| Still getting kicked off Just got part way through downloading my emails and I got kicked off again. Of course Nexicom's program won't let me back into my mail now for 30 minutes so I'm beat.
Every time it restarts downloading, it starts again at the beginning so I get multiple copies of whatever made it through before. I've often ended up with four copies of some emails. Makes my Inbox go from 80 emails to over 200 often.
Darn annoying... Any suggestions for a better dial up ISP in the Bancroft/L'Amable area? A more reliable company? |
|
 pstewartPremium,VIP
join:2005-10-12
Peterborough, ON
kudos:1 | Hi there...
Have you talked to our helpdesk about this yet? What kind of modem are you running?
Also, can you elaborate on the 30 minutes thing? There's no 30 minute grace between downloading email so confused as to what this is referencing...
Thanks very much.... |
|
|
|
| Re: Still getting kicked off
Have you talked to our helpdesk about this yet?
Bikey - Your help desk stopped responding to my emails months ago.
What kind of modem are you running?
Bikey - AOpen FM56-SW Soft PCI Modem... from my Device Manager. It was installed several months ago after my old one died, possibly from the many power bumps we get in town. I installed it in a different slot to make sure the slot was okay.
Also, can you elaborate on the 30 minutes thing? There's no 30 minute grace between downloading email so confused as to what this is referencing...
Bikey - Well, there's something there. I was told a long time ago that you had a security(?) program that locked out access to email after the download was interrupted. If I try to get right back in, I usually end up with a message. I can't remember the text of it though. If I wait for the 30 minutes I get can usually get back in okay.
Bikey - Thanks for looking into this. |
|
pstewartPremium,VIP
join:2005-10-12
Peterborough, ON
kudos:1 | did this get resolved? If not, PM me please - I've talked to our helpdesk supervisor about this issue but wanted to ensure it was dealt with on our side?
Thanks! |
|
| said by pstewart:did this get resolved? If not, PM me please - I've talked to our helpdesk supervisor about this issue but wanted to ensure it was dealt with on our side? Thanks! Just ran another speed test. 29Kbps, one of the higher readings I've ever gotten. Nice.
My modem died a week or so ago, second this year, and I've been using an older laptop till this weekend. Now that I'm back using the same equipment, things are going well. I can get on line usually first try, I can get my emails without being kicked off, I don't get kicked off while surfing, altogether an enjoyable experience so I'd have to say that, yes, you've fixed whatever problem I had.
Thanks for your help. |
|
pstewartPremium,VIP
join:2005-10-12
Peterborough, ON
kudos:1 | Thanks... we actually didn't do anything on our side but happy to hear you're running fine now..;) |
|
