http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20849415 en Sat, 11 Feb 2012 04:47:19 EDT Sat, 11 Feb 2012 04:47:19 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-21022443
»/linequality/nil/2424971]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-21022443 Thu, 28 Aug 2008 18:56:09 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20910244
»/linequality/nil/2416301

Splitpair, do you have any advice on how to get this escalated or what to say while on the line with the help desk support team?

I can't seem to be able to explain to the helpdesk that the problem is not with my equipment, rather its the gateway located at the ONU or DSLAM (I'm assuming based on the first hop issue).

Please PM or reply if you have any tips.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20910244 Wed, 06 Aug 2008 18:41:11 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20908515 said by Splitpair:

Does it look better now?
Still lame a week later.

»/linequality/7···/2416179
--
Never knock on Death's door. Ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20908515 Wed, 06 Aug 2008 13:47:58 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20868349 said by Splitpair:

Does it look better now?

Wayne
Some, but not all the way back yet.

»/linequality/nil/2413076]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20868349 Tue, 29 Jul 2008 18:58:49 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20868324 said by burris:

I would like to keep DSL, as I feel that during the hurricane times, they will stay up longer than Comcast, and with my 3rd party VOIP and hefty UPS support, I might maintain my phone service. As you know what counts is how the network is is being powered after a hurricane. Above is a comparison of two different providers’ methods of achieving that goal.

Now you can decide. ;-)

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.

Your Internet on DSL.

Your Internet on Cable

What a place to be parked.

]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20868324 Tue, 29 Jul 2008 18:52:40 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20868217
Wayne]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20868217 Tue, 29 Jul 2008 18:34:45 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20866788
Back with Bellsouth now because the best of the competition is all gone and Bellsouth has $10 DSL Lite thru 2009.

I can get done what I need to get done on the ten hours a month of free dialup from Netzero. Internet is just no longer all that important to me.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20866788 Tue, 29 Jul 2008 14:38:23 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20866738 said by graysonf:

Well, as you know they don't read here anymore. And the last time I contacted support on the phone with what, to me, was an easier problem, I got nowhere fast.

And it was clear to me they were not interested in helping me. I can tolerate that for my paltry $10/month so long as it works. But lately, it's hosed and I can get six months of cable net service for not much more. My next phone bill is coming soon and I will be making major changes anyway. Dropping DSL could be one of them.
Funny, I was one of the first in 2000 to get DSL when it came to my area. It was quite flaky then..email problems...newsgroups, if you could call it that and so on. A few years back when Comcast came around, I switched and when it worked, it worked well. They had a few major crashes and as soon as dry loop came about, I switched from Comcast. Got 3Mb extreme. I would like to keep DSL, as I feel that during the hurricane times, they will stay up longer than Comcast, and with my 3rd party VOIP and hefty UPS support, I might maintain my phone service.

If, however, they don't get the show on the road soon, I'll have to take my chances and go back with Comcast, or perhaps Atlantic Broadband, if they win the contract for our condo development.
The costs with Comcast were the same as I am paying with DSL, but they gave me twice the speed. The newsgroup limits are of no consequence.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20866738 Tue, 29 Jul 2008 14:29:46 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20866525
And it was clear to me they were not interested in helping me. I can tolerate that for my paltry $10/month so long as it works. But lately, it's hosed and I can get six months of cable net service for not much more. My next phone bill is coming soon and I will be making major changes anyway. Dropping DSL could be one of them.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20866525 Tue, 29 Jul 2008 13:52:32 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20866415
I just ran another test because the service has gone to a crawl, most of the time..

»/linequality/6···/2412957

I know they're busy with other things, but perhaps there is a corporate office somewhere where we can get their attention.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20866415 Tue, 29 Jul 2008 13:36:40 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20862814 said by graysonf:

It's impacting my speed, which is already slow enough being on Lite. Are you losing speed too?
Haven't had any effect on speed page loads etc. seem fine but I will temper that statement by saying on downloads they just stop pause for 10 to 15 seconds and them resume quite annoying and dial-up like.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.
]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20862814 Mon, 28 Jul 2008 19:56:39 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20860252 said by graysonf:

