tad2020
join:2007-07-17
Orange, CA
 ·AT&T DSL Service
| reply to en102
Re: They're Improving Their Service by Destroying Competition
"very competitive in many areas though"
Where I am in Tustin, CA (next to Irvine), resellers are either unable to provide service or they can only offer slower ADSL service that AT&T's ADSL that tops out at a whopping 6/768 for $79 for a static IP ($59 w/o) and no one is even able to offer ADSL2.
AT&T has been installing their Uverse thingies around here, maybe sometime next year they might start offing faster service. *shrugs* Too bad there is zero change for line sharing on that system, I like the faster network but every time we deal with AT&T they manage to figure out some new way to fuck up and disrupt business at my office. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
 ·RoadRunner Cable
·DSL EXTREME
| Have you tried Sonic? I think they provide ADSL2 (expensive though). It is sad that AT&T won't sell Uverse Internet standalone or through resellers though (no different than Irvine/Tustin). Their Uverse buildout did do a lot of disruption here through.
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Canada = Hollywood North |
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tad2020
join:2007-07-17
Orange, CA
·AT&T DSL Service
| I tried them first, no dice. They said it was something AT&T did or wouldn't do that doesn't allow them to offer ADSL2. The best the could do was 4mbps and they weren't totally sure if that was possible.
Everyone but AT&T has problem figuring out what AT&T is doing around here. Our old phone company had to wait for AT&T to find a map so we could install some new phone lines at our old office, but AT&T couldn't find them and they keep saying "we're working on it" till 6 weeks later they admitted they lost that map years ago and we were on our own to find which binding posts they installed our new phone lines to.
Scenarios like that have been repeating for the past 2 years, AT&T just doesn't have their act together here.
Just yesterday they completed our several week old order to have a number changed on a fax line. In doing so, they disconnected our main fax number, forwarded our main voice number to the new fax number, and basically disabled ALL of our incoming phone service because of that. It took them 2 tries and 2 days to fix it. It's really bad when I'm already expecting them to mess up and preemptively telling them not to disrupt the forward on a number and they go a break all the forwards anyway.
I may be biased against AT&T, but when they mess up on 9/10 orders... |
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