslreports.com/forum/remark,20769561 Thu, 10 Jul 2008 11:56:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769550 klambert :

quote:
What's the word on older ZA versions? Do they conflict with this MS patch as well? I know folks still running ZA 5.5.094, since it has worked mostly fine thus far. Will they lose their connectivity if they update the KB951748? Should I warn them about it? Anyone know?

I have been using that version myself and lost connectivity on my computer after the MS update. When I get home, I'll fix it now that I know the solution.
--
Don't waste those unused cycles! Check out our Seti, Folding, Genome, UD and RC5 Teams]]> http://www.dslreports.com/forum/remark,20769550 Thu, 10 Jul 2008 11:53:10 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769524 HA Nut : Old versions appear to be ok. I know my 6.1.x came through fine.

ChrisB56: If you are using ZoneAlarm version 7.x, ZoneAlarm has released updates for all of their products. You need to update your particular program to the latest version before allowing KB951748 to re-install. (You can temporarily turn off Windows Updates until you have ZoneAlarm fixed.)]]> http://www.dslreports.com/forum/remark,20769524 Thu, 10 Jul 2008 11:45:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769495 anon : The same thing happened to me yesterday and today. I did not know what went on ,but I am relived that I am not alone that has this problem.
I am sure this is not what I am so post to do but I am not Computer smart and this was the only way I could get my PC to work.
I restored my PC to an earlier date and that let me go back on line.
Could I get some help in how to go from here ? How do stop from updating this KB951748 each morning?
Thanks for any help you can give me.]]> http://www.dslreports.com/forum/remark,20769495 Thu, 10 Jul 2008 11:38:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769409 anon : What's the word on older ZA versions? Do they conflict with this MS patch as well? I know folks still running ZA 5.5.094, since it has worked mostly fine thus far. Will they lose their connectivity if they update the KB951748? Should I warn them about it? Anyone know?]]> http://www.dslreports.com/forum/remark,20769409 Thu, 10 Jul 2008 11:22:24 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769317 Sindows 7 : It's XP that has this "no internet" problem?

said by oldsod :
I did install the ZA Pro 5.5 and then immediately installed the MS updates.
I immediately found there was no longer any internet connections as the needed outgoing dns connections are blocked.
I immediately uninstalled the ZA Pro 5.5, after the needed uninstall reboot I then manually removed the files found inside of these folders:

WINDOWS\ Internet Logs folder
Program Files\Zone Labs folder
WINDOWS\system32\ Zonelabs folder
any files in the Windows\Temp folder
and any files found in the Temp folders found in the Document and Settings
cleaned the Recycle Bin
and then rebooted.
I then installed the ZA Pro 5.5 and found instant success - the internet works just fine.
So apparently the older versions of the ZA will work with the MS updates if it is uninstalled and then reinstalled.

This might be true with 4.5 also.

»forums.zonelabs.com/zonelabs/boa···id=50932]]> http://www.dslreports.com/forum/remark,20769317 Thu, 10 Jul 2008 11:00:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20769024 anon : I think I did a bad thing. I "now" understand how to uninstall the microsoft update, but only after finding and deleting the file in my windows folder using windows explorer. When I go to uninstall the update within the control panel, it says that is has already been removed which makes sense since I manually deleted it. Should I, once gaining internet access again, just go to the ZA site mentioned above, and update my product?]]> http://www.dslreports.com/forum/remark,20769024 Thu, 10 Jul 2008 09:59:45 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768835 anon : »download.zonealarm.com/bin/free/···sue.html

GO HERE AND UPDATE YOUR PRODUCT.

THIS WILL SOLVE THE PROBLEM]]> http://www.dslreports.com/forum/remark,20768835 Thu, 10 Jul 2008 09:20:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768520 Gary A : In Windows, go to Control Panel>Add/Remove Programs and scroll down to the 2 MS updates installed yesterday and click Remove. Then go to the link below and download the new version of ZA for what you have installed.

Download: »download.zonealarm.com/bin/free/···sue.html]]> http://www.dslreports.com/forum/remark,20768520 Thu, 10 Jul 2008 07:26:49 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768502 anon : Hi,

Like everyone the update has caused big problems with ZA.

How do you uninstall the KB951748 update, can some please me some simple instructions.

Thanks]]> http://www.dslreports.com/forum/remark,20768502 Thu, 10 Jul 2008 07:16:40 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768487 anon : Thanks to this thread, I know now that MS update KB951748 cut my connectivity. Could ping my gateway, dns servers, every website i can think of but couldn't see them on any browser. I did a TCP/IP reset, thought that will bring back connectivity. I'm using ZA 7.0.470.000 on Win XP SP3. I've been browsing on medium security since that's the setting that works. Time to upgrade to the latest version of zonealarm, then. Thanks again for this thread.]]> http://www.dslreports.com/forum/remark,20768487 Thu, 10 Jul 2008 07:04:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768451 anon : Nice shooting, winchester73!
My ISP, after hearing that I had ZA Pro installed, recommended deleting the culprit, Windows Update KB951748, just freshly installed by me (thanks, Microsoft) from within Add/Remove Programs. It was a simple 'Wizard' procedure, and, after a "Restart", I was back on the air.]]> http://www.dslreports.com/forum/remark,20768451 Thu, 10 Jul 2008 06:32:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768443 Ugly :

said by John McD :

Yes. Setting ZA internet security to "medium" works. So does uninstalling KB951748 and leaving the ZA internet setting on "high". But either method creates some vulnerability. Which way is less risky? I really don't know. Another workaround might be to initialize the ZA "database" and let the ZA firewall reconfigure itself from scratch. See La Luna's post for a link to the instructions. Or simply uninstall/reinstall ZA - but this is a real pain.

I lowered the slider to "medium."

How will one know that it is good to reset the slider to "high" again, please?

Thanks, Ugly
--
Oh, I love the smell of fish. Guts, rotten, it's all good.]]> http://www.dslreports.com/forum/remark,20768443 Thu, 10 Jul 2008 06:25:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768352 NomadOfNorad : Like others here, I thought the problem was with my router and modem... in fact, I scoured through every cotton pickin' menu on my router's web interface to figure out why the two WinXP machines, and ONLY the two WinXP machines (I have a Win98SE machine and an Amiga 1200, among others), were unable to surf the web.

What threw me off, though, was that I could still access local-to-my-LAN webpages, such as the web interface for my Network Attached Storage box, and the web interface for my router, but could NOT get out to the outside world. I could, on the other hand, ping google.com and the like from those WinXP machines. It was only a few hours later, after all sorts of poking and prodding, and after starting a thread here at this site (via the Win98SE machine) asking for help with my router, that I finally figured out it was ZA at fault. After all, I figured, it couldn't be the software firewall... since that would (I figured) cause ALL webpages to fail to load, not just those beyond the router...

The first clue, though, was that every time I rebooted one of the WinXP machines, I could briefly access the outside world in my browser... but then it stopped working... but since "it couldn't be the software firewall" I continued looking elsewhere.

Just goes to show you, sometimes logic and observation can completely decoy you down a blind alley. :D]]> http://www.dslreports.com/forum/remark,20768352 Thu, 10 Jul 2008 04:46:51 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768263 anon : I'm up and running :) This forum was so very helpful, I thank everyone that contributed to resolving the issue. ]]> http://www.dslreports.com/forum/remark,20768263 Thu, 10 Jul 2008 03:18:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768254 anon : Disregard my last post, I figured it out, it's installing now ]]> http://www.dslreports.com/forum/remark,20768254 Thu, 10 Jul 2008 03:09:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768251 anon : Just wanted to say thankyou for the solution of changing from high to medium alert in Zone Alarm - it worked for me after having to shut down to be able to access the internet (after my internet provider alerted me to the Zone Alarm problem)and find the explanations as well as a temporary solution. Once again thanks

@Avalon]]> http://www.dslreports.com/forum/remark,20768251 Thu, 10 Jul 2008 03:05:28 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768247 anon : Installed the updated ZoneAlarm and went to windows update to get the KB951748, it keeps telling me it's on my pc and need to be installed. (I uninstalled it after i couldn't get no internet connection anymore) ... Question is where do i find the KB951748 on my pc?]]> http://www.dslreports.com/forum/remark,20768247 Thu, 10 Jul 2008 03:02:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768204 anon : Just wanted to thank those who responded. I've installed the revised ZA, reinstalled KB951748, all is well! I wonder how many man-hours of productivity were lost worldwide today from this debacle? Sleep tight all.]]> http://www.dslreports.com/forum/remark,20768204 Thu, 10 Jul 2008 02:47:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768189 anon : Thank you much for the quick response, going at it now :)]]> http://www.dslreports.com/forum/remark,20768189 Thu, 10 Jul 2008 02:39:51 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768177 anon :

said by Shemekya :

I'm about to install the update of ZoneAlarm, my question is do I have to shut down Zonealarm first?

Nope, Just install (and if you install it as an update, it will retain all of your customisation).

The world is back to normal.]]> http://www.dslreports.com/forum/remark,20768177 Thu, 10 Jul 2008 02:33:41 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768175 jadinolf :

said by Shemekya :

I'm about to install the update of ZoneAlarm, my question is do I have to shut down Zonealarm first?

The update will do it for you.
--
This post printed on 100% recycled bytes]]> http://www.dslreports.com/forum/remark,20768175 Thu, 10 Jul 2008 02:33:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768162 anon : I'm about to install the update of ZoneAlarm, my question is do I have to shut down Zonealarm first?]]> http://www.dslreports.com/forum/remark,20768162 Thu, 10 Jul 2008 02:29:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768135 anon : ZoneAlarm acted really fast. Thanks!

ZoneAlarm version:7.0.483.000 solved this problem.

Downloaded from here.

»www.zonealarm.com/store/content/···oads.jsp

Good luck.]]> http://www.dslreports.com/forum/remark,20768135 Thu, 10 Jul 2008 02:15:12 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768119 dvd536 :

said by Owlbet

:

On Vista or XP?

I use NIS 2008 on two updated Vista computers and I've had no problems on either machine.

XPMCE
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee]]> http://www.dslreports.com/forum/remark,20768119 Thu, 10 Jul 2008 02:07:55 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768103 anon : Well i updated to fixed update, but my internet is still slow. Anyone else have the same problem?]]> http://www.dslreports.com/forum/remark,20768103 Thu, 10 Jul 2008 01:58:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20768068 ravencajun : madtown the link you had posted for the free version is an old version not the brand new fixed version they just released. here is where you can find all the zone alarm NEW versions.
Download and install the latest versions]]> http://www.dslreports.com/forum/remark,20768068 Thu, 10 Jul 2008 01:37:58 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767944 moopenguin32 : I just updated ZA to the latest version and reinstalled the MS patch I uninstalled earlier. After a reboot, everything is good to go. Thanks goodness. I hope this never happens again.]]> http://www.dslreports.com/forum/remark,20767944 Thu, 10 Jul 2008 00:55:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767932 Madtown : I just got rid of ZA and is now trying out Comodo for the time being, I won't know for sure until after I do what I like to do on my Internet connection. Thought I give it a try.]]> http://www.dslreports.com/forum/remark,20767932 Thu, 10 Jul 2008 00:52:46 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767924 rusty1989 : Just installed ZA Free 483 and KB951748. Everything is good so far.]]> http://www.dslreports.com/forum/remark,20767924 Thu, 10 Jul 2008 00:48:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767831 w8sdz : Go here to get updates for ZoneAlarm to correct the Internet connectivity problem:

»download.zonealarm.com/bin/free/···sue.html

At the time I posted this, the following were listed:

# ZoneAlarm Internet Security Suite
# ZoneAlarm Pro
# ZoneAlarm Antivirus
# ZoneAlarm Anti-Spyware
# ZoneAlarm Basic Firewall

--
73 de w8sdz - sip:271752@fwd.pulver.com]]> http://www.dslreports.com/forum/remark,20767831 Thu, 10 Jul 2008 00:20:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767760 davee1 :

said by slow mo

:

I installed 7.0.483.000 after MS updates and it's back to "high" zone. All is good.

People, instal 483.

Same thing here...I am good to go!!! Installed the new(483) version of ZAF as an update, no need to do a clean install on my PC. Hats off to ZoneAlarm for comin thru in a pinch!!! They have my loyalty, they came up with a fix in just a little over 24hrs which aint bad at all.]]> http://www.dslreports.com/forum/remark,20767760 Thu, 10 Jul 2008 00:05:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767724 slow mo : I installed 7.0.483.000 after MS updates and it's back to "high" zone. All is good.

People, instal 483.]]> http://www.dslreports.com/forum/remark,20767724 Wed, 09 Jul 2008 23:57:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767687 zod5000 : I downloaded a copy of 7.0.483.00. Installed the windows updates, which of course locked my slightly older version of zonealarm. I installed the 7.0.483.00 (as an update), rebooted and all is good.

Glad I didn't get around to installing the windows updates yesterday.]]> http://www.dslreports.com/forum/remark,20767687 Wed, 09 Jul 2008 23:50:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767680 anon :

said by sweetlarryk :

can you please tell me how and where to delete the kb951748 so i can have internet use again using zone alarm

Control Panel - Add/Remove Programs.

Make sure you have the 'show updates' box checked.]]> http://www.dslreports.com/forum/remark,20767680 Wed, 09 Jul 2008 23:49:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767660 anon : KB951748 installed, computer rebooted without exploding, and I seem to have an Internet connection.

Apparently, 'everything's jake' with Sygate. :)]]> http://www.dslreports.com/forum/remark,20767660 Wed, 09 Jul 2008 23:44:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767630 anon : can you please tell me how and where to delete the kb951748 so i can have internet use again using zone alarm]]> http://www.dslreports.com/forum/remark,20767630 Wed, 09 Jul 2008 23:38:42 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767601 dwax : All versions have been updated, can download from here.

»download.zonealarm.com/bin/free/···sue.html]]> http://www.dslreports.com/forum/remark,20767601 Wed, 09 Jul 2008 23:30:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767597 anon : I tried to un-install ZA and then do a fresh install but it didn't work. Still no connection.......did that work for anyone? ]]> http://www.dslreports.com/forum/remark,20767597 Wed, 09 Jul 2008 23:29:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767564 Madtown : I just finsished with downloading ZA (Free) and I still have to set it to meduim, if I knew this, I would had done that in the 1st place.

I was thinking about Comondo (can't spell it heard good review about it. I'll try that out later see if it any good as they say it is.]]> http://www.dslreports.com/forum/remark,20767564 Wed, 09 Jul 2008 23:20:54 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767516 Gary A : Different strokes...]]> http://www.dslreports.com/forum/remark,20767516 Wed, 09 Jul 2008 23:08:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767506 MrMike : I agree. I have used ZA before and agree it is a very good program for everybody from the novice to expert user, but for the novice user to not install the update is foolhardy. An expert user will have the ability to prevent site DNS spoofing, as to where the novice will not.

It would be best to install the MS updates and set ZA to the meduim security setting.

There will be updates regardless on both ends.]]> http://www.dslreports.com/forum/remark,20767506 Wed, 09 Jul 2008 23:06:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767505 Gary A : If ZA was able to get a patched version of Security Suite out this afternoon, I'm sure its just a matter of time before they get out patches for Pro, Free and the other versions that were affected.

Until then, just uninstall the 2 MS updates (one of the 2 temporary options ZA provided) and your version of ZA will continue to run just as it always has.]]> http://www.dslreports.com/forum/remark,20767505 Wed, 09 Jul 2008 23:06:33 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767472 anon : Not sure my recent comment registered, so will try again. Something I have done tonight finally took and I've got internet again on the desktop XP. Right now I have uninstalled ZA completely and will reconsider loading it again (with reduced settings). At some point I got a brief window message 'Your internet connection has been restored'. Didn't think to save where that came from, but I'm back on my desktop with the comfy chair. It's a challenge for Zone Alarm users. Thanks for all the tips, enjoyed the visit!]]> http://www.dslreports.com/forum/remark,20767472 Wed, 09 Jul 2008 23:00:02 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767462 Gary A :

said by arati :

Just a note that the zone alarm fix didn't work so i uninstalled the update. I have a separate partition my son uses for gaming that does not have zone alarm and the update kludged that as well. Right now I've got windows update turned off altogether, is this a good idea?

You downloaded the 7.0.483.000 version of ZASS and you still couldn't get to the internet after installing the 2 MS updates? That's strange, it worked on both of my PCs.

When you say "the update" are you talking about the ZASS update or the 2 MS updates?]]> http://www.dslreports.com/forum/remark,20767462 Wed, 09 Jul 2008 22:58:09 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767455 BobJam : Wait a minute . . . wait a minute . . . wait a minute . . .

Everybody here, including myself, has been moaning and groaning about the obvious incompatibility of the MS KB951748 update with ZA. But it's like we're all bound to ZA (and, Yes, I have used ZA for years and have been satisfied with it and really like the ZA GUI), or it's like ZA is the only firewall available in the Universe!!!! NOT!!! . . .

