Gwai Lo Dan
join:2007-01-24
St Catharines, ON
 ·CIKTEL Telecom
2 edits | reply to nice4
Re: Acanac
said by nice4  :BTW, should a Bell's DSL modem 4200/5200 type works well with ACANAC service becasue I can get one of those from a friend so that I don't need their modem. It will work. I use have a 5200 that works fine with Teksavvy.
EDIT: It is a little picky in that I have to set the TCP/IP addresses in Windows (i.e., automatic does not work), but the modem works fine after that. |
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Quake110
join:2003-12-20
Ottawa, ON
 ·Velcom
| reply to nice4
said by nice4 :Thanks pacman99....As I have no time read all the post regarding ACANAC services in term of speed/availability and such. Anyone has any advise/tips for this ISP ? BTW, should a Bell's DSL modem 4200/5200 type works well with ACANAC service becasue I can get one of those from a friend so that I don't need their modem. BTW, Acanac has their own forums on their website. »community.acanac.com/acanac/ |
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Quake110
join:2003-12-20
Ottawa, ON
·Velcom
| reply to Acanac Inc
said by Acanac Inc :The renewal prices includes tax. It's looks like allot of people miss the fact that our prices include tax. Do you think it would more appropriate to advertise the prices before tax? Best Regards, Paul www.acanac.ca I think you should add "Tax included" if you want to leave it as it is because we're not used to see prices includes the tax. |
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levi47
join:2004-07-16
Waterloo, ON | reply to Newbies
Any ETA on the MLPPP support? this ssh tunnel is flaking out all the time, leaving me with a pitiful 30kb/s bandwidth. |
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nice4
join:2003-06-19
Brooklyn, NY
| reply to Newbies
Thanks pacman99....As I have no time read all the post regarding ACANAC services in term of speed/availability and such. Anyone has any advise/tips for this ISP ?
BTW, should a Bell's DSL modem 4200/5200 type works well with ACANAC service becasue I can get one of those from a friend so that I don't need their modem. |
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pacman99
join:2005-04-11
| reply to nice4
I'm not from acanac but I'll try answering your questions from what I know:
1) Yes there is a 30 day money back guarantee from the time your service becomes activated. I also think you can request a trial account before paying but I'm not sure if that's still available.
2) Yes modem's free but you have to put down a $49.95 deposit which is apparently refunded once you return the modem.
3) Supposedly 5-10 business days but in my case, even a month wasn't enough. I don't know who kept on screwing things up but I still don't have my business DSL activated (been a month I think) so i'll be asking for my refund when I get around to it. |
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nice4
join:2003-06-19
Brooklyn, NY
| reply to Newbies
Can ACANAC offers quick answers for these..
1) Does ACANAC offer some trail period before I commit for a full year sign-up. ie a month or so ?
2) Does ACANAC offer free modem with their service too ? if not what kind of modem is required ie Bell's 4200/5200 ?
3) How long it takes for activation ?
Cheers |
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intelceleron11
@acanac.net
| reply to Newbies
I'm talking about this page here:
»acanac.ca/DSL-Terms.htm
When I see the 33.95 struck out and the 18.95 put in, it gives me the assumption that the 18.95 is the special price, which it is, and that that specific special includes tax. Just saying making it clearer would be better.. And yeah, I dunno what's going on with networks these days. Perfectly good service until Bell screwed it up for me.. |
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Acanac Convert
@videotron.net | reply to Newbies
ACANAC rocks DSL - VPN and VOIP, but you need to send them hate mail to get action.
Haha. |
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Last Parade
One of the Brightest Stars
join:2002-10-07
Port Colborne, ON
| reply to intelceleron11
said by intelceleron11 :
If prices indicated that they included tax, I think some would think twice before going to teksavvy.
Um, they do. »acanac.ca/DSL.html |
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invincible00
join:2008-09-12
Ottawa, ON | reply to levi47
Thanks for your explanations. |
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intelceleron11
@acanac.net
| reply to Newbies
If prices indicated that they included tax, I think some would think twice before going to teksavvy. I know I was thinking of switching to teksavvy - after the second year of using Acanac of course - I don't feel right taking advantage of a company with a special. ...
Honestly the service is crap no matter where you go - Bell sucks, Teksavvy sucks, and acanac sucks. DSL just plain sucks. Bell has made DSL the garbage connection, a joke. No offense but if you're throttled, you're throttled. Acanac at least has native english speaking people to talk to, something Bell can't say. I've heard good things about teksavvy but everyone has both good times and bad times with ISP's... At least I get what I pay for with Acanac. I was paying 50 bucks a month.. more actually, with Bell. I had enough when it took them 2 weeks to replace a damned modem. Every time I called they said they'd do a line test - which was supposed to have been done the second day. I took my free months from them and left. First they sucked with billing (back in the day)- that made my mother not want to deal with them. Then they throttled me (and their service sucked - wasn't a problem until my hardware had a problem)... Went to Acanac then BAM fast speeds again.. then throttled again - thanks Bell! ... Even when I leave them, I still can't LEAVE THEM!!
