inferno
join:2008-07-06
| reply to nitzan
Re: Tech
I have had similar situations to what was in your review... I ended up spending over 30+ hours on the phone with their "customer support." I ended up finding the phone number to their Tier2 support, where the guys can actually look at your internet usage and your up/down speed... Anyway, I got in contact with the local maintenance supervisor, so everytime my crappy CRAP comCRAP goes out, I call him directly on his cell phone... Last time was a few months ago, and he sent out trucks in about an hour to fix my internet... Comcrap ended up giving me a $250 credit towards my account because I had been complaining about it crashing for about 6 months... I wish Verizon FIOS would come to my area as I am SICK of comCRAP's service! I agree with the reviewer... Comcast SUCKS! |
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nitzan
Premium,VIP
join:2008-02-27
 ·ViaTalk
 ·Comcast
| The ridiculous thing is, before I moved here (Bellsouthland) we used to have FiOS 15/2. That thing was heaven. Comcast is hell in comparison.
But, just so I don't get yelled at for comparing a Porsche to a Subaru - I also had a 1 year flirt with RCN cable. Spotless service, zero problems, and it actually WORKS when you need it to. So that proves the problem is COMCAST and not CABLE. |
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