While I don't like it as much as I liked ZA, I have switched to Comodo, downloaded the KB and installed it, and now am back on the Internet just fine, with a functioning firewall (maybe not as good as ZA, but certainly better than the native Windows Firewall) AND the latest M$ security patch.

As I said in a previous post, I may go back to ZA if and when there is a patch for this incompatibility. But in the meantime, I have a good firewall, am on the Internet, and also have KB951748.

So what I don't understand is . . . why all this angst is continuing when there is a perfectly good solution that is not a "turn the slider down" or "uninstall the update" workaround but rather an alternative to using ZA that's viable.

I just happened to pick Comodo because I have read good reviews on it, but I know there are others out there that work just as good. Why not try one 'till a fix comes out and we can all go back to what we like about ZA??]]> http://www.dslreports.com/forum/remark,20767455 Wed, 09 Jul 2008 22:57:23 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767379 anon :

said by IndyDoug

:

I feel naked right now. After using ZoneAlarm for about three years I have uninstalled ZA and installed the latest update from MS.

Looks like I will be staying away from East European and former Soviet Bloc pRon sites until I buy an Apple computer.

Sounds to me like an excellent opportunity to expand your horizons by trying a different firewall.

Personally, I like Sygate v. 2710. No longer in business (bought out), but available at one of those 'old application' sites.
And an 'old' firewall doesn't necessarily mean 'worthless' or 'obsolete'.

But there are many other firewall vendors as well. Why not try one of them?
Sometimes, change can be a good thing.

Btw-- I have yet to install KB951748, but I'm going to shortly.
If I don't post back saying 'everything's jake' within the next 24 hours, you'll know not to go the Sygate route. ;) :D]]> http://www.dslreports.com/forum/remark,20767379 Wed, 09 Jul 2008 22:42:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767371 La Luna :

Set it to notify only but not download or install. That way you can go to Windows Update and chose custom install for any future updates, which will allow you to pick and choose only the updates you want.
--
11,407 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20767371 Wed, 09 Jul 2008 22:40:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767346 anon : Just a note that the zone alarm fix didn't work so i uninstalled the update. I have a separate partition my son uses for gaming that does not have zone alarm and the update kludged that as well. Right now I've got windows update turned off altogether, is this a good idea?]]> http://www.dslreports.com/forum/remark,20767346 Wed, 09 Jul 2008 22:36:20 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767264 Buddahs Twin : Davee1, ZA Pro 7.0.470.000, XP. While on the phone with SPC tech support we tried to set it to medium and still couldn't even access the modem. Had to turn off ZA and turn on MS firewall. Thats when I went hunting. For me the only solution, other than not using an advanced firewall, was to uninstall the MS release. The SBC tech knew that there were problems because of this patch, but they evidently didn't know, at that time, that the KB release and ZA didn't play well together. Maybe when they got their notes for the night ZA hadn't added the uninstall of the MS KB. ]]> http://www.dslreports.com/forum/remark,20767264 Wed, 09 Jul 2008 22:20:16 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767210 Gary A :

said by dibbb

:

This thread is getting verrrryy long, hard to keep up.

In just over 30 hours, it has been viewed in excess of 42,000 times!]]> http://www.dslreports.com/forum/remark,20767210 Wed, 09 Jul 2008 22:10:27 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767192 dibbb :

said by davee1

said by dibbb

said by slow mo

:

I almost pulled my hair out. Installed, restored and now installed again but set ZA internet security zone to medium. All's fine now.

When is Check Point coming out with the fix?

I haven't had a chance to try it yet, but I believe ZA already has a fix out, there's a link a few posts up with the link, or just go to their site now.

So far there is only a fix for the ZASS(zonealarm security suite). The other versions do not have a patch yet.

Ah, OK, thanks.

This thread is getting verrrryy long, hard to keep up.

What I did was not approve the KB patch on my WSUS server so none of my PC's get it. I know it's not the best thing to do I guess, but my best option so far.

Once a fix is in place I'll approve the KB to patch my machines. (20 of them)]]> http://www.dslreports.com/forum/remark,20767192 Wed, 09 Jul 2008 22:05:47 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767189 Gary A :

said by sudsy :

How many thousands of productive hours world-wide will be lost because of this?

Its called "futzing"

See: »www.urbandictionary.com/define.p···=futzing]]> http://www.dslreports.com/forum/remark,20767189 Wed, 09 Jul 2008 22:05:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767161 anon : Oh forgot to add, the wireless was working when I booted into Ubuntu (dual boot XP and Linux on laptop), so I realized it could be a software problem. ]]> http://www.dslreports.com/forum/remark,20767161 Wed, 09 Jul 2008 22:00:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767153 anon : Oh man this certainly was a big PITA! I went home today only to hear my father complain that the internet isn't working for the whole day on the desktop at home. Then I found out that my laptop is not working using wireless either (I leech off neighbor's signal =/), which makes the hypothesis that the dsl modem is broken less likely. I have ZA setup on both computers. I began to suspect that a windows update might have caused the problem, and the kb951748 update installed yesterday seem very suspicious. So I uninstalled that and regained connectivity. Only upon googling the update number did I stumble upon the real reason: I never suspected this has to do with ZA! ]]> http://www.dslreports.com/forum/remark,20767153 Wed, 09 Jul 2008 21:58:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767140 anon : I've followed all the recommendations and STILL can't connect to the 'net from my XP box. If I didn't have my Linux servers then I wouldn't even be able to post this.
How can stuff like this be foisted on people who trust M$? How many thousands of productive hours world-wide will be lost because of this?
I feel really sorry for people who now have to try to diagnose the problem and don't even have access to helpful forums like this because THEY'VE GOT NO ACCESS!]]> http://www.dslreports.com/forum/remark,20767140 Wed, 09 Jul 2008 21:57:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767138 anon : Go to the Firewall Tab, Main Tab, and click the Custom button for Internet Zone Security. I know, you are on the trusted zone, but it works. Under High Security Settings header scroll down and check the tab labeled Allow Outgoing TCP Ports and in the box that pops up enter 80 to allow port 80 to open. Click apply and OK and IE will work.]]> http://www.dslreports.com/forum/remark,20767138 Wed, 09 Jul 2008 21:56:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767120 Nasho23 : I am somewhat pleased that others have encountered this problem, as I thought it may have been just me.
I encountered this yesterday and corrected the problem by removing KB951748. I then reported it to Microsoft.]]> http://www.dslreports.com/forum/remark,20767120 Wed, 09 Jul 2008 21:53:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767109 anon : i tried the uninstall/reinstall ZAP but to no avail - my connection is still dead. i'm able to reply because i dwn-graded security to "medium." can someone tell me how to initialize the ZAP database? thanks ... joe]]> http://www.dslreports.com/forum/remark,20767109 Wed, 09 Jul 2008 21:51:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767095 davee1 :

said by dibbb

said by slow mo

:

I almost pulled my hair out. Installed, restored and now installed again but set ZA internet security zone to medium. All's fine now.

When is Check Point coming out with the fix?

I haven't had a chance to try it yet, but I believe ZA already has a fix out, there's a link a few posts up with the link, or just go to their site now.

So far there is only a fix for the ZASS(zonealarm security suite). The other versions do not have a patch yet.]]> http://www.dslreports.com/forum/remark,20767095 Wed, 09 Jul 2008 21:50:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767085 davee1 : Right on Gary!!! Thats a good feeling. :)]]> http://www.dslreports.com/forum/remark,20767085 Wed, 09 Jul 2008 21:47:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767082 dibbb :

said by slow mo

:

I almost pulled my hair out. Installed, restored and now installed again but set ZA internet security zone to medium. All's fine now.

When is Check Point coming out with the fix?

I haven't had a chance to try it yet, but I believe ZA already has a fix out, there's a link a few posts up with the link, or just go to their site now.]]> http://www.dslreports.com/forum/remark,20767082 Wed, 09 Jul 2008 21:47:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767078 slow mo : I almost pulled my hair out. Installed, restored and now installed again but set ZA internet security zone to medium. All's fine now.

When is Check Point coming out with the fix?

EDIT: Just read the post above. Would it work if I install new ZA after the KB951748 update?]]> http://www.dslreports.com/forum/remark,20767078 Wed, 09 Jul 2008 21:46:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767072 Madtown : Alright I'm going to go ahead and download ZA now, I'll come back and post when I'm done.]]> http://www.dslreports.com/forum/remark,20767072 Wed, 09 Jul 2008 21:44:32 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767064 Gary A :

said by Gary A

:

OK, so I just downloaded & installed ZASS version 7.0.483.000 on my IBM ThinkPad laptop. For the record, I selected the "Upgrade" option rather than "Clean Install" and it worked fine. This installed the new version over the top of the previous version 7.0.470.000. Booted the laptop.

Manually updated the anti-virus & anti-spyware definition files.

I checked and still had internet access with IE7.

I reinstalled the MS updates KB951748 and KB951698. Booted the laptop.

Started IE7 and still had internet access. So far it appears to be working fine. I will continue testing.

I just followed these same steps on my desktop and it worked there as well.

I have the patched version of ZASS installed with the Firewall Internet Zone set to High and both MS updates installed and still have internet access.

All is right with the world, again! :)]]> http://www.dslreports.com/forum/remark,20767064 Wed, 09 Jul 2008 21:43:16 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767058 davee1 : Buddah, which ZoneAlarm product are you using? I have the free version of ZA, MS patch installed, and the "internet security zone" slider at medium, with no probs.]]> http://www.dslreports.com/forum/remark,20767058 Wed, 09 Jul 2008 21:41:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767047 davee1 : Thats right!!! Microsoft needs to get off their queenie high horse and work with vendors, communicate, put out patches that dont screw up other things, and share the wealth so to speak.]]> http://www.dslreports.com/forum/remark,20767047 Wed, 09 Jul 2008 21:38:42 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767035 Buddahs Twin : It took two hours to get on-line, had to shut down ZA and start up Windows firewall. Was able to finally come here and found the link to ZA users and then the link to ZA about this issue. One of their recommendations was to reset to medium which didn't work the other was to uninstall that crap patch from MS. I did and all good now.]]> http://www.dslreports.com/forum/remark,20767035 Wed, 09 Jul 2008 21:36:55 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767016 anon :

said by Greg_Z

:

Then, it is not a Microsoft fault, but Checkpoint for not making sure that their product was compatible with the latest updates & Service packs. What gets me, is that Software Manufacturers have the opportunity to work hand in hand with MS, but refuse to do so, because it will cost them money.

Ok, that's one of the most absurd comments I've seen in quite a while.

This affects multiple versions of Zone Alarm. All of the Zone Alarm versions were published BEFORE MicroSquish published their FIX.

How can you possibly blame software vendors for 'not working hand in hand with MS', when their software was functioning perfectly UNTIL MS issued their update.

The problem IS with Microsoft. You have obviously been assimilated.]]> http://www.dslreports.com/forum/remark,20767016 Wed, 09 Jul 2008 21:34:02 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20767008 anon : I'm running Zone Alarm ver 7.0.426.000 and after downloading KB951748 I could not connect to the internet unless I uninstalled the the Windows update. I have a second pc without Zone Alarm and it has the update without a problem.]]> http://www.dslreports.com/forum/remark,20767008 Wed, 09 Jul 2008 21:31:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766978 Gary A :

said by Madtown

:

This is the free version, »www.download.com/ZoneAlarm-Firew···10698360 I plan on downloading it again, hoping it will allow access to what it had blocked before. Correct me if I'm wrong, but after downloading this again, will I be able to have this set on High and not medium??

You should. After installing the ZASS update on my laptop, the Internet Zone is still set to High, like it always was.]]> http://www.dslreports.com/forum/remark,20766978 Wed, 09 Jul 2008 21:25:27 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766965 Madtown : This is the free version, »www.download.com/ZoneAlarm-Firew···10698360 I plan on downloading it again, hoping it will allow access to what it had blocked before. Correct me if I'm wrong, but after downloading this again, will I be able to have this set on High and not medium?? ]]> http://www.dslreports.com/forum/remark,20766965 Wed, 09 Jul 2008 21:22:42 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766964 anon : Well, how about this? Something of all the conniptions I've tried over the last 20 minutes finally took and now I have internet back on the XP desktop. Tomorrow I'll think about restarting ZA at a reduced setting. this is an interesting forum; I'll bookmark it. Thanks!]]> http://www.dslreports.com/forum/remark,20766964 Wed, 09 Jul 2008 21:22:41 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766940 anon : Just as a side note CA or Computer Associates is the same as Zone Alarm. CA took Zone Alarm and put a new face on it and a few non-essential changes. Sooo basically anyone using Time Warner Cable Internet (RoadRunner, EarthLink & AOL) Gets CA for free as part of the subscription.]]> http://www.dslreports.com/forum/remark,20766940 Wed, 09 Jul 2008 21:18:21 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766905 Gary A :

said by Madtown

:

Ok there's different ZA's out there which one did I have more likely??? I'm a little confused now. Was it ZA Pro???

When I right-click on the ZA icon in the system tray to open the context menu it says ZoneAlarm Security Suite on several of the selections. Try that on yours to see what it says.]]> http://www.dslreports.com/forum/remark,20766905 Wed, 09 Jul 2008 21:09:28 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766883 Madtown : Ok there's different ZA's out there which one did I have more likely??? I'm a little confused now. Was it ZA Pro??? ]]> http://www.dslreports.com/forum/remark,20766883 Wed, 09 Jul 2008 21:04:54 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766829 dwax : Looks like they fixed it for ZoneAlarm Internet Security Suite. There is a link to a new version.
»download.zonealarm.com/bin/free/···sue.html

Hope they fix Zone Alarm Pro, thats what I have.]]> http://www.dslreports.com/forum/remark,20766829 Wed, 09 Jul 2008 20:51:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766825 Gary A : OK, so I just downloaded & installed ZASS version 7.0.483.000 on my IBM ThinkPad laptop. For the record, I selected the "Upgrade" option rather than "Clean Install" and it worked fine. This installed the new version over the top of the previous version 7.0.470.000. Booted the laptop.

Manually updated the anti-virus & anti-spyware definition files.

I checked and still had internet access with IE7.

I reinstalled the MS updates KB951748 and KB951698. Booted the laptop.

Started IE7 and still had internet access. So far it appears to be working fine. I will continue testing.]]> http://www.dslreports.com/forum/remark,20766825 Wed, 09 Jul 2008 20:50:28 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766814 davee1 :

said by Madtown

:

I now have ZA uninstalled but planning on installing it again. Is that a good idea or should I just use the XP firewall for now???

I would rather move the slider to medium than use Windows firewall. Windows firewall is ok at blocking some incoming stuff but not so good at blocking outgoing stuff. ZoneAlarm is good at both.]]> http://www.dslreports.com/forum/remark,20766814 Wed, 09 Jul 2008 20:48:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766810 kelkay : When I had the problem earlier...I tried Firefox, Seamonkey, and IE. None worked. So trying another browser I don't think will change a thing.]]> http://www.dslreports.com/forum/remark,20766810 Wed, 09 Jul 2008 20:47:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766799 anon : I'm using Kerio 2.1.5 and I had to allow Remote DNS Servers the use of all local ports for UDP (Both) before I was able to connect to the Internet. Prior to this patch, I had specified the use of Local ports [1063-4999] only.

Online Armor is installed on one of my other machines, and I've not had any problems connecting to the Internet after installing KB951748.]]> http://www.dslreports.com/forum/remark,20766799 Wed, 09 Jul 2008 20:45:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766790 Madtown : Yesterday everything was fine until after I did the windows update, I tried to open my Firefox and it wouldn't load any webpages on there, tried other browsers too won't work either. I even tried my Trillian and it wouldn't log in. I did turn on my Xbox 360 connected to Xbox Live and downloaded a video from the XBL Marketplace, it finished downloading in a few mins, I thought to myself, why won't my laptop connect but at the same time I can download a video from XBL??? So I use my ccleaner and did some cleaning. Well I checked my ZA and found it blocked everything.

I now have ZA uninstalled but planning on installing it again. Is that a good idea or should I just use the XP firewall for now???]]> http://www.dslreports.com/forum/remark,20766790 Wed, 09 Jul 2008 20:44:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766780 anon : I decided to solve the problem temporarily by deleting Zone Alarm Pro. I then downloaded Online Armor for the thirty day free trial. Maybe by then Zone Alarm will have it together. If not I will stick with Online Armor if I like it. It said to let your current firewall run while installing which is not what I had heard you should do. I had already deleted ZAP before installing Online Armor. No telling who was in my computer then because it takes a while to install Online Armor and let it perform an initial scan. So far it is fine, I can browse...so it looks like Online Armor was fine with the update from Microsoft.]]> http://www.dslreports.com/forum/remark,20766780 Wed, 09 Jul 2008 20:41:15 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766778 anon : I can't even BUY the fix without a connect. ZA is off, but installed, have rebooted several times. Nothing. Nothing at all.]]> http://www.dslreports.com/forum/remark,20766778 Wed, 09 Jul 2008 20:40:40 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766773 IndyDoug : I feel naked right now. After using ZoneAlarm for about three years I have uninstalled ZA and installed the latest update from MS.

