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My Comcrappy experience »
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jt6

@comcast.net
reply to quintin3265
Re: Striving To Make Things Better

every company has hundreds of policies. i bet you dont know all you policies at work. you might think you do but i am sure we could find something you dont know.

quintin3265

join:2008-06-07
State College, PA
These are basic policies that I think that representatives should know. If they don't know, I shouldn't get an answer like "I think that..." - have a site where the CSR can quickly review policies and apply them equally to everyone.


funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
This company is delivering broadband. My water company and my electric company don't have a bunch of policies that that CSRs have to worry about. Why does a broadband company?
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Forums » Comcast Still Struggling With Customer SupportMy Comcrappy experience »


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