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Forums » US Cable Support » Comcast » Comcast HSI » 3 Years of Upload Dropping - Severe Packet Loss
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[Connectivity] Packet Loss and Lag »
« [Connectivity] Netgear CG814WG repeatedly drops connection  
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Quaoar

join:2004-08-11
Fort Collins, CO
reply to albie81
Re: 3 Years of Upload Dropping - Severe Packet Loss

For completeness, can you post your modem type and signal levels?

Q


albie81
Premium
join:2005-01-04
Mount Laurel, NJ


1 edit
said by Quaoar See Profile :

For completeness, can you post your modem type and signal levels?
I will post that information this evening when I get home from work. The last tech who came out, wrote all the signal levels on the work ticket, although I will not pretend to know what they mean.

All I know, is that the last tech, circled a bunch of numbers in the signal tests he did, and said they were "out of whack." But like I said, this is outside of my area of expertise, so I'm at their mercy as to what that exactly means.
--
"What happens when the clock reaches 999?"........ "Nothing. You just suck."


albie81
Premium
join:2005-01-04
Mount Laurel, NJ

reply to Quaoar
said by Quaoar See Profile :

For completeness, can you post your modem type and signal levels?
Here is what I've got on the work ticket:

Trap - 12.9/0.6/17.7/15.1 ---the 0.6 is circled
(12-23) (33-44)
HBO - 13.5/6.7/18.5/15.6 -- that second number could be a "6" or a"0" not totally legible but that number is circled
After Trap Rpl - 11.4/2.1/16.3/15.1 - again the second number (2.1) is circled

At the bottom of the page on the right is a box and columns (printed on the page) with this info

Channel: 112 2/4 High Quam Low Quam

TAP LEVELS 19.6 13.6 17.1 8.1
G/B LEVELS 13.7 11.5 10.6 0.3 The LOW QUAM numbers are both circled and highlighted and flagged as problems.

S/N 34/34

Return db POWER LEVEL 39.84 / 38.84 / 36.84
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Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] Packet Loss and Lag »
« [Connectivity] Netgear CG814WG repeatedly drops connection  


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