Looks like I will be staying away from East European and former Soviet Bloc pRon sites until I buy an Apple computer.]]> http://www.dslreports.com/forum/remark,20766773 Wed, 09 Jul 2008 20:39:48 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766750 anon : Nothing. This is getting annoying. Still no internet on the XP]]> http://www.dslreports.com/forum/remark,20766750 Wed, 09 Jul 2008 20:39:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766768 davee1 : I know, this site is awesome!!! I just landed here after a quick google, and now I am tuned in big time.]]> http://www.dslreports.com/forum/remark,20766768 Wed, 09 Jul 2008 20:38:27 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766758 Gary A :

said by davee1

:

I have ZAF and have done the unthinkable. I have moved the slider to medium while I await a possible ZAF update. I'm also so hooked on this thread that I just keep staring at it, waiting for new replies. Does that seem normal?

Sounds normal to me. Of course I've been here too most of the day, too. This forum was the best source for up to the minute information.]]> http://www.dslreports.com/forum/remark,20766758 Wed, 09 Jul 2008 20:36:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766745 davee1 : I have ZAF and have done the unthinkable. I have moved the slider to medium while I await a possible ZAF update. I'm also so hooked on this thread that I just keep staring at it, waiting for new replies. Does that seem normal?]]> http://www.dslreports.com/forum/remark,20766745 Wed, 09 Jul 2008 20:34:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766718 W8ASA : CraftyPirate, thanks for the link. I had been getting the message that the downloaded file was not a ZA install file. I guess they didn't want anyone to download a new install. Your direct link worked for me, and I appreciate it.

Edit: I turned of XP's DNS caching because I use OPENDNS, and web pages seem to resolve MUCH FASTER.

--
Microwave and RF Components at www.ohiomicrowave.com]]> http://www.dslreports.com/forum/remark,20766718 Wed, 09 Jul 2008 20:27:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766705 anon : I have uninstalled ZA completely and still can't get internet. grrrrr Now will try their fix and by golly if I have to buy it again they WILL reimburse me.]]> http://www.dslreports.com/forum/remark,20766705 Wed, 09 Jul 2008 20:25:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766689 anon : I tested RoachBeasie's fix and it works just fine . You can leave security at high ..]]> http://www.dslreports.com/forum/remark,20766689 Wed, 09 Jul 2008 20:22:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766684 Gary A : If you download & install ZASS version 7.0.483.000 make sure you manually update the anti-virus and anti-spyware definition files. The versions that get downloaded with 7.0.483.000 are very old.]]> http://www.dslreports.com/forum/remark,20766684 Wed, 09 Jul 2008 20:22:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766667 fatness :

said by FiOS Dan

said by fatness

:

Here is another site with older versions as well.
»www.oldapps.com/old_version_down···larm.php

Good one too. Thanks. BTW did you notice on that page how the file sizes have grown over time?

Yes. It's just like government and waistlines, isn't it? :)
--
Female monkeys often utter loud, distinctive calls before, during or after sex..]]> http://www.dslreports.com/forum/remark,20766667 Wed, 09 Jul 2008 20:17:57 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766664 anon : ZA's fix seems to be a complete reinstall, along with yet another plea to buy it all over again. And I don't have my original code. Duh. Still no joy with it on the XP.]]> http://www.dslreports.com/forum/remark,20766664 Wed, 09 Jul 2008 20:17:40 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766640 davee1 : Microsoft had already decimated their reputation long ago...so no surprise there. :-)]]> http://www.dslreports.com/forum/remark,20766640 Wed, 09 Jul 2008 20:12:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766639 altermatt : Yet again, I'm asking if the many Online Armor users in this forum are having the same problem? A ZAP update won't help me, as my subscription is up, which is why I've been considering Online Armor due to the many recommendations here lately. This might be a good time to try it, IF it's not affected.

Anyone?
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20766639 Wed, 09 Jul 2008 20:12:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766628 anon : Earlier today I did a system restore and switched off automatic updates and got internet connection back. This evening I switched off computer, wanting to go bubbyes, when as my PC was logging off I saw that Windows was blasting through with not one but two new updates. After it had shut down, I switched on again and found I could not access the internet. Somehow i was not surprised. So much for MS working with ZA on this one! It's the fault of MS, it's their update, and so they have the responsibility to sort it out and make it safe for Zone Alarm the company and their customers (some of them paying). MS have caused so much trouble for so many people around the world today they should be well ashamed of themselves. And they should put it right QUICKLY, their reputation is at stake.]]> http://www.dslreports.com/forum/remark,20766628 Wed, 09 Jul 2008 20:09:51 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766598 jgegner :

said by hortnut

:

I do not know if this helps - but when this first occurred I thought it may be a Comcast issue.

So I powercycled cable modem and wireless router. Then logged onto wireless router and checked settings - no DNS listed in Wireless settings [ie no comcast dns routers listed], all blank.

Same here. My first thought was that it was maybe a server outage with my ISP, Insight Broadband. So like you, I tried power-cycling the modem, restarting the computer and so on, but nothing worked.

Then, I did a complete uninstall of ZoneAlarm, and went to the ZA website, and only then did I discover that it was the MS update that caused the problem.

What I did was to uninstall the MS update, turn off Automatic Updates, and then reinstall ZoneAlarm. My Internet connection is working fine now.

What's my take on this issue? It seems to me that if the problem lies with MS, then they should offer a better patch that doesn't cause complete loss of Internet access. Until then, I will not download this MS update, and I will not turn Automatic Updates back on until a proper fix is posted.

jgegner
--
Those who cannot remember the past are condemned to repeat it.

-- George Santayana (1863-1952)]]> http://www.dslreports.com/forum/remark,20766598 Wed, 09 Jul 2008 20:06:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766571 Gary A : Aaaahhhh! I had that web page open in another tab and had to refresh it to see the new link they added.

I had been trying to manually check for program updates by opening ZA Control Center, going to the Overview/Preferences tab and clicking on Check For Update. It kept coming back as "System Up to date."

I'll go download the whole EXE and install it.

Stay tuned.....]]> http://www.dslreports.com/forum/remark,20766571 Wed, 09 Jul 2008 20:01:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766558 anon : Just got that link from another forum, dropped the fix-it file to a flash drive and will try it on the desktop XP. Keeping fingers crossed.]]> http://www.dslreports.com/forum/remark,20766558 Wed, 09 Jul 2008 20:00:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766547 anon : Simply uninstalled it - however I also found that kb951748 left parts of the internet security function a bit scrambled, had to enable java script again and if your a user of activex you will need to renable that also.]]> http://www.dslreports.com/forum/remark,20766547 Wed, 09 Jul 2008 19:58:10 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766540 FiOS Dan : Click on "Zone Alrarm Internet Security Suite" at »download.zonealarm.com/bin/free/···sue.html
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20766540 Wed, 09 Jul 2008 19:56:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766508 Gary A :

said by Comp Cmndo

said by tired of this :

Have read all this through page 4 and still can't get my internet back on my XP desktop. Removed the update, downgraded ZA, rebooted 18 ways, and still can't get there. Am using a Vista laptop now for connectivity. Can somebody cut to the chase?

My ZASS hasn't updated, its still at 7.0.470?!?

Its on WHAT "link above?" What link are you refering to?]]> http://www.dslreports.com/forum/remark,20766508 Wed, 09 Jul 2008 19:51:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766497 anon : I tried uninstalling and reinstalling ZA after hours messing about checking Winsock etc. and finding no problems.
Even after the reinstall I could only get online after trying the Medium internet setting.
As soon as I got back on I googled the thing and found this thread.
Reinstalling didn't help me.
Update please, Zone Labs/Check Point! Or no update please, MS!]]> http://www.dslreports.com/forum/remark,20766497 Wed, 09 Jul 2008 19:47:21 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766481 hortnut : I do not know if this helps - but when this first occurred I thought it may be a Comcast issue.

So I powercycled cable modem and wireless router. Then logged onto wireless router and checked settings - no DNS listed in Wireless settings [ie no comcast dns routers listed], all blank.

From a command window could ping router, cable modem, web sites like google, yahoo, my own, etc.

I had a backup laptop, so fired it up and came here and found out what the problem was and was able to fix and get to internet on other affected laptop.

Fortunately I only spent 30 minutes from no Internet to Internet and cannot recall all diagnostic steps I took----

But since I see you are on Comcast - why not try powercycling modem, router, etc. As I may have had more problems than just ZA and MS stuff and fixed the other problems while doing basic connectivity diagnostics.

Currently my 'fix' is setting ZA to medium. I have turned system restore off CrapCleaner and wiped out the ability to uninstall the MS Update.
--

Darn, its gettin that time to go to Wallymart to gits me picture taken agin.
]]> http://www.dslreports.com/forum/remark,20766481 Wed, 09 Jul 2008 19:42:09 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766476 FiOS Dan :

said by Comp Cmndo

:

ZA just updated to 7.0.483.000
It's on the link above.

Thanks. I think that's ZASS but it does mean that the updates have begun. Understandably, they will most likely get to ZAF last. No problem and worth the wait.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20766476 Wed, 09 Jul 2008 19:40:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766463 anon : I see Tempo was running kerio and lost internet connectivity but he didn't say which version he is running. Is anyone out there running version 2.x and doing ok with this update?]]> http://www.dslreports.com/forum/remark,20766463 Wed, 09 Jul 2008 19:37:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766448 Comp Cmndo :

You didn't get quite far enough. For WinXP, follow this:
perform Option 1 here;
»download.zonealarm.com/bin/free/···sue.html
Then install the update. It works, I'm booted to WinXP now.

NOTE: ZA just updated to 7.0.483.000
It's on the link above.]]> http://www.dslreports.com/forum/remark,20766448 Wed, 09 Jul 2008 19:33:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766420 jadinolf :

I went back to last Sunday on system restore and it worked.

Give it a try.
--
This post printed on 100% recycled bytes]]> http://www.dslreports.com/forum/remark,20766420 Wed, 09 Jul 2008 19:29:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766407 anon : Have read all this through page 4 and still can't get my internet back on my XP desktop. Removed the update, downgraded ZA, rebooted 18 ways, and still can't get there. Am using a Vista laptop now for connectivity. Can somebody cut to the chase?]]> http://www.dslreports.com/forum/remark,20766407 Wed, 09 Jul 2008 19:26:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766384 FiOS Dan :

said by Comp Cmndo

:

Here's another list:
»www.filehippo.com/download_zonealarm_free/

How could I have forgotten the venerable "Hippo"! Thanks.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20766384 Wed, 09 Jul 2008 19:21:54 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766366 Comp Cmndo :

said by FiOS Dan

said by Comp Cmndo

:

I don't think they weight the options equally, because, when there were orginally 3, they reversed the order later on and then reduced it to 2 after that. The reversal of order infers to me that they are listed in order of preference.

Okay, you may have cracked their code. Thanks.

Maybe I'm a Code Talker (LOL).

said by FiOS Dan

said by fatness

:

Here is another site with older versions as well.
»www.oldapps.com/old_version_down···larm.php

Good one too. Thanks. BTW did you notice on that page how the file sizes have grown over time?

Here's another list:
»www.filehippo.com/download_zonealarm_free/]]> http://www.dslreports.com/forum/remark,20766366 Wed, 09 Jul 2008 19:17:27 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766357 anon : Had the same problem this morning. Got rid of ZAF, kept the MS update, and installed PC Tools Firewall Plus v4.0.0.40. All is well... so far.]]> http://www.dslreports.com/forum/remark,20766357 Wed, 09 Jul 2008 19:15:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766350 FiOS Dan :

said by fatness

:

Here is another site with older versions as well.
»www.oldapps.com/old_version_down···larm.php

Good one too. Thanks. BTW did you notice on that page how the file sizes have grown over time?
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20766350 Wed, 09 Jul 2008 19:14:10 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766339 FiOS Dan :

said by Comp Cmndo

Okay, you may have cracked their code. Thanks.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20766339 Wed, 09 Jul 2008 19:12:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766338 Gary A :

said by Tempo :

I'm using Kerio firewall on one of my computers. I lost web connexion after KB951748 update. After the update was uninstalled web connexion was back to normal.

Looks like machines using Kerio can loose connexion too.

Tempo

If this information about Kerio being affected has reached MS, maybe it will put more pressure on them to work on a fix and not just ZA.]]> http://www.dslreports.com/forum/remark,20766338 Wed, 09 Jul 2008 19:11:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766335 fatness :

said by FiOS Dan

:

There are several websites you can try. Just Google "software + old versions". Here is one that has been mentioned before here at BBR...

»www.oldversion.com/program.php?n=zalarm

Here is another site with older versions as well.
»www.oldapps.com/old_version_down···larm.php
--
Female monkeys often utter loud, distinctive calls before, during or after sex..]]> http://www.dslreports.com/forum/remark,20766335 Wed, 09 Jul 2008 19:11:15 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766326 Comp Cmndo :

said by FiOS Dan

said by Comp Cmndo

:

ZA now recommends lowering security level.

Or uninstalling the hotfix. I do not see where they have come down in favor of one versus the other.

I don't think they weight the options equally, because, when there were orginally 3, they reversed the order later on and then reduced it to 2 after that. The reversal of order infers to me that they are listed in order of preference.]]> http://www.dslreports.com/forum/remark,20766326 Wed, 09 Jul 2008 19:08:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766317 Gary A :

said by Comp Cmndo

said by FiOS Dan

:

Well at least they have reset the severity level to "High".

So, they finally figurd out option 2, oops, I mean option 3, didn't work. Oooo-ahhh. :uhh:(duh)

Bet everyone goes home at the end of their shift. Can't afford the OT.]]> http://www.dslreports.com/forum/remark,20766317 Wed, 09 Jul 2008 19:06:45 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766313 FiOS Dan :

said by Comp Cmndo

:

ZA now recommends lowering security level.

Or uninstalling the hotfix. I do not see where they have come down in favor of one versus the other.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20766313 Wed, 09 Jul 2008 19:06:09 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766281 noway1 :

Kerio what? (version number)]]> http://www.dslreports.com/forum/remark,20766281 Wed, 09 Jul 2008 18:58:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766258 Comp Cmndo :

said by SLBaseball :

...I am with those who would rather remove the Microsoft update than lower the internet security level in ZA...

ZA now recommends lowering security level.]]> http://www.dslreports.com/forum/remark,20766258 Wed, 09 Jul 2008 18:55:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766229 anon : PC Information:
Windows 2000 - Operating System
Router - None (Although I am thinking about installing my Linksys Router on my older computer I have to use for now).

Version Information:
ZoneAlarm Pro version 7.0.470.000
TrueVector security engine version 7.0.470.000
Driver version 7.0.470.000

My internet stopped working on and off between yesterday and today before finally stopping completely today. Against my better judgment, I shut down ZoneAlarm Firewall and was back on the internet where I went to their website and this (among other) message boards. It may not affect all versions of ZoneAlarm, but I agree this has become a big problem. Unfortunately I can offer no other solutions, but I am with those who would rather remove the Microsoft update than lower the internet security level in ZA.

Cheers]]> http://www.dslreports.com/forum/remark,20766229 Wed, 09 Jul 2008 18:47:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766224 Comp Cmndo :

said by FiOS Dan

:

Well at least they have reset the severity level to "High".

Now they have removed Option 3!!
»download.zonealarm.com/bin/free/···sue.html

They still can't get Option 2 correct. The instructions for step 4 are for Windows XP. Windows 2000 has no checkbox that says "show updates".

They also have a "Date Last Revised". They need to add "Time Last Revised". There have been 3 revisions just today.]]> http://www.dslreports.com/forum/remark,20766224 Wed, 09 Jul 2008 18:47:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766221 jadinolf :

said by Gary A

said by bcastner

:

...Both Microsoft and Zone Alarm are actively working on the issue...

Oh yeah, that gives me a warm fuzzy feeling! :uhh:

:D
--
This post printed on 100% recycled bytes]]> http://www.dslreports.com/forum/remark,20766221 Wed, 09 Jul 2008 18:45:58 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766218 anon : I'm using Kerio firewall on one of my computers. I lost web connexion after KB951748 update. After the update was uninstalled web connexion was back to normal.

Looks like machines using Kerio can loose connexion too.

