| reply to pandora
Re: 250GB sounds low said by pandora:said by MrSpock29:When I was trying to save the situation, they quickly sent me to Comcast Business. I got 3 different answers, believe it or not. The last guy I spoke to was very nice, and helpful. He told me that there would be caps too, but I'd be paying more for lower speeds, so I'd be better off staying with residential service. I tried to work with Comcast for 3 weeks, but apparently no one important at "comcast care(s)". Thanks for your informative post. I guess this means with Comcast there is no way around caps. Unless they articulate a different policy. I would have considered a business plan not to worry about caps. Your welcome, I would have taken the business package as well. One thing I didn't mention was, when the first person (erroneously) told me there wouldn't be caps with the business plan, they also said to call back Quality Assurance. So I did, and I said "I just talked to the Business dept, and they said that on their side, there are no caps, I could use it as much as I needed. Is this true?"
The response was a blunt "Do that and we'll shut you off".
Then they told me that they dealt with residents, so I am not sure why he so easily said that. He did tell me to go buy a T1 line. |
