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Forums » comments on review of Videotron » They've been listening to their customers ?!
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adisor19

join:2004-10-11
·Videotron
·Look Communications

They've been listening to their customers ?!

You gotta be kidding me !

Their customers have asked for unlimited internet. Videotron used BAIT and SWITCH by providing the Expreme tier with unlimited transfers and later on capping it at 100GB braking the contracts that the users signed !

Now, they don't offer any unlimited plan !

You call this listening to their customers ?!

What about upload bandwidth ? Even in the states, the cable cos are offering upload in the 2Mbps+ while Videotron is still not even approaching 1Mbps.

So much for listening to their customers..

Adi


marco
Premium
join:2001-09-14
canada
·Videotron


edit:
July 13th, @06:55PM

I have had very few problems with my internet. When I used to have problems, I'd have to wait forever to get help, or the technician would take forever. That has improved over the last few years.
I don't know all this unlimited stuff you're talking about..so I'm sorry it affected you negatively.
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