Tempo]]> http://www.dslreports.com/forum/remark,20766218 Wed, 09 Jul 2008 18:45:47 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766157 Gary A :

said by jaykaykay

:

You did one thing right, but you didn't come here first, before you did your laptop update. ;)

Yeah, I know. You just had to point that out, didn't ya. :huh:]]> http://www.dslreports.com/forum/remark,20766157 Wed, 09 Jul 2008 18:31:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766134 kevintheman : I too was affected and thought it was my ISP at first, but checking that the other computers in my house were on the internet fine, I became suspicious and tried turning off Zone Alarm temporary. That solved the problem, but the I didn't want to lower the security on the internet zone, so I switched over to Comodo and everything is back to normal.]]> http://www.dslreports.com/forum/remark,20766134 Wed, 09 Jul 2008 18:26:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766042 jaykaykay : You did one thing right, but you didn't come here first, before you did your laptop update. ;)]]> http://www.dslreports.com/forum/remark,20766042 Wed, 09 Jul 2008 18:08:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766031 anon : I don't have autoupdate on, but have it sit to download and not update. I didn't follow my normal rule of waiting a few days and google around. No I decided to update both computers. Now I know why I usually wait. ]]> http://www.dslreports.com/forum/remark,20766031 Wed, 09 Jul 2008 18:06:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766021 Gary A :

said by diverjerry :

I just figured out that I had to back out update KB951748 so I could get to the internet, google KB951748 and read your post. Thanks, this makes me realize I am on the right path- after 2 - 3 hours and resetting hubs, modems,......

This is why I don't have automatic updates turned on. When I see the little yellow shield appear in the system tray, I go load them when its convenient.

That's what I did on my laptop this morning. When it could no longer access the internet but my not-yet-updated desktop still could, I immediately suspected the MS update and uninstalled it to prove it.]]> http://www.dslreports.com/forum/remark,20766021 Wed, 09 Jul 2008 18:04:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20766019 jaykaykay : Relax, people. Zone Alarm and/or MS will work it out very soon, I am sure.

This isn't the first time that a MS patch played havoc if one's system is set to automatically install. I guess I rarely trust anyone enough to let them automatically do updates but certainly not MS. I set MS to let me know when there's an update, wait a short time, and then I come here. Hence, KB951748 is still sitting where it should be waiting for me to download and install it. I installed the other patch, but again, not before I came here.

The lesson here is not to do updates from MS automatically. Set your system so that MS announces that there are updates then high on over here to DSLReports!
--
JKK:-)

Age is a very high price to pay for my maturity. If I can't stay young, I can at least stay immature!

»www.pbase.com/jaykaykay

]]> http://www.dslreports.com/forum/remark,20766019 Wed, 09 Jul 2008 18:03:51 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765982 anon : I just figured out that I had to back out update KB951748 so I could get to the internet, google KB951748 and read your post. Thanks, this makes me realize I am on the right path- after 2 - 3 hours and resetting hubs, modems,......]]> http://www.dslreports.com/forum/remark,20765982 Wed, 09 Jul 2008 17:55:45 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765968 kelkay : I have almost a full year left on my Zone Alarm Pro. I am trying to find another firewall, at least temporarily. Zone Alarm better get it together or lose it's customers.]]> http://www.dslreports.com/forum/remark,20765968 Wed, 09 Jul 2008 17:52:31 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765957 Gary A :

said by bcastner

:

...Both Microsoft and Zone Alarm are actively working on the issue...

Oh yeah, that gives me a warm fuzzy feeling! :uhh:]]> http://www.dslreports.com/forum/remark,20765957 Wed, 09 Jul 2008 17:50:49 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765955 anon : I had the same problem. Doing a System Restore solved my problem. THANKS MICROSOFT!]]> http://www.dslreports.com/forum/remark,20765955 Wed, 09 Jul 2008 17:50:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765936 anon : same with me too,i an running ZASS, auto updates installed the patch, after that no connection, after fiddling about for hours trying to work out what happened, i did restore, problem gone, then auto updates did it again, then i new what was causing the problem . decided to uninstall kb 951748 and hide it , put auto updtaes back on , everything seems ok, will wait until someone finds the problem with patch kb 951748
i think over 50% of problems with computers come from updates and upgrades !!!!!!!!!! ]]> http://www.dslreports.com/forum/remark,20765936 Wed, 09 Jul 2008 17:45:32 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765864 anon : same problem here; after the MS update, no Internet connection; cable modem was good, wasn't sure on the router, disconnected the router and it worked but I needed the router.

Anyway, solved my problem by doing a "restore" to yesterday which in turn got rid of the MS update and all is well now.

Will not get the update until they do whatever they have to do to fix it.]]> http://www.dslreports.com/forum/remark,20765864 Wed, 09 Jul 2008 17:34:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765827 Johhtfd : My suggestion is leave the ZoneAlarm security at high, uninstall the update and switch to a DNS that is not vulnerable, such as Open DNS. For now, this is a secure solution.

]]> http://www.dslreports.com/forum/remark,20765827 Wed, 09 Jul 2008 17:27:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765696 anon : Just a word.. I too had the issue with the ms patches. I managed to work around this by first looking at ZoneAlarm firewall logs, and then enabling any of the tcpip ports being logged as blocked. You do this through the custom settings tab in the firewall section for the internet security zone. Though lowering the internet security setting to medium works, it seems to be a little too risky for my liking(IMHO).

First and foremost, I enabled (allow outgoing TCP ports setting) 80, 443 which enabled me to surf then when I could not run tweaktester, I again checked the logs and enabled ports 8085 and 8086 as well.

I assume that you should be able to get any non functioning applets elsewhere up and running in the same fashion.

Hope this helps & cheers!]]> http://www.dslreports.com/forum/remark,20765696 Wed, 09 Jul 2008 17:06:12 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765680 anon : I did a clean install.....after uninstalling. IT DID NOT WORK, sorry but it didn't. I have Zone Alarm Pro.]]> http://www.dslreports.com/forum/remark,20765680 Wed, 09 Jul 2008 17:03:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765645 anon : Yes, I had the same problem. I uninstalled Windows update KB951748 and everything is back to normal. I am unsure which is the lesser of the two evils; lower the security setting in ZA or not use the Windows update.]]> http://www.dslreports.com/forum/remark,20765645 Wed, 09 Jul 2008 16:57:33 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765618 swhx7 : Clarifying a few things in case it helps some people.

* The articles say it's hard to reverse-engineer the patch, but there's a shrinking window before malware writers figure out how to exploit the DNS flaw. It may be a little more or less than the time ZA will take to update their product.

* When the DNS defect starts being exploited, if your operating system *or* the DNS servers you use are not patched, there will be a risk of falsified DNS results. Your browser's address bar could have the real URL of your favorite site, but the actual server you would be contacting would be a malicious one serving something that would infect the computer. In the case of a secure site (https prefix), at worst it would present the wrong certificate and you would hopefully recognize that and not do any banking or other business.

* Turning off the Windows DNS client doesn't solve the problem. It is only a caching service (remembers recent DNS results). When Firefox, for example, makes a DNS request, it does so by handing it to the Windows TCP/IP stack which sends it off to the DNS server configured in your networking settings. It is the Windows TCP/IP stack that needs patching.

* If you're maintaining a non-portable ("desktop") PC, behind a router with a firewall, install and keep the Microsoft patch and set ZA to "medium" until there's a fixed version of ZA. Setting ZA to "medium" will give you less protection against inbound connections, but this facet of ZA protection is redundant because the firewall in the router is filtering out unsolicited inbound connections.

* If you have a home PC without a router, get a router with a good firewall right away. OK models start around $50.

* The only case where you have to rely on the ZA "high" setting is a laptop/notebook connecting to a network other than your own home network. Then you're not behind the firewall of a trusted router, and the need for a stronger local firewall is more urgent than avoiding the DNS hazard.]]> http://www.dslreports.com/forum/remark,20765618 Wed, 09 Jul 2008 16:52:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765616 Cudni :

said by it08 :

Changing High to medium - it was my first solution. Now I set to high and in "custom" section "allow tcp on ports: 80, 443, 465, 995, 110, 25 - and it works.
Ports are for : http, https, SMTP (ssl), POP (ssl), POP, SMTP
It works.
I don,t know the difference between high and medium level - but now I have high and wait for better solution.

I only allowed in custom section tcp port 80 outgoing and ZA is working with High setting

Cudni

edit: alas it does need more ports allowed
--
"Mercifully, he hit him with the soft end of the pistol."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2008]]> http://www.dslreports.com/forum/remark,20765616 Wed, 09 Jul 2008 16:51:46 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765614 bcastner :
Subject: Microsoft Update MS08-037 (KB951748)
Date: Wed, 9 Jul 2008 12:55:01 -0700
From: MSFT@discussions.microsoft.com>
Newsgroups: microsoft.public.windowsupdate

We (Microsoft) are aware of an issue that is affecting the ability of Zone Alarm customers to access the Internet after the installation of the MS08-037 (KB951748) Security Update released on July 9th.

Both Microsoft and Zone Alarm are actively working on the issue. For further help in resolving the issue, we suggest you contact Zone Alarm customer service at 1-877-966-5221 (within North America), +1 415 633 4588 (outside the United States), or by faxing to +1 415 633 4589.

The Zone Alarm website states that technical support is available for a fee by calling 877-365-ZONE (9663). If you have another means of accessing the Internet, the Zone Alarm website (www.zonealarm.com) has some recommended workarounds.

One of the temporary workarounds that is mentioned on the Zone Alarm website is to change the Zone Alarm Personal Firewall to a setting of “Medium” protection. The Zone Alarm site says that it does not recommend this option, as it may reduce your security level. Microsoft also does not recommend this workaround, but it may temporarily allow Internet access.

--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20765614 Wed, 09 Jul 2008 16:51:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765605 phrider :

said by ritchie51 :

You can turn Zone Alarm upto full as per my previous email - if you go to help and support on your desktop click on tools to diagnose then click on Network diagnostics this will repair your dns server settngs which essentially is blocked at present. With this you do not need to either uninstall a microsoft update which is never really recommended or turn down your firewall.
I hope this helps

Which version of Windows are you using? It seems that XP Pro SP2 does not have a repair option (at least it's not obvious to me).]]> http://www.dslreports.com/forum/remark,20765605 Wed, 09 Jul 2008 16:50:57 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765582 rockotman :

said by FiOS Dan

said by Gary A

:

Who owns this problem - MS or ZA?

Gotta believe ZA owns it as other firewalls appear to be unaffected.

I agree. I like ZA, but like many others here, I found out this morning after installing XP updates that I no longer had internet access. Home network worked fine. Since the ZA icon gave no indication of trying to load a web page, I kind of figured it was a ZA issue. I uninstalled ZA and all of a sudden had access. I came here to see if others were having issued. Boom! Top topic in the forum! After reading the first few pages of this thread, I decided to go the alternate firewall option, given that I am a Comcast customer and they offer free McAfee. I've been using, and have been satisfied with, their AV since Grisoft made AVGFree into bloatware. I figured I would try the McAfee firewall, and it seems to be working just fine.

If the folks at ZA handle this the way they handled the problems with release 5.0 several years ago causing the slow-down of some folks broadband connections (denying that their program caused a problem), their credibility will take a hit once again.

Time to step up, ZA. For now, you have lost my patronage to McAfee.
--
"I was the bad guy once again. I laughed at their sorrows. Ha ha ha ha ha." ]]> http://www.dslreports.com/forum/remark,20765582 Wed, 09 Jul 2008 16:46:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765578 anon : I uninstalled ZAP, then reinstalled. It did NOT solve my problem. I had to go from High to Med security to get it to work. I spent over 40 minutes with Microsoft on hold, and then gave up....finally I uninstalled the update, then got on line to find out what the problem was. Needless to say I am not a happy camper right now.]]> http://www.dslreports.com/forum/remark,20765578 Wed, 09 Jul 2008 16:46:09 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765573 Gary A :

said by FiOS Dan

:

Gotta believe ZA owns it as other firewalls appear to be unaffected.

I agree with your logic, but folks over on the ZA user forum seem to have it the other way around, which is my point. I've been a member there for quite a while. Here is one post (pay attention to the sentence I bolded):

"Today (Tuesday, 08 July 2008) is "patch Tuesday" for Microsoft.

There is a bad patch in this latest release: #951748.

#951748 installs fine but kills Internet Explorer after the reboot.

Two hours on the phone this afternoon with Microsoft Technical Support for IE7 determined that Zone Alarm's two "FIREWALL Security Zone" settings (INTERNET and TRUSTED) must be reduced from HIGH to MEDIUM to get IE7 to find web sites. Otherwise, on a 7 Mb DSL connection, after about 60 seconds, IE reports it is unable to open the URL. Reducing the Zone Alarm settings to MEDIUM right while IE is struggling to find a web site results in IE's instantly opening the web site.

Command window 'PINGs' return all packets without loss, proving the DSL connection is alive and well, despite IE's failures.

Microsoft has admitted to me that they have a problem with #951748. They tell me that it is theirs to fix, not Zone Alarm's.

My system is an HP PC running WXP Home Edition SP2, Internet Explorer 7 v. 7.0.5730.11 and Zone Alarm v. 7.0.470.000."

Its in this forum topic:

»forum.zonelabs.org/zonelabs/boar···id=18667

Is either company really doing anything?]]> http://www.dslreports.com/forum/remark,20765573 Wed, 09 Jul 2008 16:45:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765551 FiOS Dan : Well at least they have reset the severity level to "High".]]> http://www.dslreports.com/forum/remark,20765551 Wed, 09 Jul 2008 16:41:09 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765548 anon : I am on the internet with all the updates from MS (except for the July MRT update) on a Vista Home Premium (SP1) system running ZAAV. Internet Zone=High; Trusted Zone=Medium.]]> http://www.dslreports.com/forum/remark,20765548 Wed, 09 Jul 2008 16:39:56 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765519 Comp Cmndo : Follow the recommended action in Option 1
»download.zonealarm.com/bin/free/···sue.html

Look for upcoming update to ZoneAlarm 7.0.473.000]]> http://www.dslreports.com/forum/remark,20765519 Wed, 09 Jul 2008 16:35:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765485 hortnut : I am able to get to Internet now - set ZA to medium after MS update. [unable to do a restore - turned off, cannot uninstall update - think my settings in crapcleaner wiped out uninstall files for ms update]

Ran diagnostics in help as you described. Set ZA to high, tried to connect to websites - No Joy.

Reset ZA to med and immediately was able to get back on.

My experience and experiment.

xp pro, sp3.
--

Darn, its gettin that time to go to Wallymart to gits me picture taken agin.
]]> http://www.dslreports.com/forum/remark,20765485 Wed, 09 Jul 2008 16:28:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765450 FiOS Dan :

said by Gary A

:

Who owns this problem - MS or ZA?

Gotta believe ZA owns it as other firewalls appear to be unaffected.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20765450 Wed, 09 Jul 2008 16:22:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765437 Gary A : Issues like this always drive me crazy. Its the chicken or the egg scenario. Who owns this problem - MS or ZA? Watch it turn into a bunch of finger pointing and neither one does anything. :huh:]]> http://www.dslreports.com/forum/remark,20765437 Wed, 09 Jul 2008 16:20:48 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765412 FiOS Dan :

said by Welsh Chris :

The firewall in my router blocks "Shields Up" probes even if no firewall is running on the computer.

Thanks. That finally occurred to me hence the additional question in my edited post.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20765412 Wed, 09 Jul 2008 16:16:54 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765395 TheWiseGuy :

said by Gary A

:

Sorry - my bad! My Trusted Zone is, was and always has been set to Medium. Just like the Internet Zone is and was always set to High.

OK, that answers that question. :-)
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20765395 Wed, 09 Jul 2008 16:14:21 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765336 Gary A : Sorry - my bad! My Trusted Zone is, was and always has been set to Medium. Just like the Internet Zone is and was always set to High.]]> http://www.dslreports.com/forum/remark,20765336 Wed, 09 Jul 2008 16:05:24 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765325 winchester73 :

said by Comp Cmndo

:

They just modified the press release by rearranging the option order. Like that's going to make any difference!

ROTFLMAO

quote:
Recommended Actions â€”

Option 1: Move Internet Zone slider to Medium

After all the pontificating about NOT doing that.]]> http://www.dslreports.com/forum/remark,20765325 Wed, 09 Jul 2008 16:02:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765324 TheWiseGuy : The idea of having different Zones is to be able to give different levels of security for different IP addresses and programs. The object of a trusted zone is to add IPs that you want to have allow more permissions for access. These IPs will tend to be "trusted" IPs. You then can allow programs or protocols to these IPs that you might not allow to IPs on the Internet.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20765324 Wed, 09 Jul 2008 16:02:19 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765319 Comp Cmndo :

said by TheWiseGuy

:

I haven't used ZA in a long time so pardon me if this is a stupid question, Did you lower the trusted zone to medium?

No, not Trusted Zone, Internet Zone.]]> http://www.dslreports.com/forum/remark,20765319 Wed, 09 Jul 2008 16:02:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765316 anon :

said by FiOS Dan

said by Welsh Chris :

"Shields Up" has always shown my network as invisible to probes.

