nobusiness
join:2008-08-28
| reply to graysonf
Re: Slow and lossy. Anyone else?
Back when Katrina hit my latency to dallas servers went from ~30-40ms to 60-70ms. A month or so later it went back down, only to go back up a week later and stay the same. Oddly enough there are a few servers in dallas that I still get that 30-40ms ping to.
»/linequality/nil/2424971 |
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mpdcsu
join:2002-02-11
Hollywood, FL
| reply to graysonf
Mine is still bad as well.
»/linequality/nil/2416301
Splitpair, do you have any advice on how to get this escalated or what to say while on the line with the help desk support team?
I can't seem to be able to explain to the helpdesk that the problem is not with my equipment, rather its the gateway located at the ONU or DSLAM (I'm assuming based on the first hop issue).
Please PM or reply if you have any tips. |
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JohnQPublic
Premium
join:2002-03-22
Xanadu
| reply to Splitpair
said by Splitpair  :Does it look better now? Still lame a week later.
»/linequality/7···/2416179
--
Never knock on Death's door. Ring the bell and run, he hates that. |
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
| reply to Splitpair
said by Splitpair :Does it look better now? Wayne Some, but not all the way back yet.
»/linequality/nil/2413076 |
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Splitpair
Premium
join:2000-07-29
Cow Towne
 ·T-Mobile US
| reply to burris
Your Internet on DSL. | 
Your Internet on Cable | 
What a place to be parked. |
said by burris :I would like to keep DSL, as I feel that during the hurricane times, they will stay up longer than Comcast, and with my 3rd party VOIP and hefty UPS support, I might maintain my phone service. As you know what counts is how the network is is being powered after a hurricane. Above is a comparison of two different providers’ methods of achieving that goal.
Now you can decide. 
Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.
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Splitpair
Premium
join:2000-07-29
Cow Towne | reply to graysonf
Does it look better now?
Wayne |
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
| reply to burris
I'm entering my tenth year on DSL. Started with the only one in it, Bellsouth, but bailed as soon as competition arrived.
Back with Bellsouth now because the best of the competition is all gone and Bellsouth has $10 DSL Lite thru 2009.
I can get done what I need to get done on the ten hours a month of free dialup from Netzero. Internet is just no longer all that important to me. |
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burris
Premium
join:2000-08-22
Miami, FL
 ·VOIPo
 ·AT&T Southeast
·ViaTalk
| reply to graysonf
said by graysonf :Well, as you know they don't read here anymore. And the last time I contacted support on the phone with what, to me, was an easier problem, I got nowhere fast. And it was clear to me they were not interested in helping me. I can tolerate that for my paltry $10/month so long as it works. But lately, it's hosed and I can get six months of cable net service for not much more. My next phone bill is coming soon and I will be making major changes anyway. Dropping DSL could be one of them. Funny, I was one of the first in 2000 to get DSL when it came to my area. It was quite flaky then..email problems...newsgroups, if you could call it that and so on. A few years back when Comcast came around, I switched and when it worked, it worked well. They had a few major crashes and as soon as dry loop came about, I switched from Comcast. Got 3Mb extreme. I would like to keep DSL, as I feel that during the hurricane times, they will stay up longer than Comcast, and with my 3rd party VOIP and hefty UPS support, I might maintain my phone service.
If, however, they don't get the show on the road soon, I'll have to take my chances and go back with Comcast, or perhaps Atlantic Broadband, if they win the contract for our condo development.
The costs with Comcast were the same as I am paying with DSL, but they gave me twice the speed. The newsgroup limits are of no consequence. |
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
| reply to burris
Well, as you know they don't read here anymore. And the last time I contacted support on the phone with what, to me, was an easier problem, I got nowhere fast.
And it was clear to me they were not interested in helping me. I can tolerate that for my paltry $10/month so long as it works. But lately, it's hosed and I can get six months of cable net service for not much more. My next phone bill is coming soon and I will be making major changes anyway. Dropping DSL could be one of them. |
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burris
Premium
join:2000-08-22
Miami, FL
·VOIPo
·AT&T Southeast
·ViaTalk
| reply to graysonf
I wonder if there isn't something we could do collectively to get their attention.
I just ran another test because the service has gone to a crawl, most of the time..
»/linequality/6···/2412957
I know they're busy with other things, but perhaps there is a corporate office somewhere where we can get their attention. |
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Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US
| reply to graysonf
said by graysonf :It's impacting my speed, which is already slow enough being on Lite. Are you losing speed too? Haven't had any effect on speed page loads etc. seem fine but I will temper that statement by saying on downloads they just stop pause for 10 to 15 seconds and them resume quite annoying and dial-up like.
Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.
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JohnQPublic
Premium
join:2002-03-22
Xanadu
| reply to graysonf
said by graysonf :It's impacting my speed, which is already slow enough being on Lite. Are you losing speed too? Maybe a little bit. I just ran some speed tests as well as reliable download locations and it seems a tad slower. I have 3 Mbps service here and it's probably more forgiving, or tolerable, than your lite service.
--
Never knock on Death's door. Ring the bell and run, he hates that. |
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL | reply to JohnQPublic
Looks like just about anyone down here who tries this sees this. It's impacting my speed, which is already slow enough being on Lite. Are you losing speed too? |
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JohnQPublic
Premium
join:2002-03-22
Xanadu | reply to graysonf
»/linequality/nil/2411449 |
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL | reply to Splitpair
10-15% there for me.
»/linequality/nil/2412246 |
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL | reply to Splitpair
I doubt she has the numbers. The one she might have was disconnected years ago. |
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Splitpair
Premium
join:2000-07-29
Cow Towne
1 edit | reply to graysonf
BTW last test I ran was 27% loss at router/hop 10.
Wayne |
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Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US
| reply to graysonf
said by graysonf :I was just kidding. I haven't talked to her in ages. I'll have her call ya.
Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.
|
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL | reply to Splitpair
I was just kidding. I haven't talked to her in ages. |
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Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US
1 edit | reply to graysonf
said by graysonf :Well, maybe if you call it in, they'll fix it for us. Or should I ring Cheryl up and ask? LOL. She has more connections and numbers in her little black book on that side of the house than I do. BTW she sits across the hall from me in Jacko so if you want me to I can ask her to in the AM.
Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.
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