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« Security Software Updates - 24 July 2008  
page: 1 · 2
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Pentangle
With our thoughts we make the world.
Premium
join:2006-06-01
Vancouver BC
·Shaw

 Problem - Avast! Home Edition 4.8.1227

Updated my XP SP2 to V4.8.1227 via the internal updater and all appeared to be working as expected. After the update Avast requested a reboot and from that time forward my computer became inoperable. Booted into Safe Mode, used System Restore to an earlier date and all appeared well. Avast again asked for a system reboot and once again computer froze. In the end I uninstalled Avast using the uninstaller found at their website and my computer is functioning normally once again. But I'm without an AV program. Avast had been working very well for months and was fully compatible with my FW (Online Armor). Any advice or insight would be much appreciated.


Sentinel
Premium
join:2001-02-07
Florida
Odd. I am running XP SP3 and I did the update yesterday and so far I am fine.


Pentangle
With our thoughts we make the world.
Premium
join:2006-06-01
Vancouver BC
What firewall are you using? I'm trying to narrow the possibilities?


lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
clubs:

edit:
July 20th, @04:00PM

Same here P, as Sentinel..all fine here after reboot

I'm using Kerio 2.15 / Event viewer show anything?


Pentangle
With our thoughts we make the world.
Premium
join:2006-06-01
Vancouver BC
Perhaps I should do a full re-install of V4.8.1227 (after doing a TI image first)? Hate to give up on Online Armor--just started using it after the recent ZoneAlarm/Windows update fiasco. Advice?


AB
Premium
join:2006-04-04
Leesburg, VA

said by Pentangle See Profile :

Perhaps I should do a full re-install of V4.8.1227 . . . .
Or just go back to the .1201 version you were using without issue.
One of the new changes apparently doesn't play well with your machine configuration.

Or you could post in the Avast forums about it, and see what advice is offered there.


Pentangle
With our thoughts we make the world.
Premium
join:2006-06-01
Vancouver BC
·Shaw


edit:
July 20th, @04:47PM

I've posted in both the Avast and Online Armor forums but haven't had much response. One Avast member advised that I uninstall OA. OA has been working just fine and I don't really know if it's the problem. Event viewer indicated that Windows Defender wasn't happy. Spent half my Sunday on this so far.

Edit: Added more info.


AB
Premium
join:2006-04-04
Leesburg, VA

said by Pentangle See Profile :

I've posted in both the Avast and Online Armor forums but haven't had much response. One Avast member advised that I uninstall OA. OA has been working just fine and I don't really know if it's the problem. Spent half my Sunday on this so far.
Then I can only recommend the other option I mentioned.

I looked at the changelog, and while improvements are always nice, I saw nothing earth-shaking there that would make me believe I had to have this latest version installed come hell or high water.


Pentangle
With our thoughts we make the world.
Premium
join:2006-06-01
Vancouver BC
Sage advice Abie. I'll go back to v.1201 (after doing a fresh TI image).
Thanks.


AB
Premium
join:2006-04-04
Leesburg, VA

said by Pentangle See Profile :

Sage advice Abie.
Always debatable.

said by Pentangle See Profile :

I'll go back to v.1201 (after doing a fresh TI image).
There you go.
And there's nothing that prevents that from being simply a temporary solution, at least until such time as more info, etc. becomes available for you.


Its a Secret
Rabidly yours
Premium
join:2008-02-23
Canada
reply to Pentangle
Just updated both my rigs to .1227, no probs as yet but I'm using Comodo FW. Will let you all know if a problem arises.
--
"In the future, that which is not madatory will be illegal"


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA

edit:
July 20th, @06:43PM

reply to Pentangle
Upgraded all 5 computers (4 XP and 1 Vista) all A Okay.

edit: Zone Alarm
--
This post printed on 100% recycled bytes


Pentangle
With our thoughts we make the world.
Premium
join:2006-06-01
Vancouver BC
I've returned to v.1201 and everything works fine now. Guess I'll skip the current Avast program update for now.
--
Life is like stepping onto a boat which is about to sail out to sea and sink. - Shunryu Suzuki-roshi


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
·DSL EXTREME

said by Pentangle See Profile :

I've returned to v.1201 and everything works fine now. Guess I'll skip the current Avast program update for now.
Good idea.
--
This post printed on 100% recycled bytes


Sentinel
Premium
join:2001-02-07
Florida
reply to Pentangle
Sorry. I was away on vacation.
I am using Kerio PF 2.1.5 with my own rule set.

But I just updated Avast again and it seems that they updated again. Looks like new version is 1229. Does that help? Maybe they fixed it.


MarkAW
Call me lil bratt
Premium
join:2001-08-27
Canada
·Bell Sympatico

reply to Pentangle
said by Pentangle See Profile :

I've returned to v.1201 and everything works fine now. Guess I'll skip the current Avast program update for now.
Version 4.8.1229
July 23, 2008
Web Shield: solved compatibility problems with Opera browser
Web Shield: solved problems with some D-Link router devices
--
Advertising is legalized lying. - H.G. Wells
Pleasure in the job puts perfection in the work. - Aristotle


Pentangle
With our thoughts we make the world.
Premium
join:2006-06-01
Vancouver BC
Thanks for letting me know Mark.


MarkAW
Call me lil bratt
Premium
join:2001-08-27
Canada
Your most welcome Pentangle See Profile.


fatness
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reply to Pentangle
said by Pentangle See Profile :

I've posted in both the Avast and Online Armor forums but haven't had much response. One Avast member advised that I uninstall OA. OA has been working just fine and I don't really know if it's the problem.
I had a similar problem with that Avast update. I ended up uninstalling Avast, uninstalling ProcessGuard, uninstalling Online Armor, cleaning out the traces of them in the registry, reinstalling Avast 4.8.1227, reinstalling OA. I can't tell you what the problem was, only that that fixed it (after trying several lesser solutions that did not).
--
Female monkeys often utter loud, distinctive calls before, during or after sex..


Pentangle
With our thoughts we make the world.
Premium
join:2006-06-01
Vancouver BC
·Shaw

Thanks for your comments fatness See Profile--v.1201 continues to work just fine and I'm receiving daily datafile updates. I'll probably do a full install of the new v.1229 rather than using the internal updater--I suspect that may have been the problem. I was also advised at the OA forum to put the firewall into "learning mode" when I next install a program update for Avast.
--
Life is like stepping onto a boat which is about to sail out to sea and sink. - Shunryu Suzuki-roshi
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