That may change with ZA set to medium. Give it a try and see if you are still invisible.

The firewall in my router blocks "Shields Up" probes even if no firewall is running on the computer.]]> http://www.dslreports.com/forum/remark,20765316 Wed, 09 Jul 2008 16:01:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765309 altermatt :

said by Gary A

:

Lowering the security level does not seem like a good option, IMHO.

I agree fully re: lowering the Internet Zone level to medium, but TheWiseGuy asked about the TRUSTED Zone, which many us DO keep at medium all the time, to allow easy networking on the LAN. There's a BIG difference in the two zones (hopefully you are VERY selective about what's in the trusted zone.)
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20765309 Wed, 09 Jul 2008 16:00:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765298 altermatt :

said by moopenguin32

:

I tried doing that at home and it did not work....I was still unable to access the Internet.

Thanks. I know people are trying to make helpful suggestions, but suggestion something (in this case that you nuke the databases) that doesn't work just creates a lot more work for the user and doesn't move the discussion forward. And just an fyi to those that asked, NO, you don't need DNS client service running; many of us have it disabled.

I'm still trying to figure out if having the DNS service disabled, as I do, and using Open DNS, as I do, actually does keep you safe from the vulnerability, as suggested here, and therefore obviates the need to install the update.

And would LOVE to hear an answer to my earlier question about whether Online Armor is affected as ZA was by installing the update---anyone know?
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20765298 Wed, 09 Jul 2008 15:58:31 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765274 Gary A :

said by TheWiseGuy

:

I haven't used ZA in a long time so pardon me if this is a stupid question, Did you lower the trusted zone to medium?

No, I didn't. Lowering the security level does not seem like a good option, IMHO.]]> http://www.dslreports.com/forum/remark,20765274 Wed, 09 Jul 2008 15:54:42 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765260 TheWiseGuy :

said by Gary A

:

Option 2 in the ZA press release did not work for me either. My router uses DHCP and the DNS servers ip address shown by ipconfig /all is my routers ip address. No joy!

I removed the new entry from the ZA Trusted Zone list. Again, I uninstalled the 2 MS updates and all is back to normal.

I haven't used ZA in a long time so pardon me if this is a stupid question, Did you lower the trusted zone to medium?
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20765260 Wed, 09 Jul 2008 15:51:41 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765252 Comp Cmndo :

said by Gary A

They just modified the press release by rearranging the option order. Like that's going to make any difference!]]> http://www.dslreports.com/forum/remark,20765252 Wed, 09 Jul 2008 15:50:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765236 Gary A : Option 2 in the ZA press release did not work for me either. My router uses DHCP and the DNS servers ip address shown by ipconfig /all is my routers ip address. No joy!

I removed the new entry from the ZA Trusted Zone list. Again, I uninstalled the 2 MS updates and all is back to normal.]]> http://www.dslreports.com/forum/remark,20765236 Wed, 09 Jul 2008 15:47:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765182 anon : winchester73,

I tried reinstalling and this did not resolve. The only thing that worked was removing the Windows update in question.

As far as the guy with the router issue, I could be wrong but I doubt the update or ZA had anything to do with it. Try resetting it to factory defaults and reconfiguring.]]> http://www.dslreports.com/forum/remark,20765182 Wed, 09 Jul 2008 15:37:33 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765162 TheWiseGuy : Most routers will act as a DNS proxy server. I believe but could be wrong that some routers will tell the computer via DHCP to use the router IP for the DNS server. Many user will set a static LAN IP and then instead of hardcoding the ISP DNS servers use the IP of the router for the IP their DNS server
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20765162 Wed, 09 Jul 2008 15:34:34 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765160 anon : I had the same issue with Zone Alarm Internet Security Suite. Removing that windows update resolved.

Thanks man,

xorgate]]> http://www.dslreports.com/forum/remark,20765160 Wed, 09 Jul 2008 15:34:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765129 CraftyPirate :

said by rusty1989

said by Sindows 7

:

What about routers that do the DNS?
Do they need to be patched also?

I was wondering about this too. Does anybody know?

The only thing you really need to worry about is getting the latest firmware for your router. If you have a Linksys WRT54G router, check here.

Edit: this doesn't have anything to do with ZA or Microsoft, it's just kosher to keep things like firmwares updated - especially when other "things" may be broken or vulnerable.]]> http://www.dslreports.com/forum/remark,20765129 Wed, 09 Jul 2008 15:29:16 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765117 Comp Cmndo :

said by rusty1989

said by Sindows 7

:

What about routers that do the DNS?
Do they need to be patched also?

I was wondering about this too. Does anybody know?

Routers do DHCP and DDNS and DNS. My router disables DDNS, by default. Whether this issue has any affect with current routing firmware is unknown to me.]]> http://www.dslreports.com/forum/remark,20765117 Wed, 09 Jul 2008 15:27:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765096 anon : Thanks so much for the tip - set ZoneAlarm to medium as a temp fix and everything now works. Will keep an eye on this one.]]> http://www.dslreports.com/forum/remark,20765096 Wed, 09 Jul 2008 15:23:12 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765089 winchester73 :

said by FiOS Dan

:

That press release is a crock.

Indeed mate. I had a nice laugh when I saw Severity: Medium at the upper right corner.

I tried option 2, no joy.]]> http://www.dslreports.com/forum/remark,20765089 Wed, 09 Jul 2008 15:21:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765064 rusty1989 :

said by Sindows 7

:

What about routers that do the DNS?
Do they need to be patched also?

I was wondering about this too. Does anybody know?]]> http://www.dslreports.com/forum/remark,20765064 Wed, 09 Jul 2008 15:18:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765039 anon : I just uninstalled it.]]> http://www.dslreports.com/forum/remark,20765039 Wed, 09 Jul 2008 15:15:20 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765026 FiOS Dan : That press release is a crock. I tell you, the way Check Point responds to this will for a long time determine the ongoing popularity or unpopularity of ZA. It is in times like these that a company has to step up to the plate, quicky and decisively, and not pass the buck off on someone (i.e. M$) else. :mad:
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20765026 Wed, 09 Jul 2008 15:13:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20765004 Comp Cmndo :

said by winchester73

:

ZA Press release: »download.zonealarm.com/bin/free/···sue.html

This is not a fix, it's a workaround.
Option 1-Reduce Internet Zone security
Option 2-Uninstall KB951748
Option 3-Add to trusted zones, this does not work! My DNS servers have always been in the trusted zones. After I installed the update, no work.

Some workaround: Reduce Security

Don't expect anything soon. Just imagine all the Checkpoint computers that no longer have network access!!]]> http://www.dslreports.com/forum/remark,20765004 Wed, 09 Jul 2008 15:08:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764985 moopenguin32 : I tried doing that at home and it did not work. It wiped out the settings for trusted programs and what IP addresses were in my trusted zone. However, I was still unable to access the Internet. I opted to just uninstall the Microsoft update.]]> http://www.dslreports.com/forum/remark,20764985 Wed, 09 Jul 2008 15:05:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764955 FiOS Dan :

said by winchester73

:

Just ran it, still "Stealth" with the slider at Medium.

Interesting and good to know. Thanks.

Edit: By the way, are you behind a router?
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20764955 Wed, 09 Jul 2008 14:59:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764930 winchester73 : ZA Press release: »download.zonealarm.com/bin/free/···sue.html]]> http://www.dslreports.com/forum/remark,20764930 Wed, 09 Jul 2008 14:53:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764906 Comp Cmndo :

said by MommaJ :

A. ...tech support immediately identified this as a ZA problem--kudos to them...

1. As a non-networked home user, should I be concerned at all that I don't have KB951748? (Hey, don't we need a name for this baby, like "ZA Killer"?) MS talks scary, but I'm skeptical.

2. What the heck is DNS, should I disable it to permit reinstall of KB951748, and if so, how?

3. If/when ZA manages a fix, how do I find KB951748 again to reinstall? Once I kicked it off my automatic updater, it dropped out of sight. MS site somewhere?

A. That is truly amazing! It's taken me an entire day to figure this out. Windows 98SE on the same triple boot computer (Win2k, Win98SE, WinXP) worked just fine.

1. If you access the Internet, you are networked. Technically, the Internet is a WAN (Wide Area Network) and not a LAN (Local Area Network). An in-home network is a LAN. ZA recommends lowering Internet Security from high to medium.

2. DNS = Domain Name System or Domain Name Service (what runs on your computer)
»en.wikipedia.org/wiki/Domain_Name_System

3. Just download and install it.

»www.microsoft.com/technet/securi···037.mspx

Windows 2000 SP4
»www.microsoft.com/downloads/deta···ylang=en

Windows XP SP3
»www.microsoft.com/downloads/deta···ylang=en]]> http://www.dslreports.com/forum/remark,20764906 Wed, 09 Jul 2008 14:49:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764881 anon : You can turn Zone Alarm upto full as per my previous email - if you go to help and support on your desktop click on tools to diagnose then click on Network diagnostics this will repair your dns server settngs which essentially is blocked at present. With this you do not need to either uninstall a microsoft update which is never really recommended or turn down your firewall.
I hope this helps]]> http://www.dslreports.com/forum/remark,20764881 Wed, 09 Jul 2008 14:46:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764823 winchester73 :

said by FiOS Dan

said by Welsh Chris :

"Shields Up" has always shown my network as invisible to probes.

That may change with ZA set to medium. Give it a try and see if you are still invisible.

Just ran it, still "Stealth" with the slider at Medium.]]> http://www.dslreports.com/forum/remark,20764823 Wed, 09 Jul 2008 14:35:54 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764807 anon : This Security Update only affected Internet Explorer, Firefox and I tunes on my computers. Outlook still worked as did most of my other program's updaters. Have left this update uninstalled.]]> http://www.dslreports.com/forum/remark,20764807 Wed, 09 Jul 2008 14:33:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764791 engo : Hi,

Same problem here. I don't think that using an older version of ZAF can solve the problem, for I use ZAF version 6.5.737.000 and, despite of that, I suffer the same problem with this KB951748 update.

I turned ZAF to Medium security mode, but I think I'm going to uninstall MS update instead.

Still waiting for the best solution.

Regards,
--
Enrique Gordillo C.]]> http://www.dslreports.com/forum/remark,20764791 Wed, 09 Jul 2008 14:31:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764785 Sindows 7 : What about routers that do the DNS?
Do they need to be patched also?]]> http://www.dslreports.com/forum/remark,20764785 Wed, 09 Jul 2008 14:30:28 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764738 FiOS Dan :

said by Aframe

:

I installed the KB951748 update and set Zone Alarm 7.0.473.000 slider to medium. All is working however when I do the test at DoxPara it still tells me the server is vulnerable. Is this what I should expect to see?

/Frank/

Apparently it depens upon which DNS server DoxPara chooses to test. Please refer to this post from our estemmed colleague NetFixer »Re: Internet flaw could let hackers take over the Web although the whole things sounds quite arbitrary and confusing to me. :huh:
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20764738 Wed, 09 Jul 2008 14:21:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764712 FiOS Dan : Hi MommaJ and welcome to BBR. You should become a member. It is a painless process and you will for sure find the site informative if not downright addictive. Plus it is nice to be part of a community when things get a little dicey in the land of broadband and the internet. Now, as for your questions:

1) Yes but hang on for just a bit because an updated version of ZA is surely right around the corner.

2) Do not disable DNS as that is the service that tells your computer that the alphabetical entry you typed in your browser's address bar is really a specific string of numbers known as the IP address.

3) You can visit the Windows Update website and do an automated check of your PC to retrieve KB951748 after the ZA update.

HTH
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20764712 Wed, 09 Jul 2008 14:15:24 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764696 Aframe : I installed the KB951748 update and set Zone Alarm 7.0.473.000 slider to medium. All is working however when I do the test at DoxPara it still tells me the server is vulnerable. Is this what I should expect to see?

/Frank/
--
HN7000s/.98m/2w,Sm office,Horizon 1,127west,1110,version5.6.1.19,XP Pro,Linksys WRT150N]]> http://www.dslreports.com/forum/remark,20764696 Wed, 09 Jul 2008 14:13:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764634 anon : 951748 got my 7.0.470.000 ZA too so I went back a day with system restore and im back up and rock-n for now. Now waiting for a better option.]]> http://www.dslreports.com/forum/remark,20764634 Wed, 09 Jul 2008 14:01:02 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764596 anon : Hello all,
Unsophisticated middle-aged mom here, glad I found you all today, would appreciate your patience. My path this morning took me first to my ISP, Cablevision, whose lovely non-outsourced tech support immediately identified this as a ZA problem--kudos to them, eh?--so I disabled ZA, found my way to the ZA forum and this one, got smarter, uninstalled KB951748, made sure it wouldn't automatically reinstall, enabled ZA and here I am, up and running and ZA protected (also a little pooped but figuring I did pretty well for an old fogie). BUT I have some questions, pretty please--

1. As a non-networked home user, should I be concerned at all that I don't have KB951748? (Hey, don't we need a name for this baby, like "ZA Killer"?) MS talks scary, but I'm skeptical.

2. What the heck is DNS, should I disable it to permit reinstall of KB951748, and if so, how?

3. If/when ZA manages a fix, how do I find KB951748 again to reinstall? Once I kicked it off my automatic updater, it dropped out of sight. MS site somewhere?

Many thanks!
MommaJ]]> http://www.dslreports.com/forum/remark,20764596 Wed, 09 Jul 2008 13:55:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764470 Gary A : I was hit with this problem this morning after I applied the 2 MS updates. Glad I found this thread. I've uninstalled both MS updates until they (MS or ZA) come up with a fix.]]> http://www.dslreports.com/forum/remark,20764470 Wed, 09 Jul 2008 13:30:31 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764408 anon : Yes...I feel the same way, I uninstalled KB951748 and will keep my current ZA installed until I find out what happens here later with updates, new versions, etc... :)]]> http://www.dslreports.com/forum/remark,20764408 Wed, 09 Jul 2008 13:21:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764369 TheWiseGuy : Unless someone is forwarding ports(etc), the router will still block unsolicited inbound packets.]]> http://www.dslreports.com/forum/remark,20764369 Wed, 09 Jul 2008 13:11:57 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764349 FiOS Dan :

said by Welsh Chris :

"Shields Up" has always shown my network as invisible to probes.

That may change with ZA set to medium. Give it a try and see if you are still invisible.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20764349 Wed, 09 Jul 2008 13:07:38 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764339 anon :

said by FiOS Dan

said by Welsh Chris :

I'll go and look for a zone alarm update now. If ZA hasn't been updated to correct this yet, I guess it soon will be, then I can let Windows update install KB951748.
Chris

I have a tab open at the ZA Forum and I will monitor it all day for the update notification in the promised "General Announcements" section. Stay tuned.

Having read more posts on this I guess I'll be safe enough behind my router's firewall if I set ZA to medium. "Shields Up" has always shown my network as invisible to probes.]]> http://www.dslreports.com/forum/remark,20764339 Wed, 09 Jul 2008 13:04:51 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764332 TheWiseGuy :

said by BobJam

:

Hey WiseGuy,

But I still have the same question . . . why didn't M$ just tell users that they could disable the DNS service instead of installing this update??

On another note, I have a slow archaic dial up (us dial up people are dinosaurs that haven't stepped into the 21st Century yet), so I'm probably not a candidate for disabling DNS.

And how would you tell that you're using a "poorly performing DNS server"?? Just curious.

MS obviously thinks running a DNS cache is an advantage. It is also not as thorough a fix as the MS fix, but unless someone has targeted you in particular it will greatly reduce the risk.

If you are on dial up, the cache probably speeds up lookups. You can tell if your DNS server is slow by running nslookup and seeing how long it takes to get answers, and if you get long delays before a web page starts loading it is a sign of a poorly performing DNS server.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20764332 Wed, 09 Jul 2008 13:03:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764321 anon : Run the network diagnostic tools in help and support this will solve the dns error caused by the update and Zone Alarm. If your ip address are fine and are able to access your router checking that your router is on line then what you will notice is that even ping commands are failing all it needs is the dns to be repaired the network diagnostic tool should do this for most users.]]> http://www.dslreports.com/forum/remark,20764321 Wed, 09 Jul 2008 13:01:50 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764319 anon :

said by remote control :

:)
My network connection through ZoneAlarm works fine, but I have to wait ages to get HTML pages I am developing on my computer to display :mad:

:mad: :mad: :mad:
Correction: not only my local pages display only after ages, but sure enough, my network connection is dead also.

Skype doesn't connect !