It's impacting my speed, which is already slow enough being on Lite. Are you losing speed too?
Maybe a little bit. I just ran some speed tests as well as reliable download locations and it seems a tad slower. I have 3 Mbps service here and it's probably more forgiving, or tolerable, than your lite service.
--
Never knock on Death's door. Ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20860252 Mon, 28 Jul 2008 10:52:00 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20859718 http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20859718 Mon, 28 Jul 2008 08:30:39 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20859604 /linequality/nil/2411449]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20859604 Mon, 28 Jul 2008 07:23:34 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20858049
»/linequality/nil/2412246]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20858049 Sun, 27 Jul 2008 20:09:45 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20858002 http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20858002 Sun, 27 Jul 2008 19:55:43 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857873
Wayne]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857873 Sun, 27 Jul 2008 19:23:48 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857860 said by graysonf:

I was just kidding. I haven't talked to her in ages.
I'll have her call ya.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.
]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857860 Sun, 27 Jul 2008 19:21:17 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857391 http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857391 Sun, 27 Jul 2008 17:15:11 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857366 said by graysonf:

Well, maybe if you call it in, they'll fix it for us. Or should I ring Cheryl up and ask? LOL.
She has more connections and numbers in her little black book on that side of the house than I do. BTW she sits across the hall from me in Jacko so if you want me to I can ask her to in the AM. ;-)

Wayne


--
If you cannot fix it with a buttset and some beanies you ain't a technician.
]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857366 Sun, 27 Jul 2008 17:07:02 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857024 http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20857024 Sun, 27 Jul 2008 15:27:38 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20856908 said by graysonf:

Anyone else seeing this?
Been sluggish for a week or so now your post prompted me to do a line test and yea the bugup is at the same router your seeing. IFITL out of Jacko.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.
]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20856908 Sun, 27 Jul 2008 14:57:54 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20856218 http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20856218 Sun, 27 Jul 2008 11:43:07 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20856191
My DSL has been rock solid for years and this is the first issue that will not seem to resolve itself.

I did pull my line stats from both the modem and at the NID. They seem good to me:

SN Margin 22.0
Line Attenuation 5.5

I was browsing through some line tests for other Bellsouth users and they all seem to be having issues like you at 65.83.238.x.

I will let you know how things pan out.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20856191 Sun, 27 Jul 2008 11:36:08 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20856153
I'm not going to call them about this, as it has been my experience that the people you get to talk to are completely clueless about things like this and can't or won't escalate the problem to those who can fix it.

Provide the URL of the test results to whoever you talk to. Let them look at it and figure it out for themselves.
Good luck, and let us know if you get any action.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20856153 Sun, 27 Jul 2008 11:25:58 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20855823
»/linequality/nil/2411986

Can anyone explain what this 65.14.x.x address is before my location? Could it be the card in the ONU?

After seeing my two line monitoring results, is this something that I should call in to ATT, and if so, how would you explain the results of the test?

Thanks in advance for any help or advice.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20855823 Sun, 27 Jul 2008 09:32:59 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20854542 http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20854542 Sat, 26 Jul 2008 22:23:22 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20854199
edit: line test last night....9:25pm

»/linequality/nil/2411888

Just tried at 6:01am today and not any better,....

»/linequality/nil/2411994]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20854199 Sat, 26 Jul 2008 20:58:06 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20853890 http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20853890 Sat, 26 Jul 2008 19:55:14 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20853873
Here is my line test results:

»/linequality/nil/2411852]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20853873 Sat, 26 Jul 2008 19:51:59 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20851626
Please look at the line quality test and tell me how and why 20% packet loss in a Bellsouth router isn't the problem.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20851626 Sat, 26 Jul 2008 09:46:15 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20851403 --
Protect your right to keep and arm bears! ]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20851403 Sat, 26 Jul 2008 07:33:20 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20849884
Attainable line rate : 3120 kbit/sec
Attainable Atm rate : 2432 kbit/sec
Used line rate : 1100 kbit/sec
Fast used Atm rate : 0 kbit/sec
Interleaved used Atm rate : 768 kbits/sec
Rel. capacity occupation : 35
Noise Margin : 19 dB
Line attenuation : 53 dB
Output Power : 18 dBm

Nothing wrong with these stats, it's huge packet loss upstream.]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20849884 Fri, 25 Jul 2008 20:29:57 EDT http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20849823
]]> http://www.dslreports.com/forum/Re-Slow-and-lossy-Anyone-else-20849823 Fri, 25 Jul 2008 20:13:47 EDT http://www.dslreports.com/forum/Slow-and-lossy-Anyone-else-20849415 /linequality/nil/2411449

Packet loss of one of Bell's routers (65.83.238.189). Been bad for a few days now. Anyone else seeing this?]]> http://www.dslreports.com/forum/Slow-and-lossy-Anyone-else-20849415 Fri, 25 Jul 2008 18:42:52 EDT