albie81
Premium
join:2005-01-04
Mount Laurel, NJ
| reply to plat2on1
Re: 3 Years of Upload Dropping - Severe Packet Loss
said by plat2on1  :i hope you haven't been paying for that type of service for the past 3 years About a year, maybe year and a half ago, I was the complaining customer from hell. They would credit bills when I would complain, for $20-$30 here and there. But still nothing would actually RESOLVE the problem.
I don't have a problem paying for service. I just want to receive the service I am paying for. |
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Quaoar
join:2004-08-11
Fort Collins, CO | For completeness, can you post your modem type and signal levels?
Q |
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albie81
Premium
join:2005-01-04
Mount Laurel, NJ
1 edit | said by Quaoar :For completeness, can you post your modem type and signal levels? I will post that information this evening when I get home from work. The last tech who came out, wrote all the signal levels on the work ticket, although I will not pretend to know what they mean.
All I know, is that the last tech, circled a bunch of numbers in the signal tests he did, and said they were "out of whack." But like I said, this is outside of my area of expertise, so I'm at their mercy as to what that exactly means.
--
"What happens when the clock reaches 999?"........ "Nothing. You just suck." |
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albie81
Premium
join:2005-01-04
Mount Laurel, NJ
| reply to Quaoar
said by Quaoar :For completeness, can you post your modem type and signal levels? Here is what I've got on the work ticket:
Trap - 12.9/0.6/17.7/15.1 ---the 0.6 is circled
(12-23) (33-44)
HBO - 13.5/6.7/18.5/15.6 -- that second number could be a "6" or a"0" not totally legible but that number is circled
After Trap Rpl - 11.4/2.1/16.3/15.1 - again the second number (2.1) is circled
At the bottom of the page on the right is a box and columns (printed on the page) with this info
Channel: 112 2/4 High Quam Low Quam
TAP LEVELS 19.6 13.6 17.1 8.1
G/B LEVELS 13.7 11.5 10.6 0.3 The LOW QUAM numbers are both circled and highlighted and flagged as problems.
S/N 34/34
Return db POWER LEVEL 39.84 / 38.84 / 36.84 |
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