:mad: :mad: :mad: :mad:]]> http://www.dslreports.com/forum/remark,20764319 Wed, 09 Jul 2008 13:01:48 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764312 FiOS Dan :

said by Welsh Chris :

I'll go and look for a zone alarm update now. If ZA hasn't been updated to correct this yet, I guess it soon will be, then I can let Windows update install KB951748.
Chris

I have a tab open at the ZA Forum and I will monitor it all day for the update notification in the promised "General Announcements" section. Stay tuned.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20764312 Wed, 09 Jul 2008 13:00:44 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764287 TheWiseGuy :

said by altermatt

said by TheWiseGuy

:

If the threat is simply a static source port for DNS queries, the simple work around is to turn off the DNS client in services. DNS will then be done, (at least with XP) using dynamic source ports.

IIUC, you're saying one is safe NOT installing the update if they do not have DNS client service running? So those of us with it disabled, and using Open DNS, are safe?

No, I don't know that one is safe is they have the DNS client disabled, since I do not know the full extent of the vulnerability. I know that one of the things that the update does is have the source port for DNS change randomly. Now with the DNS client disabled the source port will change but it will not change randomly. The other thing that the update changes is it adds strong DNS transaction IDs. So turning off the DNS client does not completely accomplish what the update changes. Still, especially if you are behind a router, it reduces the risk significantly since the source port is no longer fixed.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20764287 Wed, 09 Jul 2008 12:57:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764281 BobJam : Hey WiseGuy,

But I still have the same question . . . why didn't M$ just tell users that they could disable the DNS service instead of installing this update??

On another note, I have a slow archaic dial up (us dial up people are dinosaurs that haven't stepped into the 21st Century yet), so I'm probably not a candidate for disabling DNS.

And how would you tell that you're using a "poorly performing DNS server"?? Just curious.]]> http://www.dslreports.com/forum/remark,20764281 Wed, 09 Jul 2008 12:56:14 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764271 MarkAW :

said by Tec :

You're running an older version of ZA - problem only applies, as far as I know, to the newest version - 7.somethingorother

Thanks for telling me i am running an older version of ZA, i never knew that and was wondering why i wasn't having the same problems others were having with the newer version of ZA. :uhh:
--
Advertising is legalized lying. - H.G. Wells
Pleasure in the job puts perfection in the work. - Aristotle]]> http://www.dslreports.com/forum/remark,20764271 Wed, 09 Jul 2008 12:53:56 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764194 anon : You're running an older version of ZA - problem only applies, as far as I know, to the newest version - 7.somethingorother]]> http://www.dslreports.com/forum/remark,20764194 Wed, 09 Jul 2008 12:40:33 EDT System Restore worked for me... http://www.dslreports.com/forum/remark,20764173 W8ASA : I restored my XP back to before this stupid update, and am back on line.
--
Microwave and RF Components at www.ohiomicrowave.com]]> http://www.dslreports.com/forum/remark,20764173 Wed, 09 Jul 2008 12:36:22 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764142 anon :

said by FiOS Dan

:

Thanks for the heads up winchester73. This is very troubling as I run ZAF on all three of my rigs. Can anyone else confirm this experience and, if so, have you discovered any other workarounds?

It's happened to me, today my computer has twice installed this update and broken my internet connection both times. I'll go and look for a zone alarm update now. If ZA hasn't been updated to correct this yet, I guess it soon will be, then I can let Windows update install KB951748.
Chris]]> http://www.dslreports.com/forum/remark,20764142 Wed, 09 Jul 2008 12:28:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764131 altermatt : I can't find a response yet to my earlier question in this thread: does La Luna's suggestion of just nuking the databases in ZA (rather than totally uninstalling/reinstalling the program) work to solve the problem? This would provide a much easier fix for people who got bitten by auto updates.

I think the suggestions to lower your security settings to medium are self-defeating; I'd much rather suggest to people to just disable the DNS client service (and use Open DNS or similar) and not install the update. Am I missing something?
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20764131 Wed, 09 Jul 2008 12:26:06 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764126 clewis4u91 : Yup same issue here. Most websites were working, however, I could not do the following:
- sign in to Windows Live Messenger
- start Orb
- access my mail through the Windows Live program
- access www.hotmail.com
- log in to xbox.ca, however I could still navigate the website

I rebooted the router and modem maybe 3 times and did the same with my computer. Glad I've come across this thread.]]> http://www.dslreports.com/forum/remark,20764126 Wed, 09 Jul 2008 12:24:54 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764118 DrStrange : Thanks for the info on the DNS client. I have it disabled on all of my machines as it was prolonging system startup and using a lot of RAM in the process. I now have one more reason to avoid the update.]]> http://www.dslreports.com/forum/remark,20764118 Wed, 09 Jul 2008 12:23:49 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764100 TheWiseGuy : There are many people who run with the DNS client disabled for various reasons. The DNS client serves as a cache for DNS lookups. Microsoft includes this service for the reasons mentioned in the following KB article

»support.microsoft.com/kb/318803

Unless you have a slow connection or use poorly performing DNS server the DNS client is not a major advantage, but the client does cause windows to use a static source port.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20764100 Wed, 09 Jul 2008 12:20:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20764099 altermatt :

said by TheWiseGuy

IIUC, you're saying one is safe NOT installing the update if they do not have DNS client service running? So those of us with it disabled, and using Open DNS, are safe?
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20764099 Wed, 09 Jul 2008 12:20:02 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM confirmed http://www.dslreports.com/forum/remark,20764088 anon : YES, I can confirm the problem with the Security update. It has affected 3 of my machines so far. 2 Win2k and 1 XP pro machine. I have confirmed the conflict with ZA and changed the settings as described above, but I prefer to remove the Hotfix/Security update KB951748. Both fixes work though. Not sure which is the more secure.]]> http://www.dslreports.com/forum/remark,20764088 Wed, 09 Jul 2008 12:19:02 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763979 BobJam : Hey WiseGuy,

I'm confused. If the fix is as simple as you say, then why did M$ come out with a patch instead of just telling users that they could disable the service to reduce the threat?? Not challenging your claim, because you seem to know a lot more about this stuff than I do, but clearly I'm missing something here.

And would disabling that service screw other things up because of the dependencies??]]> http://www.dslreports.com/forum/remark,20763979 Wed, 09 Jul 2008 12:01:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763885 etdweasel : Thanks for the tip! I've been screwing with my system all morning trying to figure this out...]]> http://www.dslreports.com/forum/remark,20763885 Wed, 09 Jul 2008 11:48:27 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763872 TheWiseGuy :

said by BobJam

:

The reason I took this somewhat drastic action is that I took keithpetersen's advice on page 3 and it seems like it's a serious threat. I really feel more comfortable with the KB951748 update.

If the threat is simply a static source port for DNS queries, the simple work around is to turn off the DNS client in services. DNS will then be done, (at least with XP) using dynamic source ports.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,20763872 Wed, 09 Jul 2008 11:47:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763806 BobJam : Well . . . I jumped the gun and uninstalled ZA and installed Comodo. More on that in a second.

The reason I took this somewhat drastic action is that I took keithpetersen's advice on page 3 and it seems like it's a serious threat. I really feel more comfortable with the KB951748 update.

I ran Steve Gibson's Shield-Up test on Comodo, and all the ports tested stealth. I then reinstalled the KB951748 update and I am on line, WITH COMODO running, just fine.

I do like the GUI of ZA better, but that may just be my unfamiliarity with the COMODO GUI, plus I've been using ZA for many years now. If I continue to like the ZA GUI better, I likely will uninstall COMODO and reinstall ZA when they fix this incompatibility (I'm tempted to call it a "bug", but I'm sure Microsoft doesn't consider it a bug . . . and, reading some of the experts here, I have to admit that it probably really isn't a bug).

While ZA and Microsoft are arguing about who's fault it is and who should come up with a solution (and that always happens, and Microsoft may have a stronger argument since this only happens with ZA) . . . is there any forum that is dedicated to MS Update bug fixes? I suppose I could visit the ZA forum for the next few days, and see the notice about fixing it in the next few days.

So that's why I tossed ZA in favor of Comodo . . . because I don't know how long it will take for either ZA or Microsoft to come up with a fix. And setting the protection level on ZA does NOT seem like a safe option to me.

But my sense is that maybe ZA will come up with a fix first and fast because they don't want to lose market share to Comodo, or other firewalls when people like me flee to other firewalls because they want the update. Microsoft can just sit on their hands, and they won't likely lose much market share to other OS's like Linux because of this issue.

But on the other hand, there are a lot of pissed off people (at least on this forum) because those that use ZA and a router also have had their router settings screwed up too. And some direct that anger toward M$.

Anyway, my question again: Is there a forum dedicated to MS Update bugs . . . I mean "incompatibilities"??

In any case, I now have the KB951748 update and am on line with a functioning firewall . . . and am also exercising some brain cells learning a new piece of software (Comodo).]]> http://www.dslreports.com/forum/remark,20763806 Wed, 09 Jul 2008 11:35:44 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763692 zteardrop :

said by hybucket

:

Thanks Dan-
I chose to remove the update, rather than d/l the older ZA version. Everything is now working fine. Damn them Updates! You'd think that by now, I'd know better.

Its more like damn them Zone. Zone has always done risk things in the OS, hooking stuff that is prone to change. Serves them right.
--
The official Norton Forum from Symantec: »community.norton.com/norton/ - where you really are allowed to say good things about Norton without getting banned !!]]> http://www.dslreports.com/forum/remark,20763692 Wed, 09 Jul 2008 11:14:40 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763687 anon : Happy to say my ESET NOD32 Smart Security firewall is working great with the new patches. I dumped ZA years ago.]]> http://www.dslreports.com/forum/remark,20763687 Wed, 09 Jul 2008 11:13:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763680 anon : Win2000/Latest ZA....then installed KB951748. Internet connection showing, but no web pages would load or email. Tried reloading ZA but still no joy....removed KB and sytem working fine again.

Blooming windows!!]]> http://www.dslreports.com/forum/remark,20763680 Wed, 09 Jul 2008 11:12:53 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763658 hybucket : Thanks Dan-
I chose to remove the update, rather than d/l the older ZA version. Everything is now working fine. Damn them Updates! You'd think that by now, I'd know better.]]> http://www.dslreports.com/forum/remark,20763658 Wed, 09 Jul 2008 11:09:54 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763613 anon : hi same problem. Lowering the zone alarm security setting allows access]]> http://www.dslreports.com/forum/remark,20763613 Wed, 09 Jul 2008 11:02:45 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763509 FiOS Dan : There are several websites you can try. Just Google "software + old versions". Here is one that has been mentioned before here at BBR...

»www.oldversion.com/program.php?n=zalarm
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20763509 Wed, 09 Jul 2008 10:45:23 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763487 hybucket : 2 computers, one on ZA 7 the other on ZA 5. The 5 still works, the 7 does not, even if I lower it to medium.
How do I uninstall the update that caused all this, or how do I find the free ZA 5 ?]]> http://www.dslreports.com/forum/remark,20763487 Wed, 09 Jul 2008 10:40:58 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763444 FiOS Dan :

said by Cudni

:

No other firewalls have issue, that are reported, maybe ZA should issue a fix?

Cudni

Absolutely right Cudni. The fix for this problem should come from Check Point rather than M$.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20763444 Wed, 09 Jul 2008 10:32:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763433 anon : :)
My network connection through ZoneAlarm works fine, but I have to wait ages to get HTML pages I am developing on my computer to display :mad:]]> http://www.dslreports.com/forum/remark,20763433 Wed, 09 Jul 2008 10:30:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763429 bcastner : While I think HIPS updating is part of the issue for some versions, I suspect the larger range of ports being used by DNS explains why clean installs do not resolve the issue for some versions, and moving the slider "works".

Unfortunately for those using such effected versions of Zone Alarm, there will be no backdown on this change. It is at the core of what is necessary to do in order to increase the randomness of DNS transactions, and it is fundamental to the problem and its resolution.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20763429 Wed, 09 Jul 2008 10:28:57 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763397 Cudni :

said by bcastner

:

For cases where it does not, I suspect the problem lies not in "bugs" with the DNS Hotfix, but with the nature of the change being implemented.

Indeed, if it was a bug in the fix there wouldn't be just ZA users loosing connection. In one of the posts above ZA user allowed few more ports in High settings which removed the restriction of the inbuilt rule blocking the update. It surprises me that ZA database is somehow acting abnormally in respect to the files updated this time.

Cudni
--
"Mercifully, he hit him with the soft end of the pistol."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2008]]> http://www.dslreports.com/forum/remark,20763397 Wed, 09 Jul 2008 10:22:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763383 winchester73 : Latest from the ZA forum:

"We have been working with MS over night on the issue. We are very confident a fix will be released soon. As far as how that is distributed either a patch from MS or in the form of a new build from ZA has not been determined.

We will notify all users of a fix when its ready at the top of the forum in the main announcements section.

We also still stand by our current workaround that you should uninstall the MS update KB951748

And do not set your ZA internet security level to Medium. By setting to Medium you potential expose your computers to a huge number of other threats than just the one that this patch from MS fixes."

»forum.zonelabs.org/zonelabs/boar···id=52860]]> http://www.dslreports.com/forum/remark,20763383 Wed, 09 Jul 2008 10:19:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763362 moopenguin32 : I had no clue what was happening this morning when my Internet no longer worked. It was not until I looked at my ZoneAlarm log while I was trying to access the Internet that there was a problem. Then I thought I might have a virus or something.

It's good to know this is a known issue. However, it is unfortunate that it happened. I will try the "Reset ZA database" fix when I get home. Hopefully that will work.]]> http://www.dslreports.com/forum/remark,20763362 Wed, 09 Jul 2008 10:13:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763351 TheWickerMan : It happened to me as well, and I spent about an hour going nuts trying to figure out why all the other computers in the house were still getting internet but mine wasn't.

Count me in as one of those who tried uninstalling & reinstalling ZA, to no avail. Every single attempt at connecting to the internet was blocked. Currently running with settings at "medium."]]> http://www.dslreports.com/forum/remark,20763351 Wed, 09 Jul 2008 10:12:25 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763325 Sindows 7 : Glad I ditched ZA when this happend the first time, or was it the second....

quote:
support.microsoft.com/kb/KB929547
WINDOWS6.0-KB929547-V2-X86.MSU

Update.mum

X86_658337c1a5137ea6f1508e4533683912_31bf3856ad364e35_6.0.6000.20582_none_376610cd8bda558e.manifest

X86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6000.20582_none_54ea4862d183ae20.manifest

X86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.20582_none_5fd47169ab8fd179.manifest

Netio.sys

Netiomig.dll

Netiougc.exe

Tcpip.sys

Tcpipcfg.dll
--

»Re: Zone Alarm free today....

»Zone Alarm free today....

--
ASUS A8V 2.0-Deluxe 1018beta 2 AMD FX-60 OCZ PC3200 EL Platinum Edition 2GB 2-3-2-9-1T@400DDR Bank Interleaving Enabled Sapphire ATI HD3850 512GDDR3 AGP HT Omeaga Claro Windows Vista Ultimate non-SP1 ADSL 6Mbps APC Back UPS 900VA]]> http://www.dslreports.com/forum/remark,20763325 Wed, 09 Jul 2008 10:06:56 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763321 bcastner : The issue with different versions I think can be traced to how well the HIPS side of things handles the multiple new files used to replace the core of the TCP/IP stack. This would explain matters if an uninstall/reinstall, or reset to defaults did work for some versions.

For cases where it does not, I suspect the problem lies not in "bugs" with the DNS Hotfix, but with the nature of the change being implemented.

In the past DNS essentially used the "ephermal" range of TCP/IP ports, and a very narrow one at that. Part and parcel of the DNS Hotfix is to expand this range in a big way. This is to allow greater randomness, as the Port used is the basis in many cases for the indentifying transaction ID that controls the security of the DNS process. This larger randomness value reduces significantly the ability for a DNS spoof to happen.

It is this port expansion by DNS that I believe certain versions of Zone Alarm (and probably other firewalls) cannot handle. Moving the slider to "Medium" likely controls how narrowly and rigorously is port enforcement done by Zone Alarm. The DNS Exploit Hotfix changes the DNS ephermeral port usage in substantial and signficant ways. This has to be done in order to make secure the entire DNS system. There is nothing buggy about it, it is part and parcel of the necessary changes being enforced by the Hotfix.

My opinion.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20763321 Wed, 09 Jul 2008 10:06:15 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763214 winchester73 : Have a read here: »www.breitbart.com/article.php?id···rticle=1

More information courtesy of my best bud Corrine:

said by "Corrine" :
With further regard to the referenced Microsoft Update, KB 951748, it is an extremely important update and definitely should be installed.

See Heise Security: Massive DNS security problem endangers the internet

Also from Heise Security: Microsoft patch day: nine plugged, two open

]]> http://www.dslreports.com/forum/remark,20763214 Wed, 09 Jul 2008 09:41:49 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763197 anon : Cloned reply (I'm posting this on multiple boards)

---

The problem is with Zone Alarm. They are aware of the issue, and are working on it:

»forum.zonelabs.org/zonelabs/boar···id=52785

For ZA Free, there are two possible fixes: uninstall KB951748, or reset your internet security level to Medium in ZA. Neither is ideal. Uninstalling the update is preferable, but only just.

