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krazymon2

join:2008-01-13
Coraopolis, PA

reply to selecta7204

Reset

You can actually reboot that modem yourself, you don't need to call them. If you have just a regular modem you can just unplug the power cord for a few seconds, if however you have the CDV service you will have an eMTA. To reset this just press the reset button found beside the ethernet cable a pen usually works best.

selecta7204

join:2005-01-13
Pittsburgh, PA

thanx. I didn't know a soft reset on my end would solve the problem. Any thoughts on the speed loss after adding a router to the mix. I can understand laptop being slow due to it connecting wirelessly, but my hardwired pc has seemed to slow down a bit.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

reply to krazymon2

said by krazymon2:

If you have just a regular modem you can just unplug the power cord for a few seconds,
Whatever it's worth here, I, personally, would wait at least a minute or two..

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