http://www.dslreports.com/forum/r20812358 en Fri, 21 Nov 2008 04:22:23 EDT Fri, 21 Nov 2008 04:22:23 EDT http://www.dslreports.com/forum/remark,20813863 Soldae : You may want to call, as there is only one rep left that does anything on the boards and I'm sure he's swamped. I wouldn't talk to just any tech though, I'd chit-chat a little, find out where they're located (PA or Florida would be best), and find out how long they've worked for Embarq. If the answers satisfy you, tell them your issue. If not, ask for a supervisor. They're very very geared toward customer service right now and will actually have one of their managers contact you if you request it. By all means, this doesn't mean anything will be fixed, but they may be able to let you know what's happening or what they're doing.]]> http://www.dslreports.com/forum/remark,20813863 Fri, 18 Jul 2008 20:01:49 EDT http://www.dslreports.com/forum/remark,20812358 Hazy Arc : I've contacted the Embarq reps that post on this forum. They stated that "since the latency appears on a peer network, it may take longer to resolve."

Not exactly sure what that means, but they've had several weeks now.]]> http://www.dslreports.com/forum/remark,20812358 Fri, 18 Jul 2008 14:48:52 EDT http://www.dslreports.com/forum/remark,20812316 Soldae : Have you tried contacting an Embarq rep or supervisor to let them know what's going on? I don't see anything in your review that says you have. If you're having problems and don't let them know, there's no way for them to tell you it's not their problem :-P hehe, well there's no way for them to attempt to fix it either.]]> http://www.dslreports.com/forum/remark,20812316 Fri, 18 Jul 2008 14:37:12 EDT