For those using ZA Pro, here's a suggested solution. IDK if it works, since I'm running ZA Free, but it's worth a try:

»Re: MS update KB951748 and ZoneAlarm --- PROBLEM

For the rest of us, you can always try Comodo Firewall instead:

»www.personalfirewall.comodo.com/···all.html

Comodo is not tweaking over the expanded range of ports this update appears to implement.

For those folks suggesting you drop ZA and all other 3rd-party firewalls and rely on the Windows firewall, I suggest *you* go right ahead. Then call me to fix your computer when you get overrun by malware. Be sure to tell me how proud you are to have ditched those evil 3rd-party firewalls for the Windows Crayola version, so I can charge you extra for stupidity.]]> http://www.dslreports.com/forum/remark,20763197 Wed, 09 Jul 2008 09:38:44 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763137 anon : Just spent 1hr with internet prov. telling me to contact computer maunfac. about connectivity!

Deleting this update works in less than 5 min! Thanks!]]> http://www.dslreports.com/forum/remark,20763137 Wed, 09 Jul 2008 09:25:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763050 anon : Uninstalling and re-installing did not fix the issue even with the latest download from the zonealarm site.

The setting internet zone to medium does work however.

Have tested this on two different PCs]]> http://www.dslreports.com/forum/remark,20763050 Wed, 09 Jul 2008 08:59:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763044 Cudni : Interesting to know that older ZA versions work fine with the update :)

Cudni]]> http://www.dslreports.com/forum/remark,20763044 Wed, 09 Jul 2008 08:58:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763028 anon : I try very clean install (even with registry manually cleaning - manually removing all filess according ZA technical support even the licence file ) - and ... doesn't work - problem still exist.]]> http://www.dslreports.com/forum/remark,20763028 Wed, 09 Jul 2008 08:55:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763026 bcool : For informational purpose only, I admit to running older version ZA 6.1.744.001. WINXP SP3 updated today including KB951748. No problems whatsoever!
This is not very helpful, I know. But there you have it. :uhh:
--
"in flagrante delicto"]]> http://www.dslreports.com/forum/remark,20763026 Wed, 09 Jul 2008 08:54:47 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763016 anon : Luna...try it hon...delete and clean re-install]]> http://www.dslreports.com/forum/remark,20763016 Wed, 09 Jul 2008 08:51:31 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20763011 Rogue Wolf :

said by hortnut

:

I was able to ping my wireless router, cable modem, various websites from a command window.

I was unable to enter IP addresses direct into the address window of IE or Firefox.

Ditto here. I reverted to a Restore Point from the day before and everything was back to normal.

I'll look into resetting the database for ZA once I get home, but sheesh... I hate when this sort of thing happens. I was cursing out Microsoft all night. :p
--
Four gods wait on a windowsill,
Where once eight gods did war and will.
And if the gods themselves may die,
What does that say for you and I?]]> http://www.dslreports.com/forum/remark,20763011 Wed, 09 Jul 2008 08:50:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762985 anon : I just deleted and then reinstalled zonealarm and everything is fine. The fact is Bill Dumb Ass Wanker MF Gates wants us to use his vulnerable Windows Firewall.
Do not trust Windows firewall...I had to format and then reinstall everything last month, all because Windows Firewall FAILED...ffs. Trust Zone Alarm]]> http://www.dslreports.com/forum/remark,20762985 Wed, 09 Jul 2008 08:45:52 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762936 HA Nut : I use ZAF on dialup and really have no desire to lower any settings in ZAF to load this update. Until a fix is found from ZA, I do not plan to load KB951748.

I use the hphosts HOST file and as many others recommend when running a large HOSTS file, I have my DNS client service disabled. It's hard for me to see how my DNS can be poisoned if I don't have it running??? Am I understanding this situation wrong?]]> http://www.dslreports.com/forum/remark,20762936 Wed, 09 Jul 2008 08:31:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762921 anon : I can confirm re-installing Zone Alarm on Windows XP SP3 does not fix the problem. I am using the medium setting for now.

Tim S]]> http://www.dslreports.com/forum/remark,20762921 Wed, 09 Jul 2008 08:27:26 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762898 anon : By the way - reinstall - even full - doesn't work
I have latest XP version 70_473_00]]> http://www.dslreports.com/forum/remark,20762898 Wed, 09 Jul 2008 08:17:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762892 anon : Changing High to medium - it was my first solution. Now I set to high and in "custom" section "allow tcp on ports: 80, 443, 465, 995, 110, 25 - and it works.
Ports are for : http, https, SMTP (ssl), POP (ssl), POP, SMTP
It works.
I don,t know the difference between high and medium level - but now I have high and wait for better solution.]]> http://www.dslreports.com/forum/remark,20762892 Wed, 09 Jul 2008 08:14:48 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762877 Austinloop : Me, too. Lost connectivity after applying the update. Now using Comodo until resolved.]]> http://www.dslreports.com/forum/remark,20762877 Wed, 09 Jul 2008 08:09:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762869 anon : Thank you very much for this, i my internet died in the same way this morning and i thought as i'd just installed a microsoft hotfix that it most likely had something to do with it, would never have worked out that it was zone alarm conflicting with it tho. Much appreciated, Rob]]> http://www.dslreports.com/forum/remark,20762869 Wed, 09 Jul 2008 08:06:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762854 anon : Yes, I have this problem as well. After Microsoft Windows Update installed today on July 9th, Zone Alarm Freeware
version 70.473 blocks any web browsing with IE and Firefox and reading emails with Outlook Express.

:-((]]> http://www.dslreports.com/forum/remark,20762854 Wed, 09 Jul 2008 08:02:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762852 anon : I tried the complete uninstall and then fresh reinstall of ZASS and it did not work for me. The only fixes were the reduction of Internet Zone security setting to medium or the removal of the MS patch as previously mentioned. ZoneAlarm needs to fix their product as this new DNS vulnerability is not going away.]]> http://www.dslreports.com/forum/remark,20762852 Wed, 09 Jul 2008 08:01:17 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762849 Cudni : No other firewalls have issue, that are reported, maybe ZA should issue a fix?

Cudni]]> http://www.dslreports.com/forum/remark,20762849 Wed, 09 Jul 2008 08:00:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762848 anon : A temporary work-round is to do a system restore to a day before the KB951748 update and then disable ms automatic updates.]]> http://www.dslreports.com/forum/remark,20762848 Wed, 09 Jul 2008 07:59:59 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762813 anon : SIMPLE SOLUTION!

I have tried the various suggestions here but none worked for me (except for reducing the zonealarm security setting which should NOT be tried except for emergency use).

The ONLY safe thing to do is to REMOVE the defective Windows Update component as follows:-

1) select "Start->Settings->Control Panel"
2) select "Add/Remove Programs"
3) select the 'check' box at the top of the screen that says "Show Updates" (there may be a pause for a minute or so)
4) scroll down the update list until you see the update that says "update for Windows XP KB951748"
5) Select the "KB951748" update and click on REMOVE

Now just reboot the PC and you're back to normal!

Probably best to wait a week or so for Microsoft to fix the bugs and then attempt another update then. Nothing bad is going to happen in the mean time, after all Windows XP has been around ages now and everyone already has a bazillion security patches installed.

Remember, every patch often adds another bug, which needs another patch and so on; it's generally best not to update until a few days after the patch is released and fully tested, unless of course you wish to be an unpaid 'beta-tester' for Mr Gates' software! ;--)]]> http://www.dslreports.com/forum/remark,20762813 Wed, 09 Jul 2008 07:44:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762792 anon :

said by Tude :

Anyway the Home machine appeared to fix itself after a couple of re-boots

I spoke too soon -- it turns out I hadn't installed KB951748 on the Home machine. When I did, both machines behaved the same. Interesting that I could ping a site but couldn't get to the internet via browsers.

Tude]]> http://www.dslreports.com/forum/remark,20762792 Wed, 09 Jul 2008 07:31:03 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762706 anon : I have two machines - one with XP Home and other with XP Pro (both SP3 and ZA). I could not access the internet through browser (IE 7 and Opera 9.51) on either machine after installing KB951748 but could successfully ping one site at least (I only tried google.com.au). Anyway the Home machine appeared to fix itself after a couple of re-boots but I had to uninstall KB51748 to get the Pro machine to work.]]> http://www.dslreports.com/forum/remark,20762706 Wed, 09 Jul 2008 06:27:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762691 anon : With regard to zonealarm: what worked for me is lowering the Zonealarm level: for internet from "High/stealth" to "Medium/visible but protected".

So for those who when choosing between "KB or Zone" choose "dump Zone", there is another option...]]> http://www.dslreports.com/forum/remark,20762691 Wed, 09 Jul 2008 06:18:32 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762645 Cudni :

said by La Luna

:

This is the vague explanation:

If the windows update changed the usual needed files for networking/internet, then the ZA will not see the changes and continue to use the previously known files and ignore the newer files. Even though the file names and locations are still the same from before, now the file size and checksums no longer match.

Vague indeed. Surely ZA would then prompt on the new files if changed. This issue might go deeper into how ZA is working

edit: an added rule might help
»www.castlecops.com/article-6916-···0-0.html
"..
According to the German site Heise Security the problem lies in the personal firewall expecting dns queries only from one udp port. The windows update randomizes the source port for udp queries. Heise Security suggests an allow rule for the firewall, which allows udp-packets from any port to port 53 of the dns server and the respective answers.
.."

Cudni
--
"Mercifully, he hit him with the soft end of the pistol."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2008]]> http://www.dslreports.com/forum/remark,20762645 Wed, 09 Jul 2008 05:22:34 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762577 altermatt :

said by La Luna

:

To solve this, just reset the ZA database and the ZA will be "fresh" as when it was first installed

Does this really work? If so, it is a HECK of a lot easier to just nuke the databases than to reinstall the whole program, and a HECK of a lot safer than setting the internet zone to medium.

Is Online Armor affected? I've been meaning to switch for a while, since my ZAPro updates expired, and this might be the motivation.
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick]]> http://www.dslreports.com/forum/remark,20762577 Wed, 09 Jul 2008 04:22:30 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762546 Owlbet : On Vista or XP?

I use NIS 2008 on two updated Vista computers and I've had no problems on either machine. ]]> http://www.dslreports.com/forum/remark,20762546 Wed, 09 Jul 2008 03:53:21 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762494 dvd536 : Any problem with NIS 2008 with this update?]]> http://www.dslreports.com/forum/remark,20762494 Wed, 09 Jul 2008 03:05:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762474 redxii : Fine on my 2 PCs, but I'm not using ZoneAlarm.

Perhaps ZoneAlarm should be fixed. No one should have to fix it for them.]]> http://www.dslreports.com/forum/remark,20762474 Wed, 09 Jul 2008 02:59:21 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762329 anon : I was also hit by installing the update.

I uninstalled it via the Control Panel | Add/Remove Programs, rebooted the computer and I had Internet access again.]]> http://www.dslreports.com/forum/remark,20762329 Wed, 09 Jul 2008 01:42:09 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762313 w8sdz : Dan Kaminsky will be elaborating much further on the DNS discovery and the solution at Black Hat USA 2008 (August 2-7) in Las Vegas. Let's hope that Microsoft and ZoneAlarm have fixed the KB951748 incompatibilities by that date. If not, the hackers will then have the information they need to exploit our PCs.

Details here (on the right side of the page):

»www.blackhat.com/

--
73 de w8sdz - sip:271752@fwd.pulver.com]]> http://www.dslreports.com/forum/remark,20762313 Wed, 09 Jul 2008 01:34:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762242 anon :

said by gugarci

:

To play it safe I've chosen to hide that update. Don't want my wife to accidentally install it. Eventhough I have a sticky by the PC with a "DO NOT INSTALL KB951748". :hmm:

Turn off Microsoft Automatic Updates and Security Alerts until they work the compatibility out (who knows how long that will be). ]]> http://www.dslreports.com/forum/remark,20762242 Wed, 09 Jul 2008 01:07:49 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762222 gugarci : To play it safe I've chosen to hide that update. Don't want my wife to accidentally install it. Eventhough I have a sticky by the PC with a "DO NOT INSTALL KB951748". :hmm:]]> http://www.dslreports.com/forum/remark,20762222 Wed, 09 Jul 2008 00:56:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762194 anon :

said by w8sdz

:

Do not uninstall the KB951748 update. It's VERY important.

Fixes Released for Massive Internet Security Issue

On July 8th, technology vendors from across the industry will simultaneously release patches for their products to close a major vulnerability in the underpinnings of the Internet. While most home users will be automatically updated, it’s important for all businesses to immediately update their networks. This is the largest synchronized security update in the history of the Internet, and is the result of hard work and dedication across dozens of organizations.

Details here:

»securosis.com/2008/07/08/dan-kam···eleased/

It's far better to run ZoneAlarm in the Medium setting because the DNS poisoning issue can cause your browser to be sent to bad sites.

Why?

Don't you have to be specifically targeted with the DNS cache poisoning (it's the same issue, different day, right)?

If so, I'd rather surf with a decent modicum of blanket security, than allow my computer resources to be shared.

Am I wrong?]]> http://www.dslreports.com/forum/remark,20762194 Wed, 09 Jul 2008 00:50:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762136 w8sdz : Do not uninstall the KB951748 update. It's VERY important.

Fixes Released for Massive Internet Security Issue

On July 8th, technology vendors from across the industry will simultaneously release patches for their products to close a major vulnerability in the underpinnings of the Internet. While most home users will be automatically updated, it’s important for all businesses to immediately update their networks. This is the largest synchronized security update in the history of the Internet, and is the result of hard work and dedication across dozens of organizations.

Details here:

»securosis.com/2008/07/08/dan-kam···eleased/

It's far better to run ZoneAlarm in the Medium setting because the DNS poisoning issue can cause your browser to be sent to bad sites.
--
73 de w8sdz - sip:271752@fwd.pulver.com]]> http://www.dslreports.com/forum/remark,20762136 Wed, 09 Jul 2008 00:32:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762097 anon :

said by winchester73

:

For those of you using ZoneAlarm who installed the windows updates today, you probably already know that your internet connection has died. It appears that KB951748 made changes to the networking files that ZA doesn't see/recognize.

After two hours of messing around, I found an inelegant solution that will work temporarily ... set the Internet Zone Security permission slider from high to medium. The connection will be restored.

I discovered this after I finally figured out ZA was blocking my internet connections, and turned it off. Once everything worked again as normal, I started playing around and hit on this lowered permission setting.

I imagine the ZA forum will be full of better solutions, but thought this would get you back up and running in the short term.

Okay. Uninstalling KB951748 does work. It allows you to set ZA to high settings and access the net.

I've turned off XP update notifications and automatic updates until this problem gets resolved.

The alternative (setting ZA internet settings to 'medium') is way too unacceptable.]]> http://www.dslreports.com/forum/remark,20762097 Wed, 09 Jul 2008 00:17:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20762020 anon :

said by Inkognito :

I had the same issue with that MS update and Zonealarm. I tried all solutions, and only thing I could do to get my Internet back was to uninstall the update. Well done MS.

How do I do that?

I have the exact same problem. I can only access the internet by setting ZA internet security to 'medium.']]> http://www.dslreports.com/forum/remark,20762020 Tue, 08 Jul 2008 23:56:57 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761747 anon : I had the same issue with that MS update and Zonealarm. I tried all solutions, and only thing I could do to get my Internet back was to uninstall the update. Well done MS.]]> http://www.dslreports.com/forum/remark,20761747 Tue, 08 Jul 2008 22:49:24 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761661 gugarci : Which version of ZA do you use??? I have an old version also and since I use a router have no plans to update.]]> http://www.dslreports.com/forum/remark,20761661 Tue, 08 Jul 2008 22:28:20 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761656 MarkAW :

said by kelvin :

Your ZoneAlarm is an old version. The latest version should be 7.x

I know my ZA is a old version and that the latest version is 7.x , why do you think i am not having the problems others are having.
--
Advertising is legalized lying. - H.G. Wells
Pleasure in the job puts perfection in the work. - Aristotle]]> http://www.dslreports.com/forum/remark,20761656 Tue, 08 Jul 2008 22:26:09 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761589 Siko : Ok, so this was the problem. I thought another update was the problem so I did a system restore to restore my update. Tomorrow I'll set the security permission slider to medium and lets see if it can restore the internet connection. ]]> http://www.dslreports.com/forum/remark,20761589 Tue, 08 Jul 2008 22:13:18 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761521 anon : Your ZoneAlarm is an old version. The latest version should be 7.x]]> http://www.dslreports.com/forum/remark,20761521 Tue, 08 Jul 2008 22:00:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761266 hortnut : I was able to ping my wireless router, cable modem, various websites from a command window.