I've been thinking about asking about that server option acanac is providing for free that can torrent - HTTP downloading seems to be the only way around this at the moment.
All I"m doing is waiting for October... I hope the CRTC nails Bell. 5% bandwidth congestion isn't a problem. What's considered congestion? 25%? Yes in fact most networks consider 25-50% as a congested network. Don't tell me that bell's networks are 100% congested in certain hops. I don't believe it. Regardless Bell is backpedalling with (cisco?) implementing new fiber networks. It's all just a ploy to try to make the CRTC feel sorry for Bell. Hope they nail them so badly.
... So to answer your question Paul, just mention it on the term discount page that the price includes tax - that'll help a lot. Lol... all that just to say yes, include it on your main page cause I know I for one was confused.
Also another weird thing... I log into Acanac with my computer - fast downloads with torrents. Acanac doesn't officially support MLPPP... I use my router to log in, I get throttled like everyone else. It's so weird.. If any information can be given as to why this is, that would be appreciated - the only reason I"m not using my computer as a router is it's too unstable. It's an unstable connection - at least my router stays online consistently for a day. My computer drops the connection like 20 times a day. Anyway enough from me. |
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AcanacTax
@host36-server.com | reply to Newbies
If Acanac price not include tax, then Quebec subscribers only have to pay GST tax.
As of right now, Acanac is collecting QST tax money from Quebec subscribers... Sound like not correct isn't it? |
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well yeah
@videotron.net
| reply to Acanac Inc
said by Acanac Inc :The renewal prices includes tax. It's looks like allot of people miss the fact that our prices include tax. Do you think it would more appropriate to advertise the prices before tax? Best Regards, Paul www.acanac.ca I think so.
When people ask in the forum people quote your prices as higher than others, so people assume yours is higher.
I, for one, never knew your price included tax. |
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Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | reply to Intelceleron11
The renewal prices includes tax. It's looks like allot of people miss the fact that our prices include tax. Do you think it would more appropriate to advertise the prices before tax?
Best Regards,
Paul
www.acanac.ca |
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Intelceleron11
@host36-server.com | reply to Newbies
Which reminds me. Paul. Is the 33.95 after the first year, is that with or without tax? Cause if it's tax included, Acanac is actually cheaper than Teksavvy after taxes. |
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Quake110
join:2003-12-20
Ottawa, ON
·Velcom
1 edit | reply to invincible00
said by invincible00 :Thanks. I am perhaps not a so heavy user. Who wants unlimited capacity? To me, 60G at Bell is more than enough. I don't know how some people manage to use up 100-200G/month, downloading what? I need to work full time, so only use internet at home after work I usually use uTorrent's RSS so that it downloads the things I need automatically when I'm at school/work. But each person is different  |
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levi47
join:2004-07-16
Waterloo, ON
·Acanac
| reply to Newbies
MLPPP is multi link point to point protocol, it obfuscates traffic enough to bypass the throttle bell implements on it's lines. PM stands for Private message, possibly other things. ACANAC is the cheapest you'll find any dsl for the first year and pretty close after that. You may not need that large a CAP but for the extra 3$/month over a 30$ limited plan they provide a free online pc, free personal ftp server with 100gb storage and an SSL tunnel for encrypting traffic. While i did not really expect to use these features much they come in very handy at work and on vacation. |
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invincible00
join:2008-09-12
Ottawa, ON
2 edits | reply to Acanac Inc
Thanks. I am perhaps not a so heavy user. Who wants unlimited capacity? To me, 60G at Bell is more than enough. I don't know how some people manage to use up 100-200G/month, downloading what? I need to work full time, so only use internet at home after work. Price is more an issue. If Acanac can fine divide the price, say 60G or 100G at a lower price, unlimited downloading at a higher price, it will be better, will it not?
By the way, what do PM and MLPPP mean? Sorry to ask. |
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levi47
join:2004-07-16
Waterloo, ON
·Acanac
| reply to Newbies
Where have you seen prices below 30$ for unlimited internet? I was with Teksavvy last year for 40$/month. I was very happy with their service and thought 40$ /month was reasonable. I switched to ACANAC because of the lower price and have been very happy. I do like teksavvy's visibility on the throttling issues and the mlppp workaround, but ACANAC provides great service for 33$/month, let alone the 20$/month the first year. Now i just have to wait for MLPPP support to come in, and possibly free internal traffic for their pay VPS service. |
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