said by NormanS :

I have seen nothing that would lead me to believe it was ever "unlimited service".

said by NormanS :

I have never seen an advertisement for "unlimited bandwidth". I have seen, in the past, when it was contextually relevant, advertisement for "unlimited access". At the time I saw those ads, dial-up service was frequently a limited service. I had a dial-up account for $9.99 per month for five hours of access, and then access switched to metered, at the rate of $1.99 per hour (somewhere I mis-stated that as per minute; this is, I am certain a correction).

Essentially, "unlimited access" meant that you did not have to disconnect your modem from the service, not that you could download constantly, 24/7.

When dial-up providers started increasing the monthly number of hours for the price, "unlimited access" became a less useful come-on to entice people to broadband connections.

And, yes, somebody posted an advertisement from some other market, and some other time, offering "unlimited Internet"; but such an ad was never run where I live.

said by NormanS :

"Unmetered"? Or just "unlimited access". The words have different meanings (and, only apply to Road Runner, in any case).

said by sturmvogel :

Let's turn this around. Where does it say that the connection is metered ? Nowhere, but obviously, it is.

said by wenter99 :

It's not metered. It's just protected against abuse, like it should be, for the benifit of the MAJORITY..

said by tshirt :

from »www6.comcast.net/terms/use/ which is linked at the bottom of every ComCast page

"The Service is for personal and non-commercial residential use only. Therefore, Comcast reserves the right to suspend or terminate Service accounts where bandwidth consumption is not characteristic of a typical residential user of the Service as determined by the company in its sole discretion."

Sturm, as an inteligent nitpicker, I'm sure you always read and understand the fine print of any agreement you enter..........so what went wrong here?

said by wenter99 :

When you accepted the service, you agreed to it, whether you decided to read it or not....

said by sturmvogel :

I never saw nor signed on that agreement.

said by tshirt :

it is quite clearly referenced in the Comcast Agreement For Residential Services »www6.comcast.net/terms/subscriber/
which states

General Terms And Conditions
1. Acceptance Of This Agreement
You will have accepted this Agreement and be bound by its terms if you use the Services or otherwise indicate your affirmative acceptance of such Services.

Standard boilerplate agreement terms, for any sort of service likely to be ordered by phone/over the internet, for which a physical signature is not possible/practical.

You can play dumb, but whether you choose to read it or not, such agreements are binding on the user just as a EULA is.
Your only option should you not agree to the terms any anytime is cancel service.

said by sturmvogel :

Certainly, let's see how the lawsuits play out, shall we ?

said by wenter99 :

Honestly, and I'm just a non-degreed GDI, I can't see how you guys could possibly win any lawsuits with the reasoning and arguments you've put forth here.

We live in a day and age when certain people put themselves above all others and above most rules, and believe in their own minds that they, somehow, exist outside the reality of the status quo.

said by wenter99 :

We live in a day and age when certain people put themselves above all others and above most rules, and believe in their own minds that they, somehow, exist outside the reality of the status quo.

"I want It All, I Want It All, I Want It All, and I Want It NOW!"

said by rody_44 :

if anyone doesnt like what they deliver they are free to cancel.