I was unable to enter IP addresses direct into the address window of IE or Firefox.]]> http://www.dslreports.com/forum/remark,20761266 Tue, 08 Jul 2008 21:13:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761254 MarkAW : This problem has something to do with what version of ZA one is using. A friend of mine just called me asking me for help saying he lost his internet after the Microsoft update today. He uses ZA as well but his version is 7.0.470.000, so i told him to uninstall the KB951748 and reboot his system and he should be back online which he is now.
--
Advertising is legalized lying. - H.G. Wells
Pleasure in the job puts perfection in the work. - Aristotle]]> http://www.dslreports.com/forum/remark,20761254 Tue, 08 Jul 2008 21:10:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761218 anon :
Thanks, i know it has something to do with the latest update. But i didn't know it was connected to ZA until i checked it up here.

Oh well, defenses lowered (that seems to work for now) and i'm keeping the update hopefully ZA will be updated soon.

thanks guys.]]> http://www.dslreports.com/forum/remark,20761218 Tue, 08 Jul 2008 21:03:00 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761179 anon :

said by John McD :

Or simply uninstall/reinstall ZA - but this is a real pain.

I uninstalled and re-installed 3 times before finding this topic.

So don't bother.

Will re-install again and try the "medium" setting now :/

Friggin blows.]]> http://www.dslreports.com/forum/remark,20761179 Tue, 08 Jul 2008 20:55:13 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761174 Listener4 : Thank you very much!]]> http://www.dslreports.com/forum/remark,20761174 Tue, 08 Jul 2008 20:54:48 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761173 Sc0tt : i killed my wife's internet connection with this update. uninstalled it and all is well...........]]> http://www.dslreports.com/forum/remark,20761173 Tue, 08 Jul 2008 20:54:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761153 hortnut : Thank you, thank you.

I am on a backup laptop, running Windows 2000 I have not run for over 4 months. I knew there was a connection between the download of todays updates and my lack of being able to go back on the net after rebooting.

I am on wireless, cable - powercycled all and could ping websites, the wireless router, cable modem, yahoo, google in command window. but nothing else. I only spent 45 minutes, till I recalled I had this w2k laptop under my bed.

I'll try the fix.

edit: took 5 minutes to fix on other laptop with XP Pro. Though I am not happy about lowering security settings on Zone Alarm, it worked.

Unable to unistall the MS update - got an error that it could not be found or some such crap. So I'll have to run ZA at this lower security setting, till there is a fix.
--

Darn, its gettin that time to go to Wallymart to gits me picture taken agin.
]]> http://www.dslreports.com/forum/remark,20761153 Tue, 08 Jul 2008 20:51:07 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761083 Greg_Z : Then, it is not a Microsoft fault, but Checkpoint for not making sure that their product was compatible with the latest updates & Service packs. What gets me, is that Software Manufacturers have the opportunity to work hand in hand with MS, but refuse to do so, because it will cost them money.]]> http://www.dslreports.com/forum/remark,20761083 Tue, 08 Jul 2008 20:36:49 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761081 Kiwi : I could and would, but I won't ;)]]> http://www.dslreports.com/forum/remark,20761081 Tue, 08 Jul 2008 20:36:40 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20761031 viperpa33s : I was also hit by the update crippling ZA. I actually didn't know the update was the cause till I seen this posting. Hopefully this gets fixed quick. ]]> http://www.dslreports.com/forum/remark,20761031 Tue, 08 Jul 2008 20:26:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760977 anon : I have XP Home and I uninstalled KB951748, rebooted and all is well.]]> http://www.dslreports.com/forum/remark,20760977 Tue, 08 Jul 2008 20:12:51 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760973 swhx7 : The Microsoft naming scheme is overly complex and rather confusing. Here's what I have found out in a few minutes of clicking around.

* MS08-037 is the Microsoft patch for the DNS problem discovered by Dan Kaminsky and patched by a bunch of vendors today.

* Kb article 951748 at support.microsoft.com/kb/951748 is a kind of umbrella summary of MS08-037.

* In the bulletin "for IT professionals" about Ms08-037, and also in the "home user" version of the bulletin, and again in the monthly summary for IT folks, ms08-037 is identified as 953230 and '951748' is not used.

The DNS vulnerability is serious and one cannot "hide behind a router" as one poster mentioned; in web use or other internet activity you're probably making DNS requests all the time.

Therefore I would suggest keeping the patch and using a different local firewall for application control, or adjusting ZA to "medium" - then it's fine to rely on the firewall in the router.]]> http://www.dslreports.com/forum/remark,20760973 Tue, 08 Jul 2008 20:12:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760946 anon : Yes, I too discovered the same problem and solution with KB951748 and Zone Alarm.

Warren]]> http://www.dslreports.com/forum/remark,20760946 Tue, 08 Jul 2008 20:06:43 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760944 gugarci : Wow!!!!!
Came very close to installing this update. I did a system restore point and almost hit the install button. But decided to check here first. Glad I did as I use an old version of ZA 6.5.737. Now I don't know what to do since I have no plans to update ZA since I used it in conjunction with Linksys router. ]]> http://www.dslreports.com/forum/remark,20760944 Tue, 08 Jul 2008 20:06:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760905 FiOS Dan :

said by winchester73

:

Eeks, what to do? Based on that DNS article posted earlier, I think I will leave ZA at Medium and hide behind my router until the dust settles.

Not sure how many websites you frequent winchester73 but I just might hardwire the IPs of all of my Favorites into the Hosts file and bypass the DNS system for a while.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20760905 Tue, 08 Jul 2008 20:01:27 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760766 winchester73 : Reply from a ZA Administrator at their forum:

"We are investigating the issue with the MS update KB951748.

For the time being we suggest you uninstall KB951748 until the issue has been resolved.

We will post when we have more information"

»forums.zonelabs.com/zonelabs/boa···id=52785

Eeks, what to do? Based on that DNS article posted earlier, I think I will leave ZA at Medium and hide behind my router until the dust settles.]]> http://www.dslreports.com/forum/remark,20760766 Tue, 08 Jul 2008 19:33:01 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760759 anon : same thing just happened to me, and I'm a relative neophyte, but after 30 minutes of unplugging router, checking our other pc (that still had net access), I figured it out. I can't imagine how many people - and it WILL be thousands - will end up with this problem and not know that it's an update/ZA conflict issue.

For now, I'll keep ZA running and do without the update, which I uninstalled - it's a relief just to know that other people are contending with this and trying to address the problem. I'd hate to ditch ZA for the Windows Firewall.]]> http://www.dslreports.com/forum/remark,20760759 Tue, 08 Jul 2008 19:30:47 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760736 FiOS Dan :

said by jadinolf

said by FiOS Dan

said by John McD :

Or simply uninstall/reinstall ZA - but this is a real pain.

Yes indeed, a genuine first-class PITA. :(

Wonder if it works?

I think it will because ZA will detect the new network settings as if it was the first-ever install.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20760736 Tue, 08 Jul 2008 19:23:56 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760709 jadinolf :

said by FiOS Dan

said by John McD :

Or simply uninstall/reinstall ZA - but this is a real pain.

Yes indeed, a genuine first-class PITA. :(

Wonder if it works?
--
This post printed on 100% recycled bytes]]> http://www.dslreports.com/forum/remark,20760709 Tue, 08 Jul 2008 19:17:35 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760696 FiOS Dan :

said by John McD :

Or simply uninstall/reinstall ZA - but this is a real pain.

Yes indeed, a genuine first-class PITA. :(
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20760696 Tue, 08 Jul 2008 19:15:15 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760683 anon : Yes. Setting ZA internet security to "medium" works. So does uninstalling KB951748 and leaving the ZA internet setting on "high". But either method creates some vulnerability. Which way is less risky? I really don't know. Another workaround might be to initialize the ZA "database" and let the ZA firewall reconfigure itself from scratch. See La Luna's post for a link to the instructions. Or simply uninstall/reinstall ZA - but this is a real pain.]]> http://www.dslreports.com/forum/remark,20760683 Tue, 08 Jul 2008 19:12:16 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760649 Pentangle : I'm running Zone Alarm Free V6.5.737.000, downloaded MS update KB951748 and lost my Internet connection. Worse had to disconnect my Linksys router 'cause even after uninstalling KB951748 the router still won't allow me to connect. Now I'm without router. When oh when will I ever learn to hold off on MS updates until the dust settles in a few days. Any suggestions on how to restore the router?
--
Life is like stepping onto a boat which is about to sail out to sea and sink. - Shunryu Suzuki-roshi
]]> http://www.dslreports.com/forum/remark,20760649 Tue, 08 Jul 2008 19:03:18 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760621 FiOS Dan :

said by winchester73

:

Sounds like this will be an issue for a while ...

»forum.zonelabs.org/zonelabs/boar···id=52751

From that post--"Okay, the best advice is do a clean uninstall of the ZA and re-install the ZA."

To which I say "Faggedaboutit." :(
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20760621 Tue, 08 Jul 2008 18:57:29 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760593 hurfy : huge multi-vendor patch day for DNS vulnerability perhaps. Every OS and vendor seems to be listed.

»securosis.com/2008/07/08/dan-kam···eleased/

Even if the instructions for a clean install work i am not repeating it and reenter the license code for 20 computers :(

Seems like the cure is worse than the disease ? Lowering the security setting as alternate fix doesn't sound like more secure to me ...

Sounds like something ZA should have been aware of tho :/

Think i'll pass on this one for a bit also. No screaming from the user with auto-update on yet...it installs updates when you shutdown doesn't it? ]]> http://www.dslreports.com/forum/remark,20760593 Tue, 08 Jul 2008 18:52:11 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760434 winchester73 : Sounds like this will be an issue for a while ...

»forum.zonelabs.org/zonelabs/boar···id=52751]]> http://www.dslreports.com/forum/remark,20760434 Tue, 08 Jul 2008 18:16:56 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760388 jaykaykay : Hmmmm. I am now left to wonder if it depends upon which version, True Vector, and driver of ZA, any model, one is rinning. If it works with some and not with others, that leaves all of us up a tree till it's fixed.

]]> http://www.dslreports.com/forum/remark,20760388 Tue, 08 Jul 2008 18:07:04 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760328 buckw1 : Commodo had to be told to allow the files also....so if someone has it set to silent, beware.]]> http://www.dslreports.com/forum/remark,20760328 Tue, 08 Jul 2008 17:53:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760299 jadinolf :

said by MarkAW

:

I have downloaded and installed KB951748 and i use Zone Alarm and as you all can see i am still online with no problems.

edit: Don't get me wrong i am not saying that any of you are not having problems but i don't think this warning applys to everyone.

Hmmmmmmmmm wonder if it would help to install an older version of ZA? Oh well, I installed Comodo until this problem is resolved.
--
This post printed on 100% recycled bytes]]> http://www.dslreports.com/forum/remark,20760299 Tue, 08 Jul 2008 17:47:58 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760233 MarkAW : I have downloaded and installed KB951748 and i use Zone Alarm and as you all can see i am still online with no problems.

edit: Don't get me wrong i am not saying that any of you are not having problems but i don't think this warning applys to everyone.
--
Advertising is legalized lying. - H.G. Wells
Pleasure in the job puts perfection in the work. - Aristotle

]]> http://www.dslreports.com/forum/remark,20760233 Tue, 08 Jul 2008 17:36:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760163 jadinolf : Add me to the group of folks who are affected. :(
--
This post printed on 100% recycled bytes]]> http://www.dslreports.com/forum/remark,20760163 Tue, 08 Jul 2008 17:22:58 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760050 FiOS Dan : There was a post on the ZA Forum indicating that ZASS is affected as well.
--
Courage is being scared to death but saddling up anyway.
]]> http://www.dslreports.com/forum/remark,20760050 Tue, 08 Jul 2008 17:01:44 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760040 jaykaykay : Guess my problem is solved. No download of KB951748 for me till the problem is fixed. I don't need to create problems for myself thanks to you good people having already run the gamut for me. I am using ZASS but have the feeling that ZAF is a good enough test. I don't need to fiddle around with uninstalling and then reinstalling and have only one system to use. I am not about to break it! :(]]> http://www.dslreports.com/forum/remark,20760040 Tue, 08 Jul 2008 17:00:08 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20760021 w8sdz : The Microsoft Update also replaced the following driver files on XP Home (SP3):

\windows\system32\drivers\afd.sys
\windows\system32\drivers\tcpip.sys
\windows\system32\drivers\tcpip6.sys

--
73 de w8sdz - sip:271752@fwd.pulver.com]]> http://www.dslreports.com/forum/remark,20760021 Tue, 08 Jul 2008 16:57:37 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20759997 La Luna : This is the vague explanation:

If the windows update changed the usual needed files for networking/internet, then the ZA will not see the changes and continue to use the previously known files and ignore the newer files. Even though the file names and locations are still the same from before, now the file size and checksums no longer match.

To solve this, just reset the ZA database and the ZA will be "fresh" as when it was first installed...

»forum.zonelabs.org/zonelabs/boar···id=52727
--
11,407 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20759997 Tue, 08 Jul 2008 16:52:57 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20759980 w8sdz : This might help someone who knows how to debug problems associated with today's MS Update. The following files in the \windows\system32 directory of XP Home (SP3) were replaced:

mswsock.dll
dnsapi.dll
vbscript.dll
jscript.dll

The network connectivity problem is most likely caused by the replacement of mswsock.dll. Zone Alarm's Vector service may have to be changed to work correctly with this new dll.
--
73 de w8sdz - sip:271752@fwd.pulver.com]]> http://www.dslreports.com/forum/remark,20759980 Tue, 08 Jul 2008 16:50:36 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20759972 La Luna :

said by winchester73

:

Oldsod suggests this "reset": »forum.zonelabs.org/zonelabs/boar···id=52727

Posters there are saying that doesn't work. His next idea was to uninstall ZA and reinstall. I'm not doing that, I'm going to hold off on the MS patch.

»forum.zonelabs.org/zonelabs/boar···id=52744
--
11,407 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20759972 Tue, 08 Jul 2008 16:49:17 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20759941 winchester73 : Sampling of problems at the ZA forum:

»forums.zonelabs.com/zonelabs/boa···d.id=cfg

»forums.zonelabs.com/zonelabs/boa···d=access

Oldsod suggests this "reset": »forum.zonelabs.org/zonelabs/boar···id=52727]]> http://www.dslreports.com/forum/remark,20759941 Tue, 08 Jul 2008 16:44:05 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20759939 La Luna : AH HA, so it was one of those updates! Bugger!

It just happened to me when I installed KB951748 and KB951698 on this laptop, and I lost my connection. I uninstalled both (I know, I should have uninstalled one at a time to see which one was the culprit, wasn't thinking) and my connection was restored.

I was going to reinstall both, one at a time, later on to see which one caused the problem. Now I can just reinstall KB951698.

edit: using ZAF
--
11,407 DEADLY TERROR ATTACKS SINCE 9/11~~SARAH BRIGHTMAN SYMPHONY WORLD TOUR]]> http://www.dslreports.com/forum/remark,20759939 Tue, 08 Jul 2008 16:43:41 EDT Re: MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20759913 FiOS Dan : Thanks for the heads up winchester73. This is very troubling as I run ZAF on all three of my rigs. Can anyone else confirm this experience and, if so, have you discovered any other workarounds?
--
Courage is being scared to death but saddling up anyway.

Edit: It was suggested that I edit my post so that people just getting to this thread do not have to wade through 17 pages looking for the fix.

New versions of all Zone Alarm products, which fix the problem of lost Internet access, are available for download at »download.zonealarm.com/bin/free/···sue.html so upgrade to these before installing hotfix KB951748. If you have already installed the hotfix, proceed as follows:

1) Uninstall hotfix KB951748 via Start>Settings>Control Panel>Add/Remove Programs (be sure to choose the setting to show Windows Updates).

2) Restart your PC. You should now have Internet access restored.

3) Download and install the new version of your ZA product at the above link.

3) Visit Windows Update and run the scan there, which will show that you still need KB951748. Download and install it.

HTH]]> http://www.dslreports.com/forum/remark,20759913 Tue, 08 Jul 2008 16:38:29 EDT MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/remark,20759839 winchester73 : For those of you using ZoneAlarm who installed the windows updates today, you probably already know that your internet connection has died. It appears that KB951748 made changes to the networking files that ZA doesn't see/recognize.

After two hours of messing around, I found an inelegant solution that will work temporarily ... set the Internet Zone Security permission slider from high to medium. The connection will be restored.

I discovered this after I finally figured out ZA was blocking my internet connections, and turned it off. Once everything worked again as normal, I started playing around and hit on this lowered permission setting.

I imagine the ZA forum will be full of better solutions, but thought this would get you back up and running in the short term.]]> http://www.dslreports.com/forum/remark,20759839 Tue, 08 Jul 2008 16:28:27 EDT