 Dillz85
join:2008-07-04
united state
kudos:1 | Emp Response on Network Management Comcast manages its network with one goal: to deliver the best possible broadband Internet experience to all of its customers. High-speed bandwidth and network resources are not unlimited. Managing the network is essential as we work to promote the use and enjoyment of the Internet by all of our subscribers.
Comcast uses reasonable network management practices that are consistent with industry standards. Comcast tries to use tools and technologies that are minimally intrusive and in our independent judgment guided by industry experience, among the best in class. Of course, the company's network management practices will change and evolve along with the uses of the Internet and the challenges and threats that may present themselves in the future.
By engaging in responsible network management practices including enforcement of the TOS, Comcast can deliver the best possible broadband Internet experience to all of its customers.
Comcast network management activities may include (i) identifying spam and preventing its delivery to customer e-mail accounts, (ii) detecting malicious Internet traffic and preventing the distribution of viruses or other harmful code or content, (iii) temporarily delaying peer-to-peer sessions (or sessions using other applications or protocols) that users of the Service may wish to establish during periods of high network congestion, (iv) limiting the number of peer-to-peer sessions users of the Service may establish, and (v) using other tools and techniques that Comcast may be required to implement in order to meet its goal of delivering the best possible broadband Internet experience to all of its customers.
Comcast may on a limited basis, temporarily delay certain P2P traffic when that traffic has, or is projected to have, an adverse effect on other customers' use of the service. Comcast manages certain P2P traffic specifically because, in certain situations, that type of traffic consumes a disproportionately large amount of network resources. This kind of traffic poses the biggest challenge we face today to maintaining a consistent and excellent experience for all users - including for the great majority of users who don't use P2P applications.
Announced in March 2008 Comcast will begin a switch to a new network management strategy that is expected to dramatically improve our network congestion management.
This technique represents a change from our current managment practice, which focuses upon certain high-volume P2P protocols. Instead, it will focus on the data (or bandwidth) consumption activity of individual customers who are using a disproportionate amount of bandwidth over a specific length of time and are contributing to congestion that degrades the online experience for other users.
- During times of network congestion, the company will focus its management efforts on individuals who are using a disproportionate amount of network resources for a specific period of time and are contributing to congestion that degrades the online experience for other users.
- The network management technique will temporarily de-prioritize their data usage so that other customers will be able to continue to enjoy a good online experience. Impacted customers will still be able to use any applications they choose, but they may temporarily experience slower response times while Web browsing, for example.
- Once the period of congestion passes then the network management technique will no longer be in effect.
As the Internet and technology as a whole continue to advance, Comcast's network management strategies will evolve and keep pace so that the company can continue to deliver an excellent, reliable, and safe online experience to all of our customers. |
