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Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

2 edits

Glad I cancelled

They were horrible. Their customer service sucked, reliability was horrible and then after delisting from the BBB and a sweet weekend long outage we were met with a hefty junk fee increase.

And the shame is, before they vacuumed up all the Sunrocket subs and poured on the junk fees service was decent.


sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
Reviews:
·Optimum Online

I tried them for a few weeks. They made Vonage look good.

We're trialing these guys at work for possible resale: »www.onsip.com/

I've been happy with that and the pricing actually works out cheaper than vonage unless you use more than a few thousand minutes/month. It's a BYOA plan, but they gave me a Polycom for testing - very nice phone, much better than the Cisco garbage our other reseller pushed on us.


xrobertcmx
Premium
join:2001-06-18
Sterling, VA
Reviews:
·Verizon FiOS

reply to Dogfather
I'm currently a customer in my second year, I own a Sipura 2002 and can honestly say that following Sun Rocket melt down things have gotten much, much better. I thankfully have not had to call customer service since the night I sat on hold for 6 hours and ended up being hung up on. That was the closest I ever came to just telling them to shove it.
--
Retaking our country one election at a time.


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