dekaen
@sbcglobal.net
| Very Disappointed
My experience with ATT Uverse has been very negative. From the get go, the original order was incorrect, the installation was a disaster and the customer service totally unacceptable. I have been trying to combine my wireless service with the uverse account and have been promised call backs quick resolution and credit on my account. None of these have ever occured. TV programing from remote locations only works about 1/2 the time and no one knows why. I have been on the phone with customer "lack of" service for more than 5 hours. I have kept a record of all the calls and to whom I have spoken. Each time I have to explain the problems all over. Don't they look at the notes that were suppose to have been left on the account? I am sorry I went with the Uverse and I am looking for a different company to meet my needs.  |
