dipswich
Premium
join:2003-06-27
Raleigh, NC
 ·AT&T U-Verse
 ·VoicePulse for Bus..
·ViaTalk
 ·RoadRunner Cable
| The $50 disconnection fee
The other great thing about the "cancel within 14 days of a renewal date" and $50 disconnection fee is that Viatalk's software can't even support it. If you call... err, file a support ticket since you can't call to cancel... and ask that your service not renew, they have to cancel it right then. There is no option to call and let the service expire naturally at the end of the term.
Since this disconnection fee is separate from equipment fees, it really has no basis. It's great visibility into the true Viatalk. |
