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Forums » US Telco Support » AT&T » AT&T Southeast » [Services] New registration process :(
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[Line Problem] interleaved »
« [Speed Problem] MaxSync Profile, anyone here can do this for me?  
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joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

[Services] New registration process :(

I placed an order online for FastAccess DSL and it seems that now you are *FORCED* to install their crapware CD...


E-mail Address


Email selection will take place during registration. The registration CD will either be shipped to you or will be delivered by the technician if you select a professional installation appointment.
So... running only Linux how can I do this? is there just a pppoe login I can use to get to the registration?
--
09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
Try searching this forum some. There were several really long thread discussing it. I don't remember if there was a definitive workaround or not.

andre2

join:2005-08-24
Brookline, MA

reply to joako
Here's the definitive long thread on this subject:

»DSL Setup Is Ugly If You Don't Want Active X Crap Installed

I believe the only workaround discovered is to tell them you can't run the software and hope they send a tech to your house with a Windows laptop to do it for you. That's what my father did.


joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

reply to joako
so login with attreg@att.net with password attreg and then going to »dslinstallation.bellsouth.net does not work?

Also what if you are using a modem thats not a Bellsouth or AT&T modem... how would that work. I have access to a Windows PC but I am using a 3rd party modem (actiontek)
--
09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0

andre2

join:2005-08-24
Brookline, MA

said by joako See Profile :

so login with attreg@att.net with password attreg and then going to »dslinstallation.bellsouth.net does not work?

Also what if you are using a modem thats not a Bellsouth or AT&T modem... how would that work. I have access to a Windows PC but I am using a 3rd party modem (actiontek)
I went to that site while running Linux and after telling me that my computer wasn't supported, it prompted me to put in the installation CD. So that's no help. But since you can use a Windows PC you should be good. Basically, all you need is to get your own individual username/password pair, then as long as you don't lose that you will never need to use Windows again.

Regarding other modems, see

»AT&T Southeast Forum FAQ »Will any DSL modem work? Do I have to use a modem supplied by BellSouth?


joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

reply to joako
Yes I know but doesnt the software set something on the modem? Probably login of attreg@att.net and such.

How would the software interact with the modem? Or are you saying if I use MSIE on Windows I can just do all that manually?

Did you ever try using the Konqueror web browser and tell it to imitate the useragent of Safari?
--
09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0


SpottedCat

join:2004-06-27
Miami, FL
reply to joako
Why did AT&T change this anyway? What was wrong with the old way?

The old way made a lot more sense...


burris
Premium
join:2000-08-22
Miami, FL
·VOIPo
·AT&T Southeast
·ViaTalk

said by SpottedCat See Profile :

Why did AT&T change this anyway? What was wrong with the old way?

The old way made a lot more sense...
Of course---that's why they changed it.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage


4 edits
reply to joako
Just for grins, I tried it on a Windows XP SP3 system, but I was not using an officially supported modem (and even if I were, it is unlikely the ATT installation software would find it since it is in bridge mode on the other side of my RV082 router).

1. The »dslinstallation.bellsouth.net/ site definitely requires a Windows PC and Internet Explorer.

2. It does download an executable installation file that installs multiple Active-X driven applications.

3. The Internet Explorer session launched by the downloaded installation program accessed several different att.com, att.net and bellsouth.net servers and verified my current account information (which it asked me to enter). I did not have a new account to setup, but hopefully the program would have done that after accepting my input.

4. The Internet Explorer session then went busy for several minutes, but I saw no additional attempts to access the internet or any internal LAN devices in my firewall log or in the TCPview window I had open.

5. After several minutes, the Internet Explorer session timed out and displayed a "No Email Client Found" message (see the image below). At that point, I aborted the process because I did not want to have to clean up any more garbage on that system. I suspect that the next step would have been to setup an Outlook Express email session, and that by now if you had actually used this software to setup a new account, you would have your account name and password that could be manually entered into your modem/router PPPoE configuration.







