4 edits | Not at all, what I am saying is the have no maintence program to prevent and monitor equipment, they are set up only to respond to the obvious like downed trees etc.
The thing is if you have low speeds (1/2 and below) late afternoon and evening and it isn't getting resolved then tell them to look into this... and yes they admittedly have been lax with their maintenance...the repeater in my area is over ten years old!
Update: 1:30 this afternoon got a call from the repairman doing the repairs and he has found so far a bad transmitter from the node and a shot repeater...so far...and he agrees, it is very old equipment and poorly maintained which is typical when purchased by an investment group (such as Wave) and not a true ISP or Cable provider, they see only bottom line and not how it got there. |
