Selected ISP Support > DSL Extreme > Google Apps Coming to DSL Extreme

Google Apps Coming to DSL Extreme

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George
General Manager
DSL Extreme
Will work for reviews.

Interesting. Does this mean Google's spam filtering will handle that job? Very good news if that is the case.

Ah yes, the "Cloud"! Are there any privacy concerns above and beyond the existing setup? Are e-mail habits going to be collected and used to form customer specific ads?

As a side note, I no longer use my ISP based e-mail whether it be POP or IMAP instead choose to use Gmail exclusively.

reply to dslx_gm
What about encryption? Will Google Apps offer the same SSL (TLS) capability as currently in gmail? Us open wireless users want to know. Port 587 or 465 is MUCH better than port 25 for encrypted SMTP, since so many wifi sites block port 25.

reply to Phil
The terms of service are the same that you are used to seeing with the standard Gmail service that you use. You will not see ads in the webmail interface though.

Additionally, Google Apps uses the same security that is in Gmail including SSL (TLS). These are required under the new platform so it will require customers that aren't currently setup to use SSL to enable it. Tools that can make the necessary changes to the most popular email clients will be provided and communicated when the official migration starts.
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George
General Manager
DSL Extreme
Will work for reviews.

Not Google gmail? You have got to be kidding. I tried gmail last year and found it a piece of junk. I got rid of Verizon Yahoo because I had to deal with impossible email that only worked at times and over powering internet service. Now you say your plans are to saddle everyone with Google gmail?

Nkpcommando

reply to dslx_gm
I don't often use google mail direct, but I do have some of my domains' emails being routed through google for spam filtering. I think this is a good change for DSLX. My experience has been that the google interface is more snappy than DSLX's. I gave my roommate one of my DSLX email addresses a few years ago. He has complained a few times recently about problems and slowness with his email. I am hoping this change will satisfy him.

reply to dslx_gm
pop3 gmail has worked flawlessly for me. Encrypted, excellent spam filer, added advantage of not using port 25 for smtp so usually doesn't get blocked on the road.

reply to dslx_gm
Clients will be able to continue using their existing @dslextreme.com email addresses under the new platform. More communication regarding the change will be sent to clients via email in the next few weeks

This is good news to me.
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This post printed on 100% recycled bytes

reply to dslx_gm
I do not use my gmail account for privacy reasons - Google tracks all email communications, reading / checking all emails that comes to and go from my mail account...

Does this introduction of "Google Apps" mean that since now it will be the same case with my DSLE mail box as well?
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Keep it simple, it'll become complex by itself...

I don't think google has the resources or the desire to read the E-mail of its Millions of customers plus our own. It will use a anti-spam system similar to those in place with any other E-mail provider that will scan E-mail text for common words or phrases to determine if the message is a SPAM E-mail but that isn't something done by a human being.

I am a neophyte when it comes to how it all works but it sounds like SSL for POP3 means all E-mails will be encrypted from when they leave your computer to when they arrive at the destination.
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Zak

Tech Support

DSLExtreme

POP and IMAP access will still be available. Some settings will change (like you will now be required to use SSL). But your E-mail address will remain the same. The web-mail layout and features will change drastically and will look like gmails web-mail interface. If you want to know how your @dslextreme.com E-mail will look on the website go to gmail.com and create a free gmail E-mail account. It will be pretty much the same but with no advertising.
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Zak

Tech Support

DSLExtreme

Like I said I dont know how Secure Socket layer works exactly but here is a Wikipedia article on it. I dont have time to read it while I am working.

»en.wikipedia.org/wiki/Secure_socket_layer

It shouldn't affect how your Anti-virus scans your incoming and outgoing E-mail.

Edit: SSL is just a setting in your E-mail program that can be checked or unchecked. You will not have to switch to a different E-mail program.

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Zak

Tech Support

DSLExtreme

reply to Zak_D_H

reply to Zak_D_H
There will be a lot of your current customers like me who have no interest in domain names and use POP3 for email and are not interested in gmail service and features.

I have run email lists (MajorDomo, Nexus) for a large Vietnam Vet org for a long time and our members who have used gmail have had an assortment of issues with the program. POP3 mail through gmail works for some and doesn't work for others no matter what gmail or Microsoft may say. This has been a long running problem and there is much documention on the web if one wants to do a Google search.

Gmail also has a known problem with an over zealous spam filter just like those now ruining email delivery in AOL. Roadrunner, Comcast, AT&T, Bellsouth and some other over filtered ISP mail servers. There is no way to turn off the spam filter in gmail like there is with Yahoo so there is no way out of the mess, to just use your own spam filtering. Yes, with POP3 one can use a different spam program but gmail filtering will be running also and that is not acceptable. One will have to consantly be checking gmail to see what it has improperly captured. Me, and a number of my friends have tried gmail and basically all had the same problems I list here.

You will please some some of your customers with the new features but you will also drive many away, too. Just what percentage do you consider is an acceptable loss to run Google? Google and gmail is not the answer to your need to upgrade software situation, IMHO.

reply to dslx_gm
You will be switching us from a standard IMAP implementation to one that is still being developed. See »kb.mozillazine.org/Using_Gmail_w···ite#IMAP for some information about its quirks.

What advantage is there compared to signing up for a free Google Apps account on our own? Will they commit to a higher uptime? Will you be providing support (for example if we suddenly run into connectivity problems with the IMAP server)?