lcompton
join:2008-05-04
Exton, PA
 ·Verizon Online DSL
|  reply to gatr
Re: Problems
said by gatr  :I was thinking of trying to uninstall and start over but I cant find where its installed ....
Good evening, Mike.
Use the instructions at »Re: magicJack Set To Become My Primary Home Telephone Service to uninstall your present magicJack installation and then begin again.
Good luck! 
Lisa |
|
gatr
join:2005-07-08
Middleburg, FL
 ·magicjack.com
edit:
July 16th, @02:32PM
| Before you posted I found this method (same as yours?) and it seemed to work ....
quote:
1. Unplug the MagicJack USB Dongle. Go to "Start" in Windows and click on "run" and type (enter) regedit and press Enter.
2. Now Click on + Sign next to HKEY_LOCAL MACHINE.
3. Click on + Sign next to SYSTEM.
4. Click on + Sign next to CurrentControlSet.
5. Click on + Sign next to Enum.
6. Locate the folder called USB. Right Click on the Folder and Click on "Permissions".
7. In permissions Click on the Check Mark called "Allow" to the right of "Full Control".
8. Click OK.
9. Next Click on + Sign next to USB and locate folders called "Vidxxxx".
10. Right Click on one at a time and select Delete.
11. Next Click on - Sign next to USB.
12. Right Click on the folder named USBSTOR and Allow permissions.
13. Next Click on + Sign next to USBSTOR.
14. Locate the folders named "CdRom&Ven_YMAX&Prod_MagicJack&Rev" and "Disk&Ven_YMAX&Prod_MagicJack&Rev"
15. Right Click on these Folders one at a time and hit Delete.
Seems Silmilar to your method ..
After the uninstall I tried to install MJ again and seems to detect the device and install ...as soon as the bubble sez your USB device is ready the PC will try to reboot(crash) but hangs up on the windows logo screen where you can enter Bios ...only powerdown will get things going ...MJ still would not work .. It adds 2 Drives ...a removable and a CD_rom .... both named MagicJack ...but both are Generic Window's Icon. they will not work ... The phone has a Dialtone but that is all ...It has never got to the registration screen. Running the Upgrade has no effect and does give the "you MUST us USB message ....m
Just to make sure ... I can use a base station type phone that has the wireless handsets ? |
|
lcompton
join:2008-05-04
Exton, PA
·Verizon Online DSL
| Good evening, Mike.
First off, let me say what a totally neat-looking cordless telephone system you have. Can you raise the ISS on that thing?!
Pictured above is my Uniden DCT6485 Cordless Telephone System in use with my magicJack. It's not nearly as nifty as yours, but it does the job.
said by gatr :Before you posted I found this method (same as yours?) and it seemed to work .... quote:
1. Unplug the MagicJack USB Dongle. Go to "Start" in Windows and click on "run" and type (enter) regedit and press Enter.
2. Now Click on + Sign next to HKEY_LOCAL MACHINE.
3. Click on + Sign next to SYSTEM.
4. Click on + Sign next to CurrentControlSet.
5. Click on + Sign next to Enum.
6. Locate the folder called USB. Right Click on the Folder and Click on "Permissions".
7. In permissions Click on the Check Mark called "Allow" to the right of "Full Control".
8. Click OK.
9. Next Click on + Sign next to USB and locate folders called "Vidxxxx".
10. Right Click on one at a time and select Delete.
11. Next Click on - Sign next to USB.
12. Right Click on the folder named USBSTOR and Allow permissions.
13. Next Click on + Sign next to USBSTOR.
14. Locate the folders named "CdRom&Ven_YMAX&Prod_MagicJack&Rev" and "Disk&Ven_YMAX&Prod_MagicJack&Rev"
15. Right Click on these Folders one at a time and hit Delete.
Seems Silmilar to your method ..
Well, yes, they are similar to the instructions I posted. It looks as though the instructions came from »digital-nomads.blogspot.com/2008···are.html, which is from where I adapted the instructions in my post.
said by gatr :After the uninstall I tried to install MJ again and seems to detect the device and install ...as soon as the bubble sez your USB device is ready the PC will try to reboot(crash) but hangs up on the windows logo screen where you can enter Bios ...only powerdown will get things going ...MJ still would not work .. It adds 2 Drives ...a removable and a CD_rom .... both named MagicJack ...but both are Generic Window's Icon. they will not work ... The phone has a Dialtone but that is all ...It has never got to the registration screen. Running the Upgrade has no effect and does give the "you MUST us USB message ....m
This certainly doesn't sound good at all. However, I remain optimistic that magicJack can be successfully setup with your P.C.
I'm going to be time-challenged until the weekend at which time I will be attempting surgery on one of my laptops (I'm going to attempt to install an OEM Bluetooth module inside my Compaq V3000, which should have all of the joy of a root canal without the benefits of anesthesia.) Anyway, I'd like to get a better handle on your hardware and software computing environment to see if we can make some progress. Previously, you mentioned that you have a Gateway P.C. and you believe it to be 4-5 years old. How about a model number? Free disk space? What other non-OEM harware do you have installed in the computer? Also, how about a run-down of the software installed on the machine?
How do you feel about allowing me access to your computer via Remote Assistance? I worked with another forum member last week to get their magicJack up and running. I think they're enjoying their magicJack too much because they haven't been back to post since. Anyway, I understand if remote assistance makes you uncomfortable, so absolutely no pressure at all.
So, if you can provide a run-down of your computing environment, that will furnish us with some basics to start pondering as we work through your P.C.-magicJack compatibility issue.
said by gatr :Just to make sure ... I can use a base station type phone that has the wireless handsets?
Yes, absolutely. As you can see from the image at the top of this message, that is exactly what I use.
Thank you for writing.
Lisa |
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