  jt6
@comcast.net | reply to quintin3265 Re: Striving To Make Things Better
every company has hundreds of policies. i bet you dont know all you policies at work. you might think you do but i am sure we could find something you dont know. |
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 quintin3265
join:2008-06-07 State College, PA | These are basic policies that I think that representatives should know. If they don't know, I shouldn't get an answer like "I think that..." - have a site where the CSR can quickly review policies and apply them equally to everyone. |
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  funchords Hello Premium,MVM join:2001-03-11 Washington, DC | This company is delivering broadband. My water company and my electric company don't have a bunch of policies that that CSRs have to worry about. Why does a broadband company? |
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