EDIT:
Speaking of cleaning up the crap left behind, there were two "official" uninstalls for "ATT-NAP" and "Yahoo Installation Manager" which only removed a few of the 50 plus files and folders. The rest I had to manually delete by deleting the folders:
C:\Program Files\ATT
C:\Program Files\Yahoo
C:\Program Files\Common Files\Motive

There were also numerous files left behind in:
C:\Documents and Settings\UserName\Local Settings\Temp

And also several orphaned files in:
C:\Windows\Prefetch
Which I located by their install time/date.

I finished up by cleaning the registry of all traces of the above "Program Files" entries. It was mostly Yahoo! crap in the registry (almost as hard to purge as Google crap).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.


timcuth
Braves Fan
Premium
join:2000-09-18
Pelham, AL
clubs:
 reply to joako
I will drop at&t DSL like a rock before I go through any crap like this. They want to have control over everything we do.

Tim

mdv921

join:2008-06-26
reply to joako
The BS tech that installed my new gateway a few weeks ago said there was absolutely no need to use the bloatware AT&T provides. He set up the new modem and didn't install any software.


sempergoofy
Premium
join:2001-07-06
Smyrna, GA
·AT&T Southeast

reply to timcuth
said by timcuth See Profile :

I will drop at&t DSL like a rock before I go through any crap like this. They want to have control over everything we do.

Tim
Roger that. I want DSL service, and the provider gets no say whatsoever in what software I choose to run in my house on my computers. (I don't run windows because I know better!) Get with the client agnostic program ATT!
--
nohup rm -fr /&

impala

join:2008-03-08
Clemson, SC
·AT&T Southeast

 reply to joako
See here:
»Re: how to setup new dsl access ACCOUNT w/o using the install cd

Try firefox with user agent switcher add-in.
emulate either WinXP/IE7 or MacOS/Safari

firefox will download the motive software but not install it. The website doesn't know the difference and will continue the registration process.

At least I think so. I haven't had a chance to fully register a new user. I hope someone on this forum gets a chance to try it.


anony101

@comcast.net

reply to joako
When I setup DSL 2 years ago all I had to do is put area code and phone number @bellsouth.net as user id and just phone number with area code as password. Has that process changed now? Are people forced to install software now? That would be a deal breaker for me.


joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

reply to joako
Yes it has.

FWIW I said use Konqueror (Linux Web browser) since its is actually very close to Safari (Apple ripped off KHTML, Knoq's rendering engine as their "Apple Webkit")
--
09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0

Rebellious

join:2008-05-28
·AT&T Southeast

reply to joako
Yeah it's ugly software, people have posted about it in a couple of threads. LOgin using a live Linux distro like Ubuntu, open firefox browser, type

»192.168.1.254/Redirect/Quickstart

and type in your new Att user id and password. They can't install crap software on Linux system


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage

said by Rebellious See Profile :

Yeah it's ugly software, people have posted about it in a couple of threads. LOgin using a live Linux distro like Ubuntu, open firefox browser, type

»192.168.1.254/Redirect/Quickstart

and type in your new Att user id and password. They can't install crap software on Linux system


Perhaps you should have followed your own advice?
said by Rebellious See Profile :

They sneak an installation of Motive Technologies software onto your Windows machine. Motive installs two directories with many DLLs/executables, installs a Service, and several hundred entries in your registry and there is NO uninstall procedure! That sucks!
Or perhaps you could not follow your own advice because you did not have "your new Att user id and password" until you ran the AT&T install software?
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.

impala

join:2008-03-08
Clemson, SC
 reply to Rebellious
Reb: How are you going to get your new ATT userid and password?

Rebellious

join:2008-05-28
reply to NetFixer
I signed up by phone, I picked my own id and the lady said my phone # was my password, and to change it after I logged in.

Rebellious

join:2008-05-28
·AT&T Southeast

.... also you can change your PW by phone, no human interaction, you're assigned a random alphanumeric by AT&T talking computer. But if you want to change PW online you must download of Motive's software, duh! BTW, it's not just an ActiveX control, it's an entire software suite.

»Windstreamcontrols.exe?
-
Forums » US Telco Support » AT&T » AT&T Southeast[Line Problem] interleaved »
« [Speed Problem] MaxSync Profile, anyone here can do this for me?  
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