Re: Am I the bad luck one in teksavvy? - Ridiculous XXX ! - TekSavvy

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netpro join:2008-07-05 North York, ON Reviews: ·TekSavvy Cable 1 edit	reply to netpro Re: Am I the bad luck one in teksavvy? - Ridiculous XXX ! What a suprise(difference)! I just got 3 calls from Rogers asking why I wanted to transfer my home phone to Bell. That's speedy. More interesting thing is that after they knew they cannot keep me as I need traditional land line, they acutally offered me 20% discount on the two services left(internet & TV)and a gas card for one year contract. They were really afraid(which they should be) that I am going away. I refused and would leave that opportunity to somebody else as I had enough with that stupid intrusive in-brower bar and I accidently found that Bell may offer the VDSL in my building which will be up to 16MB('»www.connectyourspace.com'). Looks like Bell may be able to hold the promise and deliver my phone in 5 days. If so, I am getting the 16MB link. said by netpro: I am curious myself too about the outcome and will let everybody know how it turns out. BTW, my phone number was never sprint, but Bell. I ported my number to Rogers a few years back due to no DSL service in my area. Now it seems Bell(of course teksavvy) can offer 2MB link which is ok for me. I just hate Rogers too much to stay with them. They treat loyalty like shit. said by jfmezei: Is this a case of Teksavvy actually making mistakes ? If the customer says to Teksavvy he lives in Town X, but Rogers thinks you are in town Y, can Teksavvy really know that they should enter Y in the request form ? Remember that Rogers doesn't really have landline service. It is something it inherited when it bought Sprint Canada. And it is something it didn't really want. Netpro, it would be interesting if you could confirm once Bell truly has transfered your service fully. I personally woudln't be surprised to see some snafus with bell too. Number portability is relatively new to Canada and even in the USA where it has been available for some time, there are still lots of snafus.
	to forum · permalink · 2008-07-09 20:56:50 ·
netpro join:2008-07-05 North York, ON Reviews: ·TekSavvy Cable	The Final Conclusion/Finding on my phone transfer! I have to give Bell big credit because they do keep their promise to transfer my phone over on time, actually before schedule as the promise was 8am-12pm today. However, I found my phone is already with Bell @ 7:30am. What a relief! I don't have to worry about Rogers disconnecting my phone any more. So, it wasn't my phone account problem. It really was teksavvy's non-tech CSRs screwed up the transfer. Next thing I have to see is that if the 2MB DSL is good enough, if so, I will give teksavvy another chance for the DSL service. Otherwise, I have to use Bell's VDSL @ 7MB or 16MB which is the only full speed internet available in my building.
	to forum · permalink · 2008-07-14 07:58:09 ·
netpro join:2008-07-05 North York, ON Reviews: ·TekSavvy Cable 1 edit	Just found out that actually the DSL was activated at the same time when the phone was activated. Before getting the Bell modem @ 10am, I had my own SS4200 connected without any problems. I am actually replying the thread using DSL now. Great!
	to forum · permalink · 2008-07-14 10:19:38 ·

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Re: Am I the bad luck one in teksavvy? - Ridiculous XXX !