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Forums » US Cable Support » Road Runner » RoadRunner upload/download speed issues
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« Intermittent loss of connection  

Jchase

@rr.com

RoadRunner upload/download speed issues

Hi,

I'm located in Durham, NC and I have the most expensive RoadRunner package you can get here (10mbps down, 512kbps up max). When I do speedtests on websites, my speed both up and down usually reports pretty well (around 8mbps down, 350kbps up.) However, when I am uploading files, I can never break 60kbps. Sometimes I upload using smartFTP to my website, which is hosted on yahoo webhosting, and sometimes I am uploading torrents via uTorrent. Regardless, after 60kbps, everything goes to hell. For example, if I'm seeding torrents on uTorrent and it maxes at 60kbps, I can't surf the web or anything, everything else just comes to a screeching halt.

Any ideas what is causing this? I do have a Linksys router, but it is set up to forward ports correctly. Is it possible that TimeWarner is blocking the number of connections I can make at any one time?
Reinvent3d

join:2004-12-06
Camarillo, CA

Re: RoadRunner upload/download speed issues

It could be the fact that your router's NAT table can't handle that many connections from uTorrent. Hence why your stuff will timeout.

Jchase

@rr.com

Re: RoadRunner upload/download speed issues

I have a Linksys WRT54GS router. It's not just uTorrent- it's also when I use SmartFTP to upload files to my yahoo-based website.

But if you think it's the router, is there another router you can recommend? I guess I could bypass the router and see if that fixes things.

Stray Bullet
Dangerous?
Premium
join:2004-04-03
Rochester, NY


1 edit
said by Jchase :

Hi,

I'm located in Durham, NC and I have the most expensive RoadRunner package you can get here (10mbps down, 512kbps up max). When I do speedtests on websites, my speed both up and down usually reports pretty well (around 8mbps down, 350kbps up.) However, when I am uploading files, I can never break 60kbps.
You're confusing kb/s & KB/s (Kilo-Bits & Kilo-Bytes)

512 kb/s = 62.5 KB/s

Here is the converter!
»www.levinecentral.com/ool/speed.asp
--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!

Stray Bullet
Dangerous?
Premium
join:2004-04-03
Rochester, NY

Re: RoadRunner upload/download speed issues

said by Stray Bullet See Profile :

You're confusing kb/s & KB/s (Kilo-Bits & Kilo-Bytes)

512 kb/s = 62.5 KB/s

That's where your speeds should be, your uploads around 60 Kilo-Bytes/s Or 512 Kilo-Bits/s!


--
Kill With The Best... Or Die Like The Rest...
Critical Damage Incorporated...Visit Us Here!

WiFiguru
Formerly jnethostman
Premium
join:2005-06-21
Lodi, CA
Stray Bullet is correct.

When you are uploading, you are using all of your upload speed.

In other words, surfing the internet becomes very slow when your full upload speed is being used.

Jchase

@rr.com

.... you're kidding me, right?

This is the roadrunner I have:
»www.timewarnercable.com/Carolina···rbo.html
It says my max should be 512Kbps

My max upload speed on uTorrent is 60kB/s

well... fuck.. I hate Time Warner.

Steve Mehs
Go Sabres

join:2005-07-16

Re: RoadRunner upload/download speed issues

said by Jchase :

.... you're kidding me, right?

This is the roadrunner I have:
»www.timewarnercable.com/Carolina···rbo.html
It says my max should be 512Kbps

My max upload speed on uTorrent is 60kB/s
well... fuck.. I hate Time Warner.
If you don't know how speeds are reported perhaps you should do the world a favor and remove yourself from the internet.

Not one complaint here, 15/1 for $49.90. I fuckin love Time Warner. Reliable, great customer service, greats speeds and terrific prices.


x31forest

@computershare.com
It's pretty messed up for Timewarner to report the speeds in Kbps, it's usually lower case k, but in any case not completely wrong since b is still lower case, and that's the one that signifies bits.

anony234a

@rr.com

yep, your not the only one... time warner doesnt provide anything close to the speeds I pay for, in an area such as the triange, there are so many techies, that know how this shit works that it wont take long for a group gets together.

me myself is canceling all TWC services in august for the simple fact that TWC hasnt done anything to increase services...

why continue to pay if they dont increase services offering

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:


1 edit

Re: RoadRunner upload/download speed issues

said by anony234a :

why continue to pay if they dont increase services offering
Agreed.

I dont eat Big macs anymore because I am sick of them putting only 2 burgers in there...I am avoiding them until they add another one.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

mogwai_UT

join:2004-06-06
Lancaster, CA

Re: RoadRunner upload/download speed issues

said by hobgoblin See Profile :

said by anony234a :

why continue to pay if they dont increase services offering
Agreed.

I dont eat Big macs anymore because I am sick of them putting only 2 burgers in there...I am avoiding them until they add another one.

Hob
I think you meant patties and not burgers. Pretty funny none the less =).

rcdailey
Dragoonfly
Premium
join:2005-03-29
Rialto, CA


1 edit
If they offer Big Macs with three burgers or patties, then they will decrease the size of each patty slightly so that the total weight will be the same or even less. This is comparable to the decrease in the size of coffee cans over the years and also in the removal of certain services that used to be part of the standard offering from Internet providers.

freeze
Magic Murder Bag
Premium
join:2001-05-13
Columbus, OH
56k dial up wouldn't be so bad if we could upload and download at 56KB/s...
Selenia

join:2006-09-22
Pittsfield, MA
·Verizon Online DSL
·RoadRunner Cable

Re: RoadRunner upload/download speed issues

said by freeze See Profile :

56k dial up wouldn't be so bad if we could upload and download at 56KB/s...
kb/sec, not KB/sec. A modem is 56 kilobits, or theoretically, 7 KB or kilobytes. You guys keep confusing the 2. The OPs speeds are fine. 8 kb/sec(kbps)=1 KB/sec or kilobytes. 512 kb/sec(kbps)= 62.5 KB/sec(another poster said this too). Really, I can honestly say there is no problem. As with any connection, these speeds are including your TCP overheads, which can be several KB/sec on their own. RR doesn't promise full speed all the time, but it appears you are getting full speed.

@OP

The real problem is not only are you possibly using too many connections(as they already told you), but you are saturating your upstream bandwidth by uploading at 60 KB/sec, which is probably the full 62.5, once overhead is added in. Unless you have properly setup QoS based hardware or a good QoS network driver, you won't be able to come close to your max without choking other apps. The reason for this is ACKS(which are sent to acknowledge packets recieved) get choked and delayed by not having enough available upstream when they are supposed to be sent. Sometimes they may get delayed enough to time-out completely. Try reducing it to around 48 KB/sec or so and reduce max connections to 64(globally) with 6 max upload slots per torrent. Let me know what happens. I could suggest some QoS related stuff to use but none of it is free, and some is not cheap. I use some basic stuff and would not live without it(at least for Windows, Linux stack tends to have friendlier behaviours under these circumstances). You still wouldn't want to quite use 100% of your upstream.
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