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Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3
Reviews:
·Comcast

reply to pandora

Re: 250GB sounds low

said by pandora:

250 GB sounds low to me, 400 GB would seem more reasonable.
To me it's not about the amount of GB allowed. I'll admit i'm a heavy user. The 250gb is no way near sufficient for me as i've done 4-5 times as much in a month. To me this whole thing is about taking a step in the wrong direction. As we progress to a more proactive internet lifestyle with p2p tv, high definition trailers, legal music downloading - adding restrictions to our usage is just going to hold the future technology back.

pandora
Premium
join:2001-06-01
Outland
kudos:1
Reviews:
·ooma
·Google Voice
·Future Nine Corp..
·Comcast

I have a question, if anyone knows the answer, I'd appreciate your help.

If we go with Comcast business, which costs about double the cost of Comcast residential, are the caps gone?

In my area I can more than double my speed for double the cost per month, but if it means there are no caps to worry about, it may be worth it.

Does anyone know if Comcast business has caps?
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."


MrSpock29

join:2008-02-09
Hammonton, NJ

said by pandora:

I have a question, if anyone knows the answer, I'd appreciate your help.

If we go with Comcast business, which costs about double the cost of Comcast residential, are the caps gone?

In my area I can more than double my speed for double the cost per month, but if it means there are no caps to worry about, it may be worth it.

Does anyone know if Comcast business has caps?
When I was trying to save the situation, they quickly sent me to Comcast Business. I got 3 different answers, believe it or not. The last guy I spoke to was very nice, and helpful. He told me that there would be caps too, but I'd be paying more for lower speeds, so I'd be better off staying with residential service.
I tried to work with Comcast for 3 weeks, but apparently no one important at "comcast care(s)".

pandora
Premium
join:2001-06-01
Outland
kudos:1
Reviews:
·ooma
·Google Voice
·Future Nine Corp..
·Comcast

said by MrSpock29:

When I was trying to save the situation, they quickly sent me to Comcast Business. I got 3 different answers, believe it or not. The last guy I spoke to was very nice, and helpful. He told me that there would be caps too, but I'd be paying more for lower speeds, so I'd be better off staying with residential service.
I tried to work with Comcast for 3 weeks, but apparently no one important at "comcast care(s)".
Thanks for your informative post. I guess this means with Comcast there is no way around caps. Unless they articulate a different policy. I would have considered a business plan not to worry about caps.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."

MrSpock29

join:2008-02-09
Hammonton, NJ

said by pandora:

said by MrSpock29:

When I was trying to save the situation, they quickly sent me to Comcast Business. I got 3 different answers, believe it or not. The last guy I spoke to was very nice, and helpful. He told me that there would be caps too, but I'd be paying more for lower speeds, so I'd be better off staying with residential service.
I tried to work with Comcast for 3 weeks, but apparently no one important at "comcast care(s)".
Thanks for your informative post. I guess this means with Comcast there is no way around caps. Unless they articulate a different policy. I would have considered a business plan not to worry about caps.
Your welcome, I would have taken the business package as well. One thing I didn't mention was, when the first person (erroneously) told me there wouldn't be caps with the business plan, they also said to call back Quality Assurance. So I did, and I said "I just talked to the Business dept, and they said that on their side, there are no caps, I could use it as much as I needed. Is this true?"
The response was a blunt "Do that and we'll shut you off".
Then they told me that they dealt with residents, so I am not sure why he so easily said that. He did tell me to go buy